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Zscaler Internet Access (ZIA)
Secure the front door. Email is where most attacks arrive — Zscaler Internet Access is Zscaler’s cloud-native secure web gateway / SSE — inline cloud inspection of all internet & SaaS traffic (incl. encrypted), with a full security stack (SWG, firewall, sandbox, DNS, isolation, DLP/CASB), so users get secure, fast access from anywhere — no appliances.
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How it’s rated
Full scoreboard ↓Quick answer
The Zscaler platform family
This page covers Zscaler Internet Access (ZIA) — secure internet/SaaS access. The rest of the Zscaler platform:
Quick facts
30-second orientation- Product
- Zscaler Internet Access (ZIA) — SSE / SWG
- Vendor
- Zscaler (founded 2007 · NASDAQ: ZS)
- The category
- Security Service Edge (SSE) / secure web gateway
- What it does
- Inline cloud inspection of internet & SaaS traffic
- The edge
- Cloud-native proxy — full inspection, no appliances
- The platform
- Zero Trust Exchange — 500B+ transactions/day
- Standing
- Gartner SSE Magic Quadrant Leader (2025, 4th yr)
- Pricing
- Per-user, bundled editions — quote-based (no public list)
- Vs
- Palo Alto Prisma, Netskope, Cloudflare, Cisco, Cato
- In India via
- TechBag — scoping, licensing, GST
Understand SSE / secure web gateway before you buy it
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is Zscaler Internet Access?
Zscaler’s cloud-native secure web gateway / SSE — inline cloud inspection of all internet & SaaS traffic (incl. encrypted), with a full security stack (SWG, firewall, sandbox, DNS, isolation, DLP/CASB), so users get secure, fast access from anywhere, no appliances.
Appliances & backhaul vs cloud-native ZIA — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | Unprotected / signature email | Zscaler Internet Access (ZIA) (Zscaler) |
|---|---|---|
| Architecture | Appliances + backhaul | Cloud-native inline proxy |
| Encrypted traffic | Partial / blind | Full SSL/TLS inspection at scale |
| Performance | Backhaul latency | Direct-to-cloud (fast) |
| Coverage | Behind an appliance | Security follows the user, everywhere |
| Stack | Separate boxes | SWG+firewall+sandbox+DLP as a service |
| Ops | Buy, scale, patch boxes | Consume; Zscaler runs the platform |
| Policy | Per-location | One policy, everywhere |
| Scale | Appliance limits | 500B+ transactions/day platform |
Zscaler Internet Access is the cloud-native secure web gateway / SSE — inline cloud inspection of all internet & SaaS traffic (incl. encrypted), full security stack, security following the user everywhere, no appliances. A Gartner SSE Leader on the Zero Trust Exchange. Palo Alto ecosystem? Prisma. Deepest data security? Netskope. Price/simplicity? Cloudflare. TechBag scopes, migrates and handles GST (Zscaler bills USD).
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Inline in the Cloud
ZIA sits INLINE between your users and the internet/SaaS, in the cloud, on the Zero Trust Exchange — so all their traffic passes through Zscaler's security stack, close to the user, without backhauling to a data centre. Security in the path, everywhere. No detours, no appliances.
Full SSL/TLS Inspection
Inspect ALL traffic including encrypted SSL/TLS at scale — where most threats now hide — something appliances struggle to do without crippling performance. The cloud platform inspects everything, fast. No blind spots in encrypted traffic.
The Security Stack
A full cloud security stack — secure web gateway (URL filtering, web security), cloud firewall, cloud sandbox, DNS security, browser isolation, and inline DLP/CASB — applied to every user's traffic. A complete stack, delivered as a service. Everything, in the cloud.
The Zero Trust Exchange
Runs on the Zero Trust Exchange — 500B+ transactions a day across 150+ data centres, blocking 150M+ threats a day — the world's largest inline cloud security platform, with a massive data advantage feeding AI. Scale that appliances can't match. Global, always-on, close to users.
