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FileWave
Multi-platform endpoint management on your own server or FileWave-hosted— one licence for Macs, Windows PCs, iPhones, iPads, Apple TV, Vision Pro and Android, with Chromebook reporting, patching and Windows imaging. This hub covers one FileWave product.
Buy through TechBag
Same software. Better outcome — at a lower cost.
The company, at a glance
Quick answer
One intel page. Multi-platform endpoint management, patching and imaging.
FileWave sells a single platform, so this hub has a single card — the intel page covers every operating system it manages, both consoles, hosting choices and how the licence is counted.
cyan Guard 360
Platform & engineDNS-level threat prevention made by Cyan Security Group, an Austrian strategic partner, and deployed through FileWave. FileWave itself calls it an independent solution: it is Cyan’s product, not a FileWave one, so TechBag does not page it here
FileWave Community Edition
Platform & engineThe free tier of the same platform, forever, for up to 15 computers, 15 tablets and 15 Chrome devices. Help comes from the forum, Discord and Foundry only, with no FileWave support and no TeamViewer licences
FileWave Anywhere
Platform & engineThe browser-based admin console, shipped in every licence beside FileWave Central, the native admin app for macOS and Windows. Covered on the UEM page
TeamViewer remote control
Platform & engineRemote support built into the console but licensed per technician through FileWave; customers cannot bring their own TeamViewer licence. An OEM integration, explained on the UEM page
FileWave sells across 1 of the products TechBag carries in endpoint management. The Endpoint Management guide shows how the category splits and which part is yours. →
Why “one console, your server or ours” is the whole story
Most endpoint tools are either Apple specialists or Windows-first suites, and most run only in the vendor’s cloud. FileWave has managed Macs and PCs side by side since its first Windows client in 2003:one per-device licence covers both, plus Apple mobiles and Android, on a server you run or one FileWave hosts — India included. The catch is that the price is quote-only, ChromeOS stays in Google Admin Console, and Android leans on Google’s management API.
FileWave Server
On a Mac or a Debian 13 virtual appliance you run, or with FileWave Cloud Hosting on AWS in one of five regions, India among them.
FileWave Central and Anywhere
Central is the native admin app for macOS and Windows; Anywhere runs in a browser. FileWave includes both in every licence.
FileWave Client and Boosters
The Mac and PC agent applies Filesets and restores deleted or damaged files at the next sync; Boosters cache content near devices.
Imaging Virtual Server
Network-boots and images Windows PCs. Mac imaging through IVS is retired; Macs enrol through Apple’s Automated Device Enrollment.
Start with the devices you must manage and where the server may live — then judge how deep FileWave goes on each one.
Peer & market recognition
Every claim on this hub traces to one of these public signals.
No Magic Quadrant placement
FileWave announces none; its Gartner presence is a Peer Insights review listing
FileWave AG founded
by Nurdan Eris in Wil, Switzerland, who came back as CEO in May 2026
First Fileset patent filing
the file-level method behind lightweight updates and self-healing installs
Armira takes a majority stake
the Munich industrial holding company bought in on undisclosed terms
ISO/IEC 27001 certified
for development work in Wil and Indianapolis, not the hosted service; no SOC 2 report found
Android Enterprise validated partner
FileWave’s own description of its standing with Google for Android management
CVE-2022-34907, CVSS 9.8
an authentication bypass fixed in 14.6.3 and 14.7.2; CVE-2025-43922 in the Windows client fixed in 16.0.0
macOS code-signing bulletin
macOS could block the client after an old Apple developer account closed; a certificate issue, not malware
The company in six figures
See the platform, hear the pitch
FileWave Unified Endpoint Management That Drives Efficiency and Growth
A November 2025 overview of the platform and FileWave’s case for one console across every operating system.
2024 FileWave Explainer Video
A short May 2024 explainer, recorded before FileWave 16.4 added visionOS and the Apple business API.
