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SOS
Secure the front door. Email is where most attacks arrive — SOS is Splashtop’s on-demand (attended) remote support — technicians instantly connect to a user’s device via a 9-digit code (no pre-install) to see and fix problems. High-performance, consent-based, secure, and far cheaper than LogMeIn Rescue or TeamViewer.
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How it’s rated
Full scoreboard ↓Quick answer
Splashtop SOS is on-demand (attended) remote-support software — it lets IT technicians, help desks and support teams instantly connect to and control another person's computer or device to help them, with the user's consent, typically via a simple session code the user reads out or enters. Why this matters: when someone needs technical help — an employee with a problem, a customer needing support — the fastest and most effective way to help is often to see and control their screen directly, rather than trying to guide them verbally. Attended remote support makes that possible: the user requests help, the technician connects (with the user present and consenting), and the technician can diagnose and fix the problem directly on the user's device, while the user watches. SOS is designed for exactly this: quick, on-demand support sessions. The user goes to a support page or app, gets a 9-digit code, gives it to the technician, and the technician connects instantly — no pre-installed software needed on the user's device (making it ideal for supporting people/devices you don't manage, like customers or ad-hoc requests). It's built for IT support teams, help desks and MSPs (managed service providers) who need to support many users quickly. Like all Splashtop products, it's high-performance (fast, responsive sessions), strongly secure (256-bit AES, MFA, SOC 2/HIPAA/GDPR compliance), and affordable — significantly cheaper than incumbents like TeamViewer and LogMeIn Rescue, priced per concurrent technician (so you pay for how many support people work simultaneously, not per device). From Splashtop — an independent, high-performance remote-connectivity specialist — SOS is fast, secure, affordable on-demand support. TechBag scopes, licenses and supports it in INR/GST for Indian organisations.
The Splashtop platform family
This page covers SOS — on-demand attended support. The rest of Splashtop:
Quick facts
30-second orientation- Product
- SOS — on-demand (attended) remote support
- Vendor
- Splashtop (founded 2006 · San Jose, CA)
- The category
- On-demand / attended remote support
- What it does
- Technicians support users' devices via a code
- No install needed
- Users just share a 9-digit session code
- For
- Help desks, IT support teams, MSPs
- Licensing
- Per concurrent technician (not per device)
- Security
- 256-bit AES, MFA; SOC 2, HIPAA, GDPR
- Vs
- TeamViewer, LogMeIn Rescue, Zoho Assist, ConnectWise
- In India via
- TechBag — licensing, quotes, GST invoicing, support
Understand on-demand remote support before you buy it
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is SOS?
Splashtop’s on-demand (attended) remote support — technicians connect to users’ devices via a 9-digit code (no pre-install) to see and fix problems.
Guiding users verbally vs on-demand remote support — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | Unprotected / signature email | SOS (Splashtop) |
|---|---|---|
| Support method | Guide verbally (slow) | See & control directly |
| Getting connected | Install/setup hassle | 9-digit code, instant |
| Unmanaged devices | Can't support | Support anyone (no install) |
| Resolution time | Long, frustrating | Fast, effective |
| Licensing cost | Rescue/TeamViewer premiums | Affordable per-technician |
| Scale | Per-device costs | Unlimited users/devices |
| Security | Risky if uncontrolled | Attended, encrypted, compliant |
| The vendor | PE-owned incumbents | Independent specialist |
SOS is fast, no-install (9-digit code), consent-based, compliant on-demand support — per concurrent technician, far cheaper than Rescue/TeamViewer. Managing a fixed fleet unattended? See Remote Support. TechBag advises honestly.
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
User Requests Help
A user needing support goes to a Splashtop SOS page or runs a small (no-install) SOS app, which gives them a unique 9-digit session code. They share this code with the technician — the user is present and consents throughout.
Technician Connects
The technician enters the user's code in their Splashtop console and connects instantly — a secure, high-performance session to the user's device. No software needs to be pre-installed on the user's device, so you can support anyone, including people/devices you don't manage.
See & Control
The technician sees the user's screen and can control their device — diagnosing and fixing the problem directly, while the user watches. Far faster and more effective than guiding the user verbally. Tools like file transfer, chat and multi-monitor help.
Consent & Security
The session is attended (the user is present, consents, and can end it), secured with 256-bit AES encryption and MFA, and logged. Attended support means the user is always in control of granting access — appropriate and secure. SOC 2, HIPAA, GDPR compliant.
