Splashtop
The high-performance, independent remote-access & support specialist — famous for fast, 4K, low-latency sessions at real value. The range spans remote access, on-demand & unattended support, enterprise (SSO, on-premises) and endpoint management. This hub is your complete intel file.
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Same software. Better outcome — at a lower cost.
The company, at a glance
Quick answer
Five intel pages. One remote-connectivity platform.
The complete Splashtop range — every linked card is a full intel page, from remote access to on-demand support, unattended fleet support, enterprise and endpoint management.
Splashtop Business Access
Reach your own computers from anywhere.
Remote access to your own Windows, Mac and Linux computers from any device, up to 4K at 60fps, with 256-bit AES and MFA.
Splashtop SOS
Support users' devices instantly, via a code.
Attended support via a 9-digit code, no pre-install needed. Licensed per concurrent technician, supporting unlimited users.
Splashtop Remote Support
Manage a fleet of endpoints, anytime.
Unattended support and light endpoint management, per concurrent technician; a licence covers 10 or 300 managed computers.
Splashtop Enterprise
Unified access + support at enterprise scale.
Org-wide remote access and support with SSO/SAML, role-based access, session recording and a cloud or on-premises (air-gapped) choice.
Splashtop AEM
Keep endpoints patched & secure, autonomously.
Autonomous Endpoint Management: OS and third-party patching, AI CVE summaries and auto-remediation, from under ~$1/endpoint/mo.
Splashtop Secure Workspace (ZTNA)
Platform & engineSplashtop’s ZTNA offering: VPN-less, least-privilege access to applications, with a secure web gateway and identity-based access.
Antivirus, EDR/MDR & Classroom
Platform & engineSplashtop’s endpoint security add-ons (Antivirus, EDR/MDR) and education products (Classroom, Mirroring360) that extend the platform.
Splashtop sells across 3 of the products TechBag carries in endpoint management. The Endpoint Management guide shows how the category splits and which part is yours. →
Why “fast, secure & affordable” is the whole story
Remote access and support should be fast, secure and affordable, yet incumbents are laggy or pricey. Splashtop bet on high performance, strong security and real value — low-latency 4K at 60fps and compliant security across the full remote-connectivity range, at better value than the incumbents.
Remote Access (Business Access)
Access and control your own computers from anywhere — high-performance (4K @ 60fps), for remote and hybrid work. The foundation: reach your machines, wherever you are.
Remote Support & SOS
Support users' devices — on-demand attended (SOS, via a code, no install) and unattended fleet support (Remote Support, per concurrent technician). For help desks, IT teams and MSPs.
Enterprise (unified control)
Unify access and support organisation-wide, with SSO, granular control, audit, and a cloud-or-on-premises (air-gapped) deployment option. Enterprise-grade remote connectivity at value.
Endpoint Management (AEM)
Automatically patch (OS + apps), configure, monitor and manage endpoints at scale — autonomously and AI-assisted — with integrated remote access. Pairs with Remote Support.
The Splashtop Difference
High performance (4K @ 60fps, low latency), compliant security (256-bit AES, MFA, SOC 2/HIPAA/GDPR) and real value, from an independent, focused specialist.
Start with the need — access your own PCs (Business Access), support users (SOS), manage a fleet (Remote Support/AEM), or go enterprise (Enterprise, SSO/on-prem).
Peer & market recognition
Every claim on this hub traces to one of these public signals.
Performance (4K @ 60fps)
Fast, low-latency remote sessions
Far cheaper than incumbents
vs TeamViewer, LogMeIn/GoTo
Independent, ~$1B-valued
Privately held, VC-backed
Tens of millions of users
200,000+ businesses, 100+ countries
256-bit AES + compliance
SOC 2, HIPAA, GDPR
Access · support · enterprise · AEM
Full remote-connectivity spectrum
Remote-connectivity specialist
Not PE-owned or a conglomerate
Available via TechBag
INR/GST licensing & support
The company in six figures
See the platform, hear the pitch
Demo: Splashtop Business Access
Remote access, demonstrated.
Splashtop SOS Demo
On-demand support, demonstrated.
Where Splashtop sits — the grids
Two company-level views you won’t find on any vendor site — tap any dot for the rationale. The category-level grid lives on the product page.
