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Splashtop
The high-performance, independent remote-access & support specialist — famous forfast, 4K, low-latency sessions at real value. The range spans remote access, on-demand & unattended support, enterprise (SSO, on-premises) and endpoint management. This hub is your complete intel file.
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The company, at a glance
Quick answer
Splashtop is a high-performance remote-access and remote-support company \u2014 San Jose-based, founded in 2006, independent (privately held, VC-backed, reportedly ~$1B-valued) and used by tens of millions across 200,000+ businesses in 100+ countries. Its thesis: remote access and support should be fast, secure and affordable \u2014 so Splashtop is known for its performance (fast, high-definition, low-latency sessions, up to 4K @ 60fps), its strong security (256-bit AES encryption, MFA, and SOC 2/HIPAA/GDPR compliance), and its value (significantly cheaper than incumbents like TeamViewer and LogMeIn/GoTo, with transparent pricing). Splashtop's portfolio covers the full remote-connectivity spectrum: Business Access (Remote Access) \u2014 access your own computers from anywhere (remote work); SOS \u2014 on-demand attended support of users' devices (help desks, via a 9-digit code, no install); Remote Support \u2014 unattended support of a managed endpoint fleet (IT/MSPs, per computer); Enterprise \u2014 the organisation-wide platform unifying access and support with SSO, granular control, audit, and a cloud-or-on-premises (air-gapped) deployment option; and AEM (Autonomous Endpoint Management) \u2014 automated patching, configuration and management of endpoints. As an independent, focused specialist (not PE-owned or a conglomerate), Splashtop is trusted for a capability organisations rely on daily \u2014 fast, secure, affordable remote access and support, and endpoint management, from remote work to enterprise IT and MSPs. TechBag scopes, licenses and supports Splashtop's products in INR/GST for Indian organisations.
Five intel pages. One remote-connectivity platform.
The complete Splashtop range — every linked card is a full intel page, from remote access to on-demand support, unattended fleet support, enterprise and endpoint management.
Splashtop Business Access
Reach your own computers from anywhere.
High-performance remote access \u2014 access and control your own Windows/Mac/Linux computers from anywhere, on any device, as if you were there. Up to 4K @ 60fps and low latency (great for graphics/video), strongly secured (256-bit AES, MFA), and far more affordable than incumbents. Tiers: Solo, Pro, Performance. For remote/hybrid work.
Splashtop SOS
Support users' devices instantly, via a code.
On-demand (attended) remote support \u2014 technicians instantly connect to a user's device via a simple 9-digit code (no pre-install needed) to see and fix problems, with consent. Ideal for help desks, IT support and MSPs, including supporting devices you don't manage. Per concurrent technician (support unlimited users). Far cheaper than LogMeIn Rescue/TeamViewer.
Splashtop Remote Support
Manage a fleet of endpoints, anytime.
Unattended remote support and lightweight endpoint management \u2014 IT teams and MSPs access, manage and support a fleet of endpoints anytime, without a user present. Monitoring, remote command, background tools, and (via AEM) patch management. Per managed computer, unlimited technicians. Far cheaper than TeamViewer.
Splashtop Enterprise
Unified access + support at enterprise scale.
The organisation-wide platform \u2014 unifying remote access and support (attended & unattended), with SSO/SAML integration, granular role-based access control, scheduled access, comprehensive logging/session recording, and a cloud-OR-on-premises (air-gapped) deployment choice. Enterprise capability at better value than TeamViewer Tensor/LogMeIn. For large & regulated organisations.
Splashtop AEM
Keep endpoints patched & secure, autonomously.
Autonomous Endpoint Management \u2014 automatically keep your fleet patched (OS + third-party apps), configured, monitored and secure, at scale. Policy- and AI-driven automation (AI CVE summaries, auto-remediation), integrated remote access. Affordable per-endpoint (from under ~$1/endpoint/mo). Pairs naturally with Splashtop Remote Support. For IT teams & MSPs.
Splashtop Secure Workspace (ZTNA)
Platform & engineSplashtop's Zero Trust Network Access (ZTNA) offering \u2014 VPN-less, least-privilege secure access to applications and services, with a secure web gateway and identity-based access. Splashtop's move into secure access beyond remote-desktop.
