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Category: MSP Platformby AcronisTechBag Intel Page

Acronis Cyber Protect Cloud

Backup and security in one agent, one console — plus the RMM and PSA to run the business — the platform 21,000 providers chose to protect 750,000 businesses.

Backup + security fusedMulti-tenant, pay-as-you-growRMM + PSA built in

How it’s rated

Full scoreboard ↓
MSP fit
the channel's favourite*
The default
G2
verified reviews*
4.5 / 5
Scale
businesses protected
750K+
The fusion
backup + security
One agent

Quick answer

Acronis Cyber Protect Cloud is the MSP channel's favourite platform: backup PLUS AI-based anti-malware, EDR, DLP, email security, security-awareness training AND the RMM and PSA to run the business — all in one agent, one multi-tenant console, priced pay-as-you-grow. 21,000+ service providers protect 750,000+ businesses on it. The fusion is the point: a detected threat triggers recovery automatically, restores are scanned clean before they land, and one platform replaces the five-vendor stack MSPs used to duct-tape. Advanced packs (Security, Management, DR, Email, File Sync) layer on per-client so providers sell exactly what each customer needs.

Part 01 · Orient

The Acronis platform family

This page covers Cyber Protect Cloud — the flagship. The rest of the platform:

Quick facts

30-second orientation
Product
Cyber Protect Cloud — the MSP-native flagship
Vendor
Acronis (est. 2003 · Singapore/Switzerland · EQT-backed)
The fusion
Backup + AI anti-malware + EDR + DLP + email, one agent
MSP tooling
RMM, PSA and workflow automation built in
Multi-tenant
Per-client tenancy, branding, policy and billing
Advanced packs
Security · Management · DR · Email · File Sync — pay-as-you-grow
Scale
21,000+ providers · 750,000+ businesses · 150 countries
The loop
Detection triggers recovery; restores scanned clean
Licensing
Per workload / GB consumption + advanced-pack add-ons
In India via
TechBag — quotes, PoCs, GST invoicing, Tier-1 support
Part 02 · Learn

Understand MSP cyber protection before you buy it

Most product pages skip this. We start here — so you buy a capability, not a buzzword.

What is MSP cyber protection?

One platform for a service provider to deliver backup, security AND the tools to run the business — multi-tenant, per-client billed, with backup and security fused in a single agent.

Acronis defined the fusion; Cyber Protect Cloud is the reference platform 21,000 providers run.

The five-vendor stack vs one fused platform — the honest table

What consolidation actually replaces, dimension by dimension.

DimensionBackup + AV + EDR + email + PSAOne platform (Acronis)
The stackBackup + AV + EDR + email + PSA vendorsOne platform, one agent, one console
Detection → recoveryTwo products, a manual hand-offDetection triggers scanned-clean restore
Onboarding a clientFive tools to provisionOne tenant, one policy set
BillingReconcile five vendor invoicesPer-tenant consumption, one bill
The upsellA new vendor per capabilityAn advanced pack per client
SOC servicesCan't staff oneResell MDR by Acronis TRU
Storage costRented, all margin goneOwn it via Cyber Infrastructure
The businessBackup tool + separate PSARMM + PSA in the platform

Migration is per-capability — the old stack retires one contract at a time as the platform takes over.

Under the hood

The five pieces of the platform

Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.

01
The foundation

The One Agent

Backup + security fused

A single agent doing backup AND anti-malware/EDR/DLP — one thing to deploy, one thing to update, one place the two disciplines meet.

02
The command centre

Multi-Tenant Console

The MSP pane

Every client as an isolated tenant with its own branding, policies and billing — the operational model providers actually need.

03
The upsell engine

Advanced Packs

Pay-as-you-grow modules

Security, Management, DR, Email and File Sync layer on per-client — providers sell what each needs without platform migrations.

04
The engine room

RMM + PSA

The business tooling

Remote monitoring, professional-services automation and workflow — the tools to RUN the MSP, not just its backups.

05
The brains

Acronis TRU

The threat unit

The Threat Research Unit behind the AI detection and the MDR service — SOC-grade intelligence in the platform.

One agent on every machine, one console over all of them — modules attach without a second operational world.

