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Dell PowerProtect Backup Services
Mail, laptops and servers each have their own backup story. They shouldn’t need three tools — Dell PowerProtect Backup Services backs up Microsoft 365, Google Workspace, Salesforce, laptops and data-centre servers from one SaaS console, running on Druva’s Data Security Cloud and sold, billed and supported by Dell — with a list price on AWS Marketplace.
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How it’s rated
Full scoreboard ↓Quick answer
The Dell platform family
This page covers Dell PowerProtect Backup Services — the Druva-powered SaaS backup service, formerly APEX Backup Services. The rest:
Quick facts
30-second orientation- Product
- SaaS backup for SaaS apps, endpoints, data-centre servers and AWS or Azure workloads
- Who builds it
- Druva runs the platform; Dell sells, contracts and supports it as an OEM offer since 2021
- Names
- PowerProtect Backup Service (2021), then APEX Backup Services, now PowerProtect Backup Services
- Price
- $480 per 10 users a year for SaaS apps, $960 per 10 endpoint users, $30,000 per 10 TB of hybrid data
- Terms
- 1, 3, 4 or 5-year subscriptions paid upfront; a 36-month Marketplace contract saves up to 19%
- Availability
- A 99.5% monthly objective on commercially reasonable efforts; 24/7 telephone support from Dell
- Security
- Dell’s data sheet lists 24/7/365 managed data detection and response and accelerated ransomware recovery
- Scale
- Druva reports 111 PB+, 1.49 million end users and 1,700+ customers on the Dell service (July 2026)
- India
- Dell’s help centre lists AWS Mumbai and Azure Central India for hybrid workloads; confirm SaaS apps
- In India via
- TechBag — edition sizing, region request in writing, INR quote with GST, first restore test
Understand SaaS backup before you buy it
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is Dell PowerProtect Backup Services?
A SaaS backup service for SaaS apps, laptops, servers and cloud VMs, built on Druva’s platform and sold by Dell.
A backup server per site and the recycle bin for Microsoft 365 vs one SaaS backup service — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | A backup server per site and the recycle bin for Microsoft 365 | Dell PowerProtect Backup Services |
|---|---|---|
| Microsoft 365 deletions | Gone once the recycle bin empties | Restored from a copy kept on your policy |
| A stolen laptop | Files lost with the device | Files restored to the replacement |
| Server backup | A media server and disks per site | Agents send deduplicated data to the cloud |
| Who watches for attacks | Nobody, until a restore fails | A managed detection team, per Dell’s sheet |
| Budgeting | Hardware refresh every few years | Per 10 users or per 10 TB, paid by term |
| What it is NOT | — | Bring-your-own storage, or Dell’s own software |
The cheapest test is one tenant and ten laptops: back them up, restore a deleted mailbox item and a lost laptop, and time both.
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Console
A single web console holds backup policies, retention and restores for every workload group; the platform updates itself, so there is no backup software to patch.
Intake
SaaS apps are read through Microsoft, Google and Salesforce APIs; laptops run a client, and servers, VMs and databases use agents or proxies that deduplicate at source.
Storage
Copies land in the storage area you pick, on AWS or, since 2025, Azure; Dell’s terms say that location will not move without your prior written approval.
Watch
Dell’s data sheet lists 24/7/365 managed data detection and response and accelerated ransomware recovery, so a staffed team reviews anomalies in backup data.
Druva’s cloud, Dell’s contract — APIs and agents feed one console, copies sit in the storage area you pick.
Twelve capabilities. Protect, recover, govern.
Dell PowerProtect Backup Services puts SaaS apps, laptops and servers under one Druva-powered cloud backup, bought from Dell.
Mail, files, CRM
Microsoft 365, Google Workspace and Salesforce are captured by API, with Dynamics 365 added to the list in 2025.
Laptops off the network
Desktops and laptops back up to the cloud wherever they are, so a stolen or failed machine is a restore, not a loss.
