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Category: SaaS Backupby DruvaTechBag Intel Page

Druva SaaS Apps Protection

SaaS data, protected SaaS-natively — four apps air-gapped outside every blast radius, with one federated index answering the legal request in minutes.

M365 + Workspace + SFDC + EntraAir-gapped by architectureOne search across it all

How it’s rated

Full scoreboard ↓
G2
SaaS-backup reviews*
4.7 / 5
Gartner PI
2025*
Customers' Choice
Apps
M365, Workspace, SFDC, Entra
4
Infrastructure
SaaS protecting SaaS
Zero

Quick answer

Druva protects the SaaS estate SaaS-natively: Microsoft 365 (Exchange, OneDrive, SharePoint, Teams), Google Workspace, Salesforce and Microsoft Entra ID backed up into the Data Security Cloud — copies air-gapped outside the app vendors' blast radius, retained on your policy instead of their 30-93-day windows, restorable from one item to a full org point-in-time, with federated search, legal hold and eDiscovery riding the same copies. A cloud-born platform protecting cloud-born data is the architectural fit; zero infrastructure is the operational one.

Part 01 · Orient

The Druva platform family

This page covers SaaS Apps. The rest of the five-family platform:

Quick facts

30-second orientation
Product
SaaS Apps — M365 · Google Workspace · Salesforce · Entra ID
Vendor
Druva (Pune-born 2008 · 100% SaaS · $2B+ unicorn)
M365 scope
Exchange, OneDrive, SharePoint, Teams — the full estate
Salesforce
Records AND metadata — the deploy-gone-wrong covered
Entra ID
Identity objects the native recycle bin skips
Air gap
Copies outside Microsoft/Google/Salesforce's blast radius
Governance
Federated search, legal hold, eDiscovery on the same copies
Retention
Your policy — years, not vendor windows
Licensing
Per user / month, per app
In India via
TechBag — quotes, PoCs, GST invoicing, Tier-1 support
Part 02 · Learn

Understand SaaS backup before you buy it

Most product pages skip this. We start here — so you buy a capability, not a buzzword.

What is SaaS application backup?

Independent, policy-governed copies of the data in M365, Workspace, Salesforce and Entra ID — outside the vendors’ blast radius, on your retention, restorable at any scope, searchable as one estate.

The operative word is independent: a copy inside the same vendor, on their timetable, is a recycle bin.

Recycle-bin faith vs independent protection — the honest table

What consolidation actually replaces, dimension by dimension.

DimensionVendor retention + three consolesAir-gapped, federated (Druva)
The premise'The vendor keeps it' — recycle-bin faithIndependent, air-gapped copies
Deleted 94+ days agoGone, with apologiesRestored from any point in time
Compromised adminSweeps everything, bins age outCopies his tokens can't reach
Legal requestThree consoles and a panicOne federated search, minutes
Salesforce deploy disasterMetadata chaos, rebuild weekMetadata rollback
Entra objectsHalf a recycle binCaptured and restorable
Multi-suite estatesA point tool per appFour apps, one platform
InfrastructureA backup server for your SaaS (?)None — APIs to air gap

Adoption is connectors-and-policies in an afternoon — and the first federated search converts the sceptics.

Under the hood

The five pieces of the platform

Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.

01
The reader

API Capture

App-native intake

Graph, Google and Salesforce APIs drive throttling-aware continuous capture — no agents, no gateways, nothing deployed.

02
The vault

Air-Gap Store

Outside the blast radius

Copies live in Druva's AWS — a compromised tenant, admin or app vendor outage can't touch them.

03
The librarian

Unified Index

Federated search

One search across mail, files, sites and records — the item found in seconds, the legal request answered in minutes.

04
The counsel's friend

Governance Layer

Hold & eDiscovery

Legal holds and eDiscovery workflows on the same copies — compliance without a second data silo.

05
The rulebook

Policy Plane

Retention by group

Seven years for finance, ninety days for interns — your obligations as configuration.

One agent on every machine, one console over all of them — modules attach without a second operational world.

Part 03 · Evaluate

Twelve capabilities. Capture, restore, govern.

Druva closes the gap the SaaS vendors put in writing — and federates the governance they never will.

Capture
M365

Microsoft 365 — Full Estate

Exchange, OneDrive, SharePoint and Teams — including the channel conversations and files legal always requests.

Capture
Workspace

Google Workspace

Gmail, Drive and shared drives — the Google half of hybrid estates under the same policy plane.

Capture
Salesforce

Salesforce Data + Metadata

Records, files AND the fields/flows/permissions that run the org — the deploy-disaster covered.

Capture
Entra ID

Entra ID Objects

Users, groups and configuration the native recycle bin half-covers — identity beside the data it gates.

Capture
Air gap

Outside Every Blast Radius

Copies in Druva's AWS — independent of your tenant, your admins and the app vendors themselves.

Restore
Item restore

Item-Level Recovery

One mail, one file version, one record — found by search, restored in minutes, delegable to helpdesk.

Restore
Point-in-time

Org Point-in-Time

The tenant or org as it stood before the sweep, the sync disaster or the bad deploy.

