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Heimdal Privilege Elevation and Delegation Management
Half your users still hold local admin because one installer once needed it. Rights should last as long as the task — Heimdal Privilege Elevation and Delegation Management keeps users on standard accounts and grants admin rights by role, for a limited window, approved from the dashboard or a phone — on Windows and macOS, Entra-only laptops included.
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How it’s rated
Full scoreboard ↓Quick answer
The Heimdal platform family
This page covers Heimdal Privilege Elevation and Delegation Management — just-in-time admin rights on Windows and macOS. The rest:
Quick facts
30-second orientation- Product
- Endpoint privilege elevation: role-based, just-in-time admin rights in place of standing local admin
- Maker
- Heimdal Security A/S, Copenhagen; founded 2014, bought by Marlin Equity Partners in 2020; CEO Jesper Frederiksen
- Price
- Not published; quote-only and licensed per device per year on Heimdal’s pricing calculator
- Platforms
- Windows 10/11, Windows Server 2016 to 2025 and macOS 10.15+; there is no Linux agent for it
- Approvals
- Requests are approved or denied in the Heimdal dashboard or from a mobile device
- Directory
- Supports pure Microsoft Entra-joined devices since Heimdal dashboard 5.2.2
- Family
- Heimdal’s PAM line: PEDM, PASM and Application Control, each a separate line item
- Not included
- No password vault and no session recording; those sit in Heimdal PASM
- India
- Mumbai office (Andheri East) since 2023; tenant data stored in Europe, the US or the UK
- In India via
- TechBag — local-admin audit, quote in INR with GST, pilot on one team’s devices
Understand endpoint privilege elevation before you buy it
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is privilege elevation and delegation?
Users work as standard accounts, and admin rights are delegated for a task, then taken back.
Everyone a local admin vs Heimdal PEDM — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | Everyone a local admin | Heimdal Privilege Elevation and Delegation Management |
|---|---|---|
| Who holds local admin | Most users, granted once and never removed | Nobody by default; rights come for a window |
| Getting an installer run | A ticket and a technician at the desk | A request approved in the dashboard or on a phone |
| Different teams’ needs | One blanket policy, or exceptions by email | Role-based allowances for each group |
| Cloud-only laptops | Group Policy that never reaches them | Entra-joined devices supported since 5.2.2 |
| Macs in the fleet | Left out of the admin-rights clean-up