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One platform or three? All-in-one RMM is 1.5–4.8× cheaper on list; the catch is depth

Published list prices for Atera, SuperOps, NinjaOne, HaloPSA and Splashtop, worked at 500, 1,000 and 2,000 endpoints for an Indian MSP or IT team, in USD and INR, September 2026.

Illustration: The TechBag Journal

An MSP with 800 endpoints across thirty clients, or an in-house team at a 1,500-person company, buys three things: monitoring and patching (RMM), a ticket, time and billing system (PSA or service desk), and a way to get onto the machine (remote access). The question is whether to buy them from one vendor as one platform or to assemble the best of each. The first version of this piece, written in March 2025, answered “one platform” and repeated a vendor’s “up to 30 per cent” saving that we have since been unable to source. This rewrite does the arithmetic with published prices, and arrives at a more qualified answer.

01Published prices: three vendors landed on $129, and most of the market is a quote

Atera charges per technician with unlimited devices. Its MSP plans are Pro $129, Growth $159 and Power $209 a month; its IT Department plans are Professional $149, Expert $189 and Master $219, all on annual billing in USD, read from its pricing table on 30 September 2026.1 Syncro, the direct per-technician rival, lists Core at $129 and Team at $179 per user a month on annual billing ($159 and $209 monthly), with RMM and PSA in both.2 SuperOps, the Chennai-engineered platform, publishes two price books: MSPs pay per technician, PSA-only $79, Standard RMM $99, Pro (PSA plus RMM) $129 and Super $159, each RMM licence carrying 150 endpoints; internal IT teams pay per endpoint, $1.50 a month at the 100-endpoint minimum, sliding to $1.20 above 1,000, with the service desk included.3

That is where the published numbers stop. NinjaOne publishes a band, $3.75 per device a month at 50 or fewer endpoints down to $1.50 at 10,000, and quotes the exact rate.4 ConnectWise publishes a price for ScreenConnect only, $30, $45 or $55 per concurrent technician a month billed yearly; its RMM, Automate and PSA are quoted.5 Kaseya quotes Datto RMM, VSA and Autotask; the one published Kaseya figure is Kaseya 365 Ops at $129 per user a month, which includes Autotask Ultimate, and the $5.25 and $2.25 per-endpoint figures circulating for Kaseya 365 Endpoint are third-party reports, not Kaseya’s own.106

Every published all-in-one price sits between $79 and $179 per technician a month, and three vendors chose exactly $129 for the entry MSP plan

USD list price per technician per month, annual billing, September 2026

SuperOps PSA only (MSP) service desk aloneUS$79
HaloPSA PSA only, £69, for scaleUS$89
SuperOps Standard RMM (MSP) 150 endpoints per licenceUS$99
Atera Pro (MSP) unlimited devicesUS$129
Syncro Core unlimited agentsUS$129
SuperOps Pro, PSA + RMM (MSP) 150 endpoints per licenceUS$129
Atera Professional (IT Department) unlimited devicesUS$149
SuperOps Super (MSP) 150 endpoints per licenceUS$159
Syncro Team unlimited agentsUS$179
Table view
Value (US$)
SuperOps PSA only (MSP)79
HaloPSA89
SuperOps Standard RMM (MSP)99
Atera Pro (MSP)129
Syncro Core129
SuperOps Pro, PSA + RMM (MSP)129
Atera Professional (IT Department)149
SuperOps Super (MSP)159
Syncro Team179

Source: Atera, Syncro and SuperOps pricing pages; HaloPSA via TechBag's Autotask PSA comparison (£69 converted at about $1.29) · as of 30 September 2026 · Quote only, so not drawn: NinjaOne (per-device band $1.50 to $3.75 published, rate quoted), ConnectWise RMM, Automate and PSA, Datto RMM, Kaseya VSA, Autotask PSA

