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Omnissa
The digital work platform that puts endpoint management, virtual desktops and apps, and digital employee experience on shared data— Workspace ONE UEM and Horizon, VMware’s former end-user computing business, independent under KKR since July 2024, with access and security add-ons, and how each is licensed. This hub covers eight Omnissa products.
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The company, at a glance
Quick answer
Eight intel pages. Endpoints, virtual desktops, experience, access and security.
Omnissa’s line, product by product — every card is a full intel page, from Workspace ONE UEM and the two Horizon products to Omnissa Access, Experience Management, Assist, Mobile Threat Defense and Vulnerability Defense. App Volumes and Omnissa DEM are covered on the Horizon 8 page, Omnissa Intelligence on the Experience Management page, and Omnissa Cloud PC on the Horizon Cloud page.
Workspace ONE UEM
Phones, laptops, rugged and servers, one console.
Windows, Windows Server, macOS, iOS, Android, Linux and ChromeOS from one SaaS-first console, with Apple DDM and low-code workflows.
Omnissa Horizon 8
Virtual desktops and apps on hosts you choose.
Windows and Linux desktops and published apps on vSphere, Nutanix AHV, OpenStack or OpenShift, or on Azure, AWS and Google Cloud.
Omnissa Horizon Cloud
Omnissa runs the control plane; you pick capacity.
Brokering, image and power management from one hosted console, over Azure, Amazon WorkSpaces Core, vSphere or OpenStack capacity.
Omnissa Access
One sign-in, gated by device compliance.
An identity broker: SSO to web, SaaS, mobile and Horizon apps, adaptive MFA through Omnissa Pass, and UEM device posture in policy.
Workspace ONE Experience Management
Find what slows people down, then fix it.
Scores device, app and Horizon session experience against employee sentiment, finds root causes with AI and fixes them by workflow.
Workspace ONE Assist
Remote control from inside the UEM console.
View, control, file transfer, remote shell and session recording for UEM-enrolled Android, iOS, macOS, Windows and Linux devices.
Workspace ONE Mobile Threat Defense
Phishing, risky apps and rogue Wi-Fi on phones.
Lookout’s engine runs inside Intelligent Hub on iOS and Android, and its risk score feeds UEM compliance and Omnissa Access.
Workspace ONE Vulnerability Defense
CrowdStrike finds the CVEs; UEM patches them.
Falcon Exposure Management rates known CVEs with ExPRT.AI, and Workspace ONE UEM fixes them on Windows desktops and Windows Server.
Omnissa Elara
Platform & engineAn AI governance layer launched on 29 September 2026 as a beta with a waitlist: shadow-AI discovery, an AI gateway for model access, guardrails and token metering, change control and audit evidence, above the tools you already run. It has no price yet, so TechBag covers it here on the hub until it ships
Omni
Platform & engineOmnissa’s generative AI assistant across Workspace ONE UEM, Horizon and Omnissa Intelligence. Knowledge search comes with every edition; data analysis is an add-on except in Enterprise and Platinum. It is a feature of the platform rather than a product, so TechBag covers it here on the hub
Omnissa MCP Server and agents for IT
Platform & engineA hosted MCP server, included in Platinum, lets your own AI clients act on the platform; three agents for IT (DEX, Vulnerability Defense and Windows App Lifecycle) were announced on 29 September 2026. The DEX and Vulnerability Defense agents are covered on those two pages
Omnissa Cloud PC
Platform & engineA turnkey cloud PC announced on 29 September 2026: compute, endpoint management, DEX and Horizon Cloud in one offering run by Omnissa, on AWS first. No price, date or region list is published, so TechBag covers it on the Horizon Cloud page
Omnissa Intelligence
Platform & engineThe cloud-only data and analytics foundation of the platform, renamed from its Workspace ONE name. It is sold as an add-on to UEM editions and sits under DEX, risk analytics and Freestyle Orchestrator, so TechBag covers it on the Experience Management page
Edition bundles
Platform & engineWorkspace ONE Essentials, Enterprise and Platinum, the Horizon Term and SaaS editions, Frontline Worker and the Secure Access Suite with Google Chrome Enterprise Premium are bundles of the eight products. The cheat sheet below maps them; the UEM, Horizon and Access pages go deeper
Omnissa sells across 2 of the products TechBag carries in endpoint management. The Endpoint Management guide shows how the category splits and which part is yours. →
Also sold in Identity & Access (1 product) · Security (1 product).
Why “one platform, two heritage engines” is the whole story
Most firms manage devices in one tool and deliver virtual desktops in another. Omnissa putsWorkspace ONE UEM and Horizon on shared data, with Omnissa Intelligence scoring the experience and Freestyle Orchestrator running the fix, across phones, laptops, rugged devices and virtual desktops. That makes which edition holds the feature you need, which add-ons sit outside every edition, and where your tenant runs the three things to settle first.
