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Remote Access
Secure the front door. Email is where most attacks arrive — Atera Remote Access is remote control & support built into the all-in-one IT platform — launch a session onto any managed device from the console (alert or ticket) & fix it, withno separate remote tool. Powered by Splashtop & AnyDesk (TeamViewer/ScreenConnect optional).
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How it’s rated
Full scoreboard ↓Quick answer
The Atera platform family
This page covers Atera Remote Access — remote built in. The rest of the Atera platform:
Quick facts
30-second orientation- Product
- Atera Remote Access — remote control, built in
- Vendor
- Atera (founded 2011 · Tel Aviv)
- The category
- Remote access & support (in the platform)
- What it does
- Remote onto any managed device & fix it
- The edge
- BUILT IN — no separate remote tool to buy
- Powered by
- Splashtop & AnyDesk (built in); TeamViewer/ScreenConnect optional
- The workflow
- Alert / ticket → one-click remote → fix
- Also
- Unattended access, session recording, file transfer
- Vs
- TeamViewer, Splashtop, AnyDesk, ScreenConnect (standalone)
- In India via
- TechBag — scoping, licensing, local support, GST
Understand built-in remote access before you buy it
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is Atera Remote Access?
Remote control, built into Atera — a technician launches a remote session onto any managed device from the console (an alert or ticket), fixes it, with no separate remote tool. Powered by Splashtop & AnyDesk (TeamViewer/ScreenConnect optional).
Separate remote tool vs remote built into Atera — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | Unprotected / signature email | Remote Access (Atera) |
|---|---|---|
| The tool | Separate remote-access product | Built into Atera |
| Cost | Separate remote licence/line item | Part of the platform (no separate cost) |
| Workflow | Switch between RMM & remote app | Alert / ticket → one-click remote |
| Remote engine | One vendor's protocol | Splashtop/AnyDesk built in (options) |
| The record | Scattered across tools | Tied to the ticket & device |
| Logins | Separate remote login | One platform login |
| Pricing | Per device / per remote seat | Per technician — unlimited devices |
| Best fit | (dedicated standalone need) | Remote built into the IT platform |
Atera Remote Access is remote control built INTO the all-in-one IT platform — launch a session from the console (alert/ticket) & fix it, no separate tool, powered by Splashtop & AnyDesk (TeamViewer/ScreenConnect optional). Unattended access, recording, file transfer, multi-monitor. Honest: for a dedicated STANDALONE remote tool with the deepest features, TeamViewer/Splashtop/AnyDesk/ScreenConnect win (TechBag sells those too). Atera’s value is integration & no separate tool. TechBag scopes, adds local support & GST.
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Remote From The Console
A technician launches a remote session onto any managed device directly from the Atera console — no separate app to open, no ID/password dance. Remote control, right where you already work. One click, you're on the machine.
In The Support Flow
From a monitoring alert or a ticket, one click to remote onto the machine and fix it — no tool-switching, no context lost. The remote session is part of the same workflow as monitoring and ticketing. Alert to fix, in one place.
Best-Of-Breed, Built In
Remote access is powered by leading remote tools — Splashtop and AnyDesk are built in / included, with options for TeamViewer and ScreenConnect — so you get proven, best-of-breed remote technology, integrated into the platform. Great remote tech, without the separate tool.
Unattended & Audit-Ready
Background / unattended access lets you manage machines without disturbing the user, and session recording / logging gives you an audit trail — plus file transfer, multi-monitor and (per integration) remote-to-mobile. The practical needs of real remote support. Covered, and auditable.
No Separate Cost
Remote access is part of Atera's per-technician (unlimited-device) all-in-one platform — so you don't buy, license and juggle a separate remote-support product. One platform, one cost model, AI woven around it. Remote support, included — not another line item.
One agent on every machine, one console over all of them — modules attach without a second operational world.
Twelve capabilities. Connect, support, manage.
Atera lets a technician remote onto any managed device & fix it — from an alert or a ticket, one click, no separate tool — built into portfolio, and paired with the human firewall.
Remote Session From The Console
Launch a remote session onto any managed device directly from the Atera console — from a ticket or an alert — so you connect where you already work, no separate app to open. Remote control, in the platform. One click, you're on.
Splashtop & AnyDesk (Built In)
Remote access is powered by Splashtop and AnyDesk — built in / included — so you get proven, best-of-breed remote technology integrated into the platform, no separate remote tool to buy. Best-of-breed, built in. Great remote tech, included.
