Phones in one tool, laptops in another, servers in a third. Nobody sees the whole fleet — Omnissa Workspace ONE UEM manages Windows PCs and servers, Macs, iPhones, Android and rugged devices, Linux and ChromeOS from one cloud console, with low-code automation built in — and six editions priced in public, from $1.67 a device a month.
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This page covers Omnissa Workspace ONE UEM — with Intelligent Hub, Tunnel, Freestyle Orchestrator and server management folded in. The rest:
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
UEM runs every device type from one console: phones, laptops, servers and rugged kit, personal or company-owned.
What consolidation actually replaces, dimension by dimension.
| Dimension | Separate MDM and PC tools | Omnissa Workspace ONE UEM |
|---|---|---|
| Consoles | One MDM for phones, another for PCs | Phones, PCs, servers and rugged kit in one console |
| New joiner laptop | Imaged by IT, couriered days later | Drop Ship provisioning straight to the employee |
| App access | Full VPN for every app on the device | Per-app VPN through Workspace ONE Tunnel |
| Mac updates | Users reminded by email, again | Declarative update enforcement with a deadline |
| Repeat fixes | The same ticket worked by hand | Low-code Freestyle Orchestrator workflows |
| What it is NOT | — | Remote support, DEX or MTD in the Essentials tiers |
The cheapest test is one office and one frontline site for a month: enrol both, automate one common ticket, and compare the queue.
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
A cloud-hosted, multi-tenant console. Organisation groups split admin rights by business unit or country, and role-based access scopes each admin and helpdesk tier.
The on-device app for enrolment and a self-service catalogue with single sign-on to apps; it also carries Mobile Threat Defense when that add-on is bought.
Per-app VPN that lets only approved apps reach internal systems, with traffic encrypted in transit; Omnissa’s edition matrix also files it under zero-trust access.
Reports, dashboards and low-code workflows run on Omnissa Intelligence; trend history, DEX and risk analytics come with Enterprise or as paid add-ons.
Devices enrol through Intelligent Hub into a multi-tenant cloud console; Tunnel handles app access and Omnissa Intelligence runs the data and workflows.
Omnissa Workspace ONE UEM puts every device your staff use into one console — enrolled, compliant, patched and automated.
Windows, Windows Server, macOS, iOS, Android, Linux and ChromeOS sit together, across BYOD, corporate, shared and rugged devices.
Hundreds of declarative Apple settings, Software Update Enforcement, Managed Device Attestation and Platform SSO, Okta included.
Work profile through Google’s Android Management API or Omnissa’s custom DPC, with MQTT control of Zebra printers on frontline sites.
Conditional access weighs device state, user role and risk signals, blocks non-compliant endpoints and starts remediation.
Workspace ONE Tunnel limits internal access to the apps you approve, so a personal app on the same phone never reaches the network.
Automated OS and app updates for Windows, macOS and mobile, with status per device; CVE-led fixing is the Vulnerability Defense add-on.
Drop Ship provisioning and low-touch enrolment send new devices straight to staff, who get apps and settings when they first sign in.
Freestyle Orchestrator’s drag-and-drop canvas chains UEM tasks with if-this-then-that rules for onboarding, app rollout and fixes.
Server management reached general availability in May 2026: provisioning, ADMX profiles, baselines, certificates and patching.
Three short videos from Omnissa’s official channel, from 2025: a UEM overview, a modern-management walkthrough and a Windows management demo.
A 1:22 overview from Omnissa of what Workspace ONE UEM manages and how one console covers every device type.
A two-minute walkthrough of modern management in Workspace ONE, from enrolment and apps to compliance.
A three-minute demo of Windows PCs managed in Workspace ONE UEM: provisioning, policies, apps and updates.
Want a live, India-context walkthrough for your environment?
Book a guided demo →Here’s what genuinely sets it apart — and exactly where it stops.