02Worked: the all-in-one wins on licence at every size, by 1.5× to 4.8×

The assumptions, because the result depends on them. One technician per 200 endpoints, so 3, 5 and 10 technicians at 500, 1,000 and 2,000 endpoints; that is a lean Indian MSP or IT team, and a fatter team moves every per-technician line up. Annual billing, USD list, licence only: no onboarding fees, no add-ons, no support subscriptions. INR at ₹83 to the dollar for scale, the conversion TechBag’s guides use, before 18 per cent GST.6

The all-in-one lines. Atera Professional is $149 times technicians: $447, $745 and $1,490 a month, about ₹37,100, ₹61,800 and ₹1,23,700.1 SuperOps Prime is per endpoint at the published slide: $1.40 at 500, $1.30 at 1,000 and $1.20 at 2,000, so $700, $1,300 and $2,400, about ₹58,100, ₹1,07,900 and ₹1,99,200.3

The three-tool stack. NinjaOne is the natural best-of-breed RMM, a 2026 Magic Quadrant Leader with the deepest third-party patch catalogue in the category, and we price it at the $3 per device the TechBag guide uses as its illustrative midpoint: $1,500, $3,000 and $6,000.46 HaloPSA, the PSA an MSP outgrowing a bundled desk most often moves to, showed £69 per agent a month on annual billing for ten UK agents in TechBag’s mid-2026 comparison, about $89, so $267, $445 and $890 for 3, 5 and 10 agents.8 Splashtop Remote Support is $399 a year per concurrent technician with 300 managed computers per licence, stacking to 1,200, so two licences at 500 endpoints ($66.50 a month), four at 1,000 ($133), and four again at 2,000 as a floor, because above 1,200 computers Splashtop Enterprise is quoted.9 Stack totals: $1,834, $3,578 and $7,023 a month, about ₹1,52,200, ₹2,97,000 and ₹5,82,900.

At 1,000 endpoints the three-tool stack costs 4.8× Atera and 2.8× SuperOps Prime on list price, and the gap does not close at 2,000

USD per month, licence only, annual billing, at 500 / 1,000 / 2,000 endpoints with 3 / 5 / 10 technicians, the stack split by tool, September 2026

  • All-in-one licence
  • NinjaOne (RMM)
  • HaloPSA (PSA)
  • Splashtop (remote)
500: Atera ProfessionalUS$447
500: SuperOps PrimeUS$700
500: three-tool stack1,500US$1,834
1,000: Atera ProfessionalUS$745
1,000: SuperOps Prime1,300US$1,300
1,000: three-tool stack3,000US$3,578
2,000: Atera Professional1,490US$1,490
2,000: SuperOps Prime2,400US$2,400
2,000: three-tool stack6,000US$7,023
Table view
All-in-one licenceNinjaOne (RMM)HaloPSA (PSA)Splashtop (remote)
500: Atera Professional447000
500: SuperOps Prime700000
500: three-tool stack01,50026767
1,000: Atera Professional745000
1,000: SuperOps Prime1,300000
1,000: three-tool stack03,000445133
2,000: Atera Professional1,490000
2,000: SuperOps Prime2,400000
2,000: three-tool stack06,000890133

Source: Atera, SuperOps, NinjaOne, HaloPSA and Splashtop list prices; NinjaOne at the guide's $3 illustrative midpoint; TechBag arithmetic · as of 30 September 2026 · Atera Professional is priced per technician, SuperOps Prime per endpoint. The stack's remote line at 2,000 is a floor: Splashtop's published licences stop at 1,200 computers and Enterprise is quoted

Two stress tests, because the midpoint is ours. Put NinjaOne at the bottom of its published band, $1.50, and the stack falls to $1,084, $2,078 and $4,023: still 2.4× to 2.8× Atera and 1.5× to 1.7× SuperOps Prime. That is where the headline’s 1.5× to 4.8× comes from.4 And swap SuperOps Prime for its MSP plan, Pro at $129 per technician: the 150-endpoint cap on each licence means 4, 7 and 14 licences, not 3, 5 and 10 technicians, so $516, $903 and $1,806. “Per technician” at SuperOps is really per 150 endpoints, and it is still below the stack at every size.3

