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Microsoft Intune

Endpoint management that’s already in your stack — Microsoft Intune is cloud UEM (MDM + MAM) for Windows, macOS, iOS, Android and Linux, bundled in Microsoft 365 E3/E5 & Business Premium, with native Entra Conditional Access and Security Copilot AI.

Bundled in M365 E3/E5 & Business PremiumCloud UEM — MDM + MAM, 5 platformsHonest vs specialists · we sell those too

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How it’s rated

Full scoreboard ↓
What it is
MDM + MAM
Cloud UEM
The edge
E3/E5, Bus. Premium
Bundled in M365
AI
in the admin center
Security Copilot
Honest note
Apple, rugged, patching
Specialists lead niches

Quick answer

Microsoft Intune is Microsoft’s cloud-based Unified Endpoint Management (UEM) platform — it enrols, configures, secures and manages devices (Windows, macOS, iOS, Android and Linux) and the apps and data on them, all from the cloud. It combines Mobile Device Management (MDM) and Mobile Application Management (MAM), so you can push configuration and compliance policies, deploy and update apps, enforce Conditional Access with Microsoft Entra, and remotely wipe or retire a lost device — for corporate-owned and BYOD fleets alike. The old "Microsoft Endpoint Manager" umbrella (2019) was retired and the family rebranded back to Microsoft Intune at Ignite 2022; the admin experience is the Microsoft Intune admin center, and Configuration Manager (ConfigMgr/SCCM) still co-manages Windows alongside it. Base Intune (Plan 1) covers enrollment, config/compliance, app deployment, Conditional Access and Windows Autopilot; the premium Intune Suite add-on layers on Remote Help, Endpoint Privilege Management (EPM), Advanced Analytics, Microsoft Tunnel for MAM, Enterprise App Management and Cloud PKI — and Security Copilot is embedded in the admin center. The single biggest reason organisations choose it: Intune is INCLUDED in Microsoft 365 E3/E5, Business Premium, F1/F3 and EMS — so if you already run those, you likely already own your endpoint management, with deep Entra Conditional Access and Defender integration built in. Honest note: Intune is strongest when you’re all-Microsoft and Windows-heavy; for Apple depth (→Jamf), simpler/cheaper SMB or rugged/kiosk/Android (→Hexnode, Scalefusion, 42Gears), broad third-party patching (→ManageEngine) or complex heterogeneous estates (→Omnissa Workspace ONE), a specialist may fit better — and non-Windows parity trails the specialists. Note: as of mid-2026, a ~July 2026 licensing change moved several add-ons into M365 E3/E5 with a ~$3/user bump, so what’s "bundled vs paid" is date-sensitive — verify current entitlements. TechBag advises honestly across Intune AND the pure-plays it also sells (Jamf, Hexnode, Scalefusion, 42Gears, ManageEngine), scoping and supporting in INR/GST. Read more ↓ Show less ↑
Part 01 · Orient

The Microsoft platform family

This page covers Microsoft Intune — endpoint management. The other pillars:

Quick facts

30-second orientation
Product
Microsoft Intune (cloud UEM — MDM + MAM)
Vendor
Microsoft (Microsoft Security / Management)
Category
Unified Endpoint Management (UEM / MDM+MAM)
Manages
Windows, macOS, iOS, Android, Linux
Plans
Intune Plan 1 · Plan 2 add-on · Intune Suite add-on
The big win
INCLUDED in M365 E3/E5, Business Premium, EMS
Admin
Microsoft Intune admin center (Entra + Defender)
AI
Security Copilot embedded in the admin center
Vs
Jamf, Hexnode, Scalefusion, 42Gears, ManageEngine, Workspace ONE
In India via
TechBag — scoping, bundled-vs-standalone, GST (honest advice)
Part 02 · Learn

Understand endpoint management before you buy it

Most product pages skip this. We start here — so you buy a capability, not a buzzword.

What is it?

Microsoft’s cloud Unified Endpoint Management (UEM) platform — MDM + MAM — that enrols, configures, secures and manages devices and the apps on them, across Windows, macOS, iOS, Android and Linux, from the Intune admin center, with Security Copilot AI.

Bolt-on MDM vs Intune cloud UEM — the honest table

What consolidation actually replaces, dimension by dimension.