Few enterprise UEMs print prices; Omnissa prints six. Every edition has a per-device and a per-user rate, billed monthly on a 12-month prepaid term with production support, running from $1.67 a device for the app-and-identity tier to $15.63 for Platinum. A user licence covers up to five devices, which suits staff who carry three.
One console runs seven OS families. Windows Server management reached general availability in May 2026, rugged Android gets shared-device modes and Zebra printer control, and Macs get Apple’s declarative management. IDC’s 2025–2026 MarketScapes named Omnissa a Leader for UEM software, frontline and IoT, and Apple devices.
Freestyle Orchestrator gives the console a drag-and-drop workflow canvas, and organisation groups let each country or business unit run its own policies under central control. Omnissa reports that it scored highest in all four use cases of Gartner’s 2026 Critical Capabilities for Endpoint Management Tools.
The Essentials tiers manage devices and little more: DEX and risk analytics start at Enterprise, Assist is in Platinum or extra, and Mobile Threat Defense is in no edition. Platinum lacks Enterprise’s Horizon virtual apps. List prices assume 12 months prepaid in USD, and Windows management is mid-move off OMA-DM.
List phones, tablets, laptops, servers and rugged devices per site, then choose per device or per user (up to 5) for each group.
Match each group to an edition, then price Assist, Mobile Threat Defense and Vulnerability Defense where that edition leaves them out.
Enrol one office and one frontline site through Drop Ship and Intelligent Hub, and get the India instance terms in writing.
Build Orchestrator workflows for your three commonest tickets and compare their volume with the month before the pilot began.
Migrate the rest by organisation group, retire the old MDM, and settle a 12-month quote through TechBag in INR with GST.
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
“Four thousand Android scanners and our Windows laptops now share one console, and each plant keeps its own admins through groups.”
“Per-user licences suit our relationship managers, who carry a phone, a tablet and a laptop. One licence covers all three devices.”
“An Orchestrator workflow now sets up a joiner’s laptop with apps, VPN and certificates. Onboarding tickets fell in the first month.”
“Declarative Apple settings and Platform SSO made the Mac rollout calmer than we feared, and fewer staff ask for local admin now.”
“We bought UEM Essentials, then found remote support, DEX and threat defence were all extra. Map add-ons before choosing an edition.”
“Our auditor asked where device data sits. Omnissa lists an India instance, but we had to get residency written into the contract.”
Analyst firms bury this view behind paywalls, and review-site grids score satisfaction, not fit for your estate. So here’s TechBag’s synthesis of the Unified endpoint management market — tap any vendor to see why it sits where it does.
Execution strength vs product vision — the classic market map, minus the paywall.
Gartner Leader (Jan 2026); MDM from $3.00 a device.
The grid nobody publishes — how many kinds of device one console really runs vs how much of the routine work it automates for you.
Seven OS families incl. Windows Server; low-code Orchestrator.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Against Microsoft Intune, Ivanti Neurons for MDM, IBM MaaS360, Hexnode UEM and Scalefusion UEM — on platforms, Apple and Android depth, servers, add-ons, price and India data.
