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Delinea Account Lifecycle Manager

Your directory holds service accounts nobody remembers creating. Each one should have a request behind it and an end in sight — Delinea Account Lifecycle Manager puts every service account in Active Directory and Entra ID through one flow — requested, approved, provisioned automatically, vaulted in Secret Server, and deprovisioned when its job ends.

Every service account requested and retiredNo India region; Singapore or UAE nearestQuote-only; 30-day free trial

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How it’s rated

Full scoreboard ↓
Pricing
Every Delinea product is priced on request; the licence unit for this one is not published
Quote
Scope
The two Microsoft directories Delinea names; no other directory or platform is listed
AD + Entra ID
Analysts
Delinea, the company, in Gartner’s 2025 PAM Magic Quadrant; nothing rates this product alone
PAM Leader
India
Delinea’s cloud has no Indian geography; Singapore and the UAE are the closest
No region

Quick answer

Delinea Account Lifecycle Manager governs service accounts in Active Directory and Entra ID across their whole life: requests go through approval workflows, provisioning and deprovisioning run automatically, and the passwords sit in Secret Server, Delinea’s vault. It is SaaS, quote-only, with a free 30-day trial. Delinea has no India hosting region; Singapore or the UAE is the nearest. Read more ↓ Show less ↑
Part 01 · Orient

The Delinea platform family

This page covers Delinea Account Lifecycle Manager — service account governance for AD and Entra ID. The rest:

Quick facts

30-second orientation
Product
SaaS governance of service accounts, from discovery and provisioning to decommissioning
Maker
Delinea Inc., San Francisco; backed by TPG, CEO Art Gilliland; formed 2021 from Thycotic and Centrify
Directories
Active Directory and Azure AD, now Microsoft Entra ID
Vault
Secret Server holds the credentials, on-premises or as Secret Server Cloud
Price
Quote-only; Delinea publishes no figure and no licence unit
Trial
Free for 30 days
Bundles
Delinea’s Enterprise Platform bundle lists service account governance
Also sold as
A component of IBM Verify Privileged Identity, which is Delinea technology
India
No India region; Delinea’s nearest geographies are Singapore (SEA) and the UAE
In India via
TechBag — service-account inventory, quote in INR with GST, pilot on one OU
Part 02 · Learn

Understand service account governance before you buy it

Most product pages skip this. We start here — so you buy a capability, not a buzzword.

What is service account governance?

Treating each non-human account as something that is requested, approved and eventually retired, not a password set once and forgotten.

Service accounts made by hand and never retired vs a governed lifecycle — the honest table

What consolidation actually replaces, dimension by dimension.

DimensionService accounts made by hand, never retiredDelinea Account Lifecycle Manager
How a service account is bornA ticket, a console and a guessed nameA request routed through an approval workflow
Who creates itWhichever admin picked up the ticketAutomated provisioning in AD or Entra ID
Where the password livesA script, a config file, someone’s notesSecret Server, rotated on its templates
What happens when the job endsNothing; the account stays enabledAutomated deprovisioning
Old accounts nobody ownsInvisible until an audit finds themBrought in through discovery
What it is NOT—A vault on its own, or cover beyond AD and Entra ID

The cheapest test is one retirement: decommission a known-dead service account through the workflow and check nothing of it is left.

Under the hood

The five pieces of the platform

Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.

01
Where the service accounts actually live

Directory

Active Directory and Entra ID

The accounts being governed stay ordinary objects in on-premises Active Directory or in Entra ID (formerly Azure AD); Delinea names no other directory for this product.

02
Where requests are approved and acted on

Workflow

Account Lifecycle Manager (SaaS)

The SaaS service runs the lifecycle Delinea describes: discovery, a request, an approval workflow, automated provisioning, and automated deprovisioning when the account retires.

03
Where each service account’s password is kept

Vault

Delinea Secret Server

Secret Server is the credential back end: it stores the secret and rotates it with its own templates, either on your servers or as Secret Server Cloud on the Delinea Platform.

04
Where the tenant’s data is held

Geography

Delinea cloud regions

Delinea hosts in AU, CA, EU, SEA, UAE, UK and US geographies, replicating inside the one you pick; there is no Indian region, so confirm your tenant’s home in writing.

