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Omnissa Workspace ONE UEM

Phones in one tool, laptops in another, servers in a third. Nobody sees the whole fleet — Omnissa Workspace ONE UEM manages Windows PCs and servers, Macs, iPhones, Android and rugged devices, Linux and ChromeOS from one cloud console, with low-code automation built in — and six editions priced in public, from $1.67 a device a month.

Seven OS families, one consoleSix published editionsIndia instance, no residency promise

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How it’s rated

Full scoreboard ↓
Pricing
Six editions priced in USD per device or per user, 12-month prepaid; Standard and Advanced unpriced
From $1.67
Analysts
Leader in Gartner’s Magic Quadrant for Endpoint Management Tools, first edition, 5 January 2026
Gartner Leader
Deployment
Multi-tenant cloud console with organisation groups; an on-premises edition remains on sale
SaaS-first
India
‘Workspace ONE UEM - India’ shows on the status page, but residency terms are not published
Instance listed

Quick answer

Omnissa Workspace ONE UEM is cloud-first unified endpoint management for Windows, Windows Server, macOS, iOS, Android, Linux and ChromeOS from one console, sold by VMware’s former end-user computing unit, owned by KKR since July 2024. Six editions carry published prices, from $1.67 a device a month ($3.00 with MDM) on 12 months prepaid. The catch: remote support, DEX and the security add-ons sit in the top editions or cost extra. Read more ↓ Show less ↑
Part 01 · Orient

The Omnissa platform family

This page covers Omnissa Workspace ONE UEM — with Intelligent Hub, Tunnel, Freestyle Orchestrator and server management folded in. The rest:

Quick facts

30-second orientation
Product
Unified endpoint management for desktops, phones, rugged, server and specialty devices in one console
Maker
Omnissa, Mountain View; VMware’s former end-user computing unit, owned by KKR since 1 July 2024
CEO
Amit Singh since 28 September 2026, formerly president of Palo Alto Networks
Platforms
Windows, Windows Server, macOS, iOS, Android, Linux and ChromeOS; BYOD, corporate, shared, rugged
Delivery
SaaS-first and multi-tenant; an on-premises edition is still sold, so confirm its version and support dates
Price
Six editions listed in USD, $1.67 to $15.63 a device a month, 12 months prepaid with support
Per user
A user licence covers up to 5 devices: $3.00 a month on Employee Essentials up to $24.71 on Platinum
Analysts
Leader in Gartner’s first Magic Quadrant for Endpoint Management Tools, dated 5 January 2026
India
A ‘Workspace ONE UEM - India’ instance is on Omnissa’s status page; no residency promise, no INR list
In India via
TechBag — edition and add-on scoping, licence-meter modelling, a quote in INR with GST
Part 02 · Learn

Understand unified endpoint management before you buy it

Most product pages skip this. We start here — so you buy a capability, not a buzzword.

What is unified endpoint management?

UEM runs every device type from one console: phones, laptops, servers and rugged kit, personal or company-owned.

Separate MDM and PC tools vs Omnissa Workspace ONE UEM — the honest table

What consolidation actually replaces, dimension by dimension.

DimensionSeparate MDM and PC toolsOmnissa Workspace ONE UEM
ConsolesOne MDM for phones, another for PCsPhones, PCs, servers and rugged kit in one console
New joiner laptopImaged by IT, couriered days laterDrop Ship provisioning straight to the employee
App accessFull VPN for every app on the devicePer-app VPN through Workspace ONE Tunnel
Mac updatesUsers reminded by email, againDeclarative update enforcement with a deadline
Repeat fixesThe same ticket worked by handLow-code Freestyle Orchestrator workflows
What it is NOT—Remote support, DEX or MTD in the Essentials tiers

The cheapest test is one office and one frontline site for a month: enrol both, automate one common ticket, and compare the queue.

Under the hood

The four pieces of the platform

Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.

01
Where policy and compliance live

UEM console

Workspace ONE UEM console

A cloud-hosted, multi-tenant console. Organisation groups split admin rights by business unit or country, and role-based access scopes each admin and helpdesk tier.