TeamViewer & ScreenConnect (Optional)
Prefer a different remote tool? TeamViewer and ScreenConnect (ConnectWise Control) are options too — so you can use the remote engine you like, integrated into Atera. Your remote tool, your choice. Flexible, integrated.
Background / Unattended Access
Background, unattended access lets you connect to and manage machines without disturbing the user — run maintenance, apply fixes, work on servers — whether someone's at the desk or not. Manage quietly, any time. No user, no problem.
Attended Remote Support
Jump onto a user's machine while they watch — troubleshoot and fix live, with the user seeing the screen — the classic remote-support session, launched straight from the ticket. Help them live, in the flow. Fix it together.
Session Recording & Logging
Record and log remote sessions — who connected, when, and what happened — for an audit trail, compliance and accountability. Remote support you can prove. Auditable by design.
File Transfer
Transfer files to and from the remote machine during a session — push a fix, pull a log, drop an installer — without leaving the remote workflow. Move files while you fix. Everything in one session.
Multi-Monitor Support
See and switch across the user's multiple monitors during a session — so you work the way they do, no blind spots — depending on the remote integration in use. Every screen, in view. No blind spots.
Remote To Mobile (Per Integration)
Support mobile and remote devices too — remote-to-mobile options depend on the integration you use (Splashtop/AnyDesk/etc.) — so your support reach extends beyond desktops where the tool allows. Support more devices. Reach beyond the desktop.
Remote Tied To The Ticket
Because remote is built into Atera, the session lives with the ticket and the device — so the fix, the notes and the record are all together, and (for MSPs) it's part of the billable service. Remote and service, joined up. Nothing scattered.
No Separate Remote Tool To Buy
Remote access is part of the all-in-one platform — so you don't buy, license and juggle a separate remote-support product — one platform, one cost model, less sprawl. Remote support, included. No extra tool, no extra bill.
Per-Technician, Unlimited Devices
Remote access rides on Atera's disruptive model — per technician, with UNLIMITED devices — so you remote onto as many machines as you manage without the cost scaling per device. Remote everything you manage. No per-device tax.
Watch Atera in action
The overview, getting started, and protecting M365 email.
Atera's Ultimate Platform Walkthrough
The all-in-one platform, walked through.
Atera's RMM Training Webinar
RMM in depth (remote in the flow).
AI Copilot workshop: Part 1
AI around the platform.
Want a live, India-context walkthrough on your own fleet?
Book a guided demo →The endpoint catches what arrives. Email stops it arriving.
Here’s what genuinely sets Atera’s built-in remote apart (and when a standalone tool fits).
Remote access built IN — no separate tool to buy
The single biggest reason to value Atera's remote access is that it's BUILT INTO the all-in-one platform — a technician launches a remote session onto any managed device directly from the Atera console, with no separate remote-access tool to buy, license and juggle. The problem it solves: remote support is essential and constant for IT teams and MSPs — a technician needs to get onto a user's machine to troubleshoot and fix it, many times a day. Traditionally that means a SEPARATE remote-access tool (a standalone TeamViewer, Splashtop or AnyDesk licence) — another vendor, another cost, another login, and a clunky workflow of switching between the IT-management tool and the remote tool. That separate tool is an extra line item and an extra thing to manage. What Atera provides: remote access is part of the platform. Built-in remote control — via Splashtop and AnyDesk (included), a technician launches a session onto any managed device directly from the Atera console. In the flow — from a monitoring alert or a ticket, one click to remote onto the machine and fix it, no tool-switching. No separate cost or tool — the remote-access capability is part of Atera, so you don't buy and manage a separate remote-support product. Options — Splashtop and AnyDesk are built in, with TeamViewer and ScreenConnect available if you prefer. So remote support is seamless and included — part of the all-in-one platform — rather than a separate tool bolted on. Why it matters: built-in remote access means a smoother workflow (alert → ticket → remote fix, all in one place), less cost (no separate remote tool), and simplicity (one platform). For IT teams and MSPs — who do remote support constantly — having it built in is a real, everyday convenience and saving, and reinforces Atera's all-in-one value. The value: Atera has remote access built in — technicians fix machines from the console with no separate remote tool, in a seamless workflow. For everyday IT support, this matters. TechBag helps organisations use Atera's built-in remote access. TechBag helps you fix machines without a separate tool.
