Your antivirus only judges what it already recognises. Unclassified programs shouldn’t simply run — WatchGuard Endpoint Security sells one ladder of protection in four tiers — Basic, Prime, 360 and Elite — with isolation from Prime, deny-by-default apps from 360 and ThreatSync XDR in one cloud console.
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This page covers WatchGuard Endpoint Security — the Basic, Prime, 360 and Elite tiers, with WatchGuard EDR and EDR Core folded in. The rest:
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
One endpoint product sold at several levels, where each higher tier adds response and investigation to the prevention below it.
What consolidation actually replaces, dimension by dimension.
| Dimension | Free antivirus, cleaned up by hand | WatchGuard Endpoint Security |
|---|---|---|
| An unknown program | Runs until a signature catches up | Refused by default on 360 and Elite |
| An infected laptop | Someone travels to unplug it | Isolated from the console, Prime upward |
| How it got in | Guessed from a quarantine log | Root cause mapped to MITRE ATT&CK |
| Firewall and endpoint | Two consoles, two alert queues | ThreatSync XDR acts across both |
| Old operating systems | Protected until something breaks | XP and Vista support ended 30 June 2026 |
| What it is NOT | — | A listed price, an Indian region, or file rollback |
The cheapest test is a one-office pilot: put Prime on a few dozen machines, isolate a test laptop from the console, and see what the root-cause view shows.
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
An agent on each Windows, macOS or Linux machine does the blocking; its file paths still read Panda Aether Agent, and the WatchGuard Agent deploys it.
Policies, alerts and licences sit in WatchGuard Cloud, in its Americas, EMEA or Japan region; no on-premises console was found, so management is always hosted.
Each tier builds on the one below: Basic prevents, Prime adds isolation and MITRE-mapped root cause, 360 refuses unknown apps by default, and Elite adds investigation tools.
From Prime upward, ThreatSync XDR remediations are included; Firebox Total Security carries the same layer, so endpoint and firewall events are acted on together.
An agent on every machine and one cloud console — the licensed tier decides how far prevention turns into response.
WatchGuard Endpoint Security climbs from prevention in Basic to investigation tools in Elite, all from one cloud console.
Attack surface reduction is in all four tiers, from Basic up, so the entry SKU already narrows what an attacker can reach.
Every tier carries malware and ransomware protection with AI behavioural detection, so unfamiliar code is judged by what it does.
Anti-exploit protection joins at Prime, guarding applications that attackers abuse once a document or browser is compromised.
From Prime upward an analyst can isolate an endpoint and respond from the console, without anyone walking to the desk.
The Zero-Trust Application Service in 360 and Elite works deny-by-default: a program has to be classified before it may run.
360 and Elite add lateral-movement containment, aimed at stopping one infected laptop from becoming a foothold on the rest.
Prime and above map alerts to MITRE ATT&CK and show the root cause, so a ticket says how the attack began, not just where.
Elite adds a GenAI investigation assistant to the console, with extended data retention for looking further back in time.
Elite’s remote shell lets a responder pull evidence or end a process on a far-off endpoint without a site visit.
WatchGuard’s January 2026 overview of the endpoint line, its explainer on reading MITRE ER7 results, the Zero-Trust Application Service (2024) and a getting-started tutorial (2024). All from WatchGuard’s official channel.
WatchGuard’s pitch for the endpoint line just before the April 2026 tier renaming took effect.
How WatchGuard reads the ER7 evaluation it cites for 360 and Elite; MITRE itself publishes no ranking.
The deny-by-default service behind 360 and Elite, recorded before the tiers took their current names.
A first-run walkthrough of deployment and policy in WatchGuard Cloud; tier names on screen may predate 2026.
Want a live, India-context walkthrough for your environment?
Book a guided demo →Here’s what genuinely sets it apart — and exactly where it stops.
Many endpoint ladders keep isolation for their dearest SKU. WatchGuard added Prime in April 2026 as a new tier, not a rename, with anti-exploit, endpoint isolation, MITRE-mapped root cause and ThreatSync XDR remediations, so a small firm can respond without buying Elite.
Most engines decide whether a program looks bad. The Zero-Trust Application Service in 360 and Elite flips that: an unclassified program is not allowed to run. Lateral-movement containment sits beside it, and WatchGuard cites MITRE ER7 results for both tiers as its own claim.
WatchGuard sells only through partners and counts more than 25,000 MSPs. Endpoints share WatchGuard Cloud with Firebox, and ThreatSync XDR ships with Prime-and-up tiers and Firebox Total Security, so one provider handles firewall and laptop alerts in one place.
No tier has a list price. WatchGuard Cloud has no Indian region and no on-premises console was found. The tier table lists no file rollback. Patching and disk encryption are paid modules. CVE-2026-13043, a 9.3 kernel-driver flaw, was fixed in agent 8.00.26.0012 on 1 October 2026.
List endpoints and servers, mark which need only prevention and which need isolation or deny-by-default, and note old OS versions.
Ask your partner to price each tier, the endpoint count and term, plus Patch Management or Full Encryption if you want them.
Remove the old agent with its tamper password, deploy through the WatchGuard Agent, and confirm agent 8.00.26.0012 or later.
On 360 or Elite, run the Zero-Trust Application Service against a pilot group first and clear the line-of-business tools it flags.
Link Firebox events through ThreatSync XDR, then decide whether your MSP, WatchGuard MDR or your own team owns the alerts.
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
“We moved our clinics from Basic to Prime once it launched. Isolating a laptop from the console no longer meant paying for the top tier.”