Part 03 · Evaluate

Twelve capabilities. Protect, secure, operate.

Acronis collapses the MSP tool stack — and closes the backup-security gap where ransomware used to win.

Protect
Backup

Full-Spectrum Backup

Files, images, applications, VMs, M365 and more — the True Image lineage as the platform's protection floor.

Secure
AI AV

AI-Based Anti-Malware

Behavioural, AI-driven malware and ransomware defence in the same agent — the signature era, ended.

Protect
Fusion loop

Detection Triggers Recovery

A detected threat can auto-trigger restore of the affected data — backup and security acting as one motion.

Protect
Scanned restore

Scanned-Clean Recovery

Restores are malware-scanned before landing — the re-import failure, prevented by the fusion.

Secure
EDR

EDR (Advanced Security)

Endpoint detection and response with the recovery already attached — see the Security page for the full suite.

Secure
DLP

Data Loss Prevention

Sensitive-data controls stopping exfiltration — the leak channel governed in the same platform.

Secure
Email

Email Security & Archiving

M365/Workspace email threat protection and archiving — the top attack vector, covered.

Secure
SAT

Security Awareness Training

The human-firewall layer — phishing simulation and training as a sellable client service.

Operate
Multi-tenant

Multi-Tenant Management

Per-client tenancy, branding, policy and billing — the operational model for hundreds of clients.

Operate
RMM

Integrated RMM

Remote monitoring and management woven in — the endpoint-ops engine inside the protection platform.

Operate
PSA

PSA & Automation

Ticketing, billing and workflow automation — the tools to run the MSP business, not just the backups.

Operate
Packs

Pay-As-You-Grow Packs

Security, Management, DR, Email and File Sync layer on per client — margin follows the actual need.

See it, don’t just read it

Watch the flagship in action

The webinar overview, the onboarding flow and the RMM tooling.

Acronis (official)·Webinar

Meet Acronis Cyber Protect Cloud (Webinar)

The flagship end to end — fusion, tenancy and packs.

Acronis (official)·Demo

Onboarding a Device — Demo Series

How a client device gets protected — the multi-tenant flow.

Acronis (official)·Demo

Acronis RMM Demo

The RMM tooling that runs the MSP business inside the platform.

Want a live, India-context walkthrough on your own fleet?

Book a guided demo →
Why Acronis

Everyone bundles backup and security now. One built them as one agent.

Here’s what genuinely sets Acronis apart from the alternatives.

01

The fusion is real, not a bundle

A detected threat triggers recovery automatically; restores are scanned clean before landing; one agent means the backup and security disciplines share state. Rivals bolt security onto backup — Acronis built them as one, and the recovery loop proves it.

02

Built for how MSPs actually work

Multi-tenancy, per-client branding and billing, RMM and PSA — the platform assumes you manage hundreds of clients and gives you the operational machinery to do it, not just the backup engine.

03

Pay-as-you-grow, not shelf-ware

Advanced packs layer on per-client — sell Security to the client who needs it, DR to the one who doesn't yet, nothing to the SMB who wants just backup. The margin follows the actual need.

04

One platform replaces five vendors

Backup vendor + AV + EDR + email security + RMM/PSA was the old stack. One platform collapses it — the consolidation math (licences, integrations, support contracts, training) is the buying case.

05

MDR you can resell

Acronis TRU's managed detection lets you offer 24/7 SOC services to clients you could never staff a security team for — a new revenue line and protection the SMB couldn't otherwise afford.

06

Twenty years of backup pedigree

The True Image heritage means the backup half isn't an afterthought — two decades of imaging, bare-metal and recovery expertise underneath the modern security fusion.

The fusion is real
Detection triggers recovery
MSP-native
Multi-tenant + RMM + PSA
One replaces five
The consolidation math
Proof, not promises

The numbers behind the platform

0K+
service providers run the flagship
Company materials
0K+
businesses protected through them
Company materials
0 agent
backup + security fused — one deploy, one update
The architecture
0 vendors
the old MSP stack this platform collapses
Consolidation math
0 packs
Security/Management/DR/Email/File — pay-as-you-grow
Advanced modules
0.5/5
peer rating for MSP fit
G2*

What your Acronis journey looks like

Day 0Free

MSP-fit & pack scoping

Client base, current tool stack, and the advanced-pack mix against real client needs — TechBag scopes it free.