Workspace ONE UEM and Horizon
Omnissa says its platform is built on the foundations of Horizon and Workspace ONE UEM: one manages physical devices on every major OS, the other delivers virtual desktops and apps, and both feed the same data.
Omnissa Intelligence
The cloud-only data and analytics foundation. It takes in UEM, Horizon, Access and partner security data through the Omnissa Trust Network, and powers DEX scores, risk analytics and reports.
Orchestrator and agents
Freestyle Orchestrator runs low-code workflows on that data. In September 2026 Omnissa added agents for IT and a hosted MCP server beside Omni, its AI assistant, under an Alert, Advise, Assist, Autonomy trust model.
Elara (beta)
Launched in beta with a waitlist on 29 September 2026, Elara is meant to sit above the tools you already run: shadow-AI discovery, an AI gateway for model access and token metering, change control and audit evidence.
Start with the estate you run today — physical devices, virtual desktops or both — then pick the edition that holds what you need, not the one with the longest list.
Peer & market recognition
Every claim on this hub traces to one of these public signals.
Leader: Endpoint Management Tools
a Leader in Gartner’s first Magic Quadrant for Endpoint Management Tools, dated 5 January 2026, for Workspace ONE
Top score in all four use cases
highest in every use case of the Critical Capabilities for Endpoint Management Tools, across 16 vendors, by Omnissa’s account
Leader: DEX Management Tools
a Leader in the Magic Quadrant for Digital Employee Experience Management Tools, 8 June 2026, as in the 2025 edition
Leader: Desktop as a Service
a Leader in the Magic Quadrant for Desktop as a Service, 5 August 2026; Omnissa counts four years running, including VMware’s 2023 placement
Leader: Endpoint Management
a Leader in The Forrester Wave: Endpoint Management Platforms, Q2 2026, with top scores for innovation and self-healing
Leader in four UEM reports
worldwide UEM, frontline and IoT, Apple devices and Windows device management, 2025–2026; the counts include VMware-era placements
Independent under KKR
KKR completed its purchase of VMware’s end-user computing unit on 1 July 2024, and Omnissa launched the same day
Amit Singh named CEO
appointed on 28 September 2026, formerly president of Palo Alto Networks; he succeeded Shankar Iyer
The company in six figures
See the platform, hear the pitch
Omnissa Platform Overview: An AI‑Driven Digital Workspace with Built‑In UEM, VDI, DEX, and Security
Omnissa’s August 2025 tour of the platform: endpoint management, virtual desktops, DEX and security in one workspace.
Omnissa ONE: The agentic endpoint
A September 2026 teaser for the agentic-endpoint message Omnissa launched with its agents for IT.
Meet Omnissa Elara | The Unified Layer for the Agentic Enterprise
The September 2026 introduction to Elara, Omnissa’s AI governance layer, which is in beta with a waitlist.
Where Omnissa sits — the grids
Two company-level views you won’t find on any vendor site — tap any dot for the rationale. The category-level grid lives on the product page.
Omnissa Across Its Solution Areas
Each dot is an Omnissa solution area: competitive position vs category momentum.
Workspace ONE UEM: a Leader in Gartner’s January 2026 endpoint MQ and Forrester’s Q2 2026 Wave, with published prices; Intune, often already paid for in Microsoft 365, is the rival to beat.
Endpoint Breadth × Desktop Delivery
How much of the endpoint job a vendor’s own products cover (management, DEX, remote support, mobile security) vs how far it delivers virtual desktops and apps.
Workspace ONE UEM, Horizon and DEX on one platform; Omnissa says it is the only vendor named a Leader in Gartner’s 2026 endpoint, DEX and DaaS MQs, though most products beyond UEM are quote-only.
Positions are TechBag’s illustrative synthesis of public review-platform standings and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
New to this? Learn it properly.
Zero-jargon starting points, in reading order. Each links into the deep education on the product page.
Where should you start with Omnissa?
Answer three questions; we’ll point you at the right starting product. No email required — this isn’t that kind of quiz.
1. What problem is forcing the decision?
2. Who will own it?
3. What does success look like in 90 days?
Two heritage engines, one platform
Workspace ONE manages physical devices and Horizon delivers virtual desktops. Start with the estate you run today, then see what plugs in around it.
Read →Horizon 8 or Horizon Cloud?
Horizon 8 is VDI you run end to end; Horizon Cloud keeps your desktops on your capacity but moves the control plane to Omnissa. The split decides cost and data flows.
Read →Platinum is not Enterprise plus more
Enterprise has Horizon virtual apps and Platinum does not; Platinum has Assist and Vulnerability Defense. Read the edition matrix before you standardise.