Antivirus, EDR/MDR & Classroom
Platform & engineAdditional Splashtop offerings \u2014 endpoint security add-ons (Antivirus, EDR/MDR), and education products (Classroom, Enterprise for Education, Mirroring360) \u2014 that extend the platform for security and classroom use.
Why “fast, secure & affordable” is the whole story
Remote access and support should be fast, secure and affordable — yet incumbents are laggy or pricey. Splashtop bet on high performance, strong security, and real value— high-performance (4K @ 60fps, low-latency) remote access and support, strong compliant security, and real value versus the incumbents, across the full remote-connectivity range doubled down on it.
Remote Access (Business Access)
Access and control your own computers from anywhere \u2014 high-performance (4K @ 60fps), for remote and hybrid work. The foundation: reach your machines, wherever you are.
Remote Support (SOS + Remote Support)
Support users' devices \u2014 on-demand attended (SOS, via a code, no install) and unattended fleet support (Remote Support, per managed computer). For help desks, IT teams and MSPs.
Enterprise (unified + controlled)
Unify access and support organisation-wide, with SSO, granular control, audit, and a cloud-or-on-premises (air-gapped) deployment option. Enterprise-grade remote connectivity at value.
Endpoint Management (AEM)
Automatically patch (OS + apps), configure, monitor and manage endpoints at scale \u2014 autonomously and AI-assisted \u2014 with integrated remote access. Pairs with Remote Support.
The Splashtop Difference
Across everything: high performance (4K @ 60fps, low latency), strong compliant security (256-bit AES, MFA, SOC 2/HIPAA/GDPR), and real value (far cheaper than incumbents), from an independent, focused specialist.
Start with the need — access your own PCs (Business Access), support users (SOS), manage a fleet (Remote Support/AEM), or go enterprise (Enterprise, SSO/on-prem).
Peer & market recognition
Every claim on this hub traces to one of these public signals.
Performance (4K @ 60fps)
Fast, low-latency remote sessions
Far cheaper than incumbents
vs TeamViewer, LogMeIn/GoTo
Independent, ~$1B-valued
Privately held, VC-backed
Tens of millions of users
200,000+ businesses, 100+ countries
256-bit AES + compliance
SOC 2, HIPAA, GDPR
Access \u00b7 support \u00b7 enterprise \u00b7 AEM
Full remote-connectivity spectrum
Remote-connectivity specialist
Not PE-owned or a conglomerate
Available via TechBag
INR/GST licensing & support
The company in six figures
See the platform, hear the pitch
Demo: Splashtop Business Access
Remote access, demonstrated.
Splashtop SOS Demo
On-demand support, demonstrated.
Trusted by 600,000+ organisations worldwide
Where Splashtop sits — the grids
Two company-level views you won’t find on any vendor site — tap any dot for the rationale. The category-level grid lives on the product page.
Splashtop Across Its Range
Each dot is a Splashtop product: competitive position vs category momentum.
Remote access to your own PCs (remote work).
The Performance × Value Map
Performance, value & breadth vs the incumbents and challengers — where Splashtop wins on speed and price.
Fast, secure, affordable remote access + support + endpoint mgmt \u2014 independent specialist.
Positions are TechBag’s illustrative synthesis of public review-platform standings and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
New to this? Learn it properly.
Zero-jargon starting points, in reading order. Each links into the deep education on the product page.
Where should you start with Splashtop?
Answer three questions; we’ll point you at the right starting product. No email required — this isn’t that kind of quiz.
1. What's your primary remote-connectivity need?
2. Which sentence sounds most like you?
3. What does success look like?
Why 'performance' matters in remote access
How Splashtop delivers fast, 4K, low-latency sessions \u2014 making remote work usable, even for graphics/video.
Read →Access vs support \u2014 which do you need?
Reach your OWN PCs (Business Access) vs support OTHERS' devices (SOS/Remote Support) \u2014 and how they differ.
Read →Attended vs unattended support
On-demand attended support (SOS, via a code) vs unattended fleet support (Remote Support, pre-deployed).
