Your EDR raises alerts at 3 a.m. and nobody is awake to read them. Someone should be watching the tools you already own — Arctic Wolf Aurora MDR puts a 24×7 agentic SOC and a named Concierge team over the EDR, network and cloud tools you already run, with containment included and full incident response sold as a retainer.
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This page covers Arctic Wolf Aurora MDR — the managed service, including Cloud Detection and Response, CSPM and the MSP-only Aurora MDR Connect. The rest:
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
An outside security operations team watches your tools around the clock, triages what they raise, and acts on real threats.
What consolidation actually replaces, dimension by dimension.
| Dimension | An unwatched console, an on-call phone | Arctic Wolf Aurora MDR |
|---|---|---|
| Who watches at 3 a.m. | Nobody, or an on-call phone that rings late | The Aurora Agentic SOC, with humans in the loop |
| Alerts reaching your team | Hundreds a day from each console | About one a day for most customers, by Arctic Wolf’s count |
| Your endpoint agent | Replaced by whoever sells the service | Kept: CrowdStrike, Defender, SentinelOne or Sophos |
| Who you speak to | A ticket number in a shared queue | A named Concierge team and SPiDR reviews |
| After containment | You work out the clean-up alone | Guidance included; Incident360 for full recovery |
| What it is NOT | — | A SIEM you run, an India-hosted service, or full IR |
The cheapest first step is a scoping call: list your EDR, identity provider and firewalls, and see which feeds Arctic Wolf already documents.
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Arctic Wolf sensors and agents sit in your network, and integrations pull in your EDR, identity and cloud tools; the MSP-only MDR Connect tier runs without the network sensor.
The platform Arctic Wolf renamed in March 2026 takes in what it says is more than 10 trillion security events a week across its customers and correlates them into cases.
AI agents run first-pass investigations, which Arctic Wolf puts at 200,000+ a week, with humans in the loop deciding on containment; most customers see about one alert a day.
A named team stays with your account, explains incidents, and runs Security Posture in-Depth Reviews (SPiDRs) so findings turn into a list of fixes you own.
Sensors and your own EDR feed one platform — an agentic SOC triages, and a named Concierge team turns cases into fixes.
Arctic Wolf Aurora MDR watches the tools you already own, around the clock — and hands you about one alert a day.
The Aurora Agentic SOC investigates every signal 24×7 with humans in the loop; Arctic Wolf says most customers get about one alert a day.
Documented integrations take in CrowdStrike Falcon, Defender for Endpoint and Defender XDR, SentinelOne, Sophos Central and Okta.
Arctic Wolf places sensors in your network beside its agents, so traffic with no endpoint agent is still seen by the SOC.
Active Response is configured with you in advance; the exact list of actions it can take is not printed on the product page.
Incident response and remediation guidance come with MDR; hands-on forensics and restoration are bought as the Incident360 retainer.
Cloud Detection and Response and CSPM are run by the same MDR teams; Arctic Wolf’s pages do not say whether either sells alone.
The Concierge Security Team holds SPiDR sessions on your posture, so recurring weaknesses get an owner instead of another ticket.
Log Retention and Data Explorer Lite join MDR in Security Operations Plus; the bundles page does not state the retention period.
The Security Operations Warranty runs from a $100k option on Core to $1.5M on Total, and up to $3M in the Cyber Resilience offering.
The Aurora Agentic SOC explained in September 2026, the MDR service end to end, configuring Active Response, and a 2021 look at Cloud Detection and Response.
How the Aurora Agentic SOC splits investigation work between AI agents and the human analysts who sign off.
The MDR service end to end: what is collected, how cases are raised, and where the Concierge team comes in.
Setting up Active Response, the pre-approved containment the SOC may run without waiting for your call.
A 2021 look at the cloud add-on now folded into this page; names and features have moved on since.
Want a live, India-context walkthrough for your environment?
Book a guided demo →Here’s what genuinely sets it apart — and exactly where it stops.
Aurora MDR reads CrowdStrike Falcon, Microsoft Defender, SentinelOne, Sophos Central and Okta among 200+ integrations; Trend Vision One, Prisma Access and VMware ESXi arrived in August 2026. You keep your endpoint agent, and the SOC watches it beside network and cloud.
Each customer gets a Concierge Security Team that stays on the account and runs Security Posture in-Depth Reviews. The aim is fewer, better alerts — Arctic Wolf says most customers see about one a day — and a running list of weaknesses that someone in your team owns and closes.
MDR sells alone or in Security Operations Core, Plus and Total. Plus adds Log Retention, Data Explorer Lite, vulnerability management, awareness training and the JumpStart Retainer; Total carries a warranty of up to $1.5M over three years. No bundle price is published.
Included response means containment and guidance; forensics and restoration need the Incident360 retainer. Data sits outside India, with no India SOC. The only public price covers 100 users. Network sensors add an install step, and no Gartner Magic Quadrant for MDR exists, so the Leader badges are IDC and Frost.
List your EDR, identity provider, firewalls and cloud accounts, and check each against Arctic Wolf’s documented integrations.
Decide whether Core, Plus or Total fits, and whether logs, vulnerability scans and the warranty justify the larger bundle.
Rack the network sensors, deploy agents where needed, and connect the EDR and Okta or Microsoft feeds to the platform.
Set which containment actions the SOC may take without asking, and run a test case through to a Concierge debrief.
Hold the first SPiDR session, assign owners to each finding, and decide whether an Incident360 retainer is needed.