Read →An India instance is not a residency promise
Omnissa’s status page lists India instances, but no product page commits to keeping data in the country. Get the region in writing before data goes in.
Read →Vulnerability Defense needs two contracts
Omnissa fixes the CVEs through UEM, but CrowdStrike Falcon Exposure Management finds them, and you buy that licence from CrowdStrike.
Read →Where Omnissa fits in Endpoint Management
The Endpoint Management category sets out the buying routes; Omnissa sells into two of its guides, with Workspace ONE UEM and Workspace ONE Assist.
Read →The acronym decoder
Every term on these pages, in one place- UEM
- Unified endpoint management: one console to enrol, configure, patch and secure every type of device.
- VDI
- Virtual desktop infrastructure: desktops run on servers you control and stream to any device.
- DaaS
- Desktop as a service: virtual desktops where a provider runs the management layer for you.
- Control plane
- The management layer that brokers sessions and handles images and power, apart from the desktops.
- CCU and NU
- Concurrent user and named user: Horizon licence meters, by peak sessions or by named person.
- App Volumes
- Omnissa’s app layering: apps attached to desktops at logon instead of installed in each image.
- Omnissa DEM
- Dynamic Environment Manager: user profile and policy settings applied to virtual and physical desktops.
- DEX
- Digital employee experience: measuring how devices and apps perform for staff, then fixing issues.
- Intelligent Hub
- The Workspace ONE app on each device: app catalogue, sign-in and the agent other add-ons run inside.
- Conditional access
- Allowing a sign-in only when the user, device and context meet policy, such as a compliant device.
- Mobile threat defence
- Protection for phones and tablets against phishing, risky apps, rogue networks and OS flaws.
- MCP
- Model Context Protocol: a standard way for AI agents and assistants to connect to tools and data.
Buy it like you’ve done this before
The procurement playbook TechBag runs with IT buyers — steps, licensing cheat-sheet, and the pitfalls that cost quarters.
Map the estate first
List devices by OS and ownership, and virtual desktops by host and user type. That decides whether you need Workspace ONE, Horizon or both, and on which meter.
Pick the edition by its contents
Platinum is not Enterprise plus more: Enterprise has Horizon virtual apps, Platinum has Assist and Vulnerability Defense. Match each group to the edition that holds its needs.
Price the add-ons outside editions
Mobile Threat Defense is in no edition, and Vulnerability Defense needs a Falcon Exposure Management licence bought from CrowdStrike. Budget both from day one.
Get the India terms in writing
Omnissa lists India instances on its status page but publishes no residency commitment, and parts of Horizon Cloud’s control plane run abroad. Ask which data leaves India.
Pilot with a written measure
Pilot one group: enrolment and patch compliance for UEM, logon time and session quality for Horizon, or ticket volume for DEX. Judge the result against that measure.
Get it priced in rupees
List prices are USD on 12 months prepaid, and most products are quote-only. TechBag scopes editions and add-ons and itemises the quote in INR with GST, renewal terms stated.
The licensing cheat-sheet
| Product | Licensing model | How you enter | Best for |
|---|---|---|---|
| Workspace ONE Employee Essentials | Apps catalogue, SSO and Omnissa Access, no device management · per device, or per user covering up to 5 devices; monthly, 12 months prepaid | $1.67 a device · $3.00 a user | App access without MDM |
| Workspace ONE Mobile Essentials | MDM and app management for phones and tablets · same meters and term | $3.00 a device · $5.40 a user | Mobile-only fleets |
| Workspace ONE Desktop Essentials | Windows and macOS management · same meters and term | $4.00 a device · $7.20 a user | Laptops and desktops |
| Workspace ONE UEM Essentials | Mobile and desktop together, unified reporting · same meters and term | $5.25 a device · $9.45 a user | Mixed fleets |
| Workspace ONE Enterprise | Adds frontline devices, Omnissa Intelligence, Experience Management and Horizon virtual apps · Assist is still an add-on | $10.00 a device · $15.00 a user | DEX plus virtual apps |
| Workspace ONE Platinum | Adds Assist, Vulnerability Defense, Pass Advanced MFA and the MCP Server · not Enterprise’s Horizon virtual apps; Mobile Threat Defense still extra | $15.63 a device · $24.71 a user | Support and security bundled |
| Horizon 8 | Term editions: Horizon for Linux, Apps Advanced, Standard and Enterprise · per concurrent or named user; SaaS Universal and Platinum also cover it | Quote | VDI you run yourself |
| Horizon Cloud | Azure Standard: Windows-only, Azure-only, single cloud, concurrent option · Apps Universal, Universal and Platinum quoted; compute paid to the cloud | $9 a user a month (Azure Standard) | DaaS on your cloud capacity |
| Omnissa Access | Included in every Essentials edition, with Pass Basic · Pass Advanced MFA is an add-on, included in both Platinum editions | Bundled · Pass Advanced $3 a user | SSO with device posture |
| Experience Management | Per user or per device · included in Enterprise and Platinum, an add-on to Essentials, or standalone; SaaS only | Quote | DEX on physical and virtual |
| Workspace ONE Assist | Add-on, SaaS or Term · included in Workspace ONE Platinum, Horizon Platinum and Frontline Worker; not in Enterprise | Quote | Help desk on managed devices |
| Mobile Threat Defense | Per device per month add-on to Mobile Essentials, UEM Essentials, Enterprise or Platinum · included in no edition | Quote | iOS and Android threats |
| Vulnerability Defense | Per device per month add-on, included in Platinum · plus CrowdStrike Falcon Exposure Management, bought from CrowdStrike | $3 a device a month + Falcon | Windows CVE fixes |
Omnissa publishes USD list prices for the six Workspace ONE editions (monthly, 12 months prepaid with production support; read 12 October 2026), Horizon Cloud on Azure Standard ($9 a user a month), Pass Advanced ($3 a user) and Vulnerability Defense ($3 a device, plus a CrowdStrike licence). Everything else is quote-only, and there is no INR list. TechBag quotes in INR with GST.