Read →When you need Enterprise (SSO, on-prem)
SSO integration, granular control, audit, and the on-premises/air-gapped option \u2014 for large & regulated orgs.
Read →Why patching endpoints matters (AEM)
Unpatched endpoints are the biggest, most preventable risk \u2014 how AEM automates OS + app patching.
Read →Splashtop vs TeamViewer, AnyDesk, LogMeIn
The honest matrix \u2014 fast, secure, affordable Splashtop vs the incumbents and challengers.
Read →The acronym decoder
Every term on these pages, in one place- Remote access
- Accessing and controlling a computer from another device over the internet \u2014 e.g. your work PC from home (Business Access).
- Remote support
- A technician remotely accessing another person's device to help them \u2014 attended (SOS) or unattended (Remote Support).
- Attended support
- Support where the user is present and consents (e.g. SOS, via a 9-digit code) \u2014 for on-demand help.
- Unattended support
- Access to a pre-deployed device without anyone present (e.g. Remote Support) \u2014 for managing a fleet.
- Business Access
- Splashtop's remote access to your OWN computers (Solo/Pro/Performance) \u2014 for remote work.
- SOS
- Splashtop's on-demand attended support \u2014 connect via a 9-digit code, no pre-install; per concurrent technician.
- Remote Support
- Splashtop's unattended fleet support \u2014 pre-deploy on managed endpoints; per managed computer, unlimited technicians.
- Enterprise
- Splashtop's org-wide platform \u2014 unified access + support, SSO, granular control, audit, cloud-or-on-premises.
- AEM
- Autonomous Endpoint Management \u2014 automated patching, configuration, monitoring & remediation of endpoints.
- On-premises / air-gapped
- Self-hosting Splashtop Enterprise entirely in your own environment (incl. isolated networks) \u2014 for govt/regulated.
- 4K @ 60fps
- Splashtop's high-performance streaming \u2014 high resolution and frame rate, low latency \u2014 its hallmark.
- SSO/SAML
- Single sign-on integration (Entra, Okta, ADFS) so remote access uses corporate identity \u2014 in Enterprise.
Buy it like you’ve done this before
The procurement playbook TechBag runs with IT buyers — steps, licensing cheat-sheet, and the pitfalls that cost quarters.
Identify your need
Access your own PCs (Business Access), support users on demand (SOS), manage a fleet (Remote Support), enterprise-wide (Enterprise), or manage endpoints (AEM). TechBag scopes it free.
Value the Splashtop hallmarks
High performance (4K @ 60fps, low latency), strong compliant security (256-bit AES, MFA, SOC 2/HIPAA/GDPR), real value (far cheaper than incumbents), and an independent focused vendor — apply across everything.
Pick the right product(s)
Match to your need — or combine (e.g. Business Access for staff + SOS for the help desk; or Remote Support + AEM for fleet management). TechBag advises honestly.
Compare on the right lane
Business Access/Enterprise vs TeamViewer/LogMeIn; SOS vs Rescue/Zoho Assist; Remote Support vs ScreenConnect/RMM; AEM vs NinjaOne — valuing Splashtop's performance and value.
Model the savings
If switching from a pricey incumbent (TeamViewer, LogMeIn), TechBag quantifies the savings — often substantial — while you gain performance.
Buy through the channel
TechBag is your local partner for honest scoping, transparent INR/GST pricing, deployment (incl. on-premises Enterprise), migration and support — GST invoicing throughout.
The licensing cheat-sheet
| Product | Licensing model | How you enter | Best for |
|---|---|---|---|
| Business Access | Per user — Solo/Pro/Performance (from ~$5/user/mo) | Remote access to your own computers | Remote/hybrid work |
| SOS | Per concurrent technician (from ~$20+/tech/mo) | On-demand attended support (via code) | Help desks, MSPs (support users) |
| Remote Support / AEM | Per managed computer / per endpoint (<~$1/mo) | Unattended fleet support + endpoint mgmt | IT teams & MSPs (manage fleet) |
| Enterprise | Custom / quote (cloud or on-premises) | Unified access + support, SSO, on-prem | Large & regulated organisations |
Per user, per technician, per computer or per endpoint — plus custom Enterprise — TechBag models the right mix for your size.