Per-Technician Model
Licensed per concurrent technician — you pay for how many support people work at once, and can support unlimited devices/users. Ideal for help desks and MSPs supporting many users with a team of technicians. Affordable and scalable.
One agent on every machine, one console over all of them — modules attach without a second operational world.
Twelve capabilities. Connect, support, secure.
SOS lets your technicians support users’ devices on demand — via a 9-digit code, no install, see and fix directly — one of the remote-access & support products in the portfolio, and paired with the human firewall.
Instant Connect via Session Code
The user gets a simple 9-digit code (from a web page or small app) and shares it — the technician enters it and connects instantly. Fast, simple, and requires no technical knowledge from the user. Support starts in seconds.
No Pre-Installed Software Needed
SOS uses a small, run-on-demand app (or browser) on the user's device — nothing needs to be pre-installed or managed. This means you can support anyone, including people and devices you don't manage (customers, ad-hoc requests, BYOD).
Support Any Device (incl. Mobile)
Support Windows, Mac and Linux computers — and view/support iOS and Android mobile devices too. Broad device support means your help desk can assist users whatever they're on. (Mobile support may vary by platform.)
Full Remote Control
See the user's screen and fully control their device — mouse, keyboard, applications — to diagnose and fix problems directly. High-performance (fast, responsive) sessions, so support is smooth, not laggy. The core of effective remote support.
File Transfer, Chat & Tools
Transfer files to/from the user's device, chat with the user, and use support tools during the session — so the technician has what they need to resolve the issue. Productive support, not just screen-viewing.
Multi-Monitor & Session Tools
View the user's multiple monitors, reboot and reconnect, and use in-session productivity tools — so complex issues on multi-screen setups can be handled. Everything a technician needs for a thorough support session.
Augmented-Reality Camera Support
In higher SOS tiers, use the user's phone camera with AR annotation — to support physical/hardware issues (guide someone through a device, printer or equipment) by seeing what they see and annotating it. Support beyond the screen.
Attended, Consent-Based Access
SOS is attended — the user is present, explicitly grants access (via the code), watches the session, and can end it. This consent-based model is appropriate and secure for supporting users — access is always granted, never covert.
256-bit AES Encryption & MFA
Sessions are secured with 256-bit AES encryption and TLS, and technicians authenticate with MFA — so support sessions are protected and only authorised technicians can connect. Strong security for a sensitive capability.
Session Logging & Compliance
Sessions are logged (who supported whom, when), and Splashtop maintains SOC 2, HIPAA, GDPR and more — so support is auditable and compliant. Important for regulated support environments and accountability.
Per-Concurrent-Technician Licensing
Licensed by the number of technicians supporting at once — support unlimited devices/users with your team. Cost scales with your support capacity, not the number of users — affordable and predictable for help desks and MSPs.
Affordable vs Rescue & TeamViewer
Splashtop SOS costs significantly less than incumbents like LogMeIn Rescue and TeamViewer, while matching them on performance and capability — with transparent pricing. Great value for help desks and MSPs, and a common switch target.
Watch Splashtop SOS in action
The overview, getting started, and protecting M365 email.
Splashtop SOS Demo
SOS on-demand support, demonstrated.
Demo: Splashtop On-Demand Support
On-demand support in depth.
Want a live, India-context walkthrough on your own fleet?
Book a guided demo →The endpoint catches what arrives. Email stops it arriving.
Here’s what genuinely sets Splashtop SOS apart.