02
What the employee sees

Intelligent Hub

Workspace ONE Intelligent Hub

The on-device app for enrolment and a self-service catalogue with single sign-on to apps; it also carries Mobile Threat Defense when that add-on is bought.

03
How apps reach the network

Tunnel

Workspace ONE Tunnel

Per-app VPN that lets only approved apps reach internal systems, with traffic encrypted in transit; Omnissa’s edition matrix also files it under zero-trust access.

04
Where data turns into action

Intelligence

Omnissa Intelligence and Freestyle Orchestrator

Reports, dashboards and low-code workflows run on Omnissa Intelligence; trend history, DEX and risk analytics come with Enterprise or as paid add-ons.

Devices enrol through Intelligent Hub into a multi-tenant cloud console; Tunnel handles app access and Omnissa Intelligence runs the data and workflows.

Part 03 · Evaluate

Nine capabilities. Manage, secure, automate.

Omnissa Workspace ONE UEM puts every device your staff use into one console — enrolled, compliant, patched and automated.

Manage
Every OS

Seven OS families, one console

Windows, Windows Server, macOS, iOS, Android, Linux and ChromeOS sit together, across BYOD, corporate, shared and rugged devices.

Manage
Apple

DDM, Platform SSO, same-day OS

Hundreds of declarative Apple settings, Software Update Enforcement, Managed Device Attestation and Platform SSO, Okta included.

Manage
Android

AMAPI or Omnissa’s own DPC

Work profile through Google’s Android Management API or Omnissa’s custom DPC, with MQTT control of Zebra printers on frontline sites.

Secure
Compliance

Only compliant devices get in

Conditional access weighs device state, user role and risk signals, blocks non-compliant endpoints and starts remediation.

Secure
Tunnel

Per-app VPN for approved apps

Workspace ONE Tunnel limits internal access to the apps you approve, so a personal app on the same phone never reaches the network.

Secure
Patching

OS and app updates, scheduled

Automated OS and app updates for Windows, macOS and mobile, with status per device; CVE-led fixing is the Vulnerability Defense add-on.

Automate
Onboarding

Drop Ship, no imaging bench

Drop Ship provisioning and low-touch enrolment send new devices straight to staff, who get apps and settings when they first sign in.

Automate
Orchestrator

Low-code workflows

Freestyle Orchestrator’s drag-and-drop canvas chains UEM tasks with if-this-then-that rules for onboarding, app rollout and fixes.

Automate
Servers

Windows Server, GA May 2026

Server management reached general availability in May 2026: provisioning, ADMX profiles, baselines, certificates and patching.

See it, don’t just read it

Watch Workspace ONE UEM in action

Three short videos from Omnissa’s official channel, from 2025: a UEM overview, a modern-management walkthrough and a Windows management demo.

Omnissa (official)·Overview, 2025

UEM solution overview | Omnissa

A 1:22 overview from Omnissa of what Workspace ONE UEM manages and how one console covers every device type.

Omnissa (official)·Walkthrough, 2025

Modern Management with Workspace ONE: Unified Endpoint Management (UEM) | Omnissa

A two-minute walkthrough of modern management in Workspace ONE, from enrolment and apps to compliance.

Omnissa (official)·Demo, 2025

Windows Modern Management with Workspace ONE UEM | Demo

A three-minute demo of Windows PCs managed in Workspace ONE UEM: provisioning, policies, apps and updates.

Want a live, India-context walkthrough for your environment?

Book a guided demo →
Why Omnissa Workspace ONE UEM

Most fleets are managed in three tools at once. Workspace ONE UEM runs them in one.

Here’s what genuinely sets it apart — and exactly where it stops.

01

A price list you can read before the first call

Few enterprise UEMs print prices; Omnissa prints six. Every edition has a per-device and a per-user rate, billed monthly on a 12-month prepaid term with production support, running from $1.67 a device for the app-and-identity tier to $15.63 for Platinum. A user licence covers up to five devices, which suits staff who carry three.