“Zero-Trust Application Service stopped an unsigned tool the accounts team had downloaded. A noisy first week, then quiet once tuned.”
“We look after forty client tenants. Their Fireboxes and endpoints share one cloud console, so ThreatSync alerts land in one queue.”
“Elite’s remote shell saved a drive to a plant two states away; we pulled the evidence and ended the process from our desk.”
“The tier quote arrived quickly, but Patch Management and Full Encryption came as separate lines we had to ask for.”
“Our auditors asked where endpoint telemetry is held. With no India region, the overseas hosting went into our risk register.”
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the endpoint protection market — tap any vendor to see why it sits where it does.
Execution strength vs product vision — the classic market map, minus the paywall.
Four tiers since April 2026; sold through MSPs, quote-only.
The grid nobody publishes — whether any price is published at all vs how far each tier goes from detection into hands-on response.
No list price; isolation from Prime, ThreatSync bundled, no rollback listed.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Against Sophos Intercept X, Bitdefender GravityZone, ESET PROTECT, CrowdStrike Falcon and Microsoft Defender for Endpoint — on tiers, EDR, rollback, price, managed service and India.
| Dimension | WatchGuard Endpoint Security | Sophos Intercept X | Bitdefender GravityZone | ESET PROTECT | CrowdStrike Falcon | Microsoft Defender for Endpoint |
|---|---|---|---|---|---|---|
| What it is | Four-tier endpoint line | Prevention + rollback | One agent, three tiers | Light agent, four tiers | Cloud-native Falcon | Plan 1 or Plan 2 |
| Tier ladder | Basic to Elite | Advanced, then XDR | Small Business to Ent. | Entry to Elite | Go, Pro, Enterprise | P1, P2, Business |
| Console | Cloud only | Sophos Central | Cloud or on-prem | Cloud or own server | Cloud only | Defender portal |
| Platforms and mobile | 5 OSes incl. mobile | Mobile is extra | Mobile add-on | Mobile from Advanced | Mobile module | 5 OSes, one portal |
| Pricing model | Partner quote | Per user, reseller | Per device, yearly | Per device, 5-packs | Per device, yearly | Per user, monthly |
| Published entry price | Not published | ~$25–66, reported | $57 per device/yr | $42.20 per device/yr | $59.99 per device/yr | $3 per user/month |
| Where EDR starts | From Prime | The XDR tier | Premium, then Ent. | Elite only | Enterprise bundle | Plan 2 or E5 |
| Included vs add-on | Modules extra | MDR priced apart | Hardening add-on | Bundles grow by tier | Modules per need | Experts priced apart |
| Ransomware rollback | Not listed | CryptoGuard | Ransomware Mitigation | Ransomware Remediation | No file rollback | Not in the agent |
| Managed service | WatchGuard MDR | Sophos MDR | Bitdefender MDR | ESET MDR, quoted | Falcon Complete | Defender Experts |
| Cross-product XDR | ThreatSync bundled | Sophos-estate XDR | XDR on quote | ESET Inspect | Insight XDR | Defender XDR |
| India data region | No Indian region | Mumbai region | On-prem route | Own server in India | Announced only | Unverified |
| Lock-in and exit | Tied to WG Cloud | Synchronized Security | Policy on your servers | Management data kept | Falcon platform | Microsoft licences |
| Best fit | MSP-run SMB fleets | Rollback-first teams | Price-led mixed fleets | Lean IT, listed prices | Teams that hunt | Microsoft 365 estates |
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
WatchGuard Endpoint Security is one of 47 endpoint protection products TechBag carries. The Endpoint Protection guide narrows them to a shortlist and shows the reasoning. →
Drag the sliders (endpoints you protect; IT staff-hour cost). Estimates model the IT time spent cleaning infected machines, reimaging and chasing unexplained alerts at an assumed 1.5 hours per endpoint a year, with 70% of it removed by prevention, remote isolation and root-cause views. Both figures are assumptions. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.
Quote only. WatchGuard publishes no list price for any endpoint tier: partners and MSPs quote Basic, Prime, 360 or Elite per deal, and Patch Management, Full Encryption and Advanced Reporting Tool are priced as separate modules. The SKU list sits behind a partner-portal login. TechBag maps each machine to a tier first, then quotes in INR with GST.
Best for prevention, then first response
Best for a broader rollout
Best for deny-by-default and investigation
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Tell us your requirements and current tools — we’ll model it against what you spend today.
Take this into your next vendor call — including ours.
Which endpoints need only Basic prevention, and which need isolation and root cause from Prime or deny-by-default from 360?
Do any PCs still run Windows XP, Vista or old macOS? Support ended 30 June 2026; Server 2003 and 2008 lose it on 30 June 2027.
Is overseas hosting acceptable? WatchGuard Cloud has no Indian region; find out which region your account will use.
Is every agent on 8.00.26.0012 or later for CVE-2026-13043, and the WatchGuard Agent on 1.25.03.0000 or later?
How will encrypted files be restored? The tier table lists no rollback, so keep separate, immutable backups.
Do you need Patch Management, Full Encryption or Advanced Reporting Tool? Each is extra; get them on the same quote.
Who watches alerts at night? Prime and above are MDR-compatible; budget WatchGuard MDR or your MSP’s SOC.
Does the quote name tier, endpoint count, term and modules, in INR with GST, through WatchGuard’s Indian channel?
Sort your machines by the tier they need first, or let a TechBag advisor scope a pilot on one office and get each tier and module itemised in INR.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.