Five pitfalls that cost buyers quarters
Assuming Platinum contains Enterprise
Enterprise includes Horizon virtual apps; Platinum does not. Platinum adds Assist, Vulnerability Defense, Pass Advanced MFA and the MCP Server instead. Read the edition matrix row by row before you standardise on either one.
Expecting remote support in Enterprise
Workspace ONE Assist is included only in Platinum, Horizon Platinum and the Frontline Worker add-on. On Enterprise, at $10 a device, it is a separate add-on, and Mobile Threat Defense is extra on every edition, Platinum included.
Budgeting one licence for Vulnerability Defense
The $3 a device add-on needs CrowdStrike Falcon Exposure Management, which Omnissa does not resell. It covers Windows desktops and Windows Server only, so macOS, Linux and mobile CVEs need another route.
Reading an India instance as residency
Omnissa’s status page lists India instances of UEM, Access, Assist and Intelligence, but no product page commits to keeping data in the country, and Horizon Cloud’s console and broker run outside it. Record the region from the contract.
Forgetting the infrastructure under Horizon
Horizon 8 runs on servers and a hypervisor you license and operate; Term editions carry a VMware vSphere Foundation for VDI entitlement, a Broadcom product. Horizon Cloud bills compute through Azure or AWS, outside the Omnissa fee.
Buying what is only announced
Omnissa Cloud PC was announced on 29 September 2026 with no price or date, and Elara is a beta with a waitlist. Contract for what ships today, and add new products once they are priced and supported.
The evaluation kit
Each intel page carries an 8-question vendor checklist and a value calculator:
Skip the homework entirely
Bring your requirements and current tool bills — a TechBag advisor models the whole decision for you.
Book a discovery call →The forces shaping this market
Four trends with momentum scores (TechBag’s read of analyst and market signals) — and what each means for your next decision.
Category momentum — estimated market growth
Illustrative CAGR synthesis**TechBag’s illustrative estimate, not a quoted analyst figure. The takeaway: buyers want device management, virtual desktops and experience data read together — which is why Omnissa sells Workspace ONE UEM, Horizon and DEX as one platform on shared data.
Agents for IT
In September 2026 Omnissa announced DEX, Vulnerability Defense and Windows App Lifecycle agents and a hosted MCP server, under its Alert, Advise, Assist, Autonomy model.
What it means for you
Ask which actions an agent may take without a human approving them.
Governing AI at work
Omnissa launched Elara on 29 September 2026 as a beta with a waitlist: shadow-AI discovery, an AI gateway and audit evidence above existing tools.
What it means for you
List the AI tools and agents in use before you buy a control layer.
Hypervisor choice for VDI
Horizon 8 no longer requires vSphere: it runs on Nutanix AHV, OpenStack and Red Hat OpenShift as well as Azure, AWS and Google Cloud.
What it means for you
Price the hypervisor and the broker separately at renewal.
Turnkey cloud desktops
Omnissa Cloud PC, announced September 2026, bundles compute with UEM, DEX and Horizon Cloud on AWS first; Windows 365 and Amazon WorkSpaces sell the same idea.
What it means for you
Compare the all-in monthly cost, compute included, not the licence alone.
Questions buyers ask about Omnissa
Ready to shortlist Omnissa?
Open any of the eight intel pages for the deep dive, or let a TechBag advisor build the case with you — the edition that holds what you need, the add-ons outside it, the India hosting terms in writing, and the quote that fits, quotes, trials, GST invoicing and lifecycle support included.
Stats, positions and figures are illustrative syntheses of public materials; verify before purchase.