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Datto Endpoint Backup
Your laptops, Macs and branch servers all back up to the cloud. Whether they can boot there is a choice you make at purchase — Datto Endpoint Backup sends image backups of PCs, Macs and servers straight to the Datto Cloud with no appliance — and only its Disaster Recovery SKU can boot them there, a choice you make before the disaster, not during it.
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Same software. Better outcome — at a lower cost.
How it’s rated
Full scoreboard ↓Quick answer
The Datto platform family
This page covers Datto Endpoint Backup — both SKUs, Endpoint Backup and Endpoint Backup with Disaster Recovery. The rest:
Quick facts
30-second orientation- Product
- Direct-to-cloud image backup, sold as two SKUs
- Maker
- Datto, a Kaseya company since June 2022
- Endpoint Backup
- Windows PCs and servers, macOS; PCs every 2 hours
- With DR
- Hourly; Windows and Linux servers, Windows PCs
- The rule
- Only the DR SKU boots in the cloud; no upgrade mid-disaster
- Price
- Quoted by an MSP; Datto publishes no list price
- Storage
- An allotment per licence, pooled across all licences
- After it ends
- Endpoint Backup keeps nothing; the DR SKU keeps 60 days
- India
- No India data centre; the closest Datto Cloud site is Singapore
- In India via
- TechBag — INR/GST, SKU sizing and restore testing
Understand endpoint backup before you buy one
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is endpoint backup?
Endpoint backup copies whole PCs and servers to a remote store, so a lost, broken or encrypted machine can be restored or rebuilt.
USB drives and synced folders vs Datto Endpoint Backup — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | USB drives and synced folders | Datto Endpoint Backup |
|---|---|---|
| Laptop data | A USB drive or a synced folder, if the user remembered | Image backups to the Datto Cloud every two hours |
| A branch server dies | Ship hardware, reinstall, restore for days | Boot it in the Datto Cloud — on the DR SKU only |
| Storage planning | Buy another disk when one fills | One pooled allotment across every licence |
| Proof backups work | Nobody checks until a restore fails | Screenshot Verification of each backup, on the DR SKU |
| Leaving the service | The drives are still in a cupboard | Plain SKU keeps nothing; DR SKU keeps 60 days |
| What it is NOT | — | Not an on-site appliance or a place to run production |
The cheapest test is a restore: back up one PC and one server, run a bare-metal restore — and on the DR SKU, boot the server in the Datto Cloud.
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Agent
Takes image-based backups of the whole machine and sends them straight to the cloud, with no appliance on site; it is rolled out through your RMM or MDM with deployment tokens.
Cloud
Datto’s own immutable cloud, not a public cloud account you manage. Its sites span the US, Canada, Europe, Australia and Singapore; none is in India.
Portal
One multi-tenant portal shared with SIRIS, ALTO and SaaS Protection, where policies, schedules, throttling, data regions and client Hero Reports are set.
Virtualisation
With the Disaster Recovery SKU a backed-up machine can be booted as a virtual machine in the Datto Cloud; plain Endpoint Backup has no such option at all.
An agent on every machine — image backups straight to the Datto Cloud, where only the DR SKU can boot them.
Nine capabilities. Protect, recover, operate.
Datto Endpoint Backup sends whole-machine backups straight to the Datto Cloud — and only one of its two SKUs can boot them there.
Whole machines, no appliance
Image-based backups go directly from each PC or server to the Datto Cloud, so there is no box to buy, rack or replace at any site.
Every two hours, or hourly
Plain Endpoint Backup backs Windows PCs up every two hours; the Disaster Recovery SKU runs hourly for servers and PCs alike.
Backups that survive deletion
On the DR SKU, Cloud Deletion Defense can restore snapshots after an agent is deleted, by accident or by an attacker in the portal.
Rebuild onto new hardware
A full bare-metal restore puts the old machine back on the same or different hardware, without reinstalling Windows or its apps.
Restore only changed blocks
Differential restore copies back only the blocks that changed, and files can go to the original place, a new path or a new device.
Boot servers in the Datto Cloud
The DR SKU can spin a backed-up server up as a virtual machine in the Datto Cloud, for emergencies and DR tests, not for production.
Proof that a backup boots
The DR SKU adds Screenshot Verification, which checks that a backup boots and its applications open, plus scanning for ransomware.
One storage pool per account
Each Endpoint Backup licence adds its allotment to a shared pool, so a large server can use space a small laptop never needs.
Deployed from the RMM
Agents roll out through an RMM or MDM with deployment tokens, and the portal ties in with IT Glue, PSAs and Datto’s other backup lines.
Watch Datto Endpoint Backup in action
Kaseya’s 2023 walkthrough of Endpoint Backup for PCs, and Datto’s 2020 explainer from when the product was called Cloud Continuity for PCs. No official video covers the Disaster Recovery SKU.
Datto Endpoint Backup for PCs
The PC product under its current name, from Kaseya in 2023.
What is Datto Cloud Continuity for PCs and How Does It Work?