FileWave's Best - Customer Testimonies
A May 2024 compilation of customers chosen by FileWave talking about how they run the platform.
Where FileWave sits — the grids
Two company-level views you won’t find on any vendor site — tap any dot for the rationale. The category-level grid lives on the product page.
FileWave Across Its Solution Areas
Each dot is a FileWave solution area: competitive position vs category momentum.
The core: agent plus MDM on both, with Filesets, Fileset Magic packaging and Windows Autopilot through Entra.
Platform Breadth × Price Transparency
How many operating systems each UEM tool manages, vs how openly it publishes a price.
One quote-only licence for macOS, Windows, Apple mobiles and Android, self-hosted on a Mac or Debian or FileWave-hosted with an India region.
Positions are TechBag’s illustrative synthesis of public review-platform standings and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
New to this? Learn it properly.
Zero-jargon starting points, in reading order. Each links into the deep education on the product page.
Where should you start with FileWave?
Answer three questions; we’ll point you at the right starting product. No email required — this isn’t that kind of quiz.
1. What problem is forcing the decision?
2. Where must the management server run?
3. Which devices make up most of the fleet?
One product, every OS
FileWave sells a single per-device licence; patching, Windows imaging, the Kiosk and asset inventory are features of it, not extra SKUs.
Read →Your server or FileWave’s?
Self-host on a Mac or Debian appliance, or move to FileWave Cloud Hosting for a one-time migration fee plus a yearly per-device charge.
Read →Two things called Kiosk
FileWave’s Kiosk is a self-service app catalogue. Locking a device to a single app is a separate Android dedicated-device policy.
Read →Free tier, trial or Try & Buy
Community Edition is free to 15 computers, 15 tablets and 15 Chrome devices; the 30-day trial and 45-day Try & Buy are separate offers.
Read →Stay on a supported release
FileWave supports only the newest two major versions and ships one roughly each quarter; CVE-2022-34907 shows the cost of lagging.
Read →Where FileWave fits
The Endpoint Management category page sets device management beside RMM, endpoint protection and remote access, the tools FileWave is weighed against.
Read →The acronym decoder
Every term on these pages, in one place- UEM
- Unified endpoint management: computers, phones and tablets run from a single console.
- MDM
- Mobile device management: the OS-level protocol for enrolling and configuring devices.
- DDM
- Declarative device management: Apple’s model where devices apply and report state themselves.
- ADE
- Automated Device Enrollment: Apple devices enrol into management at first power-on.
- VPP
- Apple’s volume purchasing: buy app licences in bulk and assign them to devices or users.
- ABM / ASM
- Apple Business Manager and Apple School Manager, the portals behind ADE and VPP.
- Fileset
- FileWave’s patented package: files deployed one by one, so updates send only what changed.
- Fileset Magic
- FileWave’s snapshot-diff tool that turns an install on macOS or Windows into a Fileset.
- Booster
- A FileWave caching server that holds content near devices to spare the main server.
- Smart Group
- A device group whose members change automatically as their inventory changes.
- Kiosk (FileWave)
- FileWave’s self-service app catalogue for users, not a device lockdown mode.
- AMAPI
- Google’s Android Management API, which FileWave uses to manage Android Enterprise devices.
Buy it like you’ve done this before
The procurement playbook TechBag runs with IT buyers — steps, licensing cheat-sheet, and the pitfalls that cost quarters.
Count devices by class
FileWave licenses per device and counts computers, tablets and Chromebooks separately. List each class before you request a quote.
Decide where the server runs
Self-host on a Mac or a Debian 13 appliance, or pick FileWave Cloud Hosting: a one-time migration fee plus a yearly per-device charge.
Ask for the India region
India (ap-south-1) is one of five hosting regions. Request it at order time, in writing; the backup bucket region is not stated.
Pick the right trial
The 30-day trial allows unlimited devices and two TeamViewer licences; the separate 45-day Try & Buy adds Professional Services setup.