Restore
Cross-user

Leaver Restore

Departed users' data restored to successors — and their licences released instead of haunting the bill.

Govern
Federated

Federated Search

One index across mail, files, sites and records — the legal request answered from one screen.

Govern
Hold

Legal Hold

Custodian holds across the estate that survive deletions and departures — counsel-grade preservation.

Govern
eDiscovery

eDiscovery Workflows

Collection and export on the same copies — no second archive silo to buy or trust.

Govern
Retention

Your Retention Policy

Years by group, not vendor windows — compliance obligations as configuration.

See it, don’t just read it

Watch the SaaS protection

The M365 demo, the Salesforce demo and the security posture behind both.

Druva (official)·Demo

Protecting Your Microsoft 365 Environment with Druva

The M365 estate protected end to end.

Druva (official)·Demo

Salesforce Demo

Records and metadata protection for the CRM.

Druva (official)·Demo

Druva Security Center Product Demo

The security posture behind the SaaS protection.

Want a live, India-context walkthrough on your own fleet?

Book a guided demo →
Why Druva SaaS

Every SaaS vendor keeps your data. None of them keeps it FOR you.

Here’s what genuinely sets Druva SaaS apart from the alternatives.

01

SaaS protecting SaaS is the right shape

No backup servers for your serverless estate — a cloud-born platform capturing cloud-born data via APIs, with nothing to deploy and nothing to patch. The architecture matches the problem.

02

Outside every blast radius

Copies in Druva's AWS survive the compromised tenant, the malicious admin AND the app vendor's bad day — independence from Microsoft/Google/Salesforce is the entire definition of backup.

03

Four apps, one governance plane

Federated search, legal hold and eDiscovery across M365, Workspace and Salesforce together — the month-14 legal request answered from one index instead of three consoles.

04

Entra ID joined the estate

Identity objects and configuration the native bin half-covers — captured beside the data they gate.

05

Salesforce with the metadata

Records AND the fields/flows/permissions that run them — the deploy-gone-wrong is a rollback, not a rebuild week.

06

The MDDR umbrella covers this too

The same 24/7 managed detection watching your data-centre backups watches the SaaS estate — one staffed SOC across everything.

Four apps, one plane
Multi-suite estates, one answer
Air gap included
Outside every blast radius
Federated governance
The month-14 request, solved
Proof, not promises

The numbers behind the platform

0 apps
M365, Workspace, Salesforce, Entra — one platform
Product scope
0 days
where vendor retention typically ends — yours doesn't
Native limits
0
infrastructure deployed — APIs in, air gap out
SaaS-native capture
0 index
federated search across the whole SaaS estate
Unified governance
0
of the Fortune 500 on the platform
Company materials
0.7/5
peer rating at volume
G2*

What your Druva SaaS journey looks like

Day 0Free

SaaS census

Tenants, users, suites, retention obligations and the legal-exposure map — TechBag runs it free.

Day 1PoC

Protected

Connectors and policies — the estate starts backing up the same afternoon. Big tenants: plan the baseline window.

Week 2Drill

Restore & search drills

Item restores, a Teams-with-files recovery, a Salesforce metadata rollback and a federated legal search — timed.

Month 2+Scale

Governed steady state

Retention by group, holds ready, MDDR watching — and the recycle-bin era formally over. TechBag manages renewals.

Trusted across regulated industries in 100+ countries

NASAMarriottPfizerChipotleCloroxGameStopHitachiMedalliaEmersonSercoNASAMarriottPfizerChipotleCloroxGameStopHitachiMedalliaEmersonSerco
Verified reviews

The review scoreboard

Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.

4.7
500+ reviews*
95% would recommend
Product capabilities4.6
Integration & deployment4.8
Service & support4.7
Evaluation & contracting4.6
5
76%
4
20%
3
3%
2
1%
1
0%

Quick poll — what’s driving your evaluation?

Talk to an advisor
Professional Services
A compromised admin account ran a deletion sweep across SharePoint. The copies lived where his tokens meant nothing — restored by end of day.
CISO
Professional Services
Pharma
Legal asked for a Teams thread from 18 months back plus the files. Federated search found it in minutes; the export was counsel-ready.
Compliance Head
Pharma
Technology
We run M365 AND Workspace after an acquisition — one retention policy across both was the deciding feature.
IT Director
Technology
Manufacturing
Salesforce metadata restore turned a broken deployment into a Tuesday task. Our previous 'backup' was weekly exports.
Salesforce Admin
Manufacturing
Retail
Setup was connectors and policies — protected the same afternoon. There is genuinely nothing to deploy.
Systems Administrator
Retail
Services
Big-tenant first baseline takes time — Graph throttling is physics. Plan the window; incrementals vanish into the background.
Infrastructure Lead
Services
BFSI
Entra ID backup saved a mangled conditional-access change window. The native bin would have shrugged.
Identity Engineer
BFSI
Energy
Per-user pricing across four apps adds up — bundle negotiation with the endpoint estate improved the math notably.
Procurement Lead
Energy
The market maps

Where everyone sits — the grids

Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the SaaS backup market — tap any vendor to see why it sits where it does.