02

Phones, PCs, servers and rugged kit together

One console runs seven OS families. Windows Server management reached general availability in May 2026, rugged Android gets shared-device modes and Zebra printer control, and Macs get Apple’s declarative management. IDC’s 2025–2026 MarketScapes named Omnissa a Leader for UEM software, frontline and IoT, and Apple devices.

03

Automation built in, not bolted on

Freestyle Orchestrator gives the console a drag-and-drop workflow canvas, and organisation groups let each country or business unit run its own policies under central control. Omnissa reports that it scored highest in all four use cases of Gartner’s 2026 Critical Capabilities for Endpoint Management Tools.

04

Where it stops

The Essentials tiers manage devices and little more: DEX and risk analytics start at Enterprise, Assist is in Platinum or extra, and Mobile Threat Defense is in no edition. Platinum lacks Enterprise’s Horizon virtual apps. List prices assume 12 months prepaid in USD, and Windows management is mid-move off OMA-DM.

The idea
Every device type in one console
The proof
Gartner Leader, January 2026
The price
Published, from $1.67 a device
Proof, not promises

The numbers behind the platform

7 OS families
in one console: Windows, Windows Server, macOS, iOS, Android, Linux and ChromeOS
— Vendor
6 editions
with published per-device and per-user list prices, from Employee Essentials to Platinum
— Vendor
up to 5 devices
covered by a single per-user licence; a per-device licence covers exactly one
— Vendor
16 vendors
assessed in Gartner’s 2026 Critical Capabilities for Endpoint Management Tools
— Analyst
500 GB
default app storage from Desktop Essentials up; Employee and Mobile Essentials get 25 GB
— Vendor
26000 customers
Omnissa says it serves across its whole platform, a figure unchanged since 2024
— Vendor claim

What your Workspace ONE UEM rollout looks like

Week 1Model

Count devices and people

List phones, tablets, laptops, servers and rugged devices per site, then choose per device or per user (up to 5) for each group.

Week 2Decide

Pick the edition, then add-ons

Match each group to an edition, then price Assist, Mobile Threat Defense and Vulnerability Defense where that edition leaves them out.

Month 1Pilot

Pilot one office, one site

Enrol one office and one frontline site through Drop Ship and Intelligent Hub, and get the India instance terms in writing.

Month 2Prove

Automate the top tickets

Build Orchestrator workflows for your three commonest tickets and compare their volume with the month before the pilot began.

Month 3Commit

Roll out and sign

Migrate the rest by organisation group, retire the old MDM, and settle a 12-month quote through TechBag in INR with GST.

Verified reviews

The review scoreboard

Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.

4.2
44+ reviews*
84% would recommend
Mixed-fleet coverage4.5
Apple and Android depth4.3
Automation4.2
Ease of setup3.7
Edition clarity3.8
5★
44%
4★
38%
3★
12%
2★
4%
1★
2%

Quick poll — what’s driving your evaluation?

Talk to an advisor
Manufacturing
“Four thousand Android scanners and our Windows laptops now share one console, and each plant keeps its own admins through groups.”
Head of End-User Computing
Manufacturing
BFSI
“Per-user licences suit our relationship managers, who carry a phone, a tablet and a laptop. One licence covers all three devices.”
IT Procurement Manager
BFSI
IT Services
“An Orchestrator workflow now sets up a joiner’s laptop with apps, VPN and certificates. Onboarding tickets fell in the first month.”
Endpoint Engineering Lead
IT Services
Edtech
“Declarative Apple settings and Platform SSO made the Mac rollout calmer than we feared, and fewer staff ask for local admin now.”
Desktop Services Manager
Edtech
Retail
“We bought UEM Essentials, then found remote support, DEX and threat defence were all extra. Map add-ons before choosing an edition.”
Head of IT
Retail
Healthcare
“Our auditor asked where device data sits. Omnissa lists an India instance, but we had to get residency written into the contract.”
Information Security Officer
Healthcare
The market maps

Where everyone sits — the grids

Analyst firms bury this view behind paywalls, and review-site grids score satisfaction, not fit for your estate. So here’s TechBag’s synthesis of the Unified endpoint management market — tap any vendor to see why it sits where it does.