The 2020 explainer, made before the rename to Endpoint Backup for PCs.
Want a live, India-context walkthrough for your environment?
Book a guided demo →A laptop can be rebuilt; a branch server needs to come back today. Datto sells both — as two different SKUs.
Here’s what genuinely sets it apart — and exactly where it stops.
Two SKUs, and the choice is made up front
Both SKUs use the same agent and the same cloud, which is why buyers treat them as one. They are not. Only Endpoint Backup with Disaster Recovery can boot a machine in the Datto Cloud, and Datto’s terms say you cannot upgrade to it during a disaster or otherwise after purchase. Decide per machine before signing.
Cloud recovery without an appliance
The DR SKU gives a branch server or a lone cloud instance the kind of recovery that used to need a SIRIS box: hourly backups, a boot in the Datto Cloud and verified screenshots. It is a flat fee, with no cloud storage, hosting, DR or self-service DR-testing charges on top.
Storage is pooled, not rationed per machine
Every Endpoint Backup licence brings a storage allotment that joins one pool, so heavy and light machines balance out. Go over the pool and the excess is billed monthly in arrears; fall back under it and the charge stops. Kaseya 365 Endpoint instead carries 5 TB shared across all endpoints.
Where it stops
Plain Endpoint Backup cannot boot anything in the cloud, and when its subscription ends nothing is kept, so export first. Macs are covered only by the plain SKU, and Linux only by the DR SKU. There is no Datto list price, no India data centre and no rupee price; cloud boots are for emergencies and tests only.
The numbers behind the platform
What your Datto Endpoint Backup rollout looks like
Sort every machine by SKU
List each server you would need to boot elsewhere after a failure; those go on the DR SKU. Laptops and Macs fit plain Endpoint Backup.
Size the pool, pick the region
Estimate data per machine to size the pooled allotment, and choose the Datto Cloud region — Singapore is the nearest to India.
Pilot through your MSP
Push the agent to one PC, one Mac and one server through your RMM with a deployment token, and watch the first backups land.
Prove the recovery
Run a bare-metal restore onto different hardware, and on the DR SKU boot a server in the Datto Cloud as a test, then shut it down.
Roll out and write the exit
Move the remaining machines, and record how backups are exported before any plain Endpoint Backup licence is ended.
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“Our MSP put the plant’s file server on plain Endpoint Backup to save a little. When its disks failed we had no cloud boot, only a rebuild.”
“The branch servers are on the DR SKU. In the quarterly test one booted in the Datto Cloud and staff reached it the same morning.”
“A stolen laptop came back onto a different model through bare-metal restore, apps and settings intact, before the user’s lunch.”
“Pooled storage suits us: the design team’s Macs are heavy, the sales laptops are light, and one pool absorbs both without overages.”
“The auditors asked where copies live. Singapore is the answer, and we had to write that into our data-handling policy before sign-off.”
“Our Linux application servers only fit the DR SKU, which we learned in scoping, not after. Get the OS list right before the quote.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the endpoint backup market — tap any vendor to see why it sits where it does.
TechBag Endpoint Backup Grid
Execution strength vs product vision — the classic market map, minus the paywall.
Two SKUs; cloud boot on the DR SKU only; quoted by an MSP.
Cloud Recovery Depth × Price Clarity
The grid nobody publishes — how far a product goes beyond restoring files, up to booting machines in the cloud, vs how much of its price and storage terms it publishes.
Cloud boot on the DR SKU only; no list price, storage pooled.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Datto Endpoint Backup vs the endpoint backup field
Against N-able Cove, Acronis Cyber Protect Cloud, NinjaOne Backup, IDrive 360 and Veeam’s agents — on coverage, cloud recovery, price, storage, security, exit terms and India.