A SaaS workflow over AD and Entra ID — Secret Server keeps every password, in a Delinea geography outside India.

Part 03 · Evaluate

Six capabilities. Discover, govern, retire.

Delinea Account Lifecycle Manager gives each service account a governed life, from the first request to its removal.

Discover
Discovery

Start from what already exists

Delinea frames the lifecycle as beginning with discovery, so service accounts created years ago come under governance too.

Discover
Two directories

On-premises AD and Entra ID

One workflow covers service accounts in Active Directory and in Entra ID, so hybrid estates do not need two processes.

Govern
Approvals

No account without a yes

A new service account is a request that passes an approval workflow before anything is written into the directory.

Govern
Provisioning

Created by the system

Once approved, the account is provisioned automatically, rather than by an administrator typing it into a console.

Govern
Vaulted

The password goes to Secret Server

Credentials are held in Secret Server, which rotates them on its templates, so nobody needs to keep the password.

Retire
Decommission

Retired, not forgotten

Deprovisioning is automated as well, so an account whose job has ended is removed instead of lingering with its rights.

See it, don’t just read it

Watch Delinea Account Lifecycle Manager in action

Delinea’s own 2023 demo of Account Lifecycle Manager, from its official channel.

Delinea (official)·Demo, April 2023

Account Lifecycle Manager Demo

Delinea’s own walk-through of the product, recorded in 2023; check today’s screens in the trial.

Want a live, India-context walkthrough for your environment?

Book a guided demo →
Why Delinea Account Lifecycle Manager

Service accounts are created for a job and outlive it. Account Lifecycle Manager gives each one an approved start and an automated end.

Here’s what genuinely sets it apart — and exactly where it stops.

01

Service accounts get a beginning and an end

Service accounts are usually made for one job and never revisited. Here each one gets a life: a request, an approval, automatic provisioning in Active Directory or Entra ID, and automatic deprovisioning when the job ends — governance, in Delinea’s words, from discovery through decommissioning.

02

The password never leaves the vault

There is no second password store. Secret Server, Delinea’s PAM vault, is the credential back end, so each service account’s secret is kept and rotated beside your other privileged passwords. Vendor-wide, Delinea sits among Gartner’s 2025 PAM Leaders and is KuppingerCole’s 2026 Overall Leader.

03

Easy to try before the quote

It is a separate product with its own free 30-day trial, so a team can aim it at one organisational unit and watch a request reach a provisioned account. The Platform’s Enterprise bundle lists service account governance, and IBM resells the product inside Verify Privileged Identity.

04

Where it stops

Only Active Directory and Entra ID are named; Linux local accounts, databases and cloud IAM roles are not. It needs Secret Server, a second purchase if you lack it. Price and licence unit are unpublished, and with no Indian hosting region the nearest geography is Singapore or the UAE.

The idea
Every service account requested and retired
The residency
No India region; Singapore or UAE nearest
The price
Quote-only; 30-day free trial
Proof, not promises

The numbers behind the platform

30 days
the free trial Delinea offers for this product before any quote
— Vendor
2 directories
Active Directory and Entra ID, the scope Delinea states for it
— Vendor
7 geographies
Delinea cloud hosting geographies; India is not one of them
— Vendor docs
$400M+
annual recurring revenue Delinea passed in August 2025, mostly SaaS
— Vendor
2025
the Gartner PAM Magic Quadrant naming Delinea, the company, a Leader
— Analyst
2026
the KuppingerCole PAM Leadership Compass naming Delinea Overall Leader
— Analyst

What your Account Lifecycle Manager rollout looks like

Week 1Model

Count the service accounts

Export every service account from AD and Entra ID, note what uses each one and who, if anyone, still answers for it.

Week 2Decide

Check the vault question

Confirm whether Secret Server is already licensed and patched (12.2.7 or later on-premises) before you scope the trial.

Week 3Pilot

Pilot in one OU

Start the 30-day trial on one organisational unit and send three real requests through approval to provisioning.

Month 2Prove

Retire something on purpose

Decommission a known-dead account through the workflow and check the directory object and its vaulted secret are gone.

Month 3Commit

Make it the only route

Turn off manual creation of service accounts, publish the request path, and bring discovered legacy accounts under it.

Verified reviews

The review scoreboard

Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.