Grid 01 · The market

TechBag UEM Grid

Execution strength vs product vision — the classic market map, minus the paywall.

ChallengersLeadersSpecialistsVisionaries
Omnissa Workspace ONE UEMThis page

Gartner Leader (Jan 2026); MDM from $3.00 a device.

Grid 02 · The architecture

Fleet Breadth × Automation Depth

The grid nobody publishes — how many kinds of device one console really runs vs how much of the routine work it automates for you.

Automation-led, narrowerBroad and automatedPoint MDMBroad, mostly manual
Omnissa Workspace ONE UEMThis page

Seven OS families incl. Windows Server; low-code Orchestrator.

Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.

Part 04 · Decide

Omnissa Workspace ONE UEM vs the UEM field

Against Microsoft Intune, Ivanti Neurons for MDM, IBM MaaS360, Hexnode UEM and Scalefusion UEM — on platforms, Apple and Android depth, servers, add-ons, price and India data.

DimensionOmnissa Workspace ONE UEMMicrosoft IntuneIvanti Neurons for MDMIBM MaaS360Hexnode UEMScalefusion UEM
What it isEnterprise UEM, ex-VMwareMicrosoft’s cloud UEMCloud MDM, ex-MobileIronIBM’s SaaS UEMSingle multi-OS UEMIndia-built UEM
DeploymentSaaS-first, on-prem tooMicrosoft cloud onlyCloud, or self-hosted EPMMIBM-hosted SaaSHexnode-hosted SaaSSaaS, hosted in India
Platforms coveredSeven, incl. Win ServerFive, Windows deepestNine OS familiesMobile plus PCsSix incl. Fire OSSix incl. Linux
Apple and DDMDDM, Platform SSODDM 2 of 2 in guideDDM partly movedPartial DDMPartial DDM, ADEDDM documented
Android and ruggedAMAPI, DPC, ZebraEvery Android modeKiosk, Knox, zero-touchProve kiosk in trialKnox, signage kiosksZebra and Honeywell
Windows and serversNew agent, servers GAAutopilot, Entra-nativeServers not documentedPCs, servers unclearWindows by tierWindows, servers unclear
Remote supportAssist: Platinum or extraRemote Help, check planAsk IvantiTeamViewer add-onConfirm the tierRemote cast included
Security add-onsMTD in no editionEntra and DefenderMTD, Tunnel, Email+Threat mgmt at $9.54XDR, IdP sold apartVeltar, OneIdP paid
IntegrationsCrowdStrike, ServiceNowMicrosoft stack, GraphAsk for connectorsCheck in the trialOwn IdP and XDR firstOwn trio first
Pricing modelDevice or user, 6 tiersPer user, often bundledQuote onlyFive editions, per deviceFour device tiersFour annual tiers
Published entry price$3.00 a device for MDM$8 a user a monthNo public price$4.24 for Essentials$2.20 a deviceAbout $2 a device
India data regionInstance, no promiseIndia geographyNo India landscapeNo India tenantUS, EU or UAEIndia-hosted
Lock-in and exitHub, Tunnel, BoxerWired into EntraRe-enrol Android, PCsMail container to swapRebuild kiosk profilesTrio on one agent
Best fitLarge mixed fleetsMicrosoft 365 estatesRegulated, self-hostedContainer-led mobilePrice-led mixed fleetsIndia-resident fleets
● Strong◐ Partial / add-on○ Weak / externalCompiled from public vendor materials and review platforms for orientation; verify before relying on it.

Which approach fits you?

Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.

Choose Omnissa Workspace ONE UEM if…

  • ✓You run phones, Windows and Mac laptops, servers and rugged Android together and want one console for all of them
  • ✓You want a published USD price per device or per user before the first sales call
  • ✓Low-code automation and delegated admin by country or business unit matter to your IT team

Compare alternatives if…

  • ✓Your users already hold Microsoft 365 E3 or E5 — Intune may cost nothing extra
  • ✓Device data must stay in India under contract — Scalefusion and Intune are India-resident per TechBag’s guide
  • ✓The lowest published per-device price wins — Hexnode and Scalefusion start near $2

Do not expect…

  • ✓Remote support, DEX or mobile threat defence inside the Essentials editions
  • ✓Platinum to contain all of Enterprise — Horizon virtual apps are an Enterprise item
  • ✓A published India residency commitment or an INR price list

Omnissa Workspace ONE UEM is one of 30 uem & mdm products TechBag carries. The UEM & MDM guide narrows them to a shortlist and shows the reasoning. →

Do the math

What does running endpoints across separate tools cost you?