Security Follows the User
Because it's cloud-delivered, the same full security follows every user everywhere — office, home, on the road — with a fast, direct-to-cloud experience, no VPN backhaul. Consistent protection wherever people work. Work from anywhere, secured.
One agent on every machine, one console over all of them — modules attach without a second operational world.
Twelve capabilities. Inspect, protect, control.
ZIA inspects all your users’ internet & SaaS traffic in the cloud — including encrypted — so security follows them everywhere with no appliances — a core pillar of portfolio, and paired with the human firewall.
Secure Web Gateway (SWG)
The core — URL filtering, web security and access control on all internet traffic, in the cloud, for every user everywhere. The modern, cloud-native replacement for appliance web proxies. Safe web access, anywhere.
Full SSL/TLS Inspection at Scale
Inspect ALL encrypted traffic at scale — where most threats and data leaks now hide — which the cloud platform does without the performance hit that cripples appliances. See what's really in the traffic. No encrypted blind spots.
Cloud Sandbox
Detonate unknown and suspicious files in an inline cloud sandbox — catching zero-day and advanced malware before it reaches the user, inline (not after the fact). Stop the unknown, in the path. Detonate, don't deliver.
Cloud Firewall & IPS
A cloud firewall (and IPS) for all ports and protocols — so you retire branch firewall appliances and get consistent, cloud-delivered firewalling for every user and location. The firewall, as a service. No box to scale or patch.
DNS Security
Secure and control DNS — blocking malicious domains and enforcing policy at the DNS layer — an early, efficient line of defence, cloud-delivered. Stop threats at the name-resolution layer. First line, in the cloud.
Browser Isolation
Render risky web content in an isolated cloud browser — so users interact with a safe pixel stream, and threats never touch the endpoint. Isolate the risk, keep the access. Browse the risky web, safely.
Inline Data Loss Prevention
Inline DLP inspects traffic to prevent sensitive data leaving — to the web, SaaS or the cloud — in real time (deeper data protection is Zscaler's dedicated Data Protection product). Stop data loss in the path. Keep sensitive data in.
Inline CASB (SaaS control)
Inline CASB visibility and control over SaaS use — sanctioned and shadow IT — so you see and govern how people use cloud apps. Control the SaaS you can't see. Govern cloud app use.
One Policy, Everywhere
Define policy once and it applies to every user everywhere — office, home, mobile — consistently, because security is in the cloud, not on per-location appliances. Consistent policy, no matter where people work. Set once, enforce everywhere.
No Appliances to Buy or Scale
Delivered as a cloud service — no proxy, firewall or sandbox appliances to buy, deploy, scale or patch. You consume security; Zscaler runs the platform. Retire the boxes. Security as a service.
Fast, Direct-to-Cloud
Because users connect directly to the internet/SaaS via the nearest Zscaler data centre (no backhaul), the experience is fast — security and performance together, not a trade-off. Secure AND fast. No backhaul tax.
AI & the Data Advantage
Processing 500B+ transactions a day gives Zscaler a huge security data lake — fuelling AI-powered threat detection, and (via Avalor/Data Fabric) risk analytics. Scale that feeds smarter security. The data advantage, applied.
Watch Zscaler Internet Access in action
The overview, getting started, and protecting M365 email.
Zero Trust for Users: Modern Security for a Modern Workforce
Secure internet & SaaS access from anywhere.
Understanding Zscaler's Zero Trust Exchange Platform
The platform ZIA runs on.
Zscaler Zero Trust Exchange Explained (5-min)
The zero-trust architecture, explained.
Want a live, India-context walkthrough on your own fleet?
Book a guided demo →The endpoint catches what arrives. Email stops it arriving.
Here’s what genuinely sets ZIA apart (and when a rival fits).
