Rovo AI overage is now on by default, not off: Atlassian bills it from 3 December
Atlassian's Rovo credit allowances, credit costs per action and its extra-usage default, from its own pages as of 3 November, set against its Rovo FAQ of 30 August.
From 3 December, Atlassian will bill organisations for Rovo AI use beyond the credits included in their plans, at a list price of US$0.01 a credit, and the setting that allows it is on unless an admin turns it off: “Extra usage is enabled by default, and admins can set spending limits.”1 On 30 August, Atlassian’s Rovo FAQ said admins could cap extra usage “should you choose to enable extra usage (disabled by default)”.2 A copy of the same page captured on 1 September, two hours after Atlassian announced usage-based pricing, reads “If extra usage is on (default setting)”.34
25
Rovo credits a month per Jira or Confluence Standard user
Atlassian Support
10
credits per quick Rovo Chat answer or basic agent run
Atlassian Support
US$0.01
per credit beyond the organisation’s pooled allowance
Atlassian Support
3 Dec
extra-usage billing starts, 30 days from today
Atlassian Support
01What a credit buys
Search inside Atlassian apps, definitions and summaries are free. A quick answer in Rovo Chat, a basic Rovo agent and Rovo space creation cost 10 credits per billable event; in chat, “each user message is a billable event”. Think Deeper chat, Confluence slides, Agents in Jira, the Jira Coding Agent and agents with model selection use “variable credits”, with no fixed number published. Enriched Teamwork Graph calls, including those made by tools such as Claude or ChatGPT through the Rovo MCP server, are “1-10 Rovo credits per call” in the “vast majority” of cases. These rates apply from 31 August.1
A Jira Standard seat includes 25 Rovo credits a month: two and a half quick chat answers
Rovo credits included per user per month, by app and plan, pooled across the organisation
Source: Atlassian Support, How Rovo credits work · as of 3 November 2026 · Loom matches Jira and Confluence (Business, Business + AI, Enterprise). Answers at 10 credits each: TechBag arithmetic
02What Atlassian announced, and what it did not say
Atlassian’s Chief Product and AI Officer, Tamar Yehoshua, announced on 1 September that allowance limits and billing for Rovo credits, automation steps and AI agent resolutions “will go into effect on December 3, 2026”. The post does not mention the default.4 Atlassian’s pricing page now says extra usage is “enabled by default and billed in arrears”, and that when a limit is reached only that meter pauses.5 A per-user allocation of credits is listed as “coming soon”.1
03What Atlassian tells admins to do
- Check the state. In Admin, Billing, Subscriptions, Rovo credits, open the menu: “Enable extra usage” means the organisation is capped at its allowance; “Disable extra usage” means overages are on.6
- Set a monthly limit with “Update extra usage limit”, or choose “Disable extra usage”; extra usage already incurred is still billed.7
- Watch the meter under Usage, Meters, Rovo credits, with a CSV export of up to three months; org and billing admins get alerts at 80% and 100% of the allowance.1
Sources
- Atlassian Support: How Rovo credits work — modified 22 October 2026
- Atlassian, Rovo Plans and Trial FAQ, Internet Archive copy — 30 August 2026
- Atlassian, Rovo Plans and Trial FAQ, Internet Archive copy — 1 September 2026
- Atlassian, Tamar Yehoshua: Atlassian's usage-based pricing: AI value with predictability and control — 1 September 2026
- Atlassian: Usage-based pricing — modified 3 November 2026
- Atlassian Support: Understanding Rovo Credits "Enable Extra Usage" Setting — 15 October 2026
- Atlassian Support: Manage extra usage for a meter — modified 29 October 2026
- India Briefing: Digital services in India: OIDAR, GST applicability and compliance — updated 29 September 2023
Disclosure. TechBag is a software reseller: it earns a margin when a reader buys through it, including from vendors named here. The analysis is TechBag’s own; no vendor paid for or saw this piece before publication. Facts are labelled reported, TechBag count or our view.
Keep reading
