- BFSIBanking, Financial Services & Insurance
- HealthcareComing soon
- ManufacturingComing soon
- Retail & E-CommerceComing soon
Arctic Wolf
Security operations delivered as a service from the Aurora Agentic SOC on the Aurora Superintelligence Platform— Arctic Wolf’s MDR first, with endpoint security, vulnerability and attack surface management, awareness training and incident response around it, and how each one is sold. This hub covers seven Arctic Wolf products.
Buy through TechBag
Same software. Better outcome — at a lower cost.
The company, at a glance
Quick answer
Seven intel pages. MDR, endpoint security, exposure management, awareness training and incident response.
Arctic Wolf’s line, product by product — every linked card is a full intel page, from Aurora MDR and the managed endpoint service to the ex-Cylance agent, vulnerability and attack surface management, awareness training and IR retainers.
Aurora MDR
A 24×7 SOC over the tools you already run.
Agentic SOC detection over endpoint, network, identity and cloud with a Concierge team; included response is containment and guidance.
Aurora Endpoint Security
Aurora Protect prevention, Endpoint Defense EDR.
The former CylancePROTECT and CylanceOPTICS for Windows, macOS and Linux; Endpoint Defense adds EDR with 30 days of data retention.
Aurora Managed Endpoint Defense
The Agentic SOC on Arctic Wolf’s own agent.
Round-the-clock triage, investigation and response on Aurora Endpoint Security only, with guided remediation and an On-Demand variant.
Aurora Vulnerability Management
Formerly Managed Risk: scan, rank and patch.
Internal and external scanning, threat-based ranking, AI remediation guidance and ITSM links; the Resolve add-on patches in one click.
Aurora Attack Surface Management
Finds the assets your security tools miss.
Aggregates, correlates and de-duplicates asset data from the tools you already run, then ranks the security coverage gaps it finds.
Aurora Security Awareness and Training
Three-minute lessons every two weeks, no login.
Fully managed microlearning by email, phishing simulation and a Report Phishing button; Training+ adds custom content and LMS download.
Arctic Wolf Incident Response
JumpStart or Incident360, agreed before a breach.
JumpStart carries a 4-hour SLA at $325 an hour; Incident360 covers one incident with forensics and up to 30 hours of restoration.
Cyber JumpStart
Platform & engineA complimentary suite of tools for planning a security roadmap, offered free rather than licensed. Because nothing is bought, TechBag does not give it a page or a price
Security Operations Warranty
Platform & engineA warranty that rides inside the bundles rather than being sold alone: $100k on a three-year Core term, up to $1.5M with Total, and up to $3M in the Cyber Resilience offering launched in August 2026
Aurora MDR Connect
Platform & engineThe MDR tier sold exclusively to MSPs, announced in September 2026, which deploys within hours with no network sensor. It is not a cheaper direct tier, so it is covered on the Aurora MDR page
Threat Intelligence Plus
Platform & engineListed in Arctic Wolf’s product menu, but whether it can be bought on its own is not published. TechBag lists it here and will page it only once a separate licence is documented
Cyber Insurance
Platform & engineA programme run with insurance partners rather than a security product Arctic Wolf licenses, so it has no TechBag page. Ask the insurer for its terms directly
Arctic Wolf sells 5 of the products TechBag carries in Security. The Security guide shows how the category splits and which part is yours. →
Why “a SOC you rent, on the tools you own” is the whole story
Most organisations cannot staff analysts around the clock. Arctic Wolf sells that SOC as a service: Aurora MDR reads the EDR, network, identity and cloud feeds you already run, and its Agentic SOC works the alerts with humans in the loop and a Concierge team on posture reviews. The catch for India: included response stops at containment and guidance, and there is no India data region or SOC.
Aurora Superintelligence Platform
The name since March 2026 for the layer that takes in telemetry from 250+ integrations, which Arctic Wolf puts at 10+ trillion events a week.
Aurora Agentic SOC
AI agents work alerts with humans in the loop; Arctic Wolf counts 200,000+ investigations a week and says most customers see about one alert a day.
Concierge Delivery Model
A Concierge team works with each MDR customer and runs Security Posture in-Depth Reviews (SPiDRs), so findings arrive with context rather than as raw tickets.
Sensors, agents and integrations
Arctic Wolf network sensors and agents, its own endpoint agent, and documented feeds from CrowdStrike, Defender, SentinelOne, Sophos Central and Okta.
Start with the SOC — then decide which agent, scanner, training or retainer belongs around it.
Peer & market recognition
Every claim on this hub traces to one of these public signals.