| Dimension | Datto Endpoint Backup | N-able Cove | Acronis Cyber Protect Cloud | NinjaOne Backup | IDrive 360 | Veeam Agent / Data Platform |
|---|---|---|---|---|---|---|
| What it is | Two-SKU cloud backup | Cloud-native backup, DR | MSP backup plus security | Add-on to NinjaOne RMM | Per-device cloud backup | Agents under Veeam B&R |
| Deployment | Agent to Datto Cloud | Direct to N-able cloud | Cloud, SP or local | Cloud, local or hybrid | IDrive cloud, no server | Self-run, your storage |
| Devices covered | Split by SKU | Win, Mac, Linux, M365 | Machines, VMs and SaaS | Win, Mac, Linux | PCs, servers, phones | Win, Linux, Mac agents |
| Pricing model | Per licence, via MSP | Flat per device | Three licence models | Per device, quoted | Per device, in packs | VUL per workload |
| Published entry price | No Datto list price | No rate card | Partner calculator | Custom quote | $29.90 a device a year | $0 free agent |
| Cloud DR: included or add-on | DR SKU only | Standby Image, DRaaS | Advanced DR pack | Restore, not failover | No cloud boot | Restore to Azure, AWS |
| Scale and limits | Pooled allotment | 10-year retention | Storage per workload | Plans per device group | 10 TB per device | 10 free, then licensed |
| Security depth | No Datto CVE since 2018 | Immutable, auto-tested | Security in the agent | Immutable storage | Locked daily snapshots | Hardened repositories |
| Integrations | IT Glue, PSAs, RMMs | N-able RMMs | RMM and PSA built in | Same console as RMM | ConnectWise, Intune | Veeam ONE, hypervisors |
| Governance and SSO | Forced 2FA, multi-tenant | SSO not stated | Per-tenant control | NinjaOne roles | SSO, 2FA, IP rules | Roles, your directory |
| India storage region | Singapore nearest | None in India | Mumbai data centre | No India hosting listed | US data centres | Your site or Vault |
| Support | Via your MSP | MSP-led | Provider-led | Included, unlimited | 99.9% uptime SLA | With paid licences |
| Lock-in and exit | Nothing kept at end | Long retention tail | Commitment tiers | Tied to the platform | First-year discount | Portable licence |
| Best fit | MSP clients with servers | MSPs wanting flat rates | One-agent MSP stacks | Existing NinjaOne fleets | Price-first SMBs | Self-run IT teams |
Which approach fits you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose Datto Endpoint Backup if…
- ✓An MSP already runs Datto or Kaseya for you and you want PCs, Macs and remote servers in the same portal
- ✓Servers you cannot afford to lose go on the Disaster Recovery SKU from day one, so they can boot in the Datto Cloud
- ✓You want no appliance and one storage pool across all licences, or endpoint backup inside Kaseya 365 Endpoint
Compare alternatives if…
- ✓Backups must be stored in India — Acronis has a Mumbai data centre and Veeam Data Cloud Vault has Indian Azure regions
- ✓You want a published per-device price — IDrive 360 lists one
- ✓Your fleet already runs NinjaOne or N-able, where backup sits in the same console
Do not expect…
- ✓A cloud boot from plain Endpoint Backup, or an upgrade to the DR SKU in the middle of a disaster
- ✓Any backups kept after a plain Endpoint Backup subscription ends
- ✓A Datto list price, a rupee price or a Datto data centre in India
Datto Endpoint Backup is one of 27 backup & recovery products TechBag carries. The Backup & Recovery guide narrows them to a shortlist and shows the reasoning. →
What does hand-run endpoint recovery cost you?
Drag the sliders (PCs, Macs and servers you protect; IT staff-hour cost). Estimates model staff time spent chasing failed or missing backups, restoring lost files and rebuilding dead machines by hand, at an assumed 1.5 hours per machine a year, with 70% of it removed by managed image backup and bare-metal restore. Both figures are assumptions. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.
Three ways to consume it
Not published: Datto sells both SKUs through MSPs by quote (Kaseya also sells to in-house IT teams in some markets). Endpoint Backup licences each carry a Datto Cloud storage allotment, pooled across all licences, with excess billed monthly in arrears; Endpoint Backup with Disaster Recovery is a flat fee with no storage, hosting, DR or self-service DR-testing charges. Endpoint backup also comes inside Kaseya 365 Endpoint with 5 TB of shared storage and a 50-endpoint minimum; Pro is reported at $5.25 and Express at $2.25 per endpoint a month — press and reseller figures, not a Kaseya list. Prices are in USD. TechBag sorts your machines into the right SKU first, then quotes in INR with GST.
Endpoint Backup
Best for PCs, Macs and file servers
- Quoted per licence; storage pooled
- PCs every 2 hours; Windows and macOS
- No cloud boot; nothing kept after it ends
+ Platform add-ons
Best for a broader rollout
- Scoped to your estate
- Add-on modules as needed
- Phased, right-sized deployment
Endpoint Backup with DR
Best for servers that must come back fast
- Flat fee; no storage, DR or test fees
- Hourly; Windows and Linux servers, PCs
- Boots in the Datto Cloud; 60 days after end
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your requirements and current tools — we’ll model it against what you spend today.
The 8 questions to ask every vendor
Take this into your next vendor call — including ours.
Which servers must be bootable within hours of a failure? Put each one on the DR SKU now; you cannot upgrade it mid-disaster.
Do you back up Macs? Only plain Endpoint Backup covers macOS; the DR SKU protects Windows and Linux servers and Windows PCs.
Do you run Linux servers? They are covered only by the DR SKU, so price them at that tier from the start.
How much data per machine? Licences share one pooled allotment, and excess above it is billed monthly in arrears.
Can backups be stored in Singapore? Datto has no India data centre; check your regulator and your contracts first.
What happens at the end? Plain Endpoint Backup keeps nothing after termination, so plan the export in advance.
Which MSP will sell and support it? Datto sells through MSPs, and your support terms are the MSP’s terms.
Would Kaseya 365 Endpoint fit better? It includes endpoint backup with 5 TB shared, but needs at least 50 endpoints.
Questions buyers ask
Ready to evaluate Datto Endpoint Backup?
List which machines you would need to boot after a failure first, or let a TechBag advisor sort your estate into the two SKUs and size the storage pool.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.