Seeing the screen beats guiding verbally — attended support works
The fundamental reason Splashtop SOS exists is that when someone needs technical help, the fastest and most effective way to help them is usually to see and control their screen directly — and attended remote support makes that possible. The problem with verbal support: when a user has a technical problem, the traditional approach is to guide them verbally (over phone or chat): 'click the Start menu… no, the other one… what do you see now?'. This is slow, frustrating and error-prone — the technician can't see what the user sees, the user may misunderstand or misdescribe, and complex issues are nearly impossible to resolve this way. Both sides get frustrated, and resolution takes far too long (or fails). What attended remote support does: remote support lets the technician actually see the user's screen and control their device — so they can diagnose and fix the problem directly, while the user watches. Instead of blindly guiding, the technician just does it: they see the error, navigate to the setting, apply the fix. This is dramatically faster and more effective. And it's 'attended' — the user is present, consents, and watches — so it's appropriate for supporting a live user (as opposed to unattended access to unmanned machines). Why SOS's approach is ideal: SOS makes this quick and frictionless. The user gets a simple 9-digit code and shares it; the technician connects instantly; no software needs pre-installing on the user's device. This means support can start in seconds, for anyone — including people and devices the organisation doesn't manage (customers, ad-hoc requests). It's purpose-built for on-demand support scenarios. The value: attended remote support like SOS transforms support effectiveness — issues resolved faster (less time per ticket, happier users), more issues resolvable (complex problems become tractable when you can see and control), and better experiences (no frustrating verbal guidance). For help desks, IT support teams and MSPs — who handle many support requests — this efficiency and effectiveness is genuinely valuable, improving both productivity and user satisfaction. For anyone providing technical support, seeing and controlling the user's screen (with consent) is simply the better way. SOS provides it, fast, securely and affordably. TechBag helps organisations deliver effective on-demand support with SOS. TechBag helps your help desk see and fix, not just guide.
No pre-install — support anyone, including who you don't manage
A key strength of SOS is that it needs no pre-installed software on the user's device — the user just runs a small app or uses a browser and shares a code — which matters because it lets you support anyone, instantly, including people and devices you don't manage. The unattended-support limitation: some remote support requires software to be pre-installed on the target device (unattended access) — which works for devices you manage (your own endpoints), but not for ad-hoc support of devices you don't (a customer's computer, an occasional user, a brand-new device). You can't pre-install on machines you don't control or don't know about in advance. SOS's on-demand approach: SOS solves this with an on-demand model. The user needing help simply runs a small, lightweight SOS app (no installation/admin rights needed) or uses a browser, which generates a 9-digit code; they share the code; the technician connects. Nothing is pre-installed or left behind — it's a one-time, on-demand session. What this enables: this makes SOS ideal for scenarios where you're supporting devices you don't manage or can't prepare in advance: Customer/external support — an MSP or software vendor supporting customers' computers (which they don't manage). Ad-hoc internal support — helping an employee on a personal/BYOD device, or a device not enrolled in management. First-time/new devices — supporting a device before it's set up or managed. Occasional support — where installing permanent software would be overkill. In all these, SOS's no-install, code-based approach means you can start supporting in seconds, for anyone, without prerequisites. The value: this flexibility — support anyone, anywhere, instantly, without pre-installation — is exactly what on-demand support needs, and is a core reason help desks and MSPs use SOS. It removes friction and barriers: no waiting to install software, no needing to manage the device first, no admin rights required from the user. Just a code and a connection. For any organisation providing support to a range of users and devices (especially external or unmanaged ones), this is genuinely valuable. (For supporting devices you DO manage, unattended — Splashtop Remote Support — complements SOS.) TechBag helps organisations deliver flexible, no-install on-demand support with SOS. TechBag helps you support anyone, instantly.
Per-technician licensing — support unlimited users affordably
A significant advantage of SOS is its per-concurrent-technician licensing model — you pay for how many technicians support at once, and can support unlimited devices/users — which matters because it makes support affordable and scalable, aligning cost with your support capacity rather than the number of users. How the model works: SOS is licensed per concurrent technician — i.e. by the number of support people who use it simultaneously. If you have (say) 5 technicians who might be running support sessions at the same time, you license 5 concurrent seats. With those seats, you can support unlimited devices and users — there's no per-device or per-user charge for the people you support. Why this is advantageous: this model aligns cost with your support capacity (how many technicians you have), not with the number of users/devices you support (which could be thousands, or unpredictable). This is ideal for support scenarios: A help desk supporting many employees — pays for its handful of technicians, supports everyone. An MSP supporting many customers' devices — pays for its technician team, supports all customers. A software vendor supporting a large customer base — pays per support agent, helps everyone. In all cases, you pay a predictable amount (per technician) and can scale the number of users/devices you support without extra cost. This is much more economical than per-device models when you support many users with a small team. Combined with affordability: on top of this efficient model, Splashtop SOS is priced significantly lower than incumbents like LogMeIn Rescue and TeamViewer (which are known for high, and per-technician-expensive, pricing). So SOS delivers the efficient per-technician model AND a low per-technician price — excellent value for support teams. The value: for help desks, IT teams and MSPs, this licensing means predictable, affordable, scalable support costs — you equip your technicians and support as many users as needed. It's a genuinely good fit for how support works, and a common reason organisations switch to SOS from pricier incumbents. TechBag helps organisations get affordable, scalable on-demand support with SOS. TechBag helps you support unlimited users with your team.