Grid 01 · The market

TechBag SaaS-Backup Grid

Execution strength vs product vision — the classic market map, minus the paywall.

ChallengersLeadersSpecialistsVisionaries
DruvaThis page

Four apps + governance at zero infrastructure — this page's subject.

Grid 02 · The architecture

Governance Depth × Lightness

The grid nobody publishes — search/hold/eDiscovery depth vs operational weight.

Easy but shallowDeep & runnableLegacy toolsDeep but heavy
DruvaThis page

Governance depth at SaaS-native lightness — the balanced corner.

Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.

Part 04 · Decide

Druva vs the SaaS-backup field

All the majors have live hubs on this site — the honest lanes, custody differences included.

DimensionDruvaVeeam M365CommvaultKeepitNative retention
Heritage & modelSaaS-native, four appsThe volume leaderPlatform four-app scopeDedicated pure-playThe recycle bin
Governance (search/hold/eDiscovery)Federated, built inSolidPlatform Compliance toolingGoodVendor tools
Salesforce metadataData + metadataVia Veeam SFDC productData + metadata + sandboxesCovered15-day bin
Storage & custodyDruva's AWSBYO or Veeam SaaSCommvault AzureKeepit cloudThe vendor's own
Wider-estate tie-inThe Druva platformThe Veeam estateThe Commvault estateStandaloneNone
EconomicsPer user per appVolume-leader ratesPer user per appSharp'Free'
Best fitMulti-suite estates & governance needsM365-deep with sovereignty needsPlatform consolidatorsPoint-tool buyersNobody with legal exposure
Strong Partial / add-on Weak / externalCompiled from public vendor materials and review platforms for orientation; verify before relying on it.

Which SaaS-backup path fits you?

Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.

Choose Druva if…

  • Your estate spans multiple suites (M365 + Workspace + SFDC)
  • Federated search / legal hold across all of it matters
  • Zero infrastructure is the operating model
  • Endpoints and MDDR will join the same platform

Choose Veeam if…

  • M365-deep with BYO-storage sovereignty needs — hub live

Choose Commvault if…

  • SaaS apps beside the data centre on one platform — hub live

Choose Keepit if…

  • A dedicated point tool at sharp price is the whole need

Trust native retention if…

  • You enjoy explaining the gap to legal (you won't)
Do the math

What does the retention gap cost you?

Drag the sliders (count SaaS users). Estimates assume ~1.5 IT-hours per user per year across recovery scrambles, ghost-licence waste and manual hold work, with ~65% removed by federated restore and governance — the month-14 legal request is the unpriced tail. Illustrative and conservative.

300
2510,000
800
₹300₹2,000

Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models actual device counts and modules.

Current annual retention-gap cost
₹3,60,000
Estimated annual savings
₹2,34,000
₹11,70,000 over 5 years
Turn this into a real quote →
Pricing & plans

Three ways to consume it

Priced per user per app with platform bundles. TechBag negotiates the mix — endpoints included — in one GST quote.

Single suite

Best for the first gap

  • Per user / month
  • Air gap + your retention
  • Item-to-org restore

Multi-suite

Best for hybrid estates

  • M365 + Workspace + SFDC together
  • One federated governance plane
  • Bundle rates negotiable

+ Endpoints & MDDR

Best on the full platform

  • Same users, same platform
  • One staffed SOC over everything
  • TechBag models the bundle

Buy it for less — TechBag pricing beats list

Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.

Get a discounted quote →

Get an India-ready quote

Tell us your device counts and current tools — we’ll model it against what you spend today.

Get Quote
Evaluation kit

The 8 questions to ask every SaaS-backup vendor

Take this into your next vendor call — including ours.

1
Fine-print reading

Read the shared-responsibility clauses of M365/Workspace/Salesforce to the room. The silence is the case.

2
Federated drill

Run one legal-style search across mail + files + records in the PoC. Time it against your current three-console reality.

3
Teams truth

Restore a channel conversation WITH its files — the request legal actually makes.

4
Metadata rollback

Break a sandbox flow and roll it back — the Salesforce deploy-disaster rehearsal.

5
Entra check

Export, delete, restore a test conditional-access policy. The native bin won't help.

6
Baseline window

Get the honest first-backup estimate for your tenant size — throttling is physics.

7
Residency

Confirm the India-region option in writing if regulated.

8
Bundle math

Endpoints joining too? The per-user math improves bundled — quote them together.

FAQ

Questions buyers ask

Microsoft 365 (Exchange, OneDrive, SharePoint, Teams), Google Workspace (Gmail, Drive, shared drives), Salesforce (records AND metadata) and Microsoft Entra ID (identity objects and configuration) — captured via vendor APIs into Druva's air-gapped Data Security Cloud, retained on your policy, restorable from one item to org point-in-time, with federated search, legal hold and eDiscovery on the same copies.

Ready to evaluate Druva SaaS?

Get a per-user quote, or bring one legal-style search request and let a TechBag advisor time it against your current reality in a PoC.

Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.