Cloud-native proxy — full inspection, no appliances, security follows the user
The defining reason ZIA is chosen is its cloud-native, inline PROXY architecture — every user's traffic is fully inspected in the cloud, close to them — so you get complete security that follows the user everywhere, with no appliances to buy, scale or patch. The problem it solves: traditionally, to secure internet access you backhauled remote and branch users' traffic through the corporate network to central appliances (web proxies, firewalls, sandboxes) — which is slow (the backhaul detour), expensive (appliances to buy and scale), operationally heavy (patching, capacity), and increasingly BLIND (appliances struggle to inspect encrypted SSL/TLS at scale, where most threats now hide). And with people working everywhere, backhauling everyone's traffic to a data centre makes no sense. The appliance-and-backhaul model is broken for the cloud, mobile world. What ZIA provides: ZIA replaces it with a cloud-native, inline proxy: In the cloud, inline — traffic passes through Zscaler's security stack in the cloud, close to the user (150+ data centres), not backhauled. Full inspection — ALL traffic, including encrypted SSL/TLS, is fully inspected at scale (no encrypted blind spots) — the proxy architecture makes this possible without the performance hit that cripples appliances. Complete stack as a service — SWG, firewall, sandbox, DNS security, browser isolation, DLP/CASB — all delivered from the cloud, no appliances. Security follows the user — the same full protection applies everywhere (office, home, mobile), consistently. Fast — direct-to-cloud, so security and performance together. So you get complete, consistent security for every user everywhere, fully inspecting even encrypted traffic, with no appliances — a fundamentally better model than backhaul-and-boxes. Why it matters: the cloud-native proxy is Zscaler's core advantage — it means full visibility (even encrypted), consistent security everywhere the user goes, a fast experience (no backhaul), and no appliance burden (buy, scale, patch). For the cloud and hybrid-work era, this architecture is genuinely transformative versus legacy appliances. The value: ZIA is a cloud-native inline proxy — fully inspecting all traffic (including encrypted) close to the user, security following them everywhere, with no appliances. For modern, secure internet access, this matters. TechBag helps organisations move from appliances to ZIA. TechBag helps you secure internet access from anywhere, no boxes.
See the encrypted traffic — full SSL/TLS inspection at scale
A critical strength of ZIA is full SSL/TLS inspection at scale — inspecting ALL encrypted traffic, where most threats and data leaks now hide — which legacy appliances can't do without crippling performance. The problem it solves: the vast majority of web traffic is now encrypted (SSL/TLS), and attackers know it — so most malware, phishing and data exfiltration now hide inside encrypted traffic. If your security can't inspect encrypted traffic (or can only do so for a small fraction before performance collapses), you're blind to most threats. Appliances struggle here: decrypting and inspecting encrypted traffic at scale is enormously compute-intensive, so appliance-based security often inspects only a fraction (or none) of encrypted traffic, leaving huge blind spots. What ZIA provides: ZIA's cloud-native architecture is built to inspect encrypted traffic at scale: Full SSL/TLS inspection — ZIA decrypts and inspects ALL encrypted traffic (with appropriate policy/exclusions), applying the full security stack, not just a sample. At scale, in the cloud — the elastic cloud platform provides the compute to do this for every user without the performance cliff appliances hit. No blind spots — so threats hiding in encrypted traffic (most of them) are caught, and data leaving in encrypted channels is seen by DLP. Consistent — applied to every user everywhere, not just those behind a specific appliance. So you actually SEE what's in your traffic — including the encrypted majority — closing the biggest blind spot in legacy security. Why it matters: full SSL/TLS inspection at scale is essential in a mostly-encrypted world — without it, you miss most threats and data loss. Zscaler's ability to do this for all traffic, at scale, without killing performance, is a core advantage of the cloud-native proxy over appliances. For real security, this visibility is foundational. The value: ZIA inspects ALL encrypted (SSL/TLS) traffic at scale — closing the biggest blind spot in legacy security, where most threats and data leaks hide — without the performance hit that cripples appliances. For real visibility, this matters. TechBag helps organisations get full encrypted-traffic inspection with ZIA. TechBag helps you see what's really in your traffic.