Splashtop Across Its Range
Each dot is a Splashtop product: competitive position vs category momentum.
Remote access to your own PCs (remote work).
The Performance × Value Map
Performance, value & breadth vs the incumbents and challengers — where Splashtop wins on speed and price.
Fast, secure, affordable remote access + support + endpoint mgmt — independent specialist.
Positions are TechBag’s illustrative synthesis of public review-platform standings and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
New to this? Learn it properly.
Zero-jargon starting points, in reading order. Each links into the deep education on the product page.
Where should you start with Splashtop?
Answer three questions; we’ll point you at the right starting product. No email required — this isn’t that kind of quiz.
1. What's your primary remote-connectivity need?
2. Which sentence sounds most like you?
3. What does success look like?
Why 'performance' matters in remote access
How Splashtop delivers fast, 4K, low-latency sessions — making remote work usable, even for graphics/video.
Read →Access vs support — which do you need?
Reach your OWN PCs (Business Access) vs support OTHERS' devices (SOS/Remote Support) — and how they differ.
Read →Attended vs unattended support
On-demand attended support (SOS, via a code) vs unattended fleet support (Remote Support, pre-deployed).
Read →When you need Enterprise (SSO, on-prem)
SSO integration, granular control, audit, and the on-premises/air-gapped option — for large & regulated orgs.
Read →Why patching endpoints matters (AEM)
Unpatched endpoints are the biggest, most preventable risk — how AEM automates OS + app patching.
Read →Splashtop vs TeamViewer, AnyDesk, LogMeIn
The honest matrix — fast, secure, affordable Splashtop vs the incumbents and challengers.
Read →The acronym decoder
Every term on these pages, in one place- Remote access
- Controlling a computer from another device over the internet, such as your work PC from home (Business Access).
- Remote support
- A technician remotely accessing another person's device to help them — attended (SOS) or unattended (Remote Support).
- Attended support
- Support where the user is present and consents (e.g. SOS, via a 9-digit code) — for on-demand help.
- Unattended support
- Access to a pre-deployed device without anyone present (e.g. Remote Support) — for managing a fleet.
- Business Access
- Splashtop's remote access to your OWN computers (Solo/Pro/Performance) — for remote work.
- SOS
- Splashtop's on-demand attended support — connect via a 9-digit code, no pre-install; per concurrent technician.
- Remote Support
- Splashtop’s unattended fleet support; per concurrent technician, 10 or 300 managed computers per licence.
- Enterprise
- Splashtop's org-wide platform — unified access + support, SSO, granular control, audit, cloud-or-on-premises.
- AEM
- Autonomous Endpoint Management — automated patching, configuration, monitoring & remediation of endpoints.
- On-premises / air-gapped
- Self-hosting Splashtop Enterprise entirely in your own environment (incl. isolated networks) — for govt/regulated.
- 4K @ 60fps
- Splashtop's high-performance streaming — high resolution and frame rate, low latency — its hallmark.
- SSO/SAML
- Single sign-on integration (Entra, Okta, ADFS) so remote access uses corporate identity — in Enterprise.
Buy it like you’ve done this before
The procurement playbook TechBag runs with IT buyers — steps, licensing cheat-sheet, and the pitfalls that cost quarters.
Identify your need
Your own PCs (Business Access), on-demand support (SOS), a fleet (Remote Support), enterprise-wide (Enterprise) or endpoint management (AEM).
Value the Splashtop hallmarks
High performance (4K @ 60fps), compliant security (256-bit AES, MFA, SOC 2/HIPAA/GDPR), real value and an independent vendor apply across everything.
Pick the right product(s)
Match to your need — or combine (e.g. Business Access for staff + SOS for the help desk; or Remote Support + AEM for fleet management). TechBag advises honestly.
Compare on the right lane
Business Access/Enterprise vs TeamViewer/LogMeIn; SOS vs Rescue/Zoho Assist; Remote Support vs ScreenConnect; AEM vs NinjaOne.
Model the savings
If switching from a pricey incumbent (TeamViewer, LogMeIn), TechBag quantifies the savings — often substantial — while you gain performance.