The seamless workflow — alert / ticket → one-click remote → fix
A defining strength of Atera's built-in remote access is the SEAMLESS WORKFLOW — from a monitoring alert or a ticket, one click to remote onto the machine and fix it — no context-switching, no lost time, everything in one place. The problem it solves: when the remote tool is separate from the IT-management tool, the support workflow is broken up: you see an alert or open a ticket in one system, then switch to a separate remote app, find the machine, connect, fix it, then switch back to log the work. Every context switch costs time and attention, and the record ends up scattered across tools. What Atera provides: because remote is built in, the workflow is continuous. From the alert / ticket — a monitoring alert fires or a ticket comes in, and the machine is right there. One-click remote — launch the session onto that exact device from the console, no ID/password dance, no separate app. Fix and log in place — troubleshoot and fix, and the session, notes and record stay with the ticket and the device (and, for MSPs, the billable service). No tool-switching — monitoring, ticketing and remote all in the same platform. So the technician stays in one flow from problem to fix to record — fast, focused, and joined-up. Why it matters: a seamless alert → remote → fix workflow means faster resolution (no time lost switching tools), less friction for technicians (one place, one flow), and a cleaner record (the remote session is tied to the ticket and device). For teams doing remote support all day, that everyday smoothness adds up to real productivity — and it's only possible because remote is built INTO the platform, not bolted on beside it. The value: Atera's remote access is in the flow — alert or ticket to one-click remote to fix, all in one platform, with the record tied to the ticket. For fast, focused support, this matters. TechBag helps organisations get that seamless workflow. TechBag helps you go from alert to fix without switching tools.
Best-of-breed remote tech, integrated — Splashtop & AnyDesk under the hood
A candid strength of Atera's approach is that it uses BEST-OF-BREED remote technology, built in — Splashtop and AnyDesk power the remote access (with TeamViewer and ScreenConnect as options) — so you get proven, leading remote tech, integrated into the platform, rather than a weaker home-grown protocol. The approach: Atera doesn't try to build its own remote-access protocol from scratch — it INTEGRATES the best remote tools in the market. Splashtop and AnyDesk are built in / included — both are established, high-performance remote-access technologies used by millions. TeamViewer and ScreenConnect (ConnectWise Control) are available as options if you prefer them. So the remote experience is powered by mature, proven engines — fast, reliable, feature-rich — delivered inside Atera's console and workflow. What this gives you: proven performance — the underlying remote tech is best-of-breed, not an afterthought; choice — use the built-in Splashtop/AnyDesk, or bring TeamViewer/ScreenConnect; and depth — the integrations bring real remote-support features (unattended access, file transfer, multi-monitor, session recording, and per-integration remote-to-mobile). So you get leading remote technology AND the built-in, in-the-workflow convenience of Atera — the best of both. Why it matters: integrating best-of-breed remote tech means you don't trade quality for convenience — you get strong, proven remote access AND it's built into your IT platform. It's an honest, sensible design: use the market's best remote engines, integrated, rather than reinventing them. (Honest note: because it's integrated, some remote features depend on WHICH remote tool you use — worth scoping.) The value: Atera's remote access is powered by best-of-breed tech (Splashtop/AnyDesk built in; TeamViewer/ScreenConnect optional), integrated into the platform — proven remote quality with built-in convenience. For strong-yet-seamless remote support, this matters. TechBag helps organisations pick the right remote integration. TechBag helps you get best-of-breed remote, built in.
Real support depth — unattended access, recording, file transfer
Beyond just connecting, Atera's built-in remote access covers the REAL, practical needs of remote support — background/unattended access, session recording and logging, file transfer, multi-monitor and (per integration) remote-to-mobile — so it's a genuine support toolkit, not just a screen-share. The needs it meets: Background / unattended access — connect to and manage machines without disturbing the user, so you can run maintenance, apply fixes, and work on servers whether or not someone's at the desk. Session recording & logging — record who connected, when and what happened, giving you an audit trail for compliance and accountability. File transfer — push a fix, pull a log or drop an installer to and from the remote machine, without leaving the session. Multi-monitor — see and switch across the user's screens, so you work the way they do. Remote-to-mobile — support mobile/remote devices too, depending on the integration you use. Attended and unattended — both live-with-the-user sessions and quiet background work. So the remote capability handles the everyday realities of IT support — not just a basic connection, but the tools technicians actually need to diagnose, fix and prove their work. Why it matters: real remote support needs more than a screen-share — it needs unattended access (to work without interrupting users), an audit trail (for compliance), and file transfer (to actually apply fixes). Atera's built-in remote covers these, so it's a genuine support tool — and because it's in the platform, all of it stays tied to the ticket and device. (Honest note: exact features depend on the remote integration in use — e.g. remote-to-mobile varies — so scope which tool fits your needs.) The value: Atera's remote access has real depth — unattended access, session recording, file transfer, multi-monitor and remote-to-mobile — a genuine support toolkit, built into the platform. For real-world support, this matters. TechBag helps organisations use that depth. TechBag helps you do real remote support, in the platform.