DimensionSeparate / bolt-on MDMMicrosoft Intune
Endpoint mgmt cost (on M365)Separate UEM line itemBundled in E3/E5, Bus. Premium
Identity enforcementBolt-on MDM + EntraNative Conditional Access
ConsoleSeparate MDM portalOne Intune admin center
Windows provisioningImaging / manualAutopilot zero-touch
Security integrationSeparate agentNative Defender + Entra
AINone / bolt-onSecurity Copilot in admin center
Honest caveat—Specialists lead Apple/rugged/patching
Best fit—All-Microsoft, Windows-heavy estates

The cloud UEM of choice for Microsoft, Windows-heavy estates — for Apple depth, rugged/Android or broad patching, weigh Jamf/Scalefusion/Hexnode/42Gears/ManageEngine (TechBag sells them).

Under the hood

The five pieces of the platform

Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.

01
The onboarding

Enrollment & provisioning

Get devices in

Enrol Windows, macOS, iOS, Android and Linux — corporate-owned or BYOD — with Windows Autopilot for zero-touch provisioning. The front door of UEM (Plan 1).

02
The policy

Configuration & compliance

Set the rules

Push configuration profiles and compliance policies across platforms — settings, restrictions, updates, security baselines — so every device meets your standard (Plan 1).

03
The apps

App management (MDM + MAM)

Apps & data

Deploy, update and protect apps; MAM app-protection policies secure corporate data inside apps on unmanaged/BYOD devices without managing the whole phone (Plan 1).

04
The correlation

Conditional Access & Defender

One identity plane

Compliance signals feed Microsoft Entra Conditional Access and integrate with Defender for Endpoint — only healthy, compliant devices reach corporate data. The native-estate advantage.

05
The premium

Intune Suite + Security Copilot

Premium + AI

The Intune Suite add-on adds Remote Help, Endpoint Privilege Management, Advanced Analytics, Tunnel for MAM, Enterprise App Management and Cloud PKI.

One cloud admin center over every device — no on-prem MDM to run; modules attach without a second operational world.

Part 03 · Evaluate

Twelve capabilities. Enrol, manage, secure.

Intune enrols, configures and secures your devices and apps — cloud UEM managed in one admin center, wired into Entra Conditional Access and Defender, with Security Copilot AI.

Enrol
Enrollment

Cross-platform enrollment

Enrol Windows, macOS, iOS, Android and Linux — corporate & BYOD (Plan 1).

Enrol
Autopilot

Windows Autopilot

Zero-touch provisioning — ship a device, it self-configures on first boot (Plan 1).

Enrol
Co-management

ConfigMgr co-management

Co-manage Windows with Configuration Manager (SCCM) as you shift workloads to the cloud.

Manage
Config

Configuration profiles

Push settings, restrictions and security baselines across every platform (Plan 1).

Manage
Compliance

Compliance policies

Define what a healthy device is; non-compliant devices are flagged and blocked (Plan 1).

Manage
Apps

App deployment & MAM

Deploy, update and protect apps; MAM secures data in apps on BYOD (Plan 1).

Manage
Enterprise App Mgmt

Enterprise App Management

A managed catalogue to discover, deploy and update third-party apps (Intune Suite).

Secure
Conditional Access

Entra Conditional Access

Compliance signals gate access — only healthy devices reach corporate data.

Secure
Remote wipe

Remote wipe & retire

Lost or leaving device? Wipe fully or selectively retire corporate data (Plan 1).

Secure
EPM

Endpoint Privilege Management

Run as standard user, elevate specific tasks just-in-time — least privilege (Intune Suite).

Secure
Tunnel

Microsoft Tunnel for MAM

Per-app VPN gateway giving managed apps secure access to on-prem resources (Intune Suite).

Secure
Security Copilot

Security Copilot in Intune

Generative-AI help embedded in the admin center — device queries, guided policy work.

See it, don’t just read it

Watch Microsoft Intune in action

Cloud UEM, the Intune Suite and Security Copilot.

Microsoft Mechanics (official)·Overview

Microsoft Intune Suite

The Intune Suite premium add-ons, explained.

Microsoft Mechanics (official)·Update

Microsoft Intune Suite — 2024 update

The latest Intune Suite capabilities walked through.

Microsoft Security (official)·Intro

Introducing Microsoft Intune Suite

The premium endpoint-management suite introduced.