Buy through the channel
TechBag offers honest scoping, transparent INR/GST pricing, deployment including on-premises Enterprise, migration and support.
The licensing cheat-sheet
| Product | Licensing model | How you enter | Best for |
|---|---|---|---|
| Business Access | Per user — Solo/Pro/Performance (from $6/mo Solo, billed yearly) | Remote access to your own computers | Remote/hybrid work |
| SOS | Per concurrent technician (from $22/tech/mo, billed yearly) | On-demand attended support (via code) | Help desks, MSPs (support users) |
| Remote Support / AEM | Per concurrent technician / AEM per endpoint (<~$1/mo) | Unattended fleet support + endpoint mgmt | IT teams & MSPs (manage fleet) |
| Enterprise | Custom / quote (cloud or on-premises) | Unified access + support, SSO, on-prem | Large & regulated organisations |
Per user, per technician or per endpoint — plus custom Enterprise — TechBag models the right mix for your size.
Five pitfalls that cost buyers quarters
Overpaying incumbents for remote access
TeamViewer and LogMeIn/GoTo are widely seen as expensive. Splashtop offers comparable capability, better on performance, at significantly lower cost with transparent pricing.
Accepting laggy, low-quality remote sessions
Laggy, low-resolution sessions limit real work. Splashtop’s hallmark is 4K @ 60fps with low latency, smooth even for graphics, video and design.
Confusing access with support (buying the wrong product)
Accessing your own computers (Business Access) differs from supporting others’ devices, and attended (SOS) differs from unattended (Remote Support). Match the product to the use case.
Leaving endpoints unpatched / unmanaged
Most breaches exploit known, unpatched vulnerabilities. Splashtop AEM automates OS and third-party patching across the fleet affordably, so don’t leave endpoints unmanaged.
Ruling out remote access due to cloud/on-prem needs
Government, defence and regulated organisations that can’t use cloud remote access can deploy Splashtop Enterprise on-premises or air-gapped.
The evaluation kit
Each intel page carries an 8-question vendor checklist and a value calculator:
Skip the homework entirely
Bring your device counts and current tool bills — a TechBag advisor models the whole decision for you.
Book a discovery call →The forces shaping this market
Six trends with momentum scores (TechBag’s read of analyst and market signals) — and what each means for your next decision.
Category momentum — estimated market growth
Illustrative CAGR synthesis**Directionally consistent with public analyst forecasts; verify exact figures before quoting. The takeaway: endpoint management and secure access compound fastest — exactly where Splashtop is expanding (AEM, Secure Workspace), from a fast, affordable core.
Remote & hybrid work (remote access)
Remote and hybrid work make accessing your work computers from anywhere a permanent need, not a temporary one.
What it means for you
Business Access gives fast, secure, affordable access to your own machines for remote work.
Performance-sensitive remote work
As real (even graphics/video/CAD) work happens remotely, high-performance remote access becomes essential, not just nice-to-have.
What it means for you
Splashtop’s 4K @ 60fps, low-latency sessions keep even demanding remote work smooth.
MSP & IT endpoint management demand
IT teams and MSPs increasingly need efficient, unattended access to and management of endpoint fleets, including patching.
What it means for you
Remote Support (unattended fleet access) plus AEM (patching) cover this affordably.
Value / switching from costly incumbents
Frustration with TeamViewer and LogMeIn/GoTo pricing drives organisations to seek high-value alternatives.
What it means for you
Splashtop is significantly cheaper with transparent pricing, a common switch target.
On-premises / sovereign remote access
Government, defence and regulated organisations need remote access that can be deployed on-premises or air-gapped, not cloud-only.
What it means for you
Splashtop Enterprise deploys on-premises or air-gapped, keeping remote access in your environment.
Autonomous, AI-assisted endpoint security
Stretched IT teams need automated, AI-assisted endpoint management (patching, remediation) to secure fleets at scale.
What it means for you
AEM automates patching, configuration and remediation, with AI CVE summaries.
Questions buyers ask about Splashtop
Ready to shortlist Splashtop?
Open any of the five intel pages for the deep dive, or let a TechBag advisor build the case with you — product scoping, migration savings, quotes, trials, GST invoicing and support included.
Stats, positions and figures are illustrative syntheses of public materials; verify before purchase.