Part of the all-in-one, per-technician platform — no separate cost
A practical strength of Atera's remote access is that it's part of the ALL-IN-ONE, per-technician (unlimited-device) platform — so it comes with the platform, with no separate remote-access line item, and rides on the same disruptive pricing model. How it fits: Remote access sits inside Atera's all-in-one platform alongside RMM (monitoring, patching, automation) and PSA/helpdesk (ticketing, billing) — so monitoring alerts flow to tickets, and from there one click launches a remote session. It's all one platform, one workflow. No separate remote-access cost — remote access is part of Atera (Splashtop/AnyDesk built in), so it's not a separate product you license and pay for on top; that's real saving and simplicity. Per technician, unlimited devices — remote access rides on Atera's disruptive model: you pay per technician, and each technician covers UNLIMITED devices — so you remote onto as many machines as you manage without the cost scaling per device. AI around it — AI Copilot and Robin (autonomous resolution) work across the same platform, so AI and remote support complement each other. So remote access isn't a bolt-on with its own bill — it's woven into an all-in-one, per-technician platform, reinforcing Atera's core value: less sprawl, predictable cost, everything together. Why it matters: having remote access included in the all-in-one, per-technician platform means less cost (no separate remote tool or line item), less sprawl (one platform, one login, one bill), and predictable economics (per technician, unlimited devices) — all reinforcing why teams choose Atera in the first place. For cost-conscious MSPs and IT teams (India especially), that combined value is compelling. The value: Atera's remote access is part of the all-in-one, per-technician (unlimited-device) platform — no separate remote cost, less sprawl, predictable economics, AI around it. For integrated, cost-effective support, this matters. TechBag helps organisations get that combined value. TechBag helps you get remote support with no separate bill.
The honest scope
Atera Remote Access is remote control and support BUILT INTO Atera's all-in-one IT management platform — a technician launches a remote session onto any managed device directly from the console (from an alert or a ticket), troubleshoots and fixes it — delivered via integrations with best-of-breed remote tools (Splashtop and AnyDesk built in, with TeamViewer and ScreenConnect as options). It covers unattended access, session recording, file transfer, multi-monitor and per-integration remote-to-mobile, and rides on Atera's per-technician (unlimited-device) model. From Atera (founded 2011, ~13,000 customers). The honest framing — strength, and where standalone tools win: Atera's edge here is that remote access is BUILT INTO the all-in-one platform — a seamless alert → ticket → remote-fix workflow, best-of-breed remote tech (Splashtop/AnyDesk) under the hood, and NO separate remote tool to buy, license and juggle. That integration and convenience are the whole point. The honest nuance: the remote-access capability comes VIA Splashtop/AnyDesk integrations — Atera integrates best-of-breed remote tech rather than building its own protocol from scratch — which is a positive (proven engines), but it does mean some features depend on WHICH remote tool you use. And if you want a STANDALONE, dedicated remote-access product with the deepest remote features, the dedicated leaders win: TeamViewer, Splashtop (standalone), AnyDesk (standalone) and ScreenConnect (ConnectWise Control) are purpose-built remote-access tools with more depth as standalone products. (Honestly: TechBag ALSO has hubs for Splashtop, TeamViewer and AnyDesk — so we'll tell you straight when a dedicated remote tool fits better.) So the honest positioning: for remote access INTEGRATED into your IT-management platform — seamless workflow, no separate tool, built-in convenience — Atera's built-in remote is the right choice; for a dedicated STANDALONE remote tool with the deepest remote features, TeamViewer / Splashtop / AnyDesk / ScreenConnect win. TechBag scopes it honestly — recommending Atera's built-in remote where the integrated, all-in-one workflow is the value, and a dedicated remote tool where a standalone product fits better — and licenses and supports it locally with GST invoicing.