Week 1PoC

Pilot tenants live

A handful of clients onboarded as tenants; backup + security running; the fusion loop tested.

Week 2–4Migrate

The consolidation

The old five-vendor stack retires per capability; RMM/PSA adopted; MDR piloted with a willing client.

Month 2+Scale

One-platform steady state

Base rolled, packs sold per client, storage economics owned via Cyber Infrastructure. TechBag manages consumption.

Trusted across regulated industries in 100+ countries

Formula 1 teamsSports franchisesMSPs & MSSPsIT service providersMid-market enterprisesHealthcare providersLegal & professional firmsRetail chainsEducation institutionsSMBs via partnersFormula 1 teamsSports franchisesMSPs & MSSPsIT service providersMid-market enterprisesHealthcare providersLegal & professional firmsRetail chainsEducation institutionsSMBs via partners
Verified reviews

The review scoreboard

Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.

4.5
900+ reviews*
91% would recommend
Product capabilities4.5
Integration & deployment4.6
Service & support4.3
Evaluation & contracting4.5
5
66%
4
27%
3
5%
2
1%
1
1%

Quick poll — what’s driving your evaluation?

Talk to an advisor
IT Services
We ran a backup vendor, an AV, an EDR and a PSA. Cyber Protect Cloud collapsed four contracts into one — the renewal-season savings alone justified the switch.
MSP Owner
IT Services
Managed Services
A client got hit; the platform detected it, isolated the endpoint and let us restore a scanned-clean image from one console. Backup and security talking to each other is the whole value.
Service Delivery Head
Managed Services
MSP
Multi-tenancy with per-client billing is why we can manage 400 SMBs without 400 headaches. The operational model is the product.
Operations Director
MSP
IT Provider
Advanced packs let us upsell Security and DR to the clients ready for it and leave the price low for the ones who aren't. Margin follows need.
Account Manager
IT Provider
Security Services
Reselling MDR by Acronis TRU added a SOC service to our menu overnight — we could never have staffed one. New revenue, happier clients.
MSSP Founder
Security Services
Managed Services
Support quality varies — first-line can be slow at peak. The platform is strong; plan your escalation paths.
Technical Lead
Managed Services
Enterprise
It's MSP-shaped through and through — a large direct enterprise wanting the deepest workload matrix should compare the enterprise platforms honestly.
IT Director
Enterprise
MSP
Cyber Infrastructure for our storage cut per-TB costs meaningfully — owning the DR target instead of renting it moved real margin.
Infrastructure Lead
MSP
The market maps

Where everyone sits — the grids

Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the MSP cyber protection market — tap any vendor to see why it sits where it does.

Grid 01 · The market

TechBag MSP-Protection Grid

Execution strength vs product vision — the classic market map, minus the paywall.

ChallengersLeadersSpecialistsVisionaries
AcronisThis page

The backup+security fusion for MSPs — this page's subject.

Grid 02 · The architecture

Fusion Depth × MSP Operational Fit

The grid nobody publishes — how integrated backup+security is vs how well it runs an MSP.

Easy but shallowDeep & runnableLegacy toolsDeep but heavy
AcronisThis page

Fusion depth at genuine MSP-fit — the channel corner it owns.

Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.

Part 04 · Decide

Acronis vs the MSP-protection field

The channel rivals and the enterprise platforms — honest lanes; the enterprise hubs are live for the comparison.

DimensionAcronisDatto (Kaseya)N-able CoveVeeamDruva
Heritage & focusBackup+security fusion for MSPsThe MSP-backup giantMSP cloud backupThe market-share king100% SaaS enterprise
Backup + security in one agentThe pioneerBackup + partner securityBackup + add-onsBackup + scanningBackup + MDDR
MSP tooling (RMM/PSA)Built inThe Kaseya suiteN-able RMM adjacentNot the laneNot the lane
Multi-tenancy & billingMSP-nativeMSP-nativeMSP-nativeCloud ConnectEnterprise-direct
Enterprise-direct depthCyber Protect on-premSMB/mid-marketSMB-shapedDeep + broadEnterprise SaaS
MDR / managed SOCAcronis TRU MDRDatto MDRVia partnersCoveware IRMDDR
EconomicsPay-as-you-grow + owned storageBundle/applianceConsumptionVULCredits
Best fitMSPs wanting one platform for everythingKaseya-ecosystem MSPsMSP-cloud-backup buyersEnterprise backup estatesEnterprise SaaS-first
Strong Partial / add-on Weak / externalCompiled from public vendor materials and review platforms for orientation; verify before relying on it.