Want a live, India-context walkthrough for your environment?

Book a guided demo →
Why Microsoft Intune

Endpoint management works best where identity already lives.

Here’s what genuinely sets Intune apart (and where a specialist may fit better).

01

Bundled in M365 E3/E5 & Business Premium — endpoint management you may already own

Intune is INCLUDED in Microsoft 365 E3/E5, Business Premium, F1/F3 and EMS, so much of India’s large M365 base already owns its endpoint management. A ~July 2026 licensing change moved add-ons into E3/E5 with a ~$3/user bump, so entitlements are date-sensitive; TechBag checks yours and prices standalone Plan 1 (from $8/user/mo).

02

One identity plane — deep Entra Conditional Access + Defender integration

Intune’s device-compliance signals feed Entra Conditional Access, so only healthy, enrolled devices reach corporate data, and it integrates natively with Defender for Endpoint to feed device risk into the same policy engine. For Microsoft shops, one identity plane and console beats bolting a separate MDM onto Entra.

03

Deep Windows & Microsoft-estate management, at cloud scale

As the maker of Windows, Microsoft ties Intune natively into Entra, Defender, Autopilot and Configuration Manager. It co-manages with SCCM as you move to the cloud and provisions new hardware zero-touch with Autopilot — cloud-delivered, so there’s no on-prem MDM infrastructure to run.

04

Intune Suite + Security Copilot — premium management, with AI

The Intune Suite add-on adds Remote Help, Endpoint Privilege Management, Advanced Analytics, Microsoft Tunnel for MAM, Enterprise App Management and Cloud PKI, and Security Copilot is embedded in the admin center for device queries and policy work. Availability and packaging are date-sensitive — verify current entitlements.

05

The honest caveat — specialists lead their niches

Intune isn’t always the default: Jamf goes deeper on Apple; Hexnode and India-origin Scalefusion and 42Gears suit SMB, rugged and Android fleets; ManageEngine goes deeper on patching; Workspace ONE suits complex estates. Setup can take weeks and non-Windows parity trails. All-Microsoft and Windows-heavy? Intune often wins.

06

The honest positioning

Intune is the cloud UEM of choice for Microsoft-standardised, Windows-heavy organisations — bundled in M365 E3/E5 and Business Premium, with Entra Conditional Access, Defender and Autopilot built in. For Apple depth, rugged/Android, patching or heterogeneous estates, weigh a specialist, which TechBag also sells. Advice in INR/GST.

Cloud-delivered
No on-prem MDM to run
Bundled in M365
Endpoint mgmt, no extra seat
One identity plane
Entra + Defender, native
Proof, not promises

The numbers behind the platform

5 platforms
Windows, macOS, iOS, Android, Linux
— Coverage
₹0 extra (on M365)
Included in E3/E5, Business Premium, EMS
— The edge
1 identity plane
Entra Conditional Access + Defender, native
— The estate
2 plans + Suite
Plan 1, Plan 2 add-on, Intune Suite add-on
— Packaging
$8/user/mo
Standalone Intune Plan 1 (if not bundled)
— Pricing*
1 cloud admin center
Microsoft Intune admin center — no on-prem MDM
— Cloud UEM

What your Microsoft Intune journey looks like

Day 0Free

Entitlement & scoping

Check whether M365 E3/E5, Business Premium or EMS already includes Intune, and scope your OS mix, BYOD and rugged devices.

Week 1–2Deploy

Enrol & configure

Enrol devices (Autopilot/manual), set configuration and compliance policies, and validate coverage across Windows/macOS/iOS/Android/Linux.

Week 3–6Tune

Secure & integrate

Wire in Entra Conditional Access and Defender, roll out MAM app-protection for BYOD, and (where scoped) enable Intune Suite add-ons.

Month 2+Operate

AI-assisted steady state

Security Copilot in the admin center, ongoing app and update management. TechBag supports and advises across the field, in INR/GST.

Verified reviews

The review scoreboard

Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.

4.4
300+ reviews*
88% would recommend
Windows & estate depth4.6
Identity & Conditional Access4.6
Non-Windows parity4.0
Setup & contracting4.1
5
56%
4
32%
3
8%
2
3%
1
1%

Quick poll — what’s driving your evaluation?