The numbers behind the platform
What your Atera remote-access journey looks like
Scoping (& the remote engine)
Your team (MSP or internal IT?), how you do remote support today (separate tool?), and which remote engine fits — built-in Splashtop/AnyDesk, or TeamViewer/ScreenConnect. TechBag scopes it and — since we also sell Splashtop/TeamViewer/AnyDesk — advises honestly whether built-in or standalone fits.
Connect remote access
Deploy Atera, onboard your endpoints, and connect the remote-access integration (Splashtop/AnyDesk built in) — so technicians can launch a remote session from the console. Remote support, live fast.
Wire it into the flow
Tie remote into the workflow — alert / ticket → one-click remote → fix — and set up unattended access, session recording (audit), file transfer and multi-monitor. From connection to real support depth.
Optimise & support
Refine the remote workflow, add AI (Copilot + Robin) around it, and scale devices without cost rising (per-tech, unlimited). TechBag supports you locally (INR/GST).
Trusted across regulated industries in 100+ countries
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“Remote access is built in — from a ticket, one click onto the machine via Splashtop, and we fix it. No separate remote tool, no tool-switching. Everyday convenience that genuinely adds up.”
“The alert → ticket → remote → fix workflow is the win. We're not jumping between an RMM and a separate remote app any more — it's all one flow, and the record stays with the ticket.”
“It's powered by Splashtop and AnyDesk under the hood, so the remote quality is excellent — and it's built into the console. Best-of-breed remote tech without buying a separate tool.”
“Unattended access lets us work on servers and machines without disturbing users, and session recording gives us the audit trail we need. It's a real support toolkit, not just screen-share.”
“Honest: for a dedicated standalone remote tool with every last feature, a purpose-built product like TeamViewer goes deeper. But for remote built INTO our IT platform, Atera was clearly right. TechBag said so plainly.”
“No separate remote-access line item — it's part of the per-technician platform. We remote onto unlimited devices without the cost scaling. Predictable and included.”
“Our support team is distributed, and built-in remote suits us perfectly — one console, remote onto any machine, fix it. File transfer and multi-monitor cover the real work.”
“TechBag was refreshingly honest — they also sell Splashtop and TeamViewer, and they told us straight when built-in Atera remote fit better than a standalone tool. Plus local INR/GST billing.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the Remote-access market (built-in vs standalone) — tap any vendor to see why it sits where it does.
TechBag Email-Security Grid
Execution strength vs product vision — the classic market map, minus the paywall.
Remote built into the IT platform. This page.
Detection × Portfolio Integration
The grid nobody publishes — how strong the email detection is vs how integrated with the wider security portfolio.
Integrated convenience + no separate tool.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Atera built-in remote vs the dedicated remote-access field
TeamViewer, Splashtop, AnyDesk & ScreenConnect are dedicated remote leaders (deeper standalone). Atera’s edge is remote BUILT INTO the all-in-one IT platform (seamless workflow, no separate tool), using Splashtop/AnyDesk under the hood. Need a standalone remote tool? Those win — and TechBag sells them too. We say so.
| Dimension | Atera (built-in remote) | TeamViewer | Splashtop | AnyDesk | ConnectWise ScreenConnect | Standalone remote tools |
|---|---|---|---|---|---|---|
| Position | Remote built into the IT platform | Dedicated remote-access leader | Dedicated remote (powers Atera) | Dedicated remote (powers Atera) | Dedicated remote (MSP-favourite) | Purpose-built standalone remote |
| Built into RMM/PSA platform | Yes — in the console/ticket | Standalone (integrates) | Standalone (powers Atera) | Standalone (powers Atera) | Part of ConnectWise suite | Standalone |
| Seamless alert/ticket → remote | One click, in the flow | Via integration | Via integration | Via integration | Within ConnectWise | Via integration |
| Standalone remote depth | Via Splashtop/AnyDesk (integrated) | Deepest, feature-rich | Deep, high-performance | Deep, lightweight/fast | Deep, MSP-tuned | Deepest standalone features |
| Unattended / recording / file transfer | Yes (per integration) | Yes | Yes | Yes | Yes | Yes |
| Separate cost / tool | None — part of platform | Separate licence | Separate licence | Separate licence | Separate (or suite) | Separate licence |
| Per-tech, unlimited-device economics | Yes (rides on Atera model) | Per seat/channel | Per user/computer | Per user/device | Per tech (ConnectWise) | Per seat |
| Best fit | Remote built into the all-in-one IT platform | Deepest dedicated remote (all use-cases) | Fast, dedicated remote (also powers Atera) | Lightweight dedicated remote (powers Atera) | MSP-tuned dedicated remote | A standalone remote product |
Which email-security approach fits you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose Atera built-in remote if…
- ✓You want remote access BUILT INTO your IT-management platform — seamless alert → ticket → remote-fix, no tool-switching
- ✓You want NO separate remote tool to buy, license and juggle — remote included in the all-in-one platform
- ✓You want best-of-breed remote tech (Splashtop/AnyDesk) under the hood, integrated
- ✓You're a cost-conscious MSP or IT team (India especially) on Atera's per-technician model — with TechBag adding local support and GST
TeamViewer if…
- ✓You want the deepest, most feature-rich DEDICATED standalone remote-access tool for all use-cases — TechBag has a TeamViewer hub
Splashtop / AnyDesk (standalone) if…
- ✓You want a dedicated standalone remote product (the same engines that power Atera) — TechBag has Splashtop & AnyDesk hubs
ScreenConnect if…
- ✓You want a dedicated, MSP-tuned remote tool (ConnectWise Control), especially within the ConnectWise world
A standalone remote tool if…
- ✓Your need is a dedicated remote product on its own — not remote built into an IT platform
What do email threats cost you?