4.2
34+ reviews*
82% would recommend
Approval workflow4.4
Secret Server pairing4.4
Automated deprovisioning4.2
Directory coverage3.8
Value for money3.7
5★
46%
4★
34%
3★
13%
2★
5%
1★
2%

Quick poll — what’s driving your evaluation?

Talk to an advisor
BFSI
“Application teams used to ask for a service account on chat. Now it is a request with an approver, and the password lands in Secret Server.”
Identity Engineer
BFSI
Manufacturing
“Retiring accounts was the win for us. When an integration ended, its account went too, instead of sitting enabled for years.”
Active Directory Administrator
Manufacturing
Healthcare
“It only made sense because we already ran Secret Server. Without the vault you are buying two products, so price both together.”
Head of IT Security
Healthcare
Logistics
“Our Linux and database service accounts are outside its scope, so it covers the Windows half of the problem and no more.”
Infrastructure Architect
Logistics
The market maps

Where everyone sits — the grids

Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the service account governance market — tap any vendor to see why it sits where it does.

Grid 01 · The market

TechBag Service Account Governance Grid

Execution strength vs product vision — the classic market map, minus the paywall.

ChallengersLeadersSpecialistsVisionaries
Delinea Account Lifecycle ManagerThis page

Quote-only SaaS; 30-day free trial.

Grid 02 · The architecture

Credential Control × Lifecycle Automation

The grid nobody publishes — how well each tool vaults and rotates service-account passwords vs how much of the account’s life it automates.

Lifecycle without a vaultGoverned and vaultedDirectory consolesVault-first PAM
Delinea Account Lifecycle ManagerThis page

Request, approve, provision, retire; Secret Server keeps the password.

Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.

Part 04 · Decide

Delinea Account Lifecycle Manager vs the service-account field

Against One Identity Active Roles, ManageEngine AD360, Securden Unified PAM, CyberArk Privileged Access Manager and BeyondTrust Password Safe — on scope, price, vaulting, approvals, exit and India.

DimensionDelinea Account Lifecycle ManagerOne Identity Active RolesManageEngine AD360Securden Unified PAMCyberArk Privileged Access ManagerBeyondTrust Password Safe
What it isService-account upkeepAD and Entra admin layerAD tool bundleAll-in-one PAMReference PAM vaultPrivileged password safe
DeploymentSaaS onlyOn-prem, hybrid, cloudOn-prem or cloudOn-prem or as a serviceSelf-hosted or SaaSOn-prem, own cloud, SaaS
Systems coveredAD and Entra IDAD and Entra IDAD and Microsoft 365Windows to SaaS adminsBroadest target listWindows to cloud keys
Pricing modelQuote onlyPer managed accountPer module, not per userPer user, all-inclusivePer privileged userPer managed asset
Published entry priceNot publishedNot publishedFrom about $595/moduleFree for 5 users~$1,800–12,000/user/yr$157/asset/yr (GSA)
Included vs add-onNeeds Secret ServerPart of a wider platformEach module separateOne licence, everythingSecrets Manager apartApp secrets inside
ScaleNot publishedVerified at scaleVerified at scaleUnverified past 1,000~9,000 customersVerified at scale
Service-account controlsRequest to retirementPolicy on every changeProvision and audit ADVault and rotateFinds hard-coded onesDiscovers and rotates
IntegrationsBuilt on Secret ServerMicrosoft directoriesMicrosoft stackSecurden platformIdira platformIdP, SIEM, ServiceNow
Approvals and auditApproval workflowsBasic certificationReport and attestJIT and recordingIsolated and recordedSession management
India storage regionNo India regionSelf-host in IndiaIn-country cloudIndia-built, self-hostOffice; self-host itOffice; self-host it
SupportNo India officeTerms not publishedIndia-HQ vendorTerms not publishedTerms not publishedTerms not published
Lock-in and exitTied to Secret ServerDirectory stays nativeModules come apartOne vendor for all PAMHeavy to unwindPathfinder platform
Best fitDelinea vault ownersDelegated AD adminAD shops on a budgetLean PAM teamsLarge regulated estatesFew admins, many servers
● Strong◐ Partial / add-on○ Weak / externalCompiled from public vendor materials and review platforms for orientation; verify before relying on it.

Which approach fits you?

Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.

