Secure the front door. Email is where most attacks arrive — Mitigata Managed SOC / MDR is a 24x7 AI-assisted SOC run for you — 50+ analysts, unified telemetry, fast detection and response with DFIR — and uniquely connected to your compliance and insurance (same team detects, responds AND claims).
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Mitigata Managed SOC / MDR is a 24x7 AI-assisted security operations centre run for you — continuous threat detection, investigation and response across your whole environment — from India's full-stack cyber resilience company, and uniquely connected to your compliance and cyber insurance. Here's the problem it solves: threats are constant and don't keep office hours, and stopping them requires both the technology to detect and a skilled team watching and responding around the clock — but most organisations, especially in India's mid-market, simply cannot build and staff a genuine 24x7 SOC (it needs scarce, expensive security talent, sustained round-the-clock coverage, and constant tuning). So even organisations with security tools can't fully operate them: alerts pile up unwatched overnight, investigations are slow, and threats aren't responded to fast enough. Mitigata runs the SOC for you. Its team of 50+ analysts monitors your environment 24x7x365 through the Gordon AI platform, with AI-assisted alert triage across unified telemetry from endpoint, cloud, identity, email and network; investigates real threats (cutting through the noise); and responds fast to contain incidents — with digital forensics and incident response (DFIR) when something serious happens. Mitigata reports a fast mean-time-to-detect (around 4.2 minutes) and processes over a million security incidents a year across 800+ enterprises. Crucially, because the SOC is part of Mitigata's unified stack, it connects to your compliance (the SOC's evidence feeds your GRC) and — distinctively — to your cyber insurance: the same team that detects and responds to an incident also advocates your insurance claim. The result is enterprise-grade 24x7 detection and response without building your own SOC, run by an India-native team, connected to your compliance and insurance. TechBag scopes, deploys and quotes it in INR/GST.
This page covers Managed SOC / MDR — 24x7 detection & response. The rest of the stack:
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
A 24x7 AI-assisted SOC run for you — detection, investigation & response, connected to your compliance and insurance.
What consolidation actually replaces, dimension by dimension.
| Dimension | Unprotected / signature email | Mitigata Managed SOC / MDR (Mitigata) |
|---|---|---|
| Who operates it | You (if you can staff it) | Mitigata's 50+ analysts |
| Coverage | Business hours (if lucky) | 24x7x365 |
| The 2am weekend threat | Runs until Monday | Caught & contained fast |
| Visibility | Siloed tools, gaps | Unified telemetry |
| Alert noise | Fatigue, threats lost | AI triage surfaces real |
| Detection speed | Slow / long dwell | ~4.2-min MTTD |
| Insurance at incident | Separate adversarial fight | Same team advocates claim |
| Regulatory fit | Generic / foreign | CERT-In, DPDP/SEBI/RBI-aware |
You can't staff a 24x7 SOC — threats don't keep office hours. Mitigata's team watches, detects and responds for you, connected to your compliance AND insurance. India-native, no SOC to build.
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Ingests telemetry from endpoint, cloud, identity, email and network into one unified view (via Gordon AI) — so threats are seen and correlated across your whole environment, not in silos.
AI-powered alert triage separates real threats from the flood of noise — so the analyst team focuses on what matters, and nothing important is lost in the volume.
Mitigata's own team of 50+ security analysts monitors your environment around the clock, every day — the skilled 24x7x365 operation most organisations can't staff themselves.
When a real threat is found, the team responds fast to contain it — with digital forensics and incident response (DFIR) for serious incidents — stopping damage before it spreads.
Because the SOC is part of Mitigata's unified stack, the same team that detects and responds also advocates your cyber-insurance claim — and its evidence feeds your compliance.
One agent on every machine, one console over all of them — modules attach without a second operational world.
Mitigata's SOC monitors and secures your whole environment through Gordon — unified telemetry, AI triage, expert response. What it covers:
One accountable partner — not a dozen point vendors. TechBag scopes exactly what you need in INR/GST.
You can’t staff a 24x7 SOC — so Mitigata’s team watches, detects and responds for you — part of the portfolio, and paired with the human firewall.
Mitigata's 50+ analysts monitor your environment around the clock, every day — so threats are caught whenever they strike, including nights, weekends and holidays when defences are thinnest.
