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SentinelOne Singularity MDR
The 24/7 security team you can’t hire — SentinelOne’s own experts running the autonomous Singularity platform for you, pairing AI speed with human judgement.
How it’s rated
Full scoreboard ↓Quick answer
Singularity MDR is SentinelOne running the Singularity platform for you — the 24/7 security team you can't hire. Delivered through SentinelOne's Vigilance and Wayfinder threat services, it puts SentinelOne's own expert analysts in your environment around the clock to monitor, hunt, investigate and respond to threats, so you get expert-led protection without building and staffing a SOC. It pairs the autonomy of the platform (which handles the machine-speed detection and response) with human experts (who handle the judgement, the hunting and the hard calls), and it's now a $100M+ ARR business — one of SentinelOne's fastest-growing lines, a sign the market values the managed model. For the many organisations that can't recruit, retain and pay a 24/7 security team, it turns best-in-class autonomous technology into a best-in-class managed outcome.
The SentinelOne platform family
This page covers Singularity MDR — the managed service. The rest of the platform:
Quick facts
30-second orientation- Product
- Singularity MDR — 24/7 managed detection & response
- Vendor
- SentinelOne (founded 2013 · NYSE: S · Mountain View, CA)
- What it is
- SentinelOne's experts run Singularity for you, 24/7
- Delivered via
- Vigilance and Wayfinder threat services
- The team
- The 24/7 SOC you can't hire, retain or afford
- The pairing
- Platform autonomy + human expert judgement
- Covers
- Monitor, hunt, investigate AND respond
- Momentum
- Threat services now $100M+ ARR
- Licensing
- Managed service; platform
- In India via
- TechBag — quotes, PoCs, GST invoicing, Tier-1 support
Understand managed detection & response before you buy it
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is MDR?
Managed Detection and Response — SentinelOne’s own experts running Singularity for you, 24/7: monitoring, hunting, investigating AND responding.
Platform autonomy plus human judgement — the security team you can’t hire.
Building a SOC vs managed MDR — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | Build & staff your own SOC | Singularity MDR (managed) |
|---|---|---|
| The SOC | Recruit, retain, pay 24/7 | SentinelOne's experts, subscribed |
| The coverage | Gaps at nights/weekends | Genuine 24/7/365 |
| On a threat | An alert, then you fix it | They investigate AND respond |
| The talent | Scarce, expensive, leaves | Expert, retained, on call |
| The tech | Tools you can't fully wield | Singularity, run by experts |
| The model | AI-only or human-only | Autonomy + human judgement |
| The speed | Human-paced | AI base + expert calls |
| The outcome | You hope you're covered | Experts have you covered |
It runs the autonomous Singularity platform, operated by its experts — very often cheaper AND better than a DIY SOC.
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
SentinelOne's SOC
SentinelOne's own expert analysts (Vigilance, Wayfinder) monitoring your environment around the clock — the team you can't recruit or retain.
Platform Autonomy
The Singularity platform handling machine-speed detection and autonomous response underneath — the analysts direct and augment it, not do it all by hand.
Human Judgement
Human experts handle the hunting, the judgement calls and the nuanced investigations that autonomy alone can't — the pairing that defines good MDR.
Full Response
The team investigates and responds — taking action to stop threats — not just forwarding alerts for you to handle. Managed response, not managed alerting.
Threat Services
Delivered through SentinelOne's threat-services portfolio (Vigilance MDR, Wayfinder) — a $100M+ ARR business the market is validating.
One agent on every machine, one console over all of them — modules attach without a second operational world.
Twelve capabilities. Monitor, respond, deliver.
Singularity MDR turns best-in-class autonomous technology into a best-in-class managed outcome — AI speed plus human experts, 24/7.
24/7 Managed SOC
SentinelOne's own expert analysts monitoring your environment around the clock — the team you can't recruit or retain.
Proactive Threat Hunting
Expert hunters proactively searching your environment for the threats automation alone might miss.
Autonomous Platform Base
The Singularity platform handling machine-speed detection and response underneath — the analysts direct and augment it.
Human Expert Judgement
Analysts make the nuanced judgement calls and hard decisions autonomy alone can't — the pairing good MDR needs.
Full Investigation
The team investigates every real threat end to end — you get answers and context, not just a raised alarm.
Managed Response
They act to stop the threat, augmented by the platform's autonomy — managed RESPONSE, not just managed alerting.
Rapid Containment
AI-augmented containment — the autonomous engine plus expert direction stop threats fast, at any hour.