03What one platform actually joins, and why that is not where the saving comes from

The original piece sold the single platform on workflow: an alert that becomes a ticket, a ticket that opens a remote session, a session that becomes a time entry, a time entry that becomes a line on an invoice, with no connector in between. That mechanism is real. In Atera and SuperOps the device record is shared by the monitor and the desk, so the ticket an alert raises is already tied to the device and the client, the remote session launches from inside the ticket, and the time lands on the contract the client is billed under.31

The single platform removes two hand-offs: alert to ticket and session to time entry; three tools need a connector at each

The four states of one incident in an RMM, PSA and remote-access workflow

  1. 01

    Alert

    The agent on the endpoint reports a failed patch, a full disk or a stopped service. One platform: the alert carries the device and client record. Three tools: the RMM holds it.

  2. 02

    Ticket

    A rule turns the alert into a ticket under the right contract and SLA. Three tools: the RMM-to-PSA connector maps device to client; somebody maintains the mapping.

  3. 03

    Remote session

    The technician reaches the machine from the ticket. Three tools: the remote tool is launched from the RMM (NinjaOne bundles Splashtop) and the session is logged there, not on the ticket.

  4. 04

    Time entry and invoice

    Time on the ticket becomes a line on the monthly invoice. Three tools: the PSA bills, but session time has to be keyed or synced in.

Source: Atera PSA and SuperOps PSA product documentation as recorded on TechBag's intel pages · as of 30 September 2026

But look again at Figure 2. Take the NinjaOne line out of the stack at 1,000 endpoints and the two remaining tools, HaloPSA and Splashtop, cost $578 a month, already three-quarters of Atera’s entire $745 bill. The gap is made by two commercial decisions, charging per technician rather than per device and bundling the desk, and the connectors are a rounding error on it. NinjaOne-to-HaloPSA is a supported integration on both sides; the hand-offs in the figure cost hours of a technician’s month, not lines on the licence invoice.6

04Where one platform is thinner: each module, and the exit

The price you pay for the price is depth. On the desk, both all-in-ones say so themselves: project management is minimal at SuperOps, procurement largely absent, and reporting stops short of per-contract profitability, which is exactly what a 30-client MSP needs when it renegotiates.13 On patching, Atera’s third-party updates ride on WinGet, Chocolatey, Homebrew and APT rather than a curated catalogue, and SuperOps’s catalogue is thinner than NinjaOne’s, the broadest in the category; the TechBag guide’s advice is to build the list of your twenty most-used applications and check every one in the trial, because a miss means manual patching forever.6 On remote access, the embedded tool (Atera builds in Splashtop and AnyDesk) is fine for a fix; what it does not give you is the central, tamper-evident session recording and per-session approval that a regulated client’s auditor asks for, which is what TeamViewer Tensor and BeyondTrust sell, on quote.7

Then the exit. One tenant holds the device inventory, every ticket, every time entry, every contract and every invoice. Export is by API, and the data moves; what does not move is years of boards, workflows and agreement setup, a warning TechBag’s PSA comparisons attach to every PSA, including HaloPSA and Autotask.10 Per-technician pricing has its own lock: at Atera every login is a paid seat with no read-only tier, so the account manager who “just needs to look” is a $149 line, and legacy accounts were moved onto current list prices in 2026.61 With three tools, the PSA, the system of record for money, can outlive two changes of RMM. With one, changing the RMM is changing the ledger.

One platform is cheaper and shallower; three tools are deeper and yours to integrate

What each model gives up, for an MSP or IT team of 500 to 2,000 endpoints, September 2026

One platform: what you give up

  • PSA depth: minimal projects, little procurement, no per-contract profitability (SuperOps and Atera say so)
  • Patch catalogue: package managers or a thinner list, against NinjaOne's
  • Audit-grade remote sessions: no central recording or per-session approval
  • Exit: inventory, tickets, time, contracts and invoices in one vendor's tenant
  • Every login is a seat: no read-only tier on per-technician plans

Three tools: what the extra money buys

  • A PSA you can keep through two RMM changes: HaloPSA, Autotask, ConnectWise PSA
  • The deepest patch catalogue and Linux coverage in the category (NinjaOne)
  • A remote tool chosen for the regulator: Tensor, BeyondTrust, or Zoho Assist with Indian data centres
  • Bargaining power at renewal, because each vendor can be replaced alone
  • Residency options: self-host the RMM or the remote tool in India

Source: Vendor pricing pages and product documentation as recorded on TechBag's intel pages and guides · as of 30 September 2026

So the honest answer is a threshold, not a side. Below roughly 25 technicians, which is almost every Indian MSP and most in-house teams under 2,000 endpoints, the all-in-one wins on price by a margin no integration story is needed to justify, and its thinness is a nuisance rather than a blocker. Above it, or the day a client’s auditor asks for the session recording, or the day you need per-contract margin to renegotiate, the desk and the remote tool are worth buying on their own, and the RMM becomes the thing you shop for.13

Sources

  1. Atera, pricing page and pricing FAQ (per technician, unlimited devices; MSP and IT Department plans) — read 30 September 2026
  2. Syncro, MSP pricing page (Core $129, Team $179 per user a month, annual) — September 2026
  3. SuperOps, pricing page (MSP per-technician plans; internal IT per-endpoint Prime plans), as recorded on TechBag's SuperOps hub — mid-2026
  4. NinjaOne, pricing page ($3.75 per device at 50 or fewer endpoints to $1.50 at 10,000; exact rate quoted) — mid-2026
  5. ConnectWise ScreenConnect, pricing page (Remote Support One $30, Standard $45, Premium $55 per concurrent technician, annual) — mid-2026
  6. TechBag, RMM & patch management guide: 20 products, pricing models and the cost table at 200 / 500 / 2,000 endpoints — vendor-doc verified 22 August 2026
  7. TechBag, remote access & support guide: 19 products, licence shapes, recording, hosting regions and published prices — vendor-doc verified 22 August 2026
  8. HaloPSA, pricing calculator (£69 per agent a month, annual, 10 UK agents; India (₹) region offered), as recorded on TechBag's Autotask PSA comparison — mid-2026 Other regions are shown only in the calculator.
  9. Splashtop, Remote Support pricing ($259 a year with 10 computers or $399 with 300 per concurrent technician; stacks to 1,200) — mid-2026
  10. TechBag, Autotask PSA intel page (Kaseya 365 Ops $129 per user; data centres; PSA comparison with HaloPSA, ConnectWise PSA, Syncro and Atera) — mid-2026
  11. CERT-In, Directions under section 70B(6) of the IT Act (180-day log retention) and FAQ — 28 April 2022
  12. Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025 — Act 11 August 2023; Rules notified 13 November 2025
  13. TechBag, SuperOps PSA intel page (lighter than ConnectWise Manage, Autotask and HaloPSA; US or Europe hosting; IRDAI audit note; 1 to 25 technician sweet spot) — mid-2026

Related on TechBag: the RMM and patch management guide works per-technician against per-device pricing at three fleet sizes; the Atera pricing page explains the per-technician model and its break-even; the SuperOps hub covers the Chennai-built platform and its residency caveat; the NinjaOne hub has the per-device band and the partner route in India.

Disclosure. TechBag is a software reseller: it earns a margin when a reader buys through it, including from vendors named here. The analysis is TechBag’s own; no vendor paid for or saw this piece before publication. Facts are labelled reported, TechBag count or our view.