Secure, consent-based support — and compliant
SOS provides support that's secure and consent-based (attended), with strong encryption, authentication and compliance — which matters because remote support involves accessing users' devices, so it must be done securely and appropriately. Why support security matters: remote support means technicians access and control users' devices — seeing their screens, potentially their data. This is sensitive and, if done insecurely or without proper consent, risky (unauthorised access, data exposure, or misuse). So remote support must be secured and governed properly: access should be consented to, sessions encrypted, technicians authenticated, and activity logged. Consent-based (attended) by design: SOS is attended — the user needing help is present, explicitly grants access (by generating and sharing the code), watches the session throughout, and can end it at any time. This consent-based model is exactly right for supporting live users: access is always explicitly granted by the user, never covert or unauthorised. The user is in control of allowing the technician in. Strong security: sessions are secured with 256-bit AES encryption and TLS (protecting the connection and data), and technicians authenticate with multi-factor authentication (MFA) — so only authorised technicians can provide support, and sessions are protected. Compliance and auditability: sessions are logged (who supported whom, when — an audit trail), and Splashtop maintains strong compliance (SOC 2, HIPAA, GDPR and more) — so support meets security and regulatory standards. This is important for regulated environments (e.g. supporting healthcare or financial users) and for accountability generally. The value: this means you can provide remote support without it becoming a security or compliance liability — access is consented and controlled, sessions are encrypted and authenticated, and everything is logged and compliant. For organisations — especially those supporting sensitive users/data or in regulated sectors — this secure, consent-based, compliant support is essential. Given that support is inherently sensitive (accessing users' devices), doing it with a secure, attended, compliant tool like SOS is the responsible approach. TechBag helps organisations deliver secure, compliant on-demand support with SOS. TechBag helps you support users safely.
Fast, affordable support from an independent specialist
SOS combines Splashtop's hallmarks — high performance, strong security, affordability, and an independent, focused, trusted vendor — in a purpose-built on-demand support tool, which matters because support is a daily, business-critical function that benefits from all of these. Performance: like all Splashtop products, SOS delivers fast, responsive, high-quality sessions — so support is smooth, not laggy. This matters for support: a responsive session lets the technician work efficiently and resolve issues quickly, and gives the user a good experience. Laggy support tools slow everything down; SOS's performance keeps support fast. Affordability and value: SOS is significantly cheaper than incumbents like LogMeIn Rescue and TeamViewer — which are known for expensive, per-technician support pricing — while matching their capability. For support teams (help desks, MSPs) that need to license technicians, this cost difference is substantial, and SOS is a common switch target for organisations tired of paying incumbent premiums for support. Real value for a core function. Independent, focused specialist: Splashtop is an independent, privately-held, financially-healthy remote-connectivity specialist — remote access and support is its core business. So SOS comes from a vendor focused on (and expert in) exactly this, that's stable and self-directed (not PE-owned like LogMeIn/GoTo, or a conglomerate side-line), and proven at scale (used broadly). For a tool your support team relies on daily, this focused, trusted, stable vendor is reassuring. The combination: SOS brings together fast, high-quality support sessions; strong, compliant security; significantly lower cost than incumbents; and a focused, independent, trusted vendor — in a purpose-built on-demand support tool. For any organisation providing technical support — IT help desks, MSPs, software vendors — this combination makes SOS a compelling choice: effective, secure, affordable support from a specialist you can rely on. Especially for those switching from a costly incumbent, the value is clear. TechBag supplies SOS with local scoping, migration help and support. TechBag provides fast, affordable, secure on-demand support from a specialist.