Incident Communication
Clear, calm communication during an incident — the expertise on call that a lean team can't provide itself.
Vigilance & Wayfinder
Delivered through SentinelOne's threat-services portfolio — a $100M+ ARR, market-validated offering.
Best-in-Class Tech
Runs the autonomous, 6× Gartner Leader Singularity platform — operated by the people who know it best.
Reporting & Transparency
Regular reporting on threats handled and posture — visibility into the protection you're paying for.
No SOC to Build
A 24/7 security team without recruiting a single analyst — the hardest part of security operations, subscribed.
Watch what Singularity MDR runs for you
The platform overview, the autonomous base, and the detection & response the team manages.
SentinelOne Singularity Platform Overview
The platform the MDR team runs for you.
EDR? EPP? Both?!? SentinelOne in 2 Minutes
The autonomous base the experts direct.
SentinelOne vs CrossLock Ransomware
The detection & response the team manages.
Want a live, India-context walkthrough on your own fleet?
Book a guided demo →AI is fast. Experts have judgement. MDR gives you both.
Here’s what genuinely sets Singularity MDR apart from the alternatives.
The 24/7 team you can't hire
Building a real security operations centre means recruiting, retaining and paying scarce analysts to cover nights, weekends and holidays — near-impossible for most organisations in a talent-starved market. Singularity MDR IS that team: SentinelOne's own experts, 24/7, without a single hire. The hardest, most expensive part of security operations, solved by subscription.
AI autonomy plus human judgement
The best MDR pairs machine speed with human expertise, and Singularity MDR is built on exactly that pairing: the platform handles the autonomous, machine-speed detection and response, while SentinelOne's analysts add the hunting, the judgement calls and the nuanced investigations autonomy alone can't. You get both the speed of AI and the wisdom of experts.
They respond, not just alert
The critical distinction in managed security: many services just tell you there's a problem and leave you to fix it. Singularity MDR's team investigates AND responds — taking action to stop the threat, augmented by the platform's autonomy. You get an outcome (the threat handled), not a notification (here's a problem, good luck).
Run on best-in-class autonomous tech
The team runs the Singularity platform — the autonomous, six-time Gartner Leader endpoint benchmark — operated by the people who know it best. You get best-in-class technology AND expert operators, a different thing from owning great tools you don't have the staff to fully wield.
A fast-growing, validated service
SentinelOne's threat services (Vigilance, Wayfinder) have passed $100M in ARR — one of the emerging lines driving over half of new bookings. That growth is the market validating the managed model and SentinelOne investing in it, meaning an actively-developed service, not a neglected afterthought.
The honest scope
Singularity MDR is strong managed detection and response on excellent autonomous tech. CrowdStrike's Falcon Complete (hub live) is the MDR pioneer with a Breach Prevention Warranty; vendor-neutral MDRs like Arctic Wolf work across your existing tools. Singularity MDR's edge is the autonomous-platform pairing and the value positioning. If you already have a mature 24/7 SOC, weigh Singularity + your team vs fully managed. TechBag helps you decide.
The numbers behind the platform
What your Singularity MDR journey looks like
Managed-need scoping
Your coverage gaps (nights/weekends), your SOC-build cost and feasibility, and your risk appetite. TechBag scopes it free.
Onboarding
Singularity deployed (or your existing Singularity connected), SentinelOne's team onboarded, 24/7 coverage begins.
The response drill
A simulated incident to see the team detect, investigate and RESPOND — AI-augmented — and the communication during an event.
Covered steady state
24/7 managed protection, AI autonomy plus expert judgement, regular reporting. TechBag manages the service in INR/GST.
Trusted across regulated industries in 100+ countries
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“We could never staff a 24/7 SOC. Singularity MDR IS our SOC — SentinelOne's experts running the autonomous platform, around the clock. Better than anything we could have built for the money.”
“The AI-plus-human pairing is the value — the platform handles machine-speed response, the analysts handle the hunting and the hard calls. Best of both.”
“An attack landed at 3am. The team detected, investigated and responded before we woke up. We got an outcome, not an alert and a problem.”
“It's the same Singularity platform we'd have bought anyway, run by the people who know it best. Best-in-class tech AND expert operators.”
“Communication during an incident was excellent — clear, calm, and they handled it. For a lean team, that expertise on call is priceless.”
“It's premium — you're paying for experts and 24/7 coverage. Versus building a SOC, it was cheaper AND better for us. Do that math.”
