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Remote Desktop Manager
Your admins open RDP, SSH, web consoles and support tools all day. The passwords shouldn’t live in a spreadsheet — Remote Desktop Manager keeps every server, device and console your admins reach in one shared tree — opening RDP, SSH, VNC, web and support-tool sessions with the credential filled in from a vault you can host yourself.
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How it’s rated
Full scoreboard ↓Quick answer
The Devolutions platform family
This page covers Remote Desktop Manager — Free and team use, with Devolutions Server, Devolutions Cloud, Launcher and Devolutions Agent. The rest:
Quick facts
30-second orientation- Product
- Connection manager with a shared credential vault
- Maker
- Devolutions Inc. — private, founder-led, Québec, since 2010
- Licence
- Per named user, unlimited devices; not per technician
- Price
- $30 per user a month, billed annually ($360 a year)
- Free
- Free edition for individual use, commercial use allowed
- Hosting
- Vault in self-hosted Devolutions Server or Devolutions Cloud
- Security
- XChaCha20-Poly1305 vault; SOC 2 Type II for Devolutions Cloud
- Analysts
- No analyst placement; G2 and Capterra are user reviews
- India
- No India office or cloud region; self-host to store in India
- In India via
- TechBag — INR/GST, sizing and support
Understand connection managers before you buy one
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is a connection manager?
A connection manager keeps every host an admin reaches in one tree and opens each session with the right client and stored credential.
Six remote tools and a password spreadsheet vs Remote Desktop Manager — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | Six remote tools and a password spreadsheet | Remote Desktop Manager |
|---|---|---|
| Opening a server session | Find the IP, open the right client, type a password | One click from a shared tree, credential injected |
| Storing admin passwords | A spreadsheet or each admin’s own file | A shared vault, self-hosted or in Devolutions Cloud |
| Giving a contractor access | A VPN account that is never removed | Just-in-time access brokered by Devolutions Gateway |
| Using support tools | Separate logins for TeamViewer or ScreenConnect | Those tools launched as entries from the same console |
| Proof of what was done | Nothing kept | 1 fps video of embedded sessions, where it is switched on |
| What it is NOT | — | No session codes or support agent of its own |
The cheapest test is the 14-day trial: import one team’s RDCMan or KeePass lists, then open RDP, SSH and your support tool from one tree.
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Client
Native apps for Windows, macOS and Linux plus iOS and Android; each entry opens an RDP, SSH, VNC, web or third-party session with its credential filled in for you.
Vault
Teams point RDM at a shared workspace: Devolutions Server on your own servers, or Devolutions Cloud on Azure in the US, France, Canada or Australia. Both come with the package.
Gateway
A relay that brokers just-in-time RDP, SSH and web sessions into networks without a VPN and can record the sessions it brokers; it is included in the $30 package.
Agent
Devolutions Agent, a service for jump hosts and privileged operations, replaced RDM Jump in 2026.1; Launcher opens sessions picked in the web interface of the workspace.
One client on every desktop and phone — credentials from a vault you host or Devolutions hosts, and a gateway for sealed networks.
Nine capabilities. Connect, vault, operate.
Remote Desktop Manager is the console IT teams open every session from, with the credentials kept in a shared vault rather than in their heads.
Every connection type in one tree
RDP, SSH, VNC, Apple Remote Desktop, Telnet, web consoles, VPNs and cloud consoles sit in one folder tree, each opening with a click.
Opens the support tools you own
TeamViewer, AnyDesk, Splashtop and ScreenConnect become entries RDM launches; since 2026.2 it also embeds the open-source ControlR viewer.
Reach segmented networks, no VPN
Devolutions Gateway, in the same package, brokers just-in-time RDP, SSH and browser-based sessions to machines behind your firewall.
Credentials filled, never typed
Passwords, SSH keys and passkeys live in an XChaCha20-Poly1305 vault and are injected at launch, so staff need not see or retype them.
Roles on a shared workspace
Team use adds role-based access, double encryption and external password-manager links on a shared workspace; Free is for one person.
Pull from the PAM you run
Team entries can fetch credentials from CyberArk (Palo Alto Networks), Delinea Secret Server, BeyondTrust Password Safe or One Identity.
Embedded sessions on video
Embedded sessions can be recorded at 1 frame per second as .webm, optional or forced per entry, and kept locally or on Devolutions Server.
An assistant and an MCP server
Since 2026.1 RDM carries a native MCP server and an assistant that runs tasks across Windows and Linux with your own LLM provider.
Bring the old lists across
Connection lists come in from RDCMan, Dameware, KeePass and other tools, so a move does not start with retyping hundreds of hosts.
Watch Remote Desktop Manager in action
What RDM covers from the Free edition up, a tour of the interface, the case for the free edition, and the AI assistant working across Windows and Linux. All from Devolutions’ official channel.