Plan Android and Chromebooks
Android sits on Google’s API with a 500-device default quota that FileWave escalates; Chromebook policy stays in Google Admin Console.
Get it priced in rupees
FileWave publishes no price and no INR list. TechBag counts the devices, technicians and hosting choice and quotes the total in INR with GST.
The licensing cheat-sheet
| Product | Licensing model | How you enter | Best for |
|---|---|---|---|
| FileWave UEM | Per device, annual · computers, tablets and Chromebooks counted separately · both consoles included | Quote | Mixed Mac and Windows fleets |
| FileWave Cloud Hosting | Yearly per-device hosting charge plus a one-time server migration fee · five AWS regions, India among them | Quote | No server to run |
| Community Edition | Free forever · 15 computers, 15 tablets and 15 Chrome devices · community help only, no TeamViewer | Free | Small labs and pilots |
| TeamViewer via FileWave | Per technician, licensed through FileWave · your own TeamViewer licence cannot be used | Quote | Remote support |
FileWave publishes no price. The licence is quoted per device per year, counted as computers, tablets and Chromebooks; FileWave Cloud Hosting adds a yearly per-device charge and a one-time migration fee, and TeamViewer is licensed per technician. Community Edition is free for 15 devices of each class. TechBag gets the quote itemised in INR with GST.
Five pitfalls that cost buyers quarters
Treating a third-party figure as list
Review sites print a per-device price for FileWave, but FileWave publishes none. Budget from a written quote, counted by device class.
Reading Kiosk as lockdown
FileWave’s Kiosk is a self-service app store. Single-app lockdown is an Android policy, and TechBag found no FileWave document for it on iOS.
Expecting full ChromeOS control
FileWave pulls Chromebook inventory and reports on it, but policy stays in Google Admin Console, which FileWave says it does not replace.
Assuming a certified hosted service
ISO 27001 covers FileWave’s development sites in Wil and Indianapolis, not hosting; no SOC 2 report or uptime percentage is published.
Enrolling Android at scale untested
Google’s management API defaults to 500 devices per project. FileWave has an escalation route with Google, so raise the quota before rollout.
The evaluation kit
Each intel page carries an 8-question vendor checklist and a value calculator:
Skip the homework entirely
Bring your requirements and current tool bills — a TechBag advisor models the whole decision for you.
Book a discovery call →The forces shaping this market
Four trends with momentum scores (TechBag’s read of analyst and market signals) — and what each means for your next decision.
Category momentum — estimated market growth
Illustrative CAGR synthesis**TechBag’s illustrative estimate, not a quoted analyst figure. The takeaway: buyers increasingly want Macs, PCs and mobiles under one console, on a server whose location they choose — the ground FileWave has built on since its founding in 1992.
Apple management moves to DDM
FileWave added DDM update enforcement in 15.4, DDM configurations in 15.5 and JSON import and export of them in 16.4.
What it means for you
Ask how much of the Apple estate a tool already runs through DDM.
Self-hosting for sovereignty
FileWave’s public-sector page sells on-premises servers for data sovereignty, alongside five AWS hosting regions.
What it means for you
Decide where the server lives before comparing feature lists.
Quarterly major releases
FileWave ships a major version roughly every quarter and supports two at a time, so 16.4 and 16.3 at release 16.4.1.
What it means for you
Budget admin time for an upgrade every few months.
Windows through native MDM
FileWave can take Windows devices through Entra automatic enrolment and Autopilot, as well as through its own agent.
What it means for you
Check whether PCs need the agent, MDM or both.
Questions buyers ask about FileWave
Ready to shortlist FileWave?
Open the intel page for the deep dive, or let a TechBag advisor build the case with you — the devices to count by class, whether to self-host or use FileWave Cloud Hosting, the India region to confirm in writing, quotes, trials, GST invoicing and lifecycle support included.
Stats, positions and figures are illustrative syntheses of public materials; verify before purchase.