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Vendor hubBackup + Security for MSPsTechBag Intel Hub

Acronis

The vendor that fused backup and security into one agent— and became the MSP channel’s favourite: 21,000+ providers protecting 750,000+ businesses, with the tools to run the whole business built in. This hub is your complete intel file.

5 intel pages insideBackup + security, one agentIndia-ready via TechBag

The company, at a glance

Founded2003 · Singapore / Switzerland
OwnershipEQT majority (2025)
Scale21K+ providers · 750K+ businesses
Reach150 countries · 26 languages
BetBackup + security, one agent

Quick answer

Acronis is the vendor that fused backup and security into one agent — and built the MSP channel's favourite platform doing it. Founded 2003 in Singapore by Serg Bell (the True Image disk-imaging heritage), incorporated in Switzerland, HQ'd back in Singapore, and majority-owned by EQT since 2025: 21,000+ service providers protect 750,000+ businesses across 150 countries in 26 languages. Cyber Protect Cloud is the flagship — backup PLUS AI-based anti-malware, EDR/XDR/MDR, DLP, email security, security-awareness training, RMM and PSA, all in one multi-tenant console built for the way MSPs actually run. Cyber Protect (on-prem), Cyber Files (secure sync & share) and Cyber Infrastructure (the storage/HCI layer) complete the platform.

The portfolio

Five intel pages. One fused agent underneath.

The complete Acronis platform — every linked card is a full intel page, from the MSP flagship to the storage foundation.

The flagship — MSP-nativeIntel page →

Cyber Protect Cloud

Backup and security, one agent, one console.

The platform 21,000 service providers run on: backup PLUS AI anti-malware, EDR, DLP, email security, RMM and PSA — multi-tenant, pay-as-you-grow, built for how MSPs actually deliver protection.

750,000+ businesses protectedExplore
Detection & response, integratedIntel page →

Security (EDR · XDR · MDR)

Security that knows your backups.

EDR, XDR and 24/7 MDR (by Acronis TRU) plus DLP, email security, collaboration security, security-awareness training and posture management — detection with backup-native recovery built in.

MDR by Acronis TRU, globalExplore
The self-managed editionIntel page →

Cyber Protect (On-Prem)

The fusion, on your infrastructure.

Backup, anti-malware, vulnerability assessment, patch management and more in one agent — for enterprises and estates that want the integrated protection without the MSP-cloud delivery.

One agent, on your termsExplore
Secure sync & shareIntel page →

Cyber Files

File collaboration IT actually controls.

Enterprise file sync-and-share with the security, retention and control shadow-IT tools lack — integrated into Cyber Protect Cloud so the files are backed up and governed, not just shared.

Sync & share, securedExplore
Storage · HCI · DR targetIntel page →

Cyber Infrastructure

The foundation the platform runs on.

Multi-tenant, hyper-converged, software-defined storage and compute — the cost-efficient backup-storage and disaster-recovery target that lets providers own their infrastructure economics.

Scale-out, software-definedExplore
The channel engineInside the platform

MSP Platform (RMM · PSA)

Run the business, not just the backups.

RMM, PSA, workflow automation and multi-tenant management woven into Cyber Protect Cloud — the operational platform that made Acronis the MSP channel's default cyber-protection vendor.

21,000+ providers strong

Acronis Cyber Frame

Roadmap & packs

The newer virtualization/hypervisor direction (Early Access) — Acronis extending into the VMware-alternative space MSPs are asking for.

Advanced packs

Roadmap & packs

Advanced Backup, Security, Management, DR, Email Security and File Sync — the à-la-carte modules that layer onto Cyber Protect Cloud.

The thesis

Why “one fused agent” is the whole story

Backup and security lived in separate agents, separate consoles, separate vendors — and the gap between them was where ransomware won. Acronis bet in 2003 that the two should be one — and built the fused platform the MSP channel standardised on.

01
The fusion

The One Agent

Backup AND security in a single agent — the architecture that means detection can trigger recovery, and recovery is scanned clean, without vendor hand-offs.

02
The MSP pane

Multi-Tenant Console

Per-customer tenancy, branding, policies and billing — the operational model built for providers managing hundreds of clients.