All-in-one free IT solution for solo, SMBs, and MSPs to manage endpoints, IT tools and passwords!
What RDM covers, from the Free edition to teams.
Learn Devolutions RDM fast: Complete interface overview in one video
The navigation tree, entries and the dashboard.
The ONE free tool every IT technician needs right now - Devolutions RDM
The case for the free edition, in under two minutes.
Triage Windows and Linux issues from one prompt with RDM's AI assistant
Diagnosing several machines from one prompt.
Want a live, India-context walkthrough for your environment?
Book a guided demo →Admins now reach servers, clouds and devices through a dozen tools. RDM opens all of them from one vault.
Here’s what genuinely sets it apart — and exactly where it stops.
One console instead of six tools
Admins typically juggle an RDP client, PuTTY, a VNC viewer, browser bookmarks and a spreadsheet of passwords. RDM puts 150+ connection types in one shared tree and opens each with the credential already filled in — and it launches TeamViewer or ScreenConnect when you do need a support tool.
The vault can sit on your own servers
Most rivals store connection lists in a file on each PC or a network share. RDM teams share a workspace instead, and Devolutions Server — included in the package — runs on your own infrastructure, so credentials can be stored in India even though Devolutions Cloud has no India region.
A gateway and recording come along
The $30 package is more than the client: it also carries Devolutions Gateway for just-in-time access without a VPN, web-based RDP and SSH sessions, and the Password Manager app for everyone else. Price is per named user with unlimited devices, never per concurrent session.
Where it stops
RDM has no support agent or session codes of its own: it reaches a machine through that machine’s RDP, SSH or VNC service, or by launching a tool you already license. Recording is 1 frame per second in embedded sessions only. There is no India cloud region and no rupee price.
The numbers behind the platform
What your Remote Desktop Manager rollout looks like
Map connections and people
List every protocol, tool and credential your admins use, and count the named users — that count sets the package bill.
Pick the workspace
Choose Devolutions Server on your own servers, which can store the vault in India, or Devolutions Cloud in one of its four regions.
Run the 14-day trial
Import one team’s RDCMan or KeePass lists, wire roles, and launch RDP, SSH and your support tool from the same tree.
Lock down and record
Enforce MFA, set recording on the entries that need it, and put Gateway in front of segmented or contractor-reached networks.
Roll out and retire
Move the remaining teams, retire the spreadsheets and per-PC files, and patch Devolutions Server on a fixed cycle.
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“Our 300 servers used to live in three RDCMan files and an Excel sheet. The import took an afternoon; nobody retypes a password now.”
“We self-host Devolutions Server in our Pune data centre, which settled the auditors’ question of where the admin passwords are stored.”
“The tree gets crowded past a few thousand entries. Folder templates and saved searches helped, but new starters need a proper tour.”
“Recording is one frame a second, fine for seeing what a vendor did, but it is not keystroke evidence. We pair it with server logs.”
“Network team works in SSH and web consoles, desktop team in RDP and TeamViewer. Same app, same vault, every entry launches signed in.”
“Finance queried paying in dollars per named user. Once we removed stale accounts the package bill was lower than our old tool stack.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the remote connection management market — tap any vendor to see why it sits where it does.
TechBag Connection Manager Grid
Execution strength vs product vision — the classic market map, minus the paywall.
$30 per named user a month, billed annually; Free edition for individuals.
Protocol Breadth × Team Governance
The grid nobody publishes — how many connection types and tools a product opens vs how much team control (shared vault, roles, audit, self-hosting) it puts around the credentials.
150+ connection types; shared vault with roles, self-hosted or cloud.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Remote Desktop Manager vs the connection-manager field
Set against Royal TS, Rocket Remote Desktop, RDCMan and mRemoteNG — plus ScreenConnect, a support tool RDM launches — on hosting, protocols, licensing, price, security, governance and India.