Which protection platform fits you?

Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.

Choose Acronis if…

  • You're an MSP wanting ONE platform for backup, security AND business ops
  • The backup-security fusion (detection triggers recovery) matters
  • Pay-as-you-grow packs fit your varied client base
  • Reselling MDR adds a revenue line you can't staff

Choose Datto if…

  • You live in the Kaseya ecosystem and want BCDR appliances

Choose N-able Cove if…

  • N-able is your standardised MSP stack

Choose Veeam if…

  • You're an enterprise wanting deep self-managed backup — hub live

Choose Druva if…

  • You're an enterprise wanting 100% SaaS direct — hub live
Do the math

What does the five-vendor stack cost you?

Drag the sliders (count protected client endpoints; IT-hour cost as loaded MSP-tech rate). Estimates assume ~4 hours per endpoint per year across five-tool integration, cross-vendor incident hand-offs and multi-invoice admin, with ~65% removed by one fused platform — the retired licence contracts are the larger, uncounted win. Illustrative.

300
2510,000
800
₹300₹2,000

Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models actual device counts and modules.

Current annual multi-vendor cost
₹9,60,000
Estimated annual savings
₹6,24,000
₹31,20,000 over 5 years
Turn this into a real quote →
Pricing & plans

Three ways to consume it

Acronis prices pay-as-you-grow with advanced packs. TechBag models the pack mix and the consolidation savings in one GST quote.

Backup base

Best for the protection floor

  • Per workload / GB consumption
  • Backup + AI anti-malware, one agent
  • Multi-tenant + billing included

+ Advanced Security

Best for detection & response

  • EDR, DLP, email security packs
  • Detection triggers recovery
  • Resell MDR by Acronis TRU

+ Management & DR

Best for full-service MSPs

  • RMM depth, patching, DR packs
  • Own storage via Cyber Infrastructure
  • TechBag models the whole mix

Buy it for less — TechBag pricing beats list

Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.

Get a discounted quote →

Get an India-ready quote

Tell us your device counts and current tools — we’ll model it against what you spend today.

Get Quote
Evaluation kit

The 8 questions to ask every MSP-protection vendor

Take this into your next vendor call — including ours.

1
Fusion drill

Simulate a threat and watch detection trigger recovery, restore scanned clean — the integration IS the product.

2
Tenant onboarding

Onboard a test client end to end — tenancy, branding, policy, billing. Time it against your current five-tool flow.

3
Pack mapping

Map advanced packs to actual client tiers — don't quote the full menu; quote the right subset.

4
Consolidation math

List the vendors this replaces (backup, AV, EDR, email, PSA) — that stack's total cost is your business case.

5
MDR resale

Pilot MDR by Acronis TRU with one client — the new revenue line and the SOC-you-can't-staff value.

6
Storage economics

Model Cyber Infrastructure vs rented storage at your scale — owned DR targets are where margin hides.

7
Support paths

Know the escalation route — first-line variance is the honest gripe; plan around it.

8
Enterprise honesty

If you're a direct enterprise (not an MSP), compare the enterprise platforms too — Acronis is MSP-best for a reason.

FAQ

Questions buyers ask

Acronis's MSP-native flagship: backup PLUS AI anti-malware, EDR, DLP, email security and security-awareness training, PLUS the RMM and PSA to run the business — all in one agent and one multi-tenant console, priced pay-as-you-grow with advanced packs (Security, Management, DR, Email, File Sync) layering on per client. 21,000+ providers protect 750,000+ businesses on it.

Ready to evaluate Acronis?

Get a pack-mapped quote, scope a fusion-loop PoC on pilot tenants, or bring your current vendor stack and let a TechBag advisor cost its consolidation.

Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.