03
Pay-as-you-grow

Advanced Packs

Security, Management, DR, Email and more layer on per-workload — MSPs sell what clients need without platform migrations.

04
The threat unit

Acronis TRU

The Threat Research Unit behind MDR and the AI detection — 24/7 SOC-as-a-service for providers who can't staff one.

05
The foundation

Cyber Infrastructure

Software-defined storage and DR targets — the economics layer that lets providers own their margin instead of renting it.

Start with the flagship; the security, files and infrastructure layers attach to the same platform — never a second vendor.

The trophy wall

Peer & market recognition

Every claim on this hub traces to one of these public signals.

Scale

21,000+ service providers

750,000+ businesses, 150 countries

The fusion

Backup + security, one agent

The category Acronis defined

Channel

The MSP default

The provider channel's favourite platform

Heritage

20+ years, True Image lineage

Disk imaging to cyber protection

Backing

EQT majority (2025)

PE scale behind the platform

Reach

26 languages · 60+ countries

A genuinely global platform

MDR

Acronis TRU — global

24/7 managed detection for MSPs

Peer reviews

4.5+/5 for MSP fit*

The channel's own verdict

By the numbers

The company in six figures

0
founded — True Image imaging to cyber protection
Singapore, Serg Bell
0K+
service providers run the platform
Company materials
0K+
businesses protected through them
Company materials
0
countries, 26 languages
Global reach
0 agent
backup + security fused — the founding bet
The architecture
0 products
on TechBag intel pages — the full platform
This hub

See the platform, hear the pitch

Acronis (official)·Overview

Acronis Cyber Protect — One Integrated Solution

The fusion pitch — backup and security in one.

Acronis (official)·Webinar

Meet Acronis Cyber Protect Cloud (Webinar)

The MSP flagship walked through end to end.

Acronis (official)·Demo

Advanced Security + EDR — Manage Security Alerts

The EDR layer inside the platform.

Trusted by 21,000+ providers protecting 750,000+ businesses

Formula 1 teamsSports franchisesMSPs & MSSPsIT service providersMid-market enterprisesHealthcare providersLegal & professional firmsRetail chainsEducation institutionsSMBs via partnersFormula 1 teamsSports franchisesMSPs & MSSPsIT service providersMid-market enterprisesHealthcare providersLegal & professional firmsRetail chainsEducation institutionsSMBs via partners
The market maps

Where Acronis sits — the grids

Two company-level views you won’t find on any vendor site — tap any dot for the rationale. The category-level grid lives on the product page.

Grid 01 · The portfolio

Acronis Across Its Categories

Each dot is an Acronis product: competitive position vs category momentum.

Emerging betsCrown jewelsSteady nicheAnchor strengths
Cyber Protect CloudAcronis

The anchor: backup + security + MSP tooling in one multi-tenant platform. Where every Acronis story starts.

Grid 02 · The industry

The Fusion Map

Backup+security fusion depth vs MSP operational fit — the axis war of cyber protection.

Point toolsFused + MSP-fit (Acronis)Backup-onlySecurity-only
AcronisAcronis

The backup+security fusion for the MSP channel: one agent, one console, RMM/PSA included. The thesis — providers want to run ONE platform, not integrate five.

Positions are TechBag’s illustrative synthesis of public review-platform standings and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.

Track 01 · Beginner guides

New to this? Learn it properly.

Zero-jargon starting points, in reading order. Each links into the deep education on the product page.

Interactive · 30 seconds

Where should you start with Acronis?

Answer three questions; we’ll point you at the right starting product. No email required — this isn’t that kind of quiz.

