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IAM costs $3 to $17 a user a month. The breach still starts at the password

Six vendors' list prices, two breach reports and three Indian regulations read together: where the IAM money goes and where breaches actually start, as of September 2026.

Illustration: The TechBag Journal

The original version of this piece, written for Medium in November 2025, argued that identity had become the perimeter and listed six vendors worth evaluating. Both halves were true and neither helped anyone decide. An Indian IT head with 400 staff, a Microsoft 365 tenant and a renewal quote from an identity vendor has a narrower question: what does this actually cost per seat, which part of it stops the attack the breach reports describe, and what do the regulators now require of me? This is the same piece, rebuilt on counted answers to those three questions, with the facts as they stood in September 2026.

01What IAM costs: $3 to $17 a seat, and the $7 you may already own

Six vendors publish or are reported at a list price; one does not. Okta’s Workforce Identity page lists a Starter suite at $6 a user a month with single sign-on, MFA and Universal Directory, a Core Essentials suite at $14, and an Essentials suite at $17 that adds Adaptive MFA, Lifecycle Management and Access Governance, all billed annually under a $1,500 annual contract minimum; the Professional and Enterprise suites are quote-only.1 Microsoft lists Entra ID P1 at $7.00 and P2 at $10.00 a user a month, paid yearly, and states that Microsoft 365 E3 and Business Premium include P1 and E5 includes P2.2 JumpCloud lists its SSO package, which bundles the directory, SSO, MFA, a password manager and lifecycle, at $11 on annual billing, and sells every component à la carte at $3.3 Cisco Duo lists Essentials at $3, Advantage at $6 and Premier at $9, with FIDO2 passwordless in every paid tier.4 OneLogin’s own pricing page could not be read when we checked; a March 2026 third-party comparison reports Basic at $3, Essentials at $6 and Business at $10.5 Ping Identity publishes no per-user price and routes every workforce buyer to sales.6

The adequate tier is the $7 one most Indian estates already pay for inside Microsoft 365

Published or reported list price per user per month, US$, annual billing, workforce identity tiers, September 2026

Cisco Duo Essentials MFA, SSO, FIDO2; no lifecycle$3
OneLogin Basic reported, not read from the vendor$3
Okta Starter Adaptive MFA and lifecycle are add-ons$6
Microsoft Entra ID P1 inside M365 E3 and Business Premium$7
Microsoft Entra ID P2 adds risk-based sign-in and PIM$10
JumpCloud SSO package directory, SSO, MFA, lifecycle$11
Okta Essentials Adaptive MFA, lifecycle, governance$17
Table view
Value ($)
Cisco Duo Essentials3
OneLogin Basic3
Okta Starter6
Microsoft Entra ID P17
Microsoft Entra ID P210
JumpCloud SSO package11
Okta Essentials17

Source: Vendor pricing pages for Okta, Microsoft, JumpCloud and Cisco Duo; OneLogin via a third-party comparison (March 2026) · as of September 2026 · Ping Identity publishes no per-user price and is omitted; OneLogin figures are reported, not read from the vendor

Two things about this chart are not visible in it. First, the cheapest bar and the most complete bar are not comparable products: Duo at $3 is MFA and SSO in front of what you already have, with no directory lifecycle; Okta at $17 replaces the directory, provisions accounts and runs access reviews. Second, the highlighted bar is often free at the margin. A company on Microsoft 365 Business Premium already pays for Entra ID P1, which carries conditional access, the policy that can demand a phishing-resistant factor at every login that matters. The question for that company is not whether to buy an identity platform but whether anyone has switched on the one it owns.

02Where breaches start: a credential, 39% of the time

Verizon’s 2026 Data Breach Investigations Report, covering incidents between 1 November 2024 and 31 October 2025, made headlines because vulnerability exploitation overtook stolen credentials as the most common first step into a victim, at 31% of breaches, for the first time in the report’s nineteen years.7 Read the next paragraph of the report and the headline weakens. Credential abuse as the first step fell from 22% to 13%, but the report added pretexting as a tracked initial vector this year and pretexting usually ends in a credential; measured the way last year’s report measured it, credential abuse would have been 16%. Counted anywhere in the attack chain rather than only at the door, credentials appear in 39% of breaches.7

The password is still the mechanism: in 39% of breaches somewhere, and in more than 97% of identity attacks

Share of breaches or identity attacks, Verizon DBIR 2026 (Nov 2024 to Oct 2025 incidents) and Microsoft Digital Defense Report 2025