Servers and databases
VMware, Hyper-V, MS-SQL, Oracle, SAP HANA, Windows and Linux file servers, NAS and PowerScale go to the same service.
AWS and Azure VMs
Cloud workloads on AWS and Azure are protected too; agentless Azure backup arrived in November 2025, per trade press.
Less data on the wire
Global, client-side deduplication sends only new blocks, and Dell says the service carries no ingress or egress charges.
Recover to a clean point
Accelerated ransomware recovery helps pick a clean snapshot and restore it, with the managed team flagging the anomaly first.
One mail, one record
Restore a single message, file or record, or a whole mailbox, without rolling back anything the user changed since.
Servers back after a site loss
Dell sells the service as backup, disaster recovery and long-term retention in one, so server copies double as a DR source.
Keep what counsel needs
Legal hold preserves a custodian’s mail and files even after deletion or departure, inside the same backup copies.
Search across the estate
Federated search and eDiscovery run over backed-up mail, files and endpoint data without building a second archive.
Years, not recycle bins
Long-term retention keeps copies on your policy rather than the 30 to 93-day windows Microsoft and Google apply natively.
In Dell’s report view
From version 19.22, PowerProtect Multi-System Reporting pulls the service into Grafana dashboards beside other Dell tools.
Watch Dell PowerProtect Backup Services in action
Dell’s short overview of the service and a support demo of adding it to PowerProtect Multi-System Reporting. Both from Dell’s official channels (July 2026 and December 2025); no Druva-channel videos are used.
Simplify Cyber Resilience with Dell PowerProtect Backup Services
Dell’s two-minute case for backup, disaster recovery and long-term retention as one service with no infrastructure.
Integrate PowerProtect Backup Services with MSR 19.22 | Step-by-Step Demo
Adding the service to PowerProtect Multi-System Reporting and reading its Microsoft 365 and workload dashboards in Grafana.
Want a live, India-context walkthrough for your environment?
Book a guided demo →Every workload family has its own backup tool. Backup Services puts them on one Dell contract.
Here’s what genuinely sets it apart — and exactly where it stops.
Druva’s whole platform on one Dell contract
This is the same Druva Data Security Cloud that TechBag covers on its Druva pages, but the contract, the bill and the support line are Dell’s. Dell’s own terms name it the service provider and point to documentation hosted at dell-docs.druva.com.
A price list you can read first
Every other offer in Dell’s data-protection line is quote-only. This one is listed on AWS Marketplace: $480 per 10 users a year for SaaS apps, $960 per 10 users for endpoints and $30,000 per 10 TB for hybrid workloads, with a 36-month term saving up to 19%.
Someone else watches the backups at night
Dell’s data sheet lists 24/7/365 managed data detection and response among the service’s features, alongside accelerated ransomware recovery. Ask which edition on your quote actually carries it before you count on it.
Where it stops
Copies live only in the Druva-run cloud: there is no bring-your-own storage. Dell’s data sheet never names Druva. The SaaS-app storage region is not in Dell’s public help pages, so get it in writing. Fees are paid upfront and a committed term cannot be cancelled. Only Standard Editions appear on the Marketplace.
The numbers behind the platform
What your Dell PowerProtect Backup Services rollout looks like
Count users, devices and terabytes
List Microsoft 365, Google and Salesforce users, laptops to protect and front-end terabytes of server data per site.
Pin down the storage region
Ask Dell in writing which region each workload group will use; Mumbai is listed for hybrid, SaaS apps need confirming.
Pilot SaaS apps and ten laptops
Connect the tenant, enrol a few laptops, run a first full backup and time item restores of mail, files and records.
Add servers and run a drill
Install agents on two servers, restore a VM and a database, and walk through a ransomware recovery to a clean point.
Choose term and channel
Compare the 12 and 36-month Marketplace lists with a Dell private offer and a partner INR quote, then sign the term.