1. What best describes you?

2. What's the most pressing need?

3. What does success look like in 90 days?

The acronym decoder

Every term on these pages, in one place
MSP
Managed Service Provider — the IT company running backup/security for many client SMBs.
Multi-tenant
One platform managing many isolated customer accounts — the MSP delivery model.
Cyber protection
Acronis's term for the fusion of backup, security and management.
EDR
Endpoint Detection & Response — behavioural threat detection and response on endpoints.
XDR
Extended Detection & Response — detection correlated across endpoints, email, cloud.
MDR
Managed Detection & Response — a vendor's SOC running detection for you (Acronis TRU).
DLP
Data Loss Prevention — stopping sensitive data from leaving.
SAT
Security Awareness Training — the human-firewall layer.
PSA
Professional Services Automation — the MSP's ticketing, billing and ops backbone.
RMM
Remote Monitoring & Management — the MSP's endpoint-management engine.
HCI
Hyper-Converged Infrastructure — compute + storage + networking software-defined together.
Advanced packs
Acronis's à-la-carte modules layered onto Cyber Protect Cloud.
Track 02 · Buying guides

Buy it like you’ve done this before

The procurement playbook TechBag runs with IT buyers — steps, licensing cheat-sheet, and the pitfalls that cost quarters.

01

Are you an MSP or an enterprise?

The fork that decides everything: providers want Cyber Protect Cloud (multi-tenant, RMM/PSA); enterprises may want Cyber Protect on-prem. TechBag scopes it free.

02

Map the advanced packs

Security, Management, DR, Email, File Sync layer on per-workload — decide the mix against actual client (or estate) needs, not the full menu.

03

PoC the fusion

Test detection triggering recovery, a scanned-clean restore, and multi-tenant onboarding — the integration is the product, not the checklist.

04

Model the storage economics

Cyber Infrastructure vs cloud storage vs BYO — for providers, owned storage is where the margin lives.

05

Onboard in waves

Providers: pilot tenants first, then roll the base; enterprises: crown-jewel workloads, then the estate.

06

Manage consumption & renewals

Pay-as-you-grow packs, per-tenant billing and true-ups — TechBag stays your single throat to choke, GST invoicing throughout.

The licensing cheat-sheet

ProductLicensing modelHow you enterBest for
Cyber Protect CloudPer workload / GB, pay-as-you-growMSP consumption + advanced packsService providers of every size
Security packsAdvanced Security / EDR / MDR add-onsLayer onto the flagship per clientProviders adding detection & response
Cyber Protect (on-prem)Per workload subscriptionSelf-managed licensingEnterprises wanting the fusion in-house
Cyber InfrastructurePer TB / capacitySoftware-defined storageProviders owning their DR/storage

Pay-as-you-grow packs and per-workload pricing — TechBag models the advanced-pack mix and the storage economics.

Five pitfalls that cost buyers quarters

1

Buying it as pure enterprise backup

Acronis is MSP-native and MSP-best; a large enterprise wanting the deepest workload matrix should compare Commvault/Veeam honestly (their hubs are live). Fit the model to your shape.

2

Ignoring the advanced-pack math

The base is backup; security, DR, email and management are packs. Price the actual mix — the full menu inflates the quote, the right subset is competitive.

3

Underusing the security fusion

If you buy Acronis and run a separate EDR anyway, you've paid for integration you're not using — the recovery-from-detection loop is the point.

4

Skipping the storage decision

Providers who rent all their storage leave margin on the table — Cyber Infrastructure exists to fix that, and it's often the ROI.

5

Treating on-prem and cloud as identical

Cyber Protect (on-prem) and Cyber Protect Cloud share DNA but differ in delivery, packs and tooling — pick deliberately.

Skip the homework entirely

Bring your device counts and current tool bills — a TechBag advisor models the whole decision for you.

Book a discovery call →
FAQ

Questions buyers ask about Acronis

The vendor that fused backup and security into one agent and became the MSP channel's favourite platform: founded 2003 in Singapore by Serg Bell (from the True Image disk-imaging heritage), incorporated in Switzerland, HQ'd back in Singapore, majority-owned by EQT since 2025. 21,000+ service providers protect 750,000+ businesses across 150 countries in 26 languages. Cyber Protect Cloud — backup + security + RMM/PSA in one multi-tenant console — is the flagship.

Ready to shortlist Acronis?

Open any of the five intel pages for the deep dive, or bring your client (or estate) counts and let a TechBag advisor build the case with you — quotes, PoCs, GST invoicing and lifecycle support included.

Stats, positions and figures are illustrative syntheses of public materials; verify before purchase.