Fast and secure together — no more backhaul trade-off
A key strength of ZIA is that it delivers security AND performance together — users connect directly to the internet/SaaS via the nearest Zscaler data centre (no backhaul), so you don't trade speed for security. The problem it solves: the old model forced a painful trade-off. To secure remote/branch users, you backhauled their traffic to central appliances — which added latency (the detour), degrading the experience of SaaS apps and the web, especially for users far from the data centre. So organisations often either accepted a slow experience for security, or bypassed security (split-tunnelling risky traffic) for speed. Security vs performance was a genuine, painful trade-off. What ZIA provides: ZIA removes the trade-off with direct-to-cloud architecture: Direct connections — users connect to the internet/SaaS via the NEAREST of 150+ Zscaler data centres, not backhauled to a distant corporate data centre — so the path is short and fast. Security in that fast path — the full security stack is applied right there, close to the user, so you get complete security WITHOUT the backhaul detour. Optimised for SaaS — fast, direct, secure access to Microsoft 365, Google Workspace and other SaaS (Zscaler has peering and optimisations). Consistent everywhere — the same fast, secure experience wherever the user is. So users get a fast experience AND full security — no trade-off, no backhaul tax, no incentive to bypass security. Why it matters: eliminating the security-vs-performance trade-off matters hugely — it means users get a good experience (so they don't bypass security), SaaS apps are fast, and you get full security everywhere. This is a big practical advantage of the cloud-native, direct-to-cloud model over backhaul-and-appliances, and a major reason organisations adopt Zscaler. The value: ZIA delivers security AND performance together — direct-to-cloud via the nearest data centre (no backhaul), full security in that fast path — so you don't trade speed for security. For user experience and security both, this matters. TechBag helps organisations get fast, secure access with ZIA. TechBag helps you stop trading speed for security.
The zero-trust SSE leader — the Zero Trust Exchange at scale
ZIA is a core pillar of Zscaler's Zero Trust Exchange — the recognised zero-trust / SSE LEADER, at massive scale — which matters because securing internet access is strategic, and a proven, at-scale platform adds value. The leader: Zscaler is the pure-play zero-trust / SSE leader — named a Gartner Magic Quadrant SSE Leader in 2025 (its 4th consecutive year), positioned HIGHEST on Ability to Execute. For securing your users' internet and SaaS access — foundational to security and productivity — having it from the recognised SSE leader provides confidence and capability. (Note the nuance: Zscaler is a Leader in the SSE Magic Quadrant; in the separate, newer SASE Platforms Magic Quadrant it's placed as a Visionary — SSE is its core strength.) Massive scale (the Zero Trust Exchange): ZIA runs on the Zero Trust Exchange — the world's largest inline cloud security platform: 500B+ transactions a day, across 150+ data centres, blocking 150M+ threats a day, protecting 47M+ users. This scale means: proximity (a data centre near every user, for performance), capacity (full inspection at scale, including encrypted), resilience, and a huge security data advantage (feeding AI-powered detection). The pure-play focus: Zscaler (NASDAQ: ZS, founded 2007 by Jay Chaudhry, $3.0B+ ARR, 8,600+ customers) is a focused, pure-play zero-trust company — this is its core business, not a side line. So ZIA comes from the focused leader, on a platform of unmatched inline scale. Why it matters: the SSE leadership and Zero Trust Exchange scale mean proven capability, performance (proximity), full-inspection capacity, resilience, and an AI/data advantage — the benefits of the largest, most-focused platform. For securing internet access strategically, running on the leader's at-scale platform is a sound choice. The value: ZIA is a core pillar of Zscaler's Zero Trust Exchange — the SSE leader (2025 Gartner Leader, highest Ability to Execute), the world's largest inline cloud security platform (500B+ transactions/day). For strategic, at-scale internet security, this matters. TechBag helps organisations adopt the leading SSE. TechBag helps you secure access on the leader's platform.