39%

Breaches with credential abuse at some stage of the attack

Verizon DBIR 2026

37%

Organisations with an IaaS admin account that had MFA disabled

Verizon DBIR 2026

97%

Identity attacks that are password attacks

more than 97%; Microsoft Digital Defense Report 2025

99%

Identity-based attacks MFA blocks, even with a valid password

more than 99%; Microsoft Digital Defense Report 2025

Source: Verizon 2026 DBIR as summarised by Descope (21 July 2026); Microsoft On the Issues, 16 October 2025 · as of September 2026 · The DBIR figures are breaches; the Microsoft figures are attack attempts seen on its own identity platform. Different denominators, not one series

Microsoft’s report, published on 16 October 2025, is written from the other side of the login prompt. It records that identity-based attacks rose 32% in the first half of 2025, that more than 97% of them are password attacks, and that multi-factor authentication can block more than 99% of identity-based attacks, with phishing-resistant MFA stopping the attacker even when the username and password are correct.8 Verizon adds the uncomfortable detail: 37% of organisations had an administrator account on an infrastructure-as-a-service platform with MFA disabled, 73% of ransomware victims had an infostealer infection or credential leak in the preceding year, and only 23% of third-party organisations fully fixed missing or badly configured MFA on their cloud accounts.7

03The mechanism: provider, policy, factor, session

Every product in the category does some part of four jobs, and the tier you buy decides which. The identity provider holds the accounts and signs people into applications. A policy engine decides, per login, what the context demands: this device, this country, this risk score. A factor proves the person is present, and factors divide cleanly into those an attacker can relay in real time (passwords, one-time codes, push approvals) and those bound to the site and the device (FIDO2 keys and passkeys), which cannot be phished by a fake login page. Then a session begins, and its token lives for hours or days unless something revokes it, which is why session review, access review and logs belong in the same box.

The factor is the step the breach reports describe, and the step the cheaper tiers leave optional

The four jobs of a workforce identity platform and which published tier includes each, September 2026

  1. 01

    Identity provider

    Directory and single sign-on. In every tier: Okta Starter, Entra ID Free and P1, JumpCloud’s $3 directory. The part vendors compete on by connector count.

  2. 02

    Policy

    Conditional access by device, location and risk. Entra P1 includes it; P2 adds risk-based sign-in. Okta sells Adaptive MFA as an add-on on Starter; JumpCloud charges $3 for Conditional Access.

  3. 03

    Factor

    Phishable (SMS, OTP, push) or phishing-resistant (FIDO2, passkeys). Duo includes FIDO2 from $3; JumpCloud’s $3 MFA has passkeys; Okta’s Adaptive MFA is an add-on at Starter.

  4. 04

    Session and review

    Token lifetime, revocation, access reviews and logs. Governance tiers (Okta Essentials, Entra ID Governance at $7) sell the reviews; CERT-In requires 180 days of logs regardless.

Source: Okta, Microsoft, JumpCloud and Cisco Duo pricing pages; CERT-In Directions of 28 April 2022 for the logging duty · as of September 2026

Map the price list onto the mechanism and the pattern is consistent across vendors. Step one is in every tier because it is what the customer asks for in the demo. Step four is where the margin is, because access certifications and governance are what large enterprises are audited on. Step three, the factor, is either included and un-enforced, or an add-on. Okta’s own pricing page describes Adaptive MFA’s purpose as phishing-resistant authentication, and lists it as an add-on at Starter and included from Core Essentials.1 JumpCloud includes passkeys in its $3 MFA product but sells the device-aware policy that would make them mandatory as a separate $3 line.3 Nobody is hiding anything; the structure simply rewards buying the connectors and the reviews, and leaves the factor as a configuration decision the buyer has to make on purpose.

04What companies buy against where breaches happen

Put the two lists side by side. The left column is what an identity invoice itemises and what a vendor’s sales deck leads with. The right column is what the 2026 DBIR and Microsoft’s 2025 report say actually went wrong. The overlap is one line, and it is the line most invoices treat as a feature rather than a purchase.