Five pitfalls that cost buyers quarters
Overpaying incumbents for remote access
TeamViewer and LogMeIn/GoTo are widely regarded as expensive. Splashtop delivers comparable (or, on performance, better) capability at significantly lower cost, with transparent pricing. Don't overpay for a fairly commoditised capability \u2014 evaluate the value alternative.
Accepting laggy, low-quality remote sessions
Many remote tools feel laggy and low-resolution, limiting real work. Splashtop's hallmark is high performance (4K @ 60fps, low latency) \u2014 so remote work is smooth, even for graphics/video/design. Don't accept a poor remote experience; performance is the key to usability.
Confusing access with support (buying the wrong product)
Accessing your OWN computers (Business Access) is different from supporting OTHERS' devices (SOS/Remote Support), and attended (SOS) differs from unattended (Remote Support). Buying the wrong one wastes money and misses the need. Match the product to the actual use case \u2014 TechBag helps.
Leaving endpoints unpatched / unmanaged
Unpatched endpoints are the biggest, most preventable security risk (most breaches exploit known, unpatched vulnerabilities). Splashtop AEM automates OS + third-party patching affordably across the whole fleet. Don't leave endpoints unmanaged \u2014 automate patching.
Ruling out remote access due to cloud/on-prem needs
Some organisations (government, defence, regulated) can't use cloud remote-access. Splashtop Enterprise offers on-premises/air-gapped deployment \u2014 so they can adopt modern remote access and support in their own environment. Don't assume you can't; there's an on-prem option.
The evaluation kit
The flagship intel page carries an 8-question vendor checklist and an automation-savings calculator:
Skip the homework entirely
Bring your device counts and current tool bills — a TechBag advisor models the whole decision for you.
Book a discovery call →The forces shaping this market
Six trends with momentum scores (TechBag’s read of analyst and market signals) — and what each means for your next decision.
Category momentum — estimated market growth
Illustrative CAGR synthesis**Directionally consistent with public analyst forecasts; verify exact figures before quoting. The takeaway: endpoint management and secure access compound fastest — exactly where Splashtop is expanding (AEM, Secure Workspace), from a fast, affordable core.
Remote & hybrid work (remote access)
Remote and hybrid work make accessing your work computers from anywhere a permanent need, not a temporary one.
What it means for you
Splashtop Business Access provides fast, secure, affordable remote access to your own machines \u2014 the foundation of remote work.
Performance-sensitive remote work
As real (even graphics/video/CAD) work happens remotely, high-performance remote access becomes essential, not just nice-to-have.
What it means for you
Splashtop's 4K @ 60fps, low-latency performance is its hallmark \u2014 making even demanding remote work smooth and usable.
MSP & IT endpoint management demand
IT teams and MSPs increasingly need efficient, unattended access to and management of endpoint fleets, including patching.
What it means for you
Splashtop Remote Support (unattended fleet access) + AEM (autonomous endpoint management/patching) address this, affordably.
Value / switching from costly incumbents
Frustration with TeamViewer and LogMeIn/GoTo pricing drives organisations to seek high-value alternatives.
What it means for you
Splashtop is significantly cheaper than the incumbents (with transparent pricing) while matching or beating them on performance \u2014 a common switch target.
On-premises / sovereign remote access
Government, defence and regulated organisations need remote access that can be deployed on-premises or air-gapped, not cloud-only.
What it means for you
Splashtop Enterprise offers an on-premises/air-gapped deployment option \u2014 modern remote access and support kept in your own environment.
Autonomous, AI-assisted endpoint security
Stretched IT teams need automated, AI-assisted endpoint management (patching, remediation) to secure fleets at scale.
What it means for you
Splashtop AEM automates patching, configuration and remediation, with AI CVE summaries \u2014 managing endpoints at scale with less effort.
Questions buyers ask about Splashtop
Ready to shortlist Splashtop?
Open any of the five intel pages for the deep dive, or let a TechBag advisor build the case with you — product scoping, migration savings, quotes, trials, GST invoicing and support included.
Stats, positions and figures are illustrative syntheses of public materials; verify before purchase.