The honest scope
Splashtop SOS is on-demand (attended) remote-support software — letting IT technicians, help desks and MSPs instantly connect to and control users' devices (with consent, via a 9-digit code, no pre-install needed) to diagnose and fix problems — distinguished by its instant no-install connection, high performance, strong consent-based security and compliance, per-concurrent-technician licensing, and affordability versus incumbents. The honest framing: the remote-support market has established players. The incumbents are TeamViewer (broad, market-leading, but expensive) and LogMeIn Rescue (a long-standing dedicated support tool, premium-priced, now GoTo/PE-owned); other strong options include Zoho Assist (affordable, feature-rich), ConnectWise ScreenConnect (popular with MSPs), BeyondTrust Remote Support (Bomgar — enterprise/security-focused), and GoTo Resolve. Splashtop SOS's distinctive strengths are: its instant, no-install, code-based connection (great for supporting unmanaged/external devices); its high performance; its strong consent-based security and compliance; its efficient per-concurrent-technician licensing; and its affordability (significantly cheaper than Rescue/TeamViewer) from an independent specialist. Relative to BeyondTrust Remote Support, SOS is more value-oriented and less deeply enterprise/PAM-focused; relative to ConnectWise, it's simpler and not part of a broader MSP suite. This page covers SOS (on-demand/attended support); for unattended support of managed endpoints, see Splashtop Remote Support; for org-wide SSO/on-prem, Splashtop Enterprise; and for endpoint management, AEM. SOS is most compelling when you want fast, affordable, secure on-demand support — especially for help desks, MSPs and software vendors, and those switching from a costly incumbent. For the deepest enterprise/security support (privileged), BeyondTrust may go further; for a full MSP suite, ConnectWise. TechBag scopes SOS honestly against TeamViewer, LogMeIn Rescue, Zoho Assist and others, and licenses it in INR/GST with local support.
The numbers behind the platform
What your SOS journey looks like
Support scoping
How many technicians support at once, who/what they support (internal, customers, managed vs unmanaged devices), and your security/compliance needs. TechBag scopes it free and sets up a trial.
Set up technicians
Configure your technician seats (per concurrent technician), the support workflow (how users get and share codes), MFA and security. Start supporting — instantly, via 9-digit codes.
Roll out & (if switching) migrate
Roll SOS out to your support team; if moving from LogMeIn Rescue or TeamViewer, migrate the workflow and realise the cost savings. Add higher tier (SOS+) for AR camera support if needed.
Scale & save
Scale technician seats with your support team; support unlimited users/devices. TechBag models it in INR/GST and supports you locally.
Trusted across regulated industries in 100+ countries
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“We switched our help desk from LogMeIn Rescue to Splashtop SOS and cut costs dramatically — same capability, far cheaper per technician. The 9-digit code connect is instant.”
“As an MSP, the no-install code approach lets us support any customer device in seconds, and per-technician licensing means we support unlimited endpoints with our team. Perfect fit.”
“Seeing and controlling the user's screen — instead of guiding them verbally — slashed our resolution times. Performance is smooth. Users find sharing a code trivially easy.”
“Attended, consent-based sessions plus 256-bit AES and HIPAA compliance meant we could support our clinical users' devices securely. Access is always granted by the user — exactly right.”
“The AR camera support in the higher tier lets us help users with hardware and equipment issues — we see what they see and annotate. Support beyond the screen, genuinely useful.”
“We considered BeyondTrust and ConnectWise, but for straightforward, fast, affordable on-demand support, SOS won. TechBag scoped concurrent technicians and priced it in INR honestly.”
“File transfer, chat, multi-monitor — everything our technicians need in a session. And it just works, fast, every time. Our support satisfaction scores went up.”
“For our software company's customer support, SOS lets agents help customers instantly without asking them to install anything. Per-agent pricing scales with our team, not our customers.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the remote-support market — tap any vendor to see why it sits where it does.
TechBag Email-Security Grid
Execution strength vs product vision — the classic market map, minus the paywall.
Fast, affordable on-demand support. This page's product.
Detection × Portfolio Integration
The grid nobody publishes — how strong the email detection is vs how integrated with the wider security portfolio.
Fast, affordable, secure support.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
SOS vs the on-demand support field
TeamViewer, LogMeIn Rescue, Zoho Assist, ConnectWise and BeyondTrust — honest lanes; the edge is instant no-install connect + performance + per-technician value, from an independent specialist.