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“We already bought servers and storage from Dell, so adding Microsoft 365 and laptop backup to the same account took one PO.”
“A field engineer’s laptop was stolen at a station. The replacement had his files back before his next shift started.”
“The Marketplace list gave finance a number on day one. Dell’s private offer then came in below it for our 3-year term.”
“Our SQL servers and SharePoint now sit in one console. The server agents took a week of firewall changes to settle.”
“Ask about the storage region early. Our hybrid data went to Mumbai, but the Microsoft 365 region needed a separate ticket.”
“Paying the whole term upfront hurt our budget cycle, and there is no early exit. The product itself has been steady.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the SaaS backup market — tap any vendor to see why it sits where it does.
TechBag SaaS Backup Grid
Execution strength vs product vision — the classic market map, minus the paywall.
Druva’s engine on a Dell contract, with a published Marketplace list.
Estate Breadth × Price Transparency
The grid nobody publishes — how much of the estate one contract protects (SaaS apps, laptops, servers, cloud VMs) vs how much of the price you can read before talking to sales.
SaaS apps, endpoints, servers and cloud VMs; list price on AWS Marketplace.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Dell PowerProtect Backup Services vs the SaaS backup field
Against Druva SaaS Apps, Veeam Data Cloud for Microsoft 365, Commvault Cloud SaaS Backup, AvePoint Cloud Backup and Barracuda Cloud-to-Cloud Backup — on coverage, price, storage, ransomware defence, support, exit and India.
| Dimension | Dell PowerProtect Backup Services | Druva SaaS Apps | Veeam Data Cloud for Microsoft 365 | Commvault Cloud SaaS Backup | AvePoint Cloud Backup | Barracuda Cloud-to-Cloud Backup |
|---|---|---|---|---|---|---|
| What it is | Druva engine, Dell-sold | Same engine, sold direct | Veeam-hosted M365 SaaS | Commvault’s SaaS backup | Multi-SaaS backup | Barracuda M365 backup |
| Deployment | SaaS, agents for servers | 100% SaaS on AWS | Azure SaaS or self-run | Azure SaaS, BYO option | AvePoint cloud or yours | Barracuda-hosted SaaS |
| SaaS apps covered | M365, Google, SF, D365 | M365, Google, Salesforce | Microsoft 365 only | M365, D365, Salesforce | Widest SaaS list | M365 plus Entra ID |
| Endpoints and servers | Laptops, VMs, databases | Sibling Druva plans | Not in this SKU | Other Commvault SKUs | SaaS and cloud only | Separate appliance line |
| Pricing model | Per 10 users or 10 TB | Per user per month | Per user, three tiers | Per user, by tier | Users or data volume | Flat per user |
| Published entry price | $480 / 10 users / year | ~$3/user/month reported | $2.63–3.50/user/month | $1.70–4.50/user/month | Indicative $2–3.50 | $3.40/user/month |
| Included vs add-on | Standard Edition listed | Identity costs extra | Entra ID in Advanced | Read each tier | Unlimited storage | Entra ID included |
| Storage and limits | Storage set on the quote | Storage in the seat | Azure storage bundled | Azure storage included | No storage meter | Unlimited retention |
| Ransomware defence | MDDR + ransomware tools | MDDR as a service tier | Immutable by default | Air gap and anomalies | Lock not documented | Immutable, off-tenant |
| Governance and eDiscovery | Hold, search, eDiscovery | Federated governance | Explorer-style restore | Compliance tooling | Governance heritage | Archive sold apart |
| India storage region | Mumbai (hybrid); confirm | AWS Mumbai | Central India region | India SaaS availability | No India site listed | India data centre |
| Support | Dell, 24/7 by phone | Druva support desk | 24/7, 1-hour Sev 1 | 24×7 for critical | 24/7 per G-Cloud | 24×7, in-house staff |
| Lock-in and exit | 30 days to retrieve | Druva’s storage only | Self-run keeps copies | BYO storage optional | Yours only on BYO | Barracuda storage only |
| Best fit | Dell shops, mixed estate | Druva-direct buyers | Microsoft-only tenants | Platform consolidators | Widest SaaS estates | Simple M365 budgets |