Choose Delinea Account Lifecycle Manager if…

  • ✓You already run Secret Server and want service accounts requested, approved and created through it rather than by hand
  • ✓Your service accounts live in Active Directory or Entra ID, and the real gap is accounts nobody ever retires
  • ✓A SaaS workflow is acceptable, with its data held in Singapore, the UAE or another Delinea geography outside India

Compare alternatives if…

  • ✓You need the directory itself managed and delegated, not only its service accounts — Active Roles and AD360 do that
  • ✓You want a printed price before the first call — AD360 lists its modules, and BeyondTrust’s GSA rate is public
  • ✓The real risk is hard-coded passwords across Linux, databases and network gear — a full vault such as CyberArk or Securden

Do not expect…

  • ✓Service-account cover for Linux local accounts, databases or cloud IAM roles — Delinea names only AD and Entra ID
  • ✓A vault of its own; the passwords need Secret Server, which may be another purchase
  • ✓An Indian hosting region, a published price, or an analyst rating for this product on its own

TechBag has no service account governance guide yet, so Delinea Account Lifecycle Manager sits outside the category guides. Browse all products to compare it with the rest of the catalogue. →

Do the math

What does hand-managing service accounts cost you?

Drag the sliders (service accounts in AD and Entra ID; administrator-hour cost). Estimates model admin time spent creating, chasing approval for, tracking and cleaning up service accounts at an assumed 1.5 hours per account a year, with 70% of it removed by an automated request-to-retirement workflow. Both figures are assumptions, and the licence has its own cost. Illustrative.

300
2510,000
₹800
₹300₹2,000

Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.

Current annual service-account admin cost
₹3,60,000
Estimated annual savings
₹2,52,000
≈ ₹12,60,000 over 5 years
Turn this into a real quote →
Pricing & plans

Three ways to consume it

Not published: Delinea quotes Account Lifecycle Manager like every product it sells, names no licence unit, and has no pricing page; per-user figures on third-party sites are not Delinea list prices. The passwords live in Secret Server, so price both together unless you already own it, and ask whether your Delinea Platform bundle covers service account governance. A free 30-day trial comes first. TechBag counts your service accounts, then gets the quote itemised in INR with GST.

Account Lifecycle Manager

Best for estates already on Secret Server

  • Quote-only; licence unit not published
  • Free 30-day trial
  • AD and Entra ID service accounts

+ Platform add-ons

Best for a broader rollout

  • Scoped to your estate
  • Add-on modules as needed
  • Phased, right-sized deployment

Delinea Platform Enterprise

Best when buying the vault and governance together

  • Lists service account governance
  • Priced on request, like every bundle
  • 30 admins, 30 business users, 6 TB storage

Buy it for less — TechBag pricing beats list

Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.

Get a discounted quote →

Get an India-ready quote

Tell us your requirements and current tools — we’ll model it against what you spend today.

Get Quote
Evaluation kit

The 8 questions to ask every vendor

Take this into your next vendor call — including ours.

1
Inventory

How many service accounts exist in AD and Entra ID today, and how many have a named person answerable for them?

2
Scope

Do any critical service accounts live outside AD and Entra ID — Linux, databases, cloud IAM? This product does not name them.

3
Vault

Is Secret Server already licensed? If not, price it with this product, and confirm on-premises builds run 12.2.7 or later.

4
Approvers

Who should approve a new service account — the application owner, the AD team, security — and is that written down?

5
Retirement

What signal says an account’s job has ended, so deprovisioning is triggered rather than left to someone’s memory?

6
Hosting

Which Delinea geography will hold the tenant — Singapore, the UAE or another — and does that satisfy your regulator?

7
Licence

What is the licence unit — accounts, users or a Platform bundle? Delinea does not publish it, so get it in the quote.

8
Exit

If you later leave Delinea, what happens to the request history and the vaulted service-account passwords?

FAQ

Questions buyers ask

It is Delinea’s SaaS product for governing service accounts — the non-human accounts applications and scheduled jobs use. Delinea describes it as governance from discovery and provisioning through decommissioning, with approval workflows and automated provisioning and deprovisioning in Active Directory and Entra ID.

Ready to evaluate Delinea Account Lifecycle Manager?

Count the service accounts in your directories first, or let a TechBag advisor scope a 30-day trial on one organisational unit.

Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.