| Dimension | Splashtop SOS | TeamViewer | LogMeIn Rescue | Zoho Assist | ConnectWise ScreenConnect | BeyondTrust Remote Support |
|---|---|---|---|---|---|---|
| Position | Fast, affordable on-demand support | Market leader (premium) | Dedicated support (premium) | Affordable, feature-rich | MSP-popular support | Enterprise/secure support |
| Instant, no-install (code) connect | Yes — 9-digit code | Yes | Yes (PIN) | Yes | Yes | Yes (jump/session key) |
| Performance | Excellent | Good | Good | Good | Good | Good |
| Per-concurrent-technician licensing | Yes — support unlimited users | Varies (can be costly) | Per-technician (premium) | Yes | Yes | Per-license (enterprise) |
| Mobile & AR support | Yes (mobile view; AR in SOS+) | Yes (incl. AR) | Yes (incl. mobile) | Some | Some | Some |
| Security & compliance (SOC2/HIPAA) | Strong — AES, MFA, compliant | Strong | Strong | Good | Good | Strongest (PAM-grade) |
| Price / value | Affordable, transparent | Expensive | Expensive | Very affordable | Moderate | Enterprise-priced |
| Vendor focus / independence | Independent remote-access specialist | Public company | PE-owned (GoTo) | Part of Zoho suite | Part of ConnectWise | Security vendor (PAM) |
| Best fit | Fast, affordable, secure on-demand support (help desks, MSPs) | Broad support (at a premium) | Dedicated support (premium incumbent) | Budget-conscious, in the Zoho world | MSPs wanting an integrated suite | Enterprise privileged/secure support |
Which email-security approach fits you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose Splashtop SOS if…
- ✓You want fast, on-demand support with instant no-install (code) connection
- ✓You support many users/devices — incl. unmanaged/external — with a team of technicians
- ✓You want per-concurrent-technician licensing and real value vs Rescue/TeamViewer
- ✓You want strong, consent-based, compliant security from an independent specialist
TeamViewer if…
- ✓You want the broadest support feature set (at a premium)
Zoho Assist if…
- ✓You want the most budget option, especially in the Zoho ecosystem
ConnectWise ScreenConnect if…
- ✓You're an MSP wanting support integrated in a broader MSP suite
BeyondTrust Remote Support if…
- ✓You need enterprise privileged/secure support (PAM-grade)
What do email threats cost you?
Drag the sliders (count technicians; IT-hour cost as loaded rate). Estimates contrast slow verbal support and premium incumbent per-technician pricing vs fast, affordable on-demand support (support unlimited users per technician seat). Illustrative; SOS has transparent per-technician pricing.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models actual device counts and modules.
Three ways to consume it
SOS has transparent per-concurrent-technician pricing (standard from ~$20+/tech/mo; SOS+ with AR from ~$33+/tech/mo) — support unlimited users/devices. Far cheaper than LogMeIn Rescue/TeamViewer. TechBag right-sizes seats/tier and quotes in INR/GST with local support (and models savings).
SOS / SOS+
Best for on-demand user support
- From ~$20+/tech/mo (SOS) · ~$33+/tech/mo (SOS+, adds AR)
- Per concurrent technician — support unlimited users
- Instant no-install (9-digit code) connect
- SOS+: adds AR camera support & more
+ Platform add-ons
Best for a broader rollout
- Scoped to your estate
- Add-on modules as needed
- Phased, right-sized deployment
+ Remote Support & Enterprise
Best for managed fleets / org-wide
- Add Remote Support (unattended fleet) or Enterprise (SSO/on-prem)
- Or AEM for endpoint management
- TechBag scopes the mix in INR/GST
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your device counts and current tools — we’ll model it against what you spend today.
The 8 questions to ask every vendor
Take this into your next vendor call — including ours.
Do your technicians need to remotely support users' devices on demand (help desk, MSP, customer support)? That's SOS.
Are you supporting devices you DON'T manage (customers, BYOD, ad-hoc)? SOS's no-install code approach is ideal. (For managed fleets, see Remote Support.)
How many technicians support at once? SOS is licensed per concurrent technician — size to your team.
Value fast, responsive support sessions — Splashtop's performance keeps support smooth and quick.
Assess consent (attended), encryption, MFA and compliance (SOC 2/HIPAA/GDPR) — SOS is strong and compliant.
Need AR camera support (hardware/equipment) or mobile support? Consider the higher SOS tier.
Compare cost vs LogMeIn Rescue/TeamViewer — SOS is typically far cheaper. Switching can save a lot.
Size by concurrent technicians and tier, and quote in INR/GST — TechBag scopes it.
Questions buyers ask
Ready to deliver fast, affordable on-demand support?
Scope on-demand support (instant no-install connect, per-technician value — or switch off a pricey incumbent and save), or let a TechBag advisor plan your help-desk support tooling.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.