Which approach fits you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose PowerProtect Backup Services if…
- ✓You buy servers and storage from Dell and want SaaS apps, laptops and data-centre backup on that same relationship
- ✓You want a list price to budget against before negotiating, rather than a quote-only conversation
- ✓A small IT team needs a managed detection service watching backup data around the clock
Compare alternatives if…
- ✓You would rather contract with Druva directly for the same platform — compare the two quotes side by side
- ✓You protect Microsoft 365 alone and want the lowest flat seat price — Barracuda, Commvault and Veeam publish theirs
- ✓Copies must sit in storage you own — Veeam self-managed, Commvault and AvePoint allow it
Do not expect…
- ✓Bring-your-own storage, or a backup engine Dell wrote itself
- ✓A monthly, cancel-any-time plan — fees are paid upfront for a committed term
- ✓A rupee price list from Dell; INR quotes come through partners
Dell PowerProtect Backup Services is one of 20 saas backup products TechBag carries. The SaaS Backup guide narrows them to a shortlist and shows the reasoning. →
What does piecemeal backup cost you?
Drag the sliders (users you protect; IT staff-hour cost). Estimates model the IT time spent on lost-file requests, recycle-bin searches, laptop rebuilds and backup-server upkeep at an assumed 1.5 hours per user a year, with 70% of it saved by one SaaS backup service. Both figures are assumptions. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.
Three ways to consume it
Published on AWS Marketplace. Standard Edition lists at $480 per 10 users a year for SaaS apps, $960 per 10 users a year for endpoints and $30,000 per 10 TB a year for hybrid workloads on a 12-month contract; a 36-month contract saves up to 19%, and Dell makes private offers on request. Dell’s own terms add 1, 3, 4 and 5-year subscriptions, paid upfront and not cancellable. Dell publishes no rupee price. TechBag counts your users and terabytes first, then quotes in INR with GST.
SaaS apps and endpoints
Best for Microsoft 365, Google, Salesforce and laptops
- $480 per 10 users a year for SaaS apps
- $960 per 10 users a year for endpoints
- Up to 19% off on a 36-month term
+ Platform add-ons
Best for a broader rollout
- Scoped to your estate
- Add-on modules as needed
- Phased, right-sized deployment
Hybrid workloads
Best for VMs, databases and file servers
- $30,000 per 10 TB a year, Standard Edition
- Agents send deduplicated data to the cloud
- Private offers and longer terms from Dell
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your requirements and current tools — we’ll model it against what you spend today.
The 8 questions to ask every vendor
Take this into your next vendor call — including ours.
How many SaaS users, endpoint users and terabytes of hybrid data do you need covered in year one, and in year three?
Is the quote for Standard Edition, and does it include managed detection and long-term retention, or are they extra?
Which Cloud Storage Area will hold each workload group? Get Mumbai or Central India named in the order, not in an email.
Can you pay the whole 1, 3, 4 or 5-year term upfront? A committed term has no early exit or refund.
Is AWS Marketplace, a Dell private offer or an Indian partner quote cheapest once GST and your AWS commit are counted?
Do you already pay Druva directly for any workload? Avoid protecting the same users under two contracts.
How will you retrieve data within the 30 free days after the term, and what would a second 30 days cost?
Have you timed an item restore, a laptop rebuild and a server recovery in the pilot, not just a backup?
Questions buyers ask
Ready to evaluate Dell PowerProtect Backup Services?
Count your SaaS users, laptops and server terabytes first, or let a TechBag advisor check the edition, get the storage region named in writing and compare the Marketplace list with an INR quote.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.