From Zscaler — pure-play zero-trust leader, with major India presence
ZIA comes from Zscaler — the pure-play zero-trust / SSE leader (NASDAQ: ZS) — with strong AI momentum and a MAJOR India presence, which matters because securing access is strategic and long-lived. The leader: Zscaler (NASDAQ: ZS, founded 2007 by Jay Chaudhry, still Chairman & CEO; $3.0B+ ARR growing ~22%, 8,600+ customers, 47M+ users) is the recognised pure-play zero-trust leader — focused entirely on the Zero Trust Exchange. For your security architecture, having it from the focused leader, continually innovating, provides confidence. Part of a platform: ZIA pairs with ZPA (private access / ZTNA), ZDX (digital experience) and Data Protection — a complete Zero Trust for Users platform (often bundled), and Zscaler extends to workloads, branches and SecOps. Strong AI momentum: Zscaler's 500B+/day data advantage fuels AI-powered threat detection; the Avalor acquisition (~$350M, 2024) brought a Data Fabric powering Risk360 and risk analytics; and the Red Canary acquisition (~$675M, closed Aug 2025) adds MDR/threat intel toward an agentic AI-driven SOC. MAJOR India presence: Zscaler has a large India footprint — with Bengaluru a key global R&D / core-platform development centre, plus Hyderabad, Mohali, Pune and Mumbai — a significant engineering base, local data centres, and marquee Indian customers (e.g. Wipro, which replaced VPN with Zscaler across hundreds of private apps). So ZIA is deeply relevant to Indian enterprises. Via TechBag (Bengaluru-based), Indian organisations get ZIA with local scoping, licensing and GST invoicing. The value: ZIA — from Zscaler, the pure-play zero-trust leader, with strong AI momentum and a major India presence — is a strategic, well-supported choice for securing internet access. TechBag supplies it with local scoping and support. TechBag provides the leading SSE, scoped and supported in India.
The honest scope
Zscaler Internet Access (ZIA) is Zscaler's cloud-native secure web gateway and Security Service Edge — inline cloud inspection of all internet/SaaS traffic (including encrypted), applying a full security stack (SWG, firewall, sandbox, DNS, isolation, DLP/CASB), so users get secure, fast access from anywhere with no appliances. A core pillar of the Zero Trust Exchange, from the SSE leader (NASDAQ: ZS). The honest framing — strengths, and competition: ZIA's strengths are the cloud-native inline proxy (full inspection, security follows the user, no appliances), full SSL/TLS inspection at scale (closing the encrypted blind spot), security-and-performance together (no backhaul), and the leading, massive-scale Zero Trust Exchange. The competitive landscape is strong: Palo Alto Prisma Access is the main rival, strongest when you're committed to the Palo Alto ecosystem and want unified hybrid (SD-WAN + firewall) policy. Netskope is strong on data security / DLP for unstructured cloud data. Cloudflare wins on price-to-performance and developer simplicity (and agentless/unmanaged-device access). Cisco and Fortinet appeal to their networking install bases; Cato Networks suits mid-market wanting network+security converged. So the honest positioning: for the leading pure-play, cloud-native inline SSE — full inspection at scale, security-follows-the-user, no appliances, at massive scale — ZIA leads; for Palo Alto-ecosystem/unified-hybrid, Prisma Access; for deepest data security, Netskope; for price/simplicity, Cloudflare; for converged mid-market SASE, Cato. ZIA is most compelling for organisations moving off appliances/backhaul to secure internet & SaaS access for a distributed workforce. TechBag scopes ZIA honestly — sizing the right edition, planning the appliance-to-cloud migration, comparing vs Prisma/Netskope/Cloudflare, and licensing and supporting it with GST invoicing.
The numbers behind the platform
What your Zscaler ZIA journey looks like
SSE scoping (& the migration)
Your users (remote/branch/office), the appliances and backhaul you're retiring, your SaaS/internet security needs, and which edition. TechBag scopes it, plans the appliance-to-cloud migration, and compares vs Prisma/Netskope honestly.
Deploy & route to cloud
Roll out the Zscaler Client Connector (or GRE/IPsec for locations), route internet traffic to the nearest Zscaler data centre, and enable SSL inspection and the security stack. Get users secured, direct-to-cloud, fast.