“If you have a mature SOC already, weigh Singularity plus your own team vs fully managed. For everyone else, MDR is the answer.”
“We compared Falcon Complete too — the CrowdStrike warranty is a differentiator. Singularity MDR won on value and the platform we preferred. Bake them off.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the managed detection & response market — tap any vendor to see why it sits where it does.
TechBag MDR Market Grid
Execution strength vs product vision — the classic market map, minus the paywall.
MDR on autonomous Singularity, AI+human — this page's subject.
Response Depth × Autonomous Tech
The grid nobody publishes — whether they truly respond (not just alert) vs how good the underlying autonomous tech is.
Experts + autonomous tech + value — the corner it owns.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Singularity MDR vs the MDR field
The MDR leaders and the DIY option — honest lanes; Falcon Complete and Sophos hubs are live for comparison.
| Dimension | Singularity MDR | Falcon Complete | Arctic Wolf | Sophos MDR | Build your own SOC |
|---|---|---|---|---|---|
| Heritage & focus | MDR on autonomous Singularity | The MDR pioneer | Security-ops MDR | MDR-led vendor | DIY |
| Response (not just alert) | Full response | Full response | Guided | Full response | You respond |
| Underlying tech | Autonomous Singularity | Falcon | Multi-vendor | Sophos platform | Your choice |
| Warranty / assurance | Service assurances | Breach Prevention Warranty | Some | MDR warranty | None |
| Economics | Value-competitive | Premium | Ops-priced | Mid-market value | SOC-build cost |
| Best fit | Orgs wanting MDR on autonomous tech at value | Warranty-led MDR buyers | Vendor-neutral MDR buyers | Mid-market MDR buyers | Mature SOCs |
Which MDR approach fits you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose Singularity MDR if…
- ✓You can't build/staff a 24/7 SOC (most can't)
- ✓You want MDR on autonomous, best-in-class tech at value
- ✓AI autonomy + human expert judgement is the pairing you want
- ✓You want full managed RESPONSE, not just alerting
Choose Falcon Complete if…
- ✓You want the MDR pioneer + Breach Prevention Warranty — hub live
Choose Arctic Wolf if…
- ✓You want vendor-neutral MDR across your existing tools
Choose Sophos MDR if…
- ✓You're mid-market and Sophos-aligned — hub live
Build your own SOC if…
- ✓You have the talent, budget and scale to staff 24/7
What does building a 24/7 SOC cost you?
Drag the sliders (count endpoints; IT-hour cost as loaded SOC-analyst rate). Estimates model the cost of staffing round-the-clock coverage against endpoints, with ~65% removed by subscribing to Singularity MDR instead of recruiting, retaining and paying a 24/7 team — the avoided-breach value is the larger, unpriced win. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models actual device counts and modules.
Three ways to consume it
Singularity MDR is a managed service, priced by scope. TechBag models it against your SOC-build cost (and vs Falcon Complete) in one GST quote.
Singularity MDR
Best for 24/7 protection
- SentinelOne's experts, 24/7
- Monitor, hunt, investigate, RESPOND
- On the autonomous Singularity platform
+ Vigilance & Wayfinder
Best for full threat services
- The $100M+ ARR service portfolio
- AI autonomy + human judgement
- Managed response, not just alerts
Managed vs your team
Best decided honestly
- Fully managed, or gap-filling
- vs building your own SOC
- TechBag models the build-vs-buy
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your device counts and current tools — we’ll model it against what you spend today.
The 8 questions to ask every MDR vendor
Take this into your next vendor call — including ours.
Confirm they RESPOND — investigate and act — not just send alerts. This is the whole difference in MDR.
Understand how the platform autonomy and the human analysts combine — machine speed plus expert judgement.
Cost building and staffing a 24/7 SOC vs Singularity MDR — usually cheaper AND better.
Verify genuine 24/7/365 coverage with expert analysts — the nights and weekends where you're exposed.
Run a simulated incident — see the detect-investigate-respond loop and the communication during an event.
Confirm it runs the autonomous Singularity platform, operated by SentinelOne's experts — best tools AND operators.
If a breach warranty matters, compare Falcon Complete (hub live) — a differentiator to weigh honestly.
If you already have a strong 24/7 SOC, weigh Singularity + your team vs fully managed — TechBag helps you decide.
Questions buyers ask
Ready to evaluate Singularity MDR?
Run the build-vs-buy math with a TechBag advisor, scope a response drill (see the AI+human team act), or compare Singularity MDR vs Falcon Complete honestly.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.