Drag the sliders (count technicians & devices; hour cost as loaded rate). Estimates contrast a separate remote tool (extra licence/line item, separate login, tool-switching from alert to remote app) vs Atera built-in remote (no separate tool, alert / ticket → one-click remote → fix, per-technician unlimited devices) — the wins are no separate remote cost, less tool-switching, and a joined-up workflow. NB: for a dedicated standalone remote need, a purpose-built tool may fit better — TechBag advises. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models actual device counts and modules.
Three ways to consume it
Remote access is part of Atera’s all-in-one platform — no separate remote line item for the core capability (Splashtop/AnyDesk built in). It rides on Atera’s per-technician (UNLIMITED-device) pricing: two plan families — MSP (Pro/Growth/Power/Superpower) and IT Department (Professional/Expert/Master/Enterprise), 30-day free trial. Remote onto as many machines as you manage, no per-device tax. Some premium remote options may vary by plan. Exact figures move — Atera bills USD; TechBag calculates YOUR cost and handles INR/GST.
Atera (per technician)
Best for remote built into the platform
- Remote access BUILT IN — no separate remote tool (Splashtop/AnyDesk included)
- PER-TECHNICIAN — UNLIMITED devices per tech; remote onto everything you manage
- MSP & IT Dept plans; 30-day free trial; some premium remote options vary
+ Platform add-ons
Best for a broader rollout
- Scoped to your estate
- Add-on modules as needed
- Phased, right-sized deployment
+ remote engine & local support
Best value with TechBag
- Splashtop/AnyDesk built in; TeamViewer/ScreenConnect optional
- Atera bills USD, global support, no India office
- TechBag adds scoping, INR/GST, support — & honest built-in vs standalone advice
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your device counts and current tools — we’ll model it against what you spend today.
The 8 questions to ask every vendor
Take this into your next vendor call — including ours.
Paying for a separate remote-access tool? Atera has remote access built in — fix machines from the console, no separate product to buy and juggle.
Switching between your RMM and a remote app? Atera's remote is in the flow — alert / ticket → one-click remote → fix, all in one place.
Which remote tech? Atera has Splashtop and AnyDesk built in, with TeamViewer and ScreenConnect as options — TechBag helps pick.
Need unattended access, session recording, file transfer, multi-monitor? Atera's built-in remote covers them (per integration).
Need a record of remote sessions? Session recording / logging gives you the audit trail — who connected, when, what happened.
Want a dedicated STANDALONE remote tool with the deepest features? TeamViewer/Splashtop/AnyDesk/ScreenConnect win — TechBag has those hubs too.
Remote riding on per-tech pricing? Atera covers unlimited devices per technician — remote onto everything you manage, no per-device tax.
Atera is a global product (USD, no India office) — TechBag adds local scoping, onboarding, INR/GST and support.
Questions buyers ask
Ready to fix machines without a separate remote tool?
Scope Atera Remote Access (remote control built into the all-in-one platform, powered by Splashtop/AnyDesk, seamless alert → ticket → remote-fix, per-technician with unlimited devices) — and let a TechBag advisor pick the right remote engine, calculate your cost, and add local support and GST billing. Or, honestly, compare vs a standalone TeamViewer/Splashtop/AnyDesk (we sell those too).
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.