| Dimension | Omnissa Workspace ONE UEM | Microsoft Intune | Ivanti Neurons for MDM | IBM MaaS360 | Hexnode UEM | Scalefusion UEM |
|---|---|---|---|---|---|---|
| What it is | Enterprise UEM, ex-VMware | Microsoft’s cloud UEM | Cloud MDM, ex-MobileIron | IBM’s SaaS UEM | Single multi-OS UEM | India-built UEM |
| Deployment | SaaS-first, on-prem too | Microsoft cloud only | Cloud, or self-hosted EPMM | IBM-hosted SaaS | Hexnode-hosted SaaS | SaaS, hosted in India |
| Platforms covered | Seven, incl. Win Server | Five, Windows deepest | Nine OS families | Mobile plus PCs | Six incl. Fire OS | Six incl. Linux |
| Apple and DDM | DDM, Platform SSO | DDM 2 of 2 in guide | DDM partly moved | Partial DDM | Partial DDM, ADE | DDM documented |
| Android and rugged | AMAPI, DPC, Zebra | Every Android mode | Kiosk, Knox, zero-touch | Prove kiosk in trial | Knox, signage kiosks | Zebra and Honeywell |
| Windows and servers | New agent, servers GA | Autopilot, Entra-native | Servers not documented | PCs, servers unclear | Windows by tier | Windows, servers unclear |
| Remote support | Assist: Platinum or extra | Remote Help, check plan | Ask Ivanti | TeamViewer add-on | Confirm the tier | Remote cast included |
| Security add-ons | MTD in no edition | Entra and Defender | MTD, Tunnel, Email+ | Threat mgmt at $9.54 | XDR, IdP sold apart | Veltar, OneIdP paid |
| Integrations | CrowdStrike, ServiceNow | Microsoft stack, Graph | Ask for connectors | Check in the trial | Own IdP and XDR first | Own trio first |
| Pricing model | Device or user, 6 tiers | Per user, often bundled | Quote only | Five editions, per device | Four device tiers | Four annual tiers |
| Published entry price | $3.00 a device for MDM | $8 a user a month | No public price | $4.24 for Essentials | $2.20 a device | About $2 a device |
| India data region | Instance, no promise | India geography | No India landscape | No India tenant | US, EU or UAE | India-hosted |
| Lock-in and exit | Hub, Tunnel, Boxer | Wired into Entra | Re-enrol Android, PCs | Mail container to swap | Rebuild kiosk profiles | Trio on one agent |
| Best fit | Large mixed fleets | Microsoft 365 estates | Regulated, self-hosted | Container-led mobile | Price-led mixed fleets | India-resident fleets |
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Omnissa Workspace ONE UEM is one of 30 uem & mdm products TechBag carries. The UEM & MDM guide narrows them to a shortlist and shows the reasoning. →
Drag the sliders (devices you manage; IT-hour cost). Estimates model the IT time spent imaging, enrolling, patching and fixing devices across separate tools, at an assumed 0.5 hours per device a month, with 50% of it removed by one console, Drop Ship provisioning and Orchestrator workflows. Both figures are assumptions. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.
Published list, in USD, monthly on a 12-month prepaid term with production support: Employee Essentials $1.67 a device or $3.00 a user (apps and identity, no device management); Mobile Essentials $3.00 / $5.40; Desktop Essentials $4.00 / $7.20; UEM Essentials $5.25 / $9.45; Enterprise Edition $10.00 / $15.00; Platinum Edition $15.63 / $24.71. A user licence covers up to five devices. Assist, Mobile Threat Defense and Vulnerability Defense are add-ons below Platinum, and Mobile Threat Defense is extra even on Platinum. TechBag quotes in INR with GST.
Best for mixed fleets that need management only
Best for a broader rollout
Best when DEX, remote support or security matter
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Tell us your requirements and current tools — we’ll model it against what you spend today.
Take this into your next vendor call — including ours.
Does any group need Enterprise’s Horizon virtual apps, which Platinum leaves out, or Platinum’s Assist, which Enterprise lacks?
Which of Assist, Mobile Threat Defense, Vulnerability Defense and Experience Management does your edition omit, at what price?
Per device or per user? A user licence covers up to five devices; model both against your real devices-per-person ratio.
List prices assume 12 months prepaid in USD; what do monthly billing or a three-year term cost in INR with GST?
Will the tenant sit on the ‘Workspace ONE UEM - India’ instance, and will Omnissa commit to that residency in the contract?
Where is your tenant in the move from OMA-DM to the new Windows agent, and what changes for your existing Windows policies?
If you need UEM on your own servers, which version is offered, and how long will Omnissa support it on a SaaS-first roadmap?
Will the default 25 GB or 500 GB of app storage hold your in-house apps, and what do extra 25 GB blocks cost on SaaS?
Count your devices per person and site, or let a TechBag advisor match each group to an edition, price the add-ons and get the India instance terms from Omnissa in writing.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.