The invoice itemises connectors and governance; the breach reports itemise one missing factor

What workforce identity pricing pages itemise, against the failure modes named in the 2026 DBIR and Microsoft's 2025 report

What the invoice says you bought

  • Single sign-on, priced by suite and by the size of the connector catalogue
  • A directory, or a sync to the one you have
  • Lifecycle and governance modules: provisioning, access certifications
  • A privileged-access tier, often a separate product and a separate quote
  • Identity threat detection as an add-on, quote-only

What the breach reports say went wrong

  • An administrator account with MFA disabled: 37% of organisations on IaaS
  • A credential already leaked by an infostealer: 73% of ransomware victims
  • A one-time code or push approval relayed by a phishing page
  • A third party that never finished fixing its MFA: only 23% did
  • A password attack on a password-only account: more than 97% of identity attacks

Source: Vendor pricing pages (Okta, Microsoft, JumpCloud, Duo); Verizon 2026 DBIR via Descope; Microsoft On the Issues, 16 October 2025 · as of September 2026

This is also where the vendor list from the original piece needs correcting. CyberArk, which it described as the privileged-access specialist to shortlist, is no longer an independent company: Palo Alto Networks completed its roughly $25 billion acquisition in February 2026 and relaunched the portfolio as the Idira Identity Security Platform on 12 May 2026, so quotes and support portals now say Idira.15 SailPoint remains the governance specialist, and governance is step four. Neither changes the argument. A privileged-access product controls and records what an administrator does once in; it does not replace the factor that decides whether the attacker is the administrator.

What we would do with a fixed budget, in order. Find out what you own: a Microsoft 365 E3 or Business Premium tenant already includes Entra ID P1, and its conditional access is where a factor is made mandatory.2 Make the factor mandatory for every administrator this quarter, on whatever platform you have, using FIDO2 keys or passkeys rather than push. Then, and only then, price the suite question, because by then it is a question about connectors, lifecycle and reviews, which is the question the price list was built to answer.

Sources

  1. Okta, Workforce Identity pricing (Starter $6, Core Essentials $14, Essentials $17; $1,500 annual minimum) — undated page
  2. Microsoft, Entra pricing (Entra ID P1 $7.00, P2 $10.00, Entra Suite $12.00, ID Governance $7.00; P1 in M365 E3 and Business Premium) — undated page
  3. JumpCloud, pricing (SSO package $11 annual / $13 monthly; à la carte products $3 annual / $4 monthly) — undated page
  4. Cisco Duo, editions and pricing (Free to 10 users; Essentials $3, Advantage $6, Premier $9) — undated page
  5. Federated Directory, OneLogin pricing (Basic $3, Essentials $6, Business $10, Enterprise on quote) — 7 March 2026 Third-party report; OneLogin's own pricing page could not be read.
  6. Ping Identity, pricing (no published per-user price; quote by use case, deployment and capability) — undated page
  7. Descope, summary of the Verizon 2026 Data Breach Investigations Report (31% exploitation, 13% credential abuse, 39% credentials anywhere, 37% IaaS admin without MFA, 73% infostealer, 23% third parties) — 21 July 2026 Report launch covered by Help Net Security, 20 May 2026; the DBIR PDF was not fetched.
  8. Microsoft On the Issues, Microsoft Digital Defense Report 2025 (identity attacks up 32%; more than 97% password attacks; MFA blocks more than 99%) — 16 October 2025
  9. TechBag, IAM, SSO and MFA guide: 18 products, FIDO2 and price flags from vendor documentation — vendor-document-verified 22 August 2026
  10. CERT-In, Directions under section 70B(6) of the IT Act, 2000 (six-hour reporting, 180-day logs within India, NTP synchronisation; effective 60 days from issue) — 28 April 2022
  11. Data Security Council of India, Brief on the RBI (Commercial Banks – Cybersecurity, Technology: Risk, Resilience and Assurance Framework) Directions, 2026 — on the Directions of 31 July 2026
  12. Reserve Bank of India, Commercial Banks – Cybersecurity, Technology: Risk, Resilience and Assurance Framework Directions, 2026; read on TechBag's BFSI obligations guide — 31 July 2026 The PAM cost band is TechBag's, from /industries/bfsi/obligations.
  13. DPDP Rules 2025, commencement timeline (notified 13 November 2025; security safeguards and breach intimation from 13 May 2027) — 13 November 2025
  14. Digital Personal Data Protection Act, 2023, Schedule (penalties up to ₹250 crore) — 11 August 2023
  15. TechBag, CyberArk (Idira) vendor hub: Palo Alto Networks acquisition completed February 2026; Idira relaunch 12 May 2026 — May 2026

Related on TechBag: the IAM, SSO and MFA guide holds the 18 product records this piece counts; the Okta hub carries each suite and add-on with its list price and what it leaves out.

Disclosure. TechBag is a software reseller: it earns a margin when a reader buys through it, including from vendors named here. The analysis is TechBag’s own; no vendor paid for or saw this piece before publication. Facts are labelled reported, TechBag count or our view.