| Dimension | Remote Desktop Manager | Royal TS | Rocket Remote Desktop | RDCMan | mRemoteNG | ScreenConnect |
|---|---|---|---|---|---|---|
| What it is | Connection manager+vault | Connection manager | Admin connection manager | Free RDP organiser | Open-source tabbed tool | A tool RDM launches |
| Deployment | Self-host or cloud vault | Files on a share | Desktop app, team store | One .rdg file per list | Portable app, local file | Cloud or On-Premise |
| Protocols and platforms | 150+ types, 5 platforms | Win, Mac, iOS, Android | Six protocol families | RDP only, Windows | Nine types, Windows | Its own agent only |
| Pricing model | Per named user, yearly | One-off per user or site | Yearly per admin | Free download | Free, donations | Per concurrent tech |
| Published entry price | $30/user/month, yearly | €49 per user, one-off | $125 per admin | $0 | $0 | $30/month, One plan |
| Included vs add-on | Gateway in the package | Royal Server is separate | Reporting included | Nothing to add | Plugins you build | Video audit on Premium |
| Scale and limits | No seat minimum | Lite caps at 10 | 200,000 users claimed | Groups and thumbnails | One PC, one user | Sessions per technician |
| Security depth | Own CNA; none on KEV | Encrypted documents | AES-256 encryption | DPAPI or certificate | No stable fix since 2019 | AES-256; CVSS 10 in 2024 |
| Integrations | 200+ integrations | LastPass and KeePass | AD and VMware ESX sync | Text-file import only | AnyDesk and AWS plugin | ConnectWise PSA and RMM |
| Governance and SSO | Roles, logs, Entra ID | Share without secrets | Central credentials | No roles or SSO | No roles or SSO | SAML, LDAP on every plan |
| India storage region | Self-host in India | On your own share | Not published | Local file only | Local file only | No India cloud region |
| Support | 48 h std; 4 h Premium | Maintenance year incl. | Forum and email | Docs only | Community on GitHub | Email and phone, all |
| Lock-in and exit | Annual, self-hostable | No subscription | Auto-renews yearly | Nothing to leave | Open source, portable | Monthly or self-host |
| Best fit | IT teams sharing a vault | Small teams, one-off buy | AD and VMware estates | RDP-only labs | Solo admins, no budget | Helpdesks and MSPs |
Which approach fits you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose Remote Desktop Manager if…
- ✓Your admins work across RDP, SSH, VNC, web consoles and support tools and want one tree for all of them
- ✓Credentials must live in a shared vault you can host yourself — Devolutions Server comes with the package
- ✓You want Gateway’s just-in-time access and web sessions without buying a second product
Compare alternatives if…
- ✓You prefer a one-off licence over a yearly fee — Royal TS sells a perpetual per-user licence
- ✓You only ever open RDP to Windows servers — Microsoft’s free RDCMan may be enough
- ✓You mainly help users at their screens — a support tool such as ScreenConnect does that job
Do not expect…
- ✓Session codes or a support agent of its own
- ✓Keystroke-level recording — video runs at 1 frame per second in embedded sessions
- ✓A rupee price or a Devolutions Cloud region in India
Remote Desktop Manager is one of 22 remote support & access products TechBag carries. The Remote Support & Access guide narrows them to a shortlist and shows the reasoning. →
What does hunting for hosts and passwords cost you?
Drag the sliders (servers and devices your admins connect to; staff-hour cost). Estimates model time spent finding addresses, looking up and retyping passwords and switching between separate remote tools, at an assumed 1.5 hours per machine a year, with 70% of it recovered by one shared console with injected credentials. Both figures are assumptions. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.
Three ways to consume it
Published, in USD per named user and billed annually: the Free edition covers individual use, and teams buy the Remote desktop management & IT operations package at $30 a month ($360 a year) — RDM, Password Manager, Devolutions Server or Devolutions Cloud, Gateway and Launcher, with unlimited devices. These are list prices, not first-year offers. Teams of five or fewer can take the $25 Starter Pack, which reverts to full price above five; Enterprise starts from 100 users. There is no INR price. TechBag counts your named users first, then quotes in INR with GST.
Free edition
Best for one admin working alone
- $0 for individual use, commercial allowed
- Every protocol and the mobile apps
- No shared vault, roles or central control
+ Platform add-ons
Best for a broader rollout
- Scoped to your estate
- Add-on modules as needed
- Phased, right-sized deployment
Team package
Best for IT teams sharing a vault
- $30 per named user a month, billed yearly
- Server or Cloud vault, Gateway included
- $25 Starter Pack for five users or fewer
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your requirements and current tools — we’ll model it against what you spend today.
The 8 questions to ask every vendor
Take this into your next vendor call — including ours.
How many named users need the console? Each is licensed; devices per user are unlimited and there is no seat minimum.
Which connection types and support tools do admins open daily? List them so the pilot tests each one in RDM.
Must credentials stay on your servers? Choose Devolutions Server; Devolutions Cloud has no India region.
Do you still need session codes for users? RDM launches TeamViewer or ScreenConnect but does not replace them.
Is 1 frame-per-second video of embedded sessions enough for your auditors, or do you need Gateway-brokered recording?
Are you five users or fewer? The $25 Starter Pack covers all four packages, but reverts to full price above five.
Who patches Devolutions Server? Check you are past 2025.3.16, which fixed the one critical 2026 sign-in flaw.
Will finance accept an annual USD charge, or must the invoice be in INR with GST from a partner?
Questions buyers ask
Ready to evaluate Remote Desktop Manager?
Count the admins who need the console and list the protocols and tools they open first, or let a TechBag advisor scope a trial with a self-hosted vault.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.