Talk to an advisor
Financial Services
“On Microsoft 365 E3, Intune was effectively already paid for: cloud endpoint management with no new per-seat cost.”
IT Director
Financial Services
Banking
“Intune device compliance feeds Entra Conditional Access, so only healthy, enrolled devices reach our data. No bolt-on MDM.”
Head of IT
Banking
IT Services
“With Windows and Autopilot, we ship a laptop and it self-configures on first boot. For a Windows-heavy estate that’s hard to beat.”
Endpoint Engineering Lead
IT Services
Insurance
“The Intune Suite add-ons, Remote Help, Endpoint Privilege Management and Enterprise App Management, filled our IT team’s gaps.”
IT Operations Manager
Insurance
Technology
“For our Mac-heavy design team, Jamf was deeper on day-one macOS management, so Intune covers our Windows estate.”
Head of Infrastructure
Technology
Retail
“Setup took longer than we expected — a few weeks to get policies and compliance right across Windows and mobile. Worth it, but plan for the ramp.”
System Administrator
Retail
Manufacturing
“MAM app-protection policies secure our data inside apps without managing the whole phone, which suited our frontline BYOD.”
Security Architect
Manufacturing
BFSI
“TechBag showed us Business Premium already included Intune, then compared Scalefusion and Hexnode for our rugged fleet.”
IT Head
BFSI
The market maps

Where everyone sits — the grids

Analyst firms bury this view behind paywalls, and review-site grids score satisfaction, not fit for your estate. So here’s TechBag’s synthesis of the UEM (endpoint-management) market — tap any vendor to see why it sits where it does.

Grid 01 · The market

TechBag Endpoint-Management (UEM) Grid

Execution strength vs product vision — the classic market map, minus the paywall.

ChallengersLeadersSpecialistsVisionaries
Microsoft IntuneThis page

Cloud UEM for Microsoft estates — this page.

Grid 02 · The architecture

Estate Integration × Platform Breadth

The grid nobody publishes — cross-platform depth vs Microsoft-estate fit and TCO.

Broad but shallowDeep & integratedNiche toolsDeep but siloed
Microsoft IntuneThis page

Bundled + native identity — the corner it fills.

Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.

Part 04 · Decide

Intune vs the field

The UEM leaders — honest lanes; the edge is bundled-in-M365 TCO + native identity. Apple depth? Jamf. Rugged/Android or SMB? Scalefusion/Hexnode/42Gears. We say so (and sell them).

DimensionMicrosoft IntuneJamfHexnode / Scalefusion / 42GearsManageEngine Endpoint CentralOmnissa Workspace ONE
PositionCloud UEM for Microsoft estatesApple-first managementSMB / rugged / AndroidUEM + 3rd-party patchingBroad heterogeneous UEM
Windows depthNative (Autopilot, co-mgmt)Apple-focusedGoodStrong + patchingStrong
Apple (macOS/iOS) depthGood, trails Jamf (honest)Deepest, day-one supportSolidSolidStrong
Cost (if on M365 E3/E5)Bundled (huge TCO)Separate premiumLow-cost SMBSeparateSeparate premium
Identity / Conditional AccessNative Entra + DefenderIntegrates w/ EntraIntegratesIntegratesOmnissa Access
Rugged / kiosk / AndroidSupportedApple-focusedStrong (India-origin depth)SupportedStrong
Best fitAll-Microsoft / Windows-heavyApple-heavy fleetsSMB / rugged / AndroidBroad 3rd-party patchingComplex heterogeneous
● Strong◐ Partial / add-on○ Weak / externalCompiled from public vendor materials and review platforms for orientation; verify before relying on it.

Does Intune fit you?

Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.

Choose Microsoft Intune if…

  • You already run (or are moving to) M365 E3/E5 or Business Premium — Intune is bundled (big TCO win)
  • You want native Entra Conditional Access + Defender integration in one identity plane
  • Your estate is Windows-heavy and you value Autopilot, co-management and the Intune admin center
  • You want cloud UEM with no on-prem MDM infrastructure, and Security Copilot AI

Choose Jamf if…

  • Your fleet is Apple-heavy and you want the deepest day-one macOS/iOS management (TechBag sells it)

Choose Hexnode / Scalefusion / 42Gears if…

  • You want simpler/cheaper SMB, or rugged/kiosk/Android depth — Scalefusion & 42Gears are India-origin (TechBag sells all three)

Choose ManageEngine Endpoint Central if…

  • You need broad third-party patching alongside UEM (TechBag sells it)

Choose Omnissa Workspace ONE if…

  • You run a complex, heterogeneous estate that needs broad enterprise UEM (ex-VMware)

Microsoft Intune is one of 30 uem & mdm products TechBag carries. The UEM & MDM guide narrows them to a shortlist and shows the reasoning. →

Do the math

What does manual, fragmented device management cost you?