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
“We kept our Defender licences and the SOC simply started reading them. Nobody had to touch a laptop for the switch.”
“Our Concierge contact knows our network by name. The posture review is the one security meeting I actually look forward to.”
“Alert volume fell to a handful a week, each with a clear next step. My team stopped muting the inbox overnight.”
“Containment was quick on a compromised account, but the forensics needed the retainer. Budget for it before you need it.”
“Installing the network sensor at three branch offices took longer than the contract talks. Plan the racks early.”
“Good service, but our auditors asked where logs are held and the answer was not India. That took a legal review.”
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the managed detection and response market — tap any vendor to see why it sits where it does.
Execution strength vs product vision — the classic market map, minus the paywall.
Over 10,000 customers, by Arctic Wolf’s count; IDC Leader 2026.
The grid nobody publishes — how much of other vendors’ telemetry the SOC reads vs how much response the fee includes.
Reads your EDR and 200+ sources; containment and guidance, IR sold apart.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Set beside CrowdStrike Falcon Complete, Sophos MDR, SentinelOne Wayfinder MDR, Rapid7 Managed Threat Complete and Barracuda Managed XDR — on telemetry, response, price, retention, India storage and exit.
| Dimension | Arctic Wolf Aurora MDR | CrowdStrike Falcon Complete | Sophos MDR | SentinelOne Wayfinder MDR | Rapid7 Managed Threat Complete | Barracuda Managed XDR |
|---|---|---|---|---|---|---|
| What it is | Agentic SOC as a service | CrowdStrike runs Falcon | Pure-play, Taegis-backed | Successor to Vigilance | MDR on its own SIEM | SOC over 40+ feeds |
| Collection and deployment | Sensors plus agents | Falcon agent on hosts | Sophos Central, cloud | Singularity underneath | Agent on every asset | Fully managed |
| Whose telemetry | Your EDR, 200+ feeds | Falcon first | Sophos or yours | Singularity + partners | Into Rapid7’s SIEM | Vendor-agnostic |
| Response authority | Contain + guide | Full-cycle remediation | Full IR at Complete | Contain; IR at Elite | Two actions only | Contain via SOAR |
| Incident response | Separate retainer | Remediation in the fee | No hourly cap | IRR hours at Elite | Unlimited, remote only | Not itemised |
| SOC and contact | Named Concierge team | 24/7, cities unnamed | Global, unnamed cities | Threat Advisor at Elite | 15-minute start | Follow-the-sun |
| Pricing model | Per user, by term | By scope, quoted | Per user or device | Per-endpoint add-on | Per asset | Via MSPs, quoted |
| Published entry price | $44,000/yr, 100 users | ~$25–45/endpoint/mo | $239.64 on AWS | Platform $179.99/yr | ~$15–22/asset/mo | Not published |
| Included vs add-on | Bundles add the extras | Warranty included | Integrations in the fee | Intel in, IR at Elite | Scanning and IR bundled | Vulnerability apart |
| Log retention | Period not stated | Not published | Not published | Not published | 13 months, every tier | Not published |
| India storage region | No India region | Announced, not live | Mumbai DC; confirm | Mumbai region | No India region | AWS Mumbai listed |
| Analyst standing | IDC + Frost Leader | IDC + Forrester Leader | IDC Leader, 2026 | None cited for MDR | Frost Leader, 2025 | None cited |
| Lock-in and exit | Your EDR stays | Falcon at the core | Tools can stay | Agent goes too | Agent to uninstall | Terms unpublished |
| Best fit | Mid-market, no SOC | Falcon-standard estates | Mixed agents, full IR | SentinelOne estates | SOC plus scanning | MSP-served, India logs |
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Arctic Wolf Aurora MDR is one of 19 managed detection & response products TechBag carries. The Managed Detection & Response guide narrows them to a shortlist and shows the reasoning. →
Drag the sliders (users monitored; IT-security hour cost). Estimates model in-house time spent triaging alerts and chasing false positives at an assumed 1.5 hours per user a year, with 70% of it removed by a managed SOC that escalates only real cases. Both figures are assumptions. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.
Partly public: Arctic Wolf prints no list price, but its own AWS Marketplace public offer prices MDR Basic at $44,000 for 12 months for up to 100 users, about $440 per user a year, with 24- and 36-month terms. Larger estates and the Core, Plus and Total bundles are quoted, and incident response beyond containment is a separate retainer. TechBag scopes users and sources first, then quotes in INR with GST.
Best for MDR on its own
Best for a broader rollout
Best for MDR plus logs, VM and training
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Tell us your requirements and current tools — we’ll model it against what you spend today.
Take this into your next vendor call — including ours.
Is your EDR one Arctic Wolf documents — CrowdStrike, Defender, SentinelOne or Sophos — or will it need a custom feed?
Where will network sensors go at each site, and who racks and powers them? MDR Connect skips them only through an MSP.
Which Active Response actions will you pre-approve, and who in your team is called before anything else happens?
Will you add an Incident360 retainer for forensics and restoration, or the JumpStart Retainer at $325 an hour?
Does MDR alone cover you, or do Log Retention, vulnerability management and awareness training make Plus cheaper?
How many days of logs does your regulator or insurer expect, and will Arctic Wolf put that figure in writing?
Is storage outside India acceptable to your board, auditors and sector regulator? There is no India region today.
Is the quote for 12, 24 or 36 months, per user, with any warranty itemised? Ask for INR with GST and the exit terms.
Count the users and log sources the SOC would watch first, or let a TechBag advisor check your EDR against the integrations and compare the bundles.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.