Leader, MarketScape MDR for Midmarket 2026
the Worldwide Managed Detection and Response Service for Midmarket edition, published July 2026
Leader, MarketScape MDR Services 2024
one of 19 vendors assessed worldwide, as Arctic Wolf announced on 29 April 2024
Leader, Frost Radar for MDR 2024
one of 22 providers assessed, according to Arctic Wolf’s release of 26 April 2024
Customers’ Choice, MDR 2026
a customer-review award dated 7 April 2026, not an analyst ranking or a Magic Quadrant
Listed in the MDR Market Guide
a representative vendor in 2024 and 2025; Gartner writes a Market Guide for MDR, not a Magic Quadrant
Cylance acquisition closed
bought from BlackBerry on 3 February 2025 and relaunched as Aurora Endpoint Security
Sevco Security acquisition announced
the base of Aurora ASM; Sevco’s 2025 Gartner Visionary placement was Sevco’s own, earned before the deal
No CVEs under the Arctic Wolf name on NVD
the latest Cylance agent flaw, CVE-2024-35214 (CVSS 7.1), was published in August 2024 under BlackBerry
The company in six figures
See the platform, hear the pitch
Arctic Wolf: A Higher Standard
A May 2026 brand film setting out how Arctic Wolf sees its role; a pitch, not a product demo.
Super Instinct Meets Super AI | Arctic Wolf Aurora®
An August 2026 spot for the Aurora Agentic SOC, pairing human analysts with AI agents.
Arctic Wolf Cocktail Chats - Nick Schneider, President & CEO | Black Hat 2026
An August 2026 interview with CEO Nick Schneider, filmed at Black Hat 2026.
Where Arctic Wolf sits — the grids
Two company-level views you won’t find on any vendor site — tap any dot for the rationale. The category-level grid lives on the product page.
Arctic Wolf Across Its Solution Areas
Each dot is a Arctic Wolf solution area: competitive position vs category momentum.
The core business: an IDC MarketScape Leader in 2024 and again in the 2026 midmarket edition, and a Frost Radar Leader in 2024.
Telemetry Openness × Included Response
How far each MDR service runs on tools you already own vs how much incident response the base contract includes.
Watches your existing EDR, network and identity feeds, but full forensics and restoration sit in the paid Incident360 retainer, and there is no India region.
Positions are TechBag’s illustrative synthesis of public review-platform standings and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
New to this? Learn it properly.
Zero-jargon starting points, in reading order. Each links into the deep education on the product page.
Where should you start with Arctic Wolf?
Answer three questions; we’ll point you at the right starting product. No email required — this isn’t that kind of quiz.
1. What problem is forcing the decision?
2. What do you already run?
3. Who will own it?
Seven products, one SOC
Aurora MDR is the centre; endpoint, vulnerability, attack surface, training and IR are sold on their own or folded into bundles.
Read →MDR or managed endpoint?
Aurora MDR watches your whole estate on the tools you run; Managed Endpoint Defense watches only Arctic Wolf’s own endpoint agent.
Read →Names that changed
Cylance products became Aurora Protect and Aurora Focus, Managed Risk became Aurora Vulnerability Management, IR JumpStart is a retainer.
Read →Core, Plus or Total?
Core is MDR with Concierge; Plus adds log retention, vulnerability management, training and a JumpStart Retainer; Total adds the warranty.
Read →Response vs incident response
MDR contains a threat and guides you; forensics and restoration need the Incident360 retainer, which covers one incident.
Read →Where Arctic Wolf fits
The Security category compares MDR, endpoint protection and vulnerability management, the three markets five of these products compete in.
Read →The acronym decoder
Every term on these pages, in one place- MDR
- Managed detection and response: a provider’s analysts watch and act on your alerts 24×7.
- SOC
- Security operations centre: the team and tooling that monitor for and handle threats.
- Agentic SOC
- A SOC where AI agents work alerts while human analysts stay in the loop on response.
- EPP
- Endpoint protection platform: prevention on the device, such as next-generation antivirus.
- EDR
- Endpoint detection and response: records device activity so threats can be hunted and stopped.
- Vulnerability management
- Scanning systems for known flaws, ranking them by risk and tracking the fixes.
- ASM
- Attack surface management: an inventory of every asset, showing which ones lack controls.
- Security awareness training
- Short lessons and phishing tests that teach staff to spot and report attacks.
- IR retainer
- A pre-agreed contract that puts incident responders on call at a set rate and response time.
- SPiDR
- Security Posture in-Depth Review: Arctic Wolf’s regular posture review with each customer.
- Security Operations Warranty
- Financial cover inside some Arctic Wolf bundles, up to $3M in the Cyber Resilience offering.
- MSP
- Managed service provider: an IT firm that runs systems for clients and resells services.
Buy it like you’ve done this before
The procurement playbook TechBag runs with IT buyers — steps, licensing cheat-sheet, and the pitfalls that cost quarters.
Decide MDR first, or a single product
Most buyers start with Aurora MDR and add products later. Decide whether you need the SOC now or only an agent, a scanner or training.
Count users and devices separately
MDR is counted in monitored users and Managed Endpoint Defense in devices, so list both before comparing a bundle with single products.