Policy & retire appliances
Set one consistent policy (URL filtering, firewall, DLP/CASB, isolation), tune SSL inspection, and decommission the web proxy/firewall appliances and backhaul. From boxes to cloud-delivered security.
Extend & optimise
Pair with ZPA (VPN replacement), ZDX (experience) and Data Protection, use the AI/data advantage, and optimise the edition/bundle. TechBag supports you (GST; Zscaler bills USD).
Trusted across regulated industries in 100+ countries
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“ZIA let us retire our web proxy and branch firewall appliances — security is now cloud-delivered, follows every user everywhere, and inspects ALL traffic including encrypted. No more boxes to scale and patch. Transformative.”
“Full SSL/TLS inspection at scale closed our biggest blind spot — we now see what's actually in the encrypted traffic, where the threats hide. Our appliances could only inspect a fraction; Zscaler does it all.”
“The best part is fast AND secure — users connect direct-to-cloud via the nearest data centre, so Microsoft 365 is fast and fully secured. No more backhaul slowing everyone down.”
“One policy applies to every user everywhere — office, home, on the road — consistently, because security is in the cloud. Managing per-location appliances is a thing of the past.”
“Honest: it's a per-user subscription and enterprise-priced, and bundling ZIA with ZPA got us the best value. TechBag scoped the right edition and planned the appliance-to-cloud migration. Worth it for the model shift.”
“We compared Palo Alto Prisma and Netskope — Netskope's strong on data, Prisma if you're all-Palo-Alto — but for pure-play cloud-native SSE at scale, Zscaler won. TechBag gave an honest comparison.”
“The cloud sandbox and browser isolation stop threats inline, before they reach users — and DNS security adds an efficient early layer. A complete stack, all as a service.”
“Zscaler has a big India presence and local data centres, and TechBag handled scoping, licensing and GST. Local support made moving off appliances smooth for us as an Indian enterprise.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the SSE / SASE / cloud-security market — tap any vendor to see why it sits where it does.
TechBag Email-Security Grid
Execution strength vs product vision — the classic market map, minus the paywall.
Pure-play cloud-native SSE leader. This page's product.
Detection × Portfolio Integration
The grid nobody publishes — how strong the email detection is vs how integrated with the wider security portfolio.
Cloud-native + at scale.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
ZIA vs the SSE / SASE field
Palo Alto Prisma, Netskope, Cloudflare, Cisco and Cato — honest lanes; the edge is pure-play cloud-native SSE + full SSL inspection at scale + no appliances. Palo Alto ecosystem? Prisma. Deepest data security? Netskope. Price/simplicity? Cloudflare. We say so.
| Dimension | Zscaler ZIA | Palo Alto Prisma | Netskope | Cloudflare | Cisco | Cato Networks |
|---|---|---|---|---|---|---|
| Position | Pure-play cloud-native SSE leader | SSE/SASE, Palo Alto ecosystem | SSE, data-security-strong | Price/simplicity, developer-friendly | Networking install base | Converged SASE (mid-market) |
| Cloud-native inline architecture | Pure cloud-native (proxy) | Strong | Strong | Edge network | Mixed | Cloud SASE |
| SSL/TLS inspection at scale | Full, at massive scale | Strong | Strong | Strong | Good | Good |
| Inline scale (the platform) | 500B+/day (largest inline) | Large | Large | Huge edge network | Large | Growing |
| Data security / DLP depth | Strong (+ Data Protection) | Strong | Deepest (data-security) | Growing | Good | Good |
| Gartner SSE MQ standing | Leader (highest Ability to Execute) | Leader | Leader | Challenger | Varies | Niche/Visionary |
| Best fit | Pure-play cloud-native SSE, at scale, no appliances | Palo Alto ecosystem / unified hybrid | Deepest cloud data security / DLP | Price, simplicity, unmanaged devices | Cisco networking shops | Converged SASE, mid-market |
Which email-security approach fits you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose Zscaler ZIA if…
- ✓You want cloud-native, inline secure internet & SaaS access — full inspection (incl. encrypted), security following the user, no appliances
- ✓You're retiring web proxy/firewall appliances and backhaul for a distributed, hybrid workforce
- ✓You value full SSL/TLS inspection at scale (closing the encrypted blind spot) and fast, direct-to-cloud performance
- ✓You want the pure-play SSE leader at massive scale (the Zero Trust Exchange) — pairing with ZPA, ZDX and Data Protection
Palo Alto Prisma Access if…
- ✓You're committed to the Palo Alto ecosystem and want unified hybrid (SD-WAN + firewall) policy
Netskope if…
- ✓You want the deepest cloud data security / DLP for unstructured data
Cloudflare if…
- ✓You prioritise price-to-performance, developer simplicity, or agentless/unmanaged-device access
Cato Networks if…
- ✓You're mid-market wanting network + security converged in one stack
What do email threats cost you?