Drag the sliders (devices; IT-hour cost as loaded rate). Estimates assume ~60 IT-hours per device per year on manual enrollment, config, patching and support, with ~45% removed by cloud UEM automation. Illustrative.

300
2510,000
₹800
₹300₹2,000

Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and licensing.

Current annual manual device-admin cost
₹1,44,00,000
Estimated annual savings
₹64,80,000
≈ ₹3,24,00,000 over 5 years
Turn this into a real quote →
Pricing & plans

Three ways to consume it

Intune is licensed per user — standalone (Plan 1, Plan 2 add-on, Intune Suite add-on) OR bundled in Microsoft 365 E3/E5, Business Premium and EMS. If you already run those, you likely already own it. Note: as of mid-2026 a ~July 2026 licensing change is shifting what’s bundled — verify current entitlements. TechBag scopes bundled-vs-standalone and quotes in INR/GST.

Bundled in Microsoft 365 / EMS

IncludedE3/E5, Business Premium, F1/F3, EMS

Best if you’re on M365

  • Cloud UEM at no extra per-seat cost
  • The core cost-consolidation / TCO win
  • Confirm your entitlement — don’t pay twice

Standalone Intune

$8 / ≈₹665Plan 1 / user / month (+18% GST)

Best if not on M365

  • Plan 1 $8/user/mo; Plan 2 add-on +$4
  • Core enrollment, config, compliance, Autopilot
  • TechBag compares vs Jamf/Scalefusion/Hexnode

+ Intune Suite add-on

$10 / ≈₹830add-on / user / month (+18% GST)

Best for premium mgmt

  • Remote Help, EPM, Advanced Analytics
  • Tunnel for MAM, Enterprise App Mgmt, Cloud PKI
  • Or included in M365 E3/E5 — date-sensitive

Buy it for less — TechBag pricing beats list

Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.

Get a discounted quote →

Get an India-ready quote

Tell us your requirements and current tools — we’ll model it against what you spend today.

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Evaluation kit

The 8 questions to ask every UEM vendor

Take this into your next vendor call — including ours.

1
Entitlement

Does M365 E3/E5, Business Premium or EMS already include Intune? Check before buying, noting the 2026 add-on changes.

2
Plan

Is Intune Plan 1 (core UEM) enough, or do you need Plan 2 and Suite add-ons such as Remote Help, EPM or Cloud PKI?

3
OS mix

Map your estate — Windows, macOS, iOS, Android, Linux — and note that non-Windows parity trails the specialists (Jamf for Apple).

4
Identity

Plan Entra Conditional Access and Defender integration so only compliant devices reach corporate data.

5
BYOD

Decide MDM (full enrollment) vs MAM (app-protection only) for BYOD and frontline fleets.

6
AI

Scope Security Copilot in the Intune admin center for AI-assisted device management.

7
Honest fit

For Apple depth, rugged Android or heterogeneous estates, would Jamf, Hexnode, Scalefusion or Workspace ONE fit better?

8
Commercials

Scope bundled-vs-standalone (Plan 1 from $8/user/mo, Plan 2 +$4, Intune Suite +$10) — TechBag quotes in INR/GST.

FAQ

Questions buyers ask

Microsoft’s cloud UEM for Windows, macOS, iOS, Android and Linux, combining MDM and MAM: configuration and compliance policies, app deployment, Entra Conditional Access, Autopilot and remote wipe. The Intune Suite adds Remote Help, EPM, Cloud PKI and more. Microsoft 365 E3/E5, Business Premium, F1/F3 and EMS licences already include it.

Ready to evaluate Microsoft Intune?

Check whether you already own Intune via M365, scope a deployment, or get an honest Intune-vs-Jamf/Scalefusion/Hexnode/42Gears/ManageEngine comparison — in INR/GST.

Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.