Price the bundle against the parts
Core, Plus and Total add log retention, vulnerability management, training, a JumpStart Retainer and warranty levels; none publishes a price.
Agree what response means
MDR’s included response stops at containment and guidance. If you need forensics and restoration, add an Incident360 retainer up front.
Settle where the data sits
There is no India region; endpoint data sits in regions such as the US or Frankfurt. Check that against your DPDP and CERT-In obligations.
Get it priced in rupees
Arctic Wolf publishes no INR price, only US marketplace offers. TechBag scopes the users, devices and retainers and quotes the total in INR with GST.
The licensing cheat-sheet
| Product | Licensing model | How you enter | Best for |
|---|---|---|---|
| Aurora MDR | Per monitored user · alone or in the Core, Plus and Total bundles · MDR Connect for MSPs | $44,000/yr for 100 users (AWS offer) | 24×7 SOC on your tools |
| Aurora Endpoint Security | Per endpoint · Aurora Protect (EPP) or Aurora Endpoint Defense (adds EDR) · mobile add-on | Quote | Agent replacement |
| Managed Endpoint Defense | Per device per year · runs on Aurora Endpoint Security · On-Demand variant | $18,240/yr for 100 devices (AWS offer) | Managed endpoint only |
| Vulnerability Management | Quote · Resolve patching is an add-on · included in Security Operations Plus | Quote | Scanning and patching |
| Attack Surface Management | Quote · reads asset data from the tools you already run | Quote | Coverage gaps |
| Security Awareness and Training | Quote · base tier or Training+ · Compliance Pack of 16 courses | Quote | Phishing-prone staff |
| Incident Response | JumpStart, Incident360 or Incident360 Plus retainer · Rapid Response add-on | $325/hour IR rate | Breach readiness |
arcticwolf.com publishes no list prices. The only public figures are US AWS Marketplace offers (MDR Basic $44,000 a year for 100 users; Managed Endpoint Defense $18,240 a year for 100 devices) and IR rates of $325 an hour, or $295 with Rapid Response. TechBag gets the quote itemised in INR with GST.
Five pitfalls that cost buyers quarters
Expecting full IR inside MDR
MDR contains threats and guides the fix. Forensics, threat-actor communication and restoration belong to the Incident360 retainer.
Assuming an Indian SOC or region
Bengaluru is an engineering and research site. Arctic Wolf documents no India data region and no SOC in India, so plan for offshore data.
Mixing up the two Endpoint Defense names
Aurora Endpoint Defense is the EDR product tier; Aurora Managed Endpoint Defense is the SOC service on top. Check which one a quote lists.
Reading MDR Connect as a cheap tier
Aurora MDR Connect is sold only through MSPs and skips the network sensor. A direct buyer cannot order it as a lower-cost MDR plan.
Treating the marketplace offer as a list price
The $44,000 and $18,240 figures are US AWS Marketplace offers for 100 users or devices. Larger or Indian deals are quoted separately.
The evaluation kit
Each intel page carries an 8-question vendor checklist and a value calculator:
Skip the homework entirely
Bring your requirements and current tool bills — a TechBag advisor models the whole decision for you.
Book a discovery call →The forces shaping this market
Four trends with momentum scores (TechBag’s read of analyst and market signals) — and what each means for your next decision.
Category momentum — estimated market growth
Illustrative CAGR synthesis**TechBag’s illustrative estimate, not a quoted analyst figure. The takeaway: buyers who cannot staff a SOC are renting one, and MDR providers are adding endpoint, exposure management and retainers around it — which is why Arctic Wolf now sells all of them.
AI agents inside the SOC
Arctic Wolf renamed its platform Aurora Superintelligence in March 2026 and now sells the Aurora Agentic SOC, with humans in the loop.
What it means for you
Ask any MDR provider which decisions an AI agent makes alone.
MDR vendors buying endpoint
Arctic Wolf closed its purchase of Cylance from BlackBerry in February 2025 and now sells its own agent alongside MDR on third-party EDR.
What it means for you
Check whether the provider still treats your EDR as a first-class feed.
Exposure management joins MDR
Aurora Attack Surface Management, built on Sevco, launched with the renamed vulnerability service in May 2026.
What it means for you
Judge exposure tools on the asset sources they read.
Warranties bundled with service
The Cyber Resilience offering of August 2026 bundles up to $3M of Security Operations Warranty with MDR, ASM and IR.
What it means for you
Read the warranty’s exclusions before you count it as cover.
Questions buyers ask about Arctic Wolf
Ready to shortlist Arctic Wolf?
Open any of the seven intel pages for the deep dive, or let a TechBag advisor build the case with you — the users and devices to count, MDR alone or a bundle, and the retainer you need, quotes, trials, GST invoicing and lifecycle support included.
Stats, positions and figures are illustrative syntheses of public materials; verify before purchase.