Drag the sliders (count users; IT-hour cost as loaded rate). Estimates contrast appliances + backhaul (capex, patching, latency, encrypted blind spots) vs ZIA (cloud-delivered, full inspection, direct-to-cloud, no boxes) — the wins are retired appliance cost, better performance, and full encrypted-traffic visibility. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models actual device counts and modules.
Three ways to consume it
Zscaler is priced per USER, in bundled editions (Essentials / Business / Transformation / Unlimited) that progressively unlock features — and it's QUOTE-BASED (no public price list; circulating per-user figures are third-party estimates). ZIA is often bundled with ZPA/ZDX/Data Protection ('Zscaler for Users') for best value. It replaces appliance capex + backhaul cost. Zscaler bills in USD. TechBag scopes the right edition/bundle, right-sizes users, plans the migration, and quotes it with GST.
ZIA (per user, bundled editions)
Best for secure internet/SaaS access
- Per-user, tiered bundles (Essentials → Business → Transformation) — QUOTE-BASED
- No public price list — TechBag provides a proper quote
- Replaces web proxy/firewall/sandbox appliances + backhaul
+ Platform add-ons
Best for a broader rollout
- Scoped to your estate
- Add-on modules as needed
- Phased, right-sized deployment
+ Zscaler for Users (bundle)
Best value with TechBag
- Bundle ZIA + ZPA (VPN replacement) + ZDX + Data Protection — best per-user value
- TechBag right-sizes the edition, user count and bundle
- Zscaler bills USD; TechBag plans migration + handles GST
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your device counts and current tools — we’ll model it against what you spend today.
The 8 questions to ask every vendor
Take this into your next vendor call — including ours.
Are you backhauling traffic through web proxy/firewall appliances? ZIA replaces them with cloud-delivered security that follows the user.
Can you inspect ALL encrypted (SSL/TLS) traffic? ZIA does it at scale — closing the blind spot where most threats hide.
Is backhaul slowing SaaS/internet for remote users? ZIA is direct-to-cloud via the nearest data centre — fast AND secure.
Do remote/branch users get the same security as the office? ZIA applies one policy to every user everywhere.
Want SWG, firewall, sandbox, DNS security, isolation and DLP/CASB as a service? ZIA delivers the full stack from the cloud.
Want the pure-play SSE leader at scale? Zscaler is a 2025 Gartner SSE Leader (highest Ability to Execute), on the Zero Trust Exchange.
Pairing with ZPA (VPN replacement), ZDX and Data Protection? Bundling 'Zscaler for Users' beats standalone. TechBag scopes the edition.
Palo Alto ecosystem (Prisma)? Deepest data security (Netskope)? Price/simplicity (Cloudflare)? TechBag compares honestly.
Questions buyers ask
Ready to secure internet access from anywhere — no appliances?
Scope Zscaler Internet Access (cloud-native inline security, full SSL inspection, security-follows-the-user, no appliances) — and let a TechBag advisor size the right edition/bundle, plan the appliance-to-cloud migration, and quote it. Or compare vs Prisma/Netskope/Cloudflare for ecosystem, data security or price.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.