See and correlate threats across endpoint, cloud, identity, email and network in one unified view — so an attack that moves across layers is caught, not missed in silos.
AI separates real threats from the flood of noise and false positives — so analysts focus on genuine incidents, and alert fatigue doesn't bury the threats that matter.
A fast mean-time-to-detect (Mitigata reports ~4.2 minutes) means threats are caught early — and since damage escalates with time, early detection is decisive in limiting impact.
Skilled analysts investigate potential threats — determining what's real, what's at risk, and how serious — faster and more accurately than an overstretched in-house team could.
When a real threat is found, the team responds fast to contain it — stopping the attack before it spreads and does more damage. Speed of response is decisive in limiting impact.
For serious incidents, full digital forensics and incident response — understanding exactly what happened, containing it, and driving recovery, handled by experts already inside the incident.
Get enterprise-grade 24x7 detection and response without building, staffing and sustaining your own security operations centre — Mitigata's team and platform are your SOC.
Distinctively, the same team that detects and responds to your incident advocates your cyber-insurance claim — with the evidence, timeline and forensics already in hand, on your side.
The SOC's monitoring and response evidence feeds your GRC/compliance — so security operations directly support your DPDP, SEBI, ISO and SOC 2 audit readiness, not as separate work.
Operated through the Gordon AI console — so your SOC sits in the same unified picture as your compliance, risk and insurance, not as a disconnected service you can't see into.
An India-based team that understands the Indian threat landscape and regulatory context (CERT-In reporting, DPDP/SEBI/RBI) — with local handling and support, in your time zone.
The overview, getting started, and protecting M365 email.
Security operations, connected to insurance.
Want a live, India-context walkthrough on your own fleet?
Book a guided demo →Here’s what genuinely sets Mitigata’s SOC apart.
The fundamental reason Mitigata Managed SOC / MDR exists is that stopping threats requires a skilled security team watching and responding around the clock — and most organisations, especially in India's mid-market, simply cannot build and staff a genuine 24x7 security operations centre — so Mitigata provides that team and operation as a service. Consider what stopping threats actually requires. It's not enough to have security tools; you need people operating them continuously: watching the alerts, triaging them (separating real threats from noise), investigating potential threats, and — critically — responding fast when something real happens. And threats don't keep office hours — many attacks deliberately strike nights, weekends and holidays when defences are thinnest — so this operation must run 24 hours a day, 7 days a week, 365 days a year. Building and staffing that in-house is genuinely hard: it requires security professionals with the right expertise, who are scarce and expensive (there's a severe cybersecurity skills shortage, acute in India); enough of them to cover every shift around the clock (typically multiple people per shift, across three shifts, plus holiday and absence cover — a substantial team); sustained over time (dealing with turnover and burnout); plus the tools, processes and constant tuning. For most organisations — especially India's vast mid-market — this is simply out of reach: they can't afford it, can't hire the talent, and can't sustain the coverage. So even organisations that have bought security tools often can't fully operate them: alerts pile up unwatched overnight, investigations are slow because the team is overstretched, and threats aren't responded to fast enough — leaving gaps that attackers exploit. Mitigata Managed SOC solves this by providing the team and operation: Mitigata's own 50+ analysts monitor your environment 24x7x365, triage and investigate through the AI-assisted Gordon platform, and respond fast to contain threats — so you get enterprise-grade round-the-clock detection and response without building and staffing your own SOC. For the many organisations that need strong security operations but can't build a 24x7 SOC (which is most, in India especially), this managed model is the answer. TechBag helps organisations get 24x7 detection and response without building a SOC, with Mitigata.
A core strength of Mitigata's SOC is that it works from unified telemetry across your whole environment, with AI-assisted triage — so it catches threats that move across siloed tools, without drowning the team in noise. Consider two common problems with security operations. First, siloed visibility: threats don't stay in one place — a real attack moves across layers (a phished email leads to a compromised endpoint, which is used to access cloud data, using stolen identity credentials). If your security tools are siloed (endpoint tool here, email tool there, cloud tool elsewhere), each sees only its slice, and the attack that moves across them can slip through the gaps between tools, because no one is correlating across the whole. Second, alert noise: security tools generate enormous volumes of alerts, most of them false positives or low-value noise — so teams suffer alert fatigue, real threats get lost in the flood, and analysts burn out chasing noise. Mitigata's SOC addresses both. Unified telemetry: it ingests and correlates telemetry from endpoint, cloud, identity, email and network into one unified view (through the Gordon platform) — so an attack moving across layers is seen as one connected threat, caught where siloed tools would miss it. This cross-layer correlation is exactly what catches sophisticated, multi-stage attacks. AI-assisted triage: AI separates the real threats from the flood of noise, so the analyst team focuses on genuine incidents rather than drowning in false positives — reducing alert fatigue, catching real threats faster, and making the team far more effective. Together, unified telemetry (so nothing slips through silos) and AI triage (so the real threats surface from the noise) make the SOC both more comprehensive and more efficient — catching more, faster, with less wasted effort. This is a meaningful advantage over both siloed point tools (which miss cross-layer threats) and un-triaged monitoring (which drowns in noise). For effective detection of real, cross-layer threats, this combination is exactly right. TechBag helps organisations get unified, AI-triaged detection with Mitigata's SOC. The honest scope follows.
A crucial value of Mitigata's SOC is speed: with a fast mean-time-to-detect (around 4.2 minutes) and 24x7 fast response, it catches and contains threats early — which is decisive, because the damage of an attack escalates enormously the longer it runs. Consider how time works in an attack. When a threat is active — an attacker moving through your environment, ransomware beginning to encrypt, data being exfiltrated — the damage grows with every passing minute and hour. Ransomware caught in minutes encrypts a little; left running for hours, it encrypts everything. An attacker contained quickly takes little; left for hours or days, they take vast amounts and entrench themselves. So the speed of detection and response is frequently the single biggest factor in how bad an incident becomes: a threat caught and contained fast is a minor, contained incident; the same threat left to run is a catastrophic breach. This is where in-house operations without 24x7 coverage fail badly: a threat that strikes at 2am on a weekend and isn't caught until Monday has had days to do damage. Mitigata delivers speed in two ways. Fast detection: a fast mean-time-to-detect (Mitigata reports around 4.2 minutes) means threats are caught early — the AI-assisted, unified-telemetry monitoring surfaces threats quickly rather than letting them dwell undetected (dwell time is a key breach-severity driver). Fast, 24x7 response: because the team monitors around the clock, a threat is caught whenever it strikes (not left until business hours), and the team responds fast to contain it — stopping the attack in the crucial early window. Because damage escalates with time, this early detection and fast containment is enormously valuable — it's often the difference between a contained incident and a catastrophe. And it's exactly what most in-house operations, without genuine 24x7 coverage and fast response, can't reliably deliver. For limiting the damage of the threats that will inevitably come, the speed of Mitigata's SOC is a decisive advantage. TechBag helps organisations get fast 24x7 detection and response with Mitigata. The honest scope follows.
What makes Mitigata's SOC genuinely distinctive — beyond being a capable managed SOC — is that it's part of a unified stack that connects to your cyber insurance, so the same team that detects and responds to an incident also advocates your insurance claim, which no standalone SOC does. Consider how a standalone MDR/SOC normally relates to your insurance: not at all. Your MDR provider detects and responds to the incident; then, separately, you have to deal with your insurer (a completely different party) to make a claim — proving your case, documenting to the insurer's satisfaction, negotiating a payout — often with your security responders and your insurer having never communicated, and the claim being adversarial. So even with a good MDR, the insurance side of an incident is a separate, lonely, adversarial fight. Mitigata connects these because the SOC is part of its unified stack that also includes IRDAI-licensed cyber insurance. This means the same team that detects and responds to your incident — who are already inside it, with the evidence, timeline and forensic detail — also advocates your insurance claim. They document it properly (they were there), quantify the loss accurately, handle the insurer negotiation with full technical understanding, and push to get you paid. So an incident isn't handled as two disconnected halves (security response over here, insurance fight over there) — it's handled by one accountable team on your side, from detection through response through claim. This is genuinely unique and genuinely valuable: it turns the insurance side of an incident from a separate adversarial fight into supported recovery by the very people who handled the incident. And it reflects Mitigata's whole thesis — security, compliance and insurance are connected, and handling them as one accountable stack is better than as disconnected parts. For organisations that want their incident response and their insurance to actually work together (rather than being separate, disconnected battles), this SOC-to-claim connection is a compelling, distinctive advantage. TechBag helps organisations get a SOC that connects to their insurance with Mitigata. The honest scope follows.
Mitigata's Managed SOC offers two further advantages: it's an India-native operation attuned to the Indian threat and regulatory context, and it's part of one accountable cyber-resilience stack rather than a disconnected point service. On India-native: Mitigata's SOC team is India-based and understands the Indian threat landscape and — importantly — the Indian regulatory context, including CERT-In incident-reporting requirements (India mandates certain incident reporting to CERT-In within tight timeframes), and the DPDP, SEBI and RBI obligations that shape what must be detected, reported and evidenced. So the SOC operates with awareness of what Indian regulation requires, handles incidents with local context, and provides support in your time zone — advantages over a distant, foreign SOC that doesn't understand the Indian context. On being part of one accountable stack: unlike a standalone MDR that's disconnected from everything else, Mitigata's SOC is part of its unified resilience stack (via the Gordon AI platform) — so it connects to your compliance (the SOC's evidence feeds your GRC and audit readiness, so security operations directly support compliance rather than being separate work) and to your insurance (as covered, the SOC-to-claim connection). This means your security operations aren't an isolated service you can't see into and that doesn't relate to your other cyber needs — they're part of one connected, accountable picture: one partner accountable for detecting, responding, keeping you compliant, and getting you covered. This connection and accountability is a real advantage over stitching together a standalone MDR with separate compliance and insurance. So Mitigata's SOC offers capable 24x7 AI-assisted detection and response, delivered by an India-native team attuned to the local threat and regulatory context, as part of one accountable cyber-resilience stack — a combination well-suited to Indian organisations wanting effective, locally-fit, connected security operations. TechBag helps organisations get India-native, connected security operations with Mitigata. The honest scope follows.
Mitigata Managed SOC / MDR is a capable 24x7 AI-assisted security operations centre run for you — unified telemetry across endpoint, cloud, identity, email and network; AI-assisted triage; a 50+ analyst team; fast detection (~4.2-min MTTD) and response with DFIR — distinctively connected to your compliance and cyber insurance, from India's full-stack cyber resilience company. The honest framing: MDR/managed-SOC is a large, established, competitive market. There are global MDR leaders (CrowdStrike Falcon Complete, Arctic Wolf, Sophos MDR, and many others) with enormous scale, deep threat intelligence and long track records, and Indian MSSPs and MDR providers too. For the very largest, most demanding, threat-intelligence-heavy detection needs, a global MDR leader may bring more scale and depth than Mitigata, a younger (2023) company. Mitigata's distinctive edge is not necessarily being the deepest pure-play MDR, but delivering capable 24x7 India-native detection and response as part of one accountable stack that uniquely connects to compliance AND cyber insurance (the same team detects, responds, and advocates your claim) — which no standalone MDR does — plus Indian regulatory fit (CERT-In, DPDP/SEBI/RBI) and local handling. It's most compelling for Indian organisations that want effective, locally-fit, 24x7 detection and response connected to their compliance and insurance, from one accountable partner — rather than a standalone MDR disconnected from everything else. For pure-play MDR depth at the very top end, compare the global leaders. TechBag scopes Mitigata's SOC honestly against the MDR field and quotes it in INR/GST.
Your 24x7 gap (can you watch and respond around the clock?), your environment, and your CERT-In/DPDP/SEBI obligations. TechBag scopes it free.
Connect your endpoint, cloud, identity, email and network telemetry to Gordon; Mitigata's team begins 24x7 AI-assisted monitoring.
50+ analysts monitor around the clock with AI triage — real threats surfaced from the noise, investigated fast, with ~4.2-min detection.
The team responds fast (with DFIR for serious incidents) AND advocates your insurance claim — one accountable team, detection to recovery. TechBag models it in INR/GST.
Trusted across regulated industries in 100+ countries
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
“We could never staff a 24x7 SOC — Mitigata's 50+ analysts watch our environment around the clock through Gordon. Enterprise-grade detection and response we could never have built ourselves.”
“Unified telemetry caught an attack that moved from a phished email to an endpoint to our cloud — our old siloed tools would each have seen only a fragment. Correlating across the whole is what caught it.”
“The SOC-to-claim connection is genuinely unique — when we had an incident, the same team that contained it advocated our insurance claim, with the evidence already in hand. Not two disconnected battles.”
“Fast detection contained a ransomware attempt early, before it spread. The ~4-minute MTTD isn't marketing — early detection genuinely limited the damage to almost nothing.”
“As an India-based team, they understood CERT-In reporting and our DPDP/SEBI obligations — the SOC operated with local regulatory awareness a foreign provider wouldn't have.”
“AI triage cut the noise dramatically — our old setup drowned us in false positives. Now analysts focus on real threats, and nothing important gets lost in the flood.”
“That the SOC evidence feeds our compliance too means security operations directly support our ISO and SOC 2 audits — not separate work. The connection saves real effort.”
“One accountable partner for detection, response, compliance evidence AND insurance claims — instead of stitching together a standalone MDR with separate everything. TechBag scoped it.”
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the email security market — tap any vendor to see why it sits where it does.
Execution strength vs product vision — the classic market map, minus the paywall.
India-native 24x7 MDR, connected to compliance + insurance. This page's product.
The grid nobody publishes — how strong the email detection is vs how integrated with the wider security portfolio.
Capable D&R + unique compliance/insurance link.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Global MDR leaders, Indian MSSPs, in-house SOC and no-SOC — honest lanes; the edge is India-native 24x7 D&R in a unified stack that connects to compliance AND insurance.
| Dimension | Mitigata SOC/MDR | Global MDR (CrowdStrike/Arctic Wolf) | Indian MSSP | In-house SOC | Just tools, no SOC |
|---|---|---|---|---|---|
| Position | India-native MDR in a unified stack | Global MDR leaders | Local managed security | Whatever you build | The gap |
| 24x7 expert operation | 50+ analysts, 24x7x365 | 24x7 at scale | 24x7 (varies) | Only if fully staffed | No |
| Unified telemetry + AI triage | Endpoint/cloud/identity/email/network | Deep (their platform) | Varies | If you have the tools | Siloed |
| Detection speed (MTTD) | ~4.2 min reported | Fast (leaders) | Varies | Depends | Slow / none |
| DFIR (serious incidents) | Included | Included/available | Sometimes | If skilled | No |
| Connects to COMPLIANCE | SOC evidence feeds GRC | No (separate) | Some MSSPs | Separate | No |
| Connects to INSURANCE (claim advocacy) | Same team responds AND claims | No | No | No | No |
| Indian regulatory fit (CERT-In/DPDP/SEBI) | India-native, deeply aware | Global, adapts | Local | Your responsibility | N/A |
| No SOC to build | Fully managed | Fully managed | Managed | You build & staff | You operate tools |
| Best fit | Indian orgs wanting connected, locally-fit 24x7 D&R | Largest, threat-intel-heavy global needs | Basic local managed security | Large teams that can build it | Nobody — tools need operating |
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Drag the sliders (count users; IT-hour cost as loaded incident rate). Estimates assume ~1.5 hours per user per year handling email threats that reach the inbox without AI filtering, with ~70% removed by stopping the mass at the gateway — the avoided-breach value (most attacks start here) is the larger, unpriced win. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models actual device counts and modules.
Mitigata's SOC is a managed service scoped by your environment (endpoints, cloud, users, data sources) and service level — far less cost and effort than building your own 24x7 SOC. TechBag scopes it and quotes in INR/GST.
Best for 24x7 D&R
Best for a broader rollout
Best complete
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Tell us your device counts and current tools — we’ll model it against what you spend today.
Take this into your next vendor call — including ours.
Can you monitor and respond to threats 24x7x365 in-house? (Most can't.)
Connect endpoint, cloud, identity, email and network for unified detection.
Confirm AI-assisted triage cuts noise so real threats surface.
Confirm fast detection (MTTD) and 24x7 fast response.
Ensure digital forensics & incident response for serious incidents.
Confirm SOC evidence feeds your GRC/audit readiness.
Confirm the same team advocates your cyber-insurance claim.
Confirm CERT-In/DPDP/SEBI awareness — TechBag scopes it and quotes in INR/GST.
Scope Mitigata Managed SOC / MDR (50+ analysts watching 24x7, fast detection & response with DFIR, connected to your compliance and insurance), close your coverage gap, or let a TechBag advisor plan your security operations.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.