Drag the sliders (devices you manage; IT-hour cost). Estimates model the IT time spent imaging, enrolling, patching and fixing devices across separate tools, at an assumed 0.5 hours per device a month, with 50% of it removed by one console, Drop Ship provisioning and Orchestrator workflows. Both figures are assumptions. Illustrative.

300
2510,000
₹800
₹300₹2,000

Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.

Current annual endpoint-admin cost
₹3,60,000
Estimated annual savings
₹2,52,000
≈ ₹12,60,000 over 5 years
Turn this into a real quote →
Pricing & plans

Three ways to consume it

Published list, in USD, monthly on a 12-month prepaid term with production support: Employee Essentials $1.67 a device or $3.00 a user (apps and identity, no device management); Mobile Essentials $3.00 / $5.40; Desktop Essentials $4.00 / $7.20; UEM Essentials $5.25 / $9.45; Enterprise Edition $10.00 / $15.00; Platinum Edition $15.63 / $24.71. A user licence covers up to five devices. Assist, Mobile Threat Defense and Vulnerability Defense are add-ons below Platinum, and Mobile Threat Defense is extra even on Platinum. TechBag quotes in INR with GST.

UEM Essentials

Best for mixed fleets that need management only

  • $5.25 a device or $9.45 a user a month
  • Mobile and desktop in one console
  • DEX, Assist and MTD are add-ons

+ Platform add-ons

Best for a broader rollout

  • Scoped to your estate
  • Add-on modules as needed
  • Phased, right-sized deployment

Enterprise or Platinum

Best when DEX, remote support or security matter

  • Enterprise $10.00; Platinum $15.63 a device
  • Enterprise: DEX plus Horizon virtual apps
  • Platinum: Assist, Vulnerability Defense, MFA

Buy it for less — TechBag pricing beats list

Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.

Get a discounted quote →

Get an India-ready quote

Tell us your requirements and current tools — we’ll model it against what you spend today.

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Evaluation kit

The 8 questions to ask every vendor

Take this into your next vendor call — including ours.

1
Edition fit

Does any group need Enterprise’s Horizon virtual apps, which Platinum leaves out, or Platinum’s Assist, which Enterprise lacks?

2
Add-ons

Which of Assist, Mobile Threat Defense, Vulnerability Defense and Experience Management does your edition omit, at what price?

3
Licence meter

Per device or per user? A user licence covers up to five devices; model both against your real devices-per-person ratio.

4
Term

List prices assume 12 months prepaid in USD; what do monthly billing or a three-year term cost in INR with GST?

5
India hosting

Will the tenant sit on the ‘Workspace ONE UEM - India’ instance, and will Omnissa commit to that residency in the contract?

6
Windows agent

Where is your tenant in the move from OMA-DM to the new Windows agent, and what changes for your existing Windows policies?

7
On-premises

If you need UEM on your own servers, which version is offered, and how long will Omnissa support it on a SaaS-first roadmap?

8
App storage

Will the default 25 GB or 500 GB of app storage hold your in-house apps, and what do extra 25 GB blocks cost on SaaS?

FAQ

Questions buyers ask

Omnissa’s unified endpoint management platform. One cloud console enrols, configures, secures and updates Windows PCs and servers, Macs, iPhones and iPads, Android phones and rugged devices, Linux and ChromeOS, across personal, corporate, shared and kiosk use. It was a VMware product until that unit became Omnissa in July 2024.

Ready to evaluate Omnissa Workspace ONE UEM?

Count your devices per person and site, or let a TechBag advisor match each group to an edition, price the add-ons and get the India instance terms from Omnissa in writing.

Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.