Your directory holds service accounts nobody remembers creating. Each one should have a request behind it and an end in sight — Delinea Account Lifecycle Manager puts every service account in Active Directory and Entra ID through one flow — requested, approved, provisioned automatically, vaulted in Secret Server, and deprovisioned when its job ends.
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This page covers Delinea Account Lifecycle Manager — service account governance for AD and Entra ID. The rest:
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
Treating each non-human account as something that is requested, approved and eventually retired, not a password set once and forgotten.
What consolidation actually replaces, dimension by dimension.
| Dimension | Service accounts made by hand, never retired | Delinea Account Lifecycle Manager |
|---|---|---|
| How a service account is born | A ticket, a console and a guessed name | A request routed through an approval workflow |
| Who creates it | Whichever admin picked up the ticket | Automated provisioning in AD or Entra ID |
| Where the password lives | A script, a config file, someone’s notes | Secret Server, rotated on its templates |
| What happens when the job ends | Nothing; the account stays enabled | Automated deprovisioning |
| Old accounts nobody owns | Invisible until an audit finds them | Brought in through discovery |
| What it is NOT | — | A vault on its own, or cover beyond AD and Entra ID |
The cheapest test is one retirement: decommission a known-dead service account through the workflow and check nothing of it is left.
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
The accounts being governed stay ordinary objects in on-premises Active Directory or in Entra ID (formerly Azure AD); Delinea names no other directory for this product.
The SaaS service runs the lifecycle Delinea describes: discovery, a request, an approval workflow, automated provisioning, and automated deprovisioning when the account retires.
Secret Server is the credential back end: it stores the secret and rotates it with its own templates, either on your servers or as Secret Server Cloud on the Delinea Platform.
Delinea hosts in AU, CA, EU, SEA, UAE, UK and US geographies, replicating inside the one you pick; there is no Indian region, so confirm your tenant’s home in writing.
A SaaS workflow over AD and Entra ID — Secret Server keeps every password, in a Delinea geography outside India.
Delinea Account Lifecycle Manager gives each service account a governed life, from the first request to its removal.
Delinea frames the lifecycle as beginning with discovery, so service accounts created years ago come under governance too.
One workflow covers service accounts in Active Directory and in Entra ID, so hybrid estates do not need two processes.
A new service account is a request that passes an approval workflow before anything is written into the directory.
Once approved, the account is provisioned automatically, rather than by an administrator typing it into a console.
Credentials are held in Secret Server, which rotates them on its templates, so nobody needs to keep the password.
Deprovisioning is automated as well, so an account whose job has ended is removed instead of lingering with its rights.
Delinea’s own 2023 demo of Account Lifecycle Manager, from its official channel.
Delinea’s own walk-through of the product, recorded in 2023; check today’s screens in the trial.
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Book a guided demo →Here’s what genuinely sets it apart — and exactly where it stops.
Service accounts are usually made for one job and never revisited. Here each one gets a life: a request, an approval, automatic provisioning in Active Directory or Entra ID, and automatic deprovisioning when the job ends — governance, in Delinea’s words, from discovery through decommissioning.
There is no second password store. Secret Server, Delinea’s PAM vault, is the credential back end, so each service account’s secret is kept and rotated beside your other privileged passwords. Vendor-wide, Delinea sits among Gartner’s 2025 PAM Leaders and is KuppingerCole’s 2026 Overall Leader.
It is a separate product with its own free 30-day trial, so a team can aim it at one organisational unit and watch a request reach a provisioned account. The Platform’s Enterprise bundle lists service account governance, and IBM resells the product inside Verify Privileged Identity.
Only Active Directory and Entra ID are named; Linux local accounts, databases and cloud IAM roles are not. It needs Secret Server, a second purchase if you lack it. Price and licence unit are unpublished, and with no Indian hosting region the nearest geography is Singapore or the UAE.
Export every service account from AD and Entra ID, note what uses each one and who, if anyone, still answers for it.
Confirm whether Secret Server is already licensed and patched (12.2.7 or later on-premises) before you scope the trial.
Start the 30-day trial on one organisational unit and send three real requests through approval to provisioning.
Decommission a known-dead account through the workflow and check the directory object and its vaulted secret are gone.
Turn off manual creation of service accounts, publish the request path, and bring discovered legacy accounts under it.
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
“Application teams used to ask for a service account on chat. Now it is a request with an approver, and the password lands in Secret Server.”
“Retiring accounts was the win for us. When an integration ended, its account went too, instead of sitting enabled for years.”
“It only made sense because we already ran Secret Server. Without the vault you are buying two products, so price both together.”
“Our Linux and database service accounts are outside its scope, so it covers the Windows half of the problem and no more.”
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the service account governance market — tap any vendor to see why it sits where it does.
Execution strength vs product vision — the classic market map, minus the paywall.
Quote-only SaaS; 30-day free trial.
The grid nobody publishes — how well each tool vaults and rotates service-account passwords vs how much of the account’s life it automates.
Request, approve, provision, retire; Secret Server keeps the password.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Against One Identity Active Roles, ManageEngine AD360, Securden Unified PAM, CyberArk Privileged Access Manager and BeyondTrust Password Safe — on scope, price, vaulting, approvals, exit and India.
| Dimension | Delinea Account Lifecycle Manager | One Identity Active Roles | ManageEngine AD360 | Securden Unified PAM | CyberArk Privileged Access Manager | BeyondTrust Password Safe |
|---|---|---|---|---|---|---|
| What it is | Service-account upkeep | AD and Entra admin layer | AD tool bundle | All-in-one PAM | Reference PAM vault | Privileged password safe |
| Deployment | SaaS only | On-prem, hybrid, cloud | On-prem or cloud | On-prem or as a service | Self-hosted or SaaS | On-prem, own cloud, SaaS |
| Systems covered | AD and Entra ID | AD and Entra ID | AD and Microsoft 365 | Windows to SaaS admins | Broadest target list | Windows to cloud keys |
| Pricing model | Quote only | Per managed account | Per module, not per user | Per user, all-inclusive | Per privileged user | Per managed asset |
| Published entry price | Not published | Not published | From about $595/module | Free for 5 users | ~$1,800–12,000/user/yr | $157/asset/yr (GSA) |
| Included vs add-on | Needs Secret Server | Part of a wider platform | Each module separate | One licence, everything | Secrets Manager apart | App secrets inside |
| Scale | Not published | Verified at scale | Verified at scale | Unverified past 1,000 | ~9,000 customers | Verified at scale |
| Service-account controls | Request to retirement | Policy on every change | Provision and audit AD | Vault and rotate | Finds hard-coded ones | Discovers and rotates |
| Integrations | Built on Secret Server | Microsoft directories | Microsoft stack | Securden platform | Idira platform | IdP, SIEM, ServiceNow |
| Approvals and audit | Approval workflows | Basic certification | Report and attest | JIT and recording | Isolated and recorded | Session management |
| India storage region | No India region | Self-host in India | In-country cloud | India-built, self-host | Office; self-host it | Office; self-host it |
| Support | No India office | Terms not published | India-HQ vendor | Terms not published | Terms not published | Terms not published |
| Lock-in and exit | Tied to Secret Server | Directory stays native | Modules come apart | One vendor for all PAM | Heavy to unwind | Pathfinder platform |
| Best fit | Delinea vault owners | Delegated AD admin | AD shops on a budget | Lean PAM teams | Large regulated estates | Few admins, many servers |
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
TechBag has no service account governance guide yet, so Delinea Account Lifecycle Manager sits outside the category guides. Browse all products to compare it with the rest of the catalogue. →
Drag the sliders (service accounts in AD and Entra ID; administrator-hour cost). Estimates model admin time spent creating, chasing approval for, tracking and cleaning up service accounts at an assumed 1.5 hours per account a year, with 70% of it removed by an automated request-to-retirement workflow. Both figures are assumptions, and the licence has its own cost. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.
Not published: Delinea quotes Account Lifecycle Manager like every product it sells, names no licence unit, and has no pricing page; per-user figures on third-party sites are not Delinea list prices. The passwords live in Secret Server, so price both together unless you already own it, and ask whether your Delinea Platform bundle covers service account governance. A free 30-day trial comes first. TechBag counts your service accounts, then gets the quote itemised in INR with GST.
Best for estates already on Secret Server
Best for a broader rollout
Best when buying the vault and governance together
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Tell us your requirements and current tools — we’ll model it against what you spend today.
Take this into your next vendor call — including ours.
How many service accounts exist in AD and Entra ID today, and how many have a named person answerable for them?
Do any critical service accounts live outside AD and Entra ID — Linux, databases, cloud IAM? This product does not name them.
Is Secret Server already licensed? If not, price it with this product, and confirm on-premises builds run 12.2.7 or later.
Who should approve a new service account — the application owner, the AD team, security — and is that written down?
What signal says an account’s job has ended, so deprovisioning is triggered rather than left to someone’s memory?
Which Delinea geography will hold the tenant — Singapore, the UAE or another — and does that satisfy your regulator?
What is the licence unit — accounts, users or a Platform bundle? Delinea does not publish it, so get it in the quote.
If you later leave Delinea, what happens to the request history and the vaulted service-account passwords?
Count the service accounts in your directories first, or let a TechBag advisor scope a 30-day trial on one organisational unit.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.