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Arcserve SaaS Backup
Your data lives in a dozen cloud apps. None of them is obliged to give it back — Arcserve SaaS Backup copies Microsoft 365, Google Workspace, Salesforce, Dynamics 365 and six more apps into hosted storage — four immutable copies per backup, $47.95 per user a year on the US store, with no India region.
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How it’s rated
Full scoreboard ↓Quick answer
The Arcserve platform family
This page covers Arcserve SaaS Backup — every connector, Entra ID included as its own seat. The rest:
Quick facts
30-second orientation- Product
- Hosted cloud-to-cloud backup for ten SaaS apps
- Maker
- Arcserve, LLC, Eden Prairie, Minnesota; privately held
- Licence
- Per user, per connector, on 1- or 3-year terms
- Price
- $47.95 per user a year (US store), M365 or Google Workspace
- Entra ID
- A separate seat: $18 per user a year on the US store
- Storage
- Included; four immutable copies in two data centres
- Platform
- Runs on Keepit infrastructure, per Arcserve’s own docs
- Analysts
- Arcserve: Gartner Niche Player, backup MQ 2025 and 2026
- India
- No India region; hosted in DK, US, UK, AU, DE or CA
- In India via
- TechBag — seat count, region choice, INR quote with GST
Understand SaaS backup before you buy it
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is SaaS backup?
A separate copy of the data in your cloud apps, kept outside those apps so a deletion, attack or bad sync cannot reach it.
Recycle bins in every app vs one hosted multi-SaaS backup — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | Recycle bins in every app | Arcserve SaaS Backup |
|---|---|---|
| Data deleted past retention | Lost once each app’s recycle bin window closes | Restored from a recovery point you choose |
| Several SaaS apps | A separate tool, contract and console per app | Ten apps in one hosted console |
| Ransomware on synced data | Encrypted files sync back into the tenant | Four immutable copies outside the tenant |
| Identity after a bad change | Entra ID roles and groups rebuilt by hand | Entra ID objects restored, on a separate seat |
| Running the backup | Servers, storage and patching to look after | Nothing to install; access granted by API |
| What it is NOT | — | An India-hosted copy, or backup on your storage |
The cheapest test is Arcserve’s free trial: connect one tenant, restore a deleted item and a whole site, and confirm the region is acceptable.
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Connect
Each SaaS app is linked by granting API access from its admin console; there is no server, agent or appliance to install, and the first backup starts at once.
Dashboard
One web console for every connector, with a multi-tenant view for MSPs and role-based access that limits who can browse or restore protected data.
Storage
Arcserve-hosted storage on Keepit infrastructure: four copies over two data centres in the region you pick, encrypted in transit and at rest.
Restore
Automated backups build a history of recovery points, so a single email, a file version or a whole SharePoint site can be brought back from a chosen date.
An API grant, not an install — ten apps’ data written as four immutable copies into the hosted region you pick.
Nine capabilities. Protect, secure, recover.
Arcserve SaaS Backup keeps ten SaaS apps’ data in one hosted, immutable store — outside India.
Mail, sites, files and Teams
Exchange Online with public folders, SharePoint libraries with versions, OneDrive with sharing settings, and Teams chats and recordings.
Gmail, Drive and shared drives
Gmail, Drive, shared drives, Docs, Sheets, Slides, Calendar and Tasks, priced the same as Microsoft 365 on Arcserve’s US store.
CRM, ERP and dev tools too
Salesforce objects and metadata, 500+ Dynamics 365 objects, Power BI, Azure DevOps, Jira, Confluence and Zendesk in one console.
Four copies nobody can rewrite
Each backup is written as four copies across two data centres in one region, in a Merkle-tree format Arcserve calls immutable by default.
Entra ID as its own seat
Users, groups, roles, admin units and app registrations, bought apart at $18 a user a year so sign-in and access can be rebuilt.
ISO 27001 and ISAE 3402 sites
Data is encrypted in transit and at rest, and Arcserve says its SaaS Backup data centres hold ISO/IEC 27001:2013 and ISAE 3402-II.
One email or a whole site
Self-service recovery runs from a single message or file version up to an entire SharePoint site, without touching other users.
Back to before the sync
Recovery points let you pick a date before ransomware, a bad sync or a botched tenant migration, and restore from that clean copy.
Your policy, no egress bill
Retention policies are configurable, deleted backup data is held 30 days by default, and Arcserve promises no surprise egress fees.
Watch Arcserve SaaS Backup in action
A short product overview, a 2024 podcast on SaaS continuity, and two 2023 webinars on protection and recovery. All from Arcserve’s official channel; the console has moved on since.
Arcserve SaaS Backup
A three-minute tour of what the hosted service protects and how restores work.
Beyond the Arc: SaaS Backup is the Key to Business Continuity
Why SaaS data is the customer’s job under the shared responsibility model.
Arcserve SaaS Backup: Defend, Backup, Recover Your SaaS Data
A longer walkthrough of protection and recovery; the console has changed since.
Arcserve SaaS Backup Will Save Your SaaS
Use cases across Microsoft 365 and other SaaS apps, recorded in June 2023.
Want a live, India-context walkthrough for your environment?
Book a guided demo →Every SaaS app has its own recycle bin and its own limits. Arcserve backs up ten of them in one place.
Here’s what genuinely sets it apart — and exactly where it stops.
Ten SaaS apps under one contract
Most SaaS backups stop at Microsoft 365 and Google. Arcserve adds Salesforce, more than 500 Dynamics 365 objects, Power BI, Azure DevOps, Jira, Confluence and Zendesk, all in the same console, so a firm running several cloud apps buys one backup instead of three.
A price you can read before the call
Arcserve’s US store lists $47.95 a user a year for Microsoft 365 or Google Workspace, $129.95 for three years, and $18 a user a year for Entra ID. Storage is in the seat and Arcserve promises no surprise egress fees. The store sells only to the US, Australia and New Zealand.
Immutable copies and nothing to run
Every backup is held as four copies in two separate data centres within the chosen region, encrypted in transit and at rest, at sites Arcserve says are ISO/IEC 27001:2013 and ISAE 3402-II certified. There is no server, storage or patching on your side; setup is an API grant.
Where it stops
No India region: copies sit in Denmark, the US, the UK, Australia, Germany or Canada, with no bring-your-own storage. Backup frequency is not published. Salesforce, Dynamics and the other connectors are quoted. It runs on Keepit infrastructure, and Arcserve is a Gartner Niche Player.
The numbers behind the platform
What your Arcserve SaaS Backup rollout looks like
List apps, users and rules
Count users per connector, note which apps beyond Microsoft 365 hold data, and set retention and residency rules.
Settle the region question
Pick from Denmark, the US, the UK, Australia, Germany or Canada, and get written sign-off that offshore copies are acceptable.
Connect and back up a pilot
Grant API access for Microsoft 365 or Google Workspace, add Entra ID if bought, and run a first backup of a pilot group.
Prove the restores
Restore an email, a file version, a whole SharePoint site and a Salesforce record, and time how long each one takes.
Add the other apps
Bring every user and the remaining connectors into scope, set role-based access, and review seat counts before renewal.
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“We back up Microsoft 365, Salesforce and Jira from one console now. Before, that was three tools and three renewals.”
“Granting API access took a few minutes and the first backup began straight away. There was no server to size or patch.”
“A sales rep wiped a block of Dynamics 365 opportunities. We restored them from the previous day’s point without a ticket to Microsoft.”
“Entra ID is a separate seat, which our first budget missed. Once added, the group and role restores were worth it.”
“Our auditor asked for the backup to stay in India and there is no Indian region. We settled on Frankfurt after a long debate.”
“The MSP view shows every client tenant in one place, and role-based access lets juniors restore without seeing everything.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the SaaS backup market — tap any vendor to see why it sits where it does.
TechBag SaaS Backup Grid
Execution strength vs product vision — the classic market map, minus the paywall.
$47.95 per user a year on the US store; quote in India.
Storage Choice × App Breadth
The grid nobody publishes — how much say you have over where the backup is stored, India included, vs how many SaaS apps and identity objects it covers.
Ten apps incl. Dynamics; hosted only, no India region.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Arcserve SaaS Backup vs the SaaS backup field
Against Datto SaaS Protection, IDrive Cloud-to-Cloud Backup, AvePoint Cloud Backup, NAKIVO Backup for Microsoft 365 and Veeam Backup for Microsoft 365 — on where the copy lives, coverage, price, retention, security and India.
| Dimension | Arcserve SaaS Backup | Datto SaaS Protection | IDrive Cloud-to-Cloud | AvePoint Cloud Backup | NAKIVO Backup for M365 | Veeam Backup for M365 |
|---|---|---|---|---|---|---|
| What it is | Hosted multi-SaaS backup | MSP cloud-to-cloud | Six-app seat backup | Broad SaaS backup | M365 on your storage | Software or Data Cloud |
| Deployment | Hosted only | Kaseya cloud only | IDrive cloud only | Hosted or your storage | Self-hosted, any target | Your servers or SaaS |
| Coverage | Ten apps incl. Dynamics | M365 and Google | Six apps incl. CRM | Widest platform list | Microsoft 365 only | Microsoft 365 focus |
| Pricing model | Per user, per connector | Per licence via MSP | Per seat, yearly/monthly | Users or data volume | Per user, minimum 10 | Per user, two ways |
| Published entry price | $47.95/user/year | Not published | $20/seat/year | G-Cloud lists £1.50 | $0.95/user/month | $2.63–3.50/user/month |
| Storage included | In the seat, no egress | Fair-use allowance | Unlimited for M365 | Unlimited, or yours | You supply it | Bundled in Data Cloud |
| Frequency and retention | Cadence not published | 3 a day, kept forever | 3 a day; retention open | Long retention, no rate | Hourly up; 4,000 points | Your schedule and policy |
| Security depth | 4 immutable copies | SOC 2; add-on defence | AES-256, IDrive key | Lock method unclear | Immutable on your target | Immutable in Data Cloud |
| Integrations | Own multi-tenant console | Kaseya portal | IDrive 360 console | Elements for MSPs | Shared VM console | API and PowerShell |
| Entra ID and governance | Entra ID $18/user/year | Entra ID licensed apart | Entra ID $10/seat/year | Entra ID covered | No Entra ID | Entra ID in Advanced |
| India storage region | No India region | No Asian region | India for M365 only | None listed; BYO maybe | Wherever you put it | Central India or yours |
| Support and trial | Trial; tiers unlisted | Via your MSP | 7-day trial | Tiers not published | 24/7; 5 users free | Free for 10 users |
| Lock-in and exit | Hosted copy; ask export | Export before you go | Monthly; download | Yours only if BYO | The copy stays yours | Self-managed stays |
| Best fit | Multi-SaaS, offshore OK | Kaseya-stack MSP clients | Price-led SMBs | Widest SaaS estates | M365 on own Indian disk | Large M365 tenants |
Which approach fits you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose Arcserve SaaS Backup if…
- ✓You protect Microsoft 365 or Google Workspace plus Salesforce, Dynamics 365, Jira or Zendesk and want one hosted service
- ✓You would rather run no servers or storage, and let Arcserve hold four immutable copies
- ✓Holding the backup in Europe, North America or Australia is acceptable to your auditors
Compare alternatives if…
- ✓The copy must stay in India — IDrive (Microsoft 365), Veeam Data Cloud or a self-hosted NAKIVO or Veeam can do it
- ✓You want the backup on storage you own — NAKIVO, Veeam self-managed or AvePoint’s BYO option
- ✓You buy everything through a Kaseya MSP — Datto SaaS Protection fits that stack
Do not expect…
- ✓An India region, or a bring-your-own-storage option
- ✓A published backup frequency, or Salesforce and Dynamics prices on the store
- ✓Entra ID inside the Microsoft 365 seat — it is a separate $18 purchase
Arcserve SaaS Backup is one of 20 saas backup products TechBag carries. The SaaS Backup guide narrows them to a shortlist and shows the reasoning. →
What does recovering SaaS data by hand cost you?
Drag the sliders (SaaS users protected; IT-admin hour cost). Estimates model admin time spent recovering mail, files and CRM records after app retention windows close, and answering audit requests app by app, at an assumed 1.5 hours per user a year, with 70% of it removed by granular, point-in-time restore from one console. Both figures are assumptions. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.
Three ways to consume it
Published in USD on Arcserve’s online store: SaaS Backup for Microsoft 365 or for Google Workspace at $47.95 per user a year, or $129.95 for three years, and Entra ID as a separate seat at $18 per user a year ($52 for three years). Storage is included and Arcserve promises no surprise egress fees. Salesforce, Dynamics 365 and the other connectors are quoted. The store sells only to the US, Australia and New Zealand, so in India it is bought through partners with no rupee list price. TechBag counts the seats per connector first, then quotes in INR with GST.
Microsoft 365 or Google Workspace
Best for tenants that want hosted backup
- $47.95 per user a year on the US store
- $129.95 per user for three years
- Storage included; four immutable copies
+ Platform add-ons
Best for a broader rollout
- Scoped to your estate
- Add-on modules as needed
- Phased, right-sized deployment
Entra ID and other connectors
Best for identity and multi-app estates
- Entra ID: $18 per user a year, separate seat
- Salesforce, Dynamics 365 and others quoted
- India: partner quote, no rupee list price
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your requirements and current tools — we’ll model it against what you spend today.
The 8 questions to ask every vendor
Take this into your next vendor call — including ours.
Can the backup legally sit outside India? Copies stay in one of six regions, and none of them is in India.
Which of Denmark, the US, the UK, Australia, Germany or Canada will you choose, and who signs that off in writing?
How many users does each connector need, and which apps — Salesforce, Dynamics, Jira — will be quoted separately?
Do you need roles, groups and app registrations restorable? That is a separate $18 per user a year seat.
How often must data be backed up? Arcserve does not publish a daily count, so get it in the order form.
How long must copies be kept for legal and audit reasons, and is that set in the policy from day one?
How would you export the backup if you leave? The copy lives only in the hosted service, so ask first.
Who restores a test email, file and site each quarter, and who files the evidence for your auditors?
Questions buyers ask
Ready to evaluate Arcserve SaaS Backup?
Count the seats each connector needs and settle the region question first, or let a TechBag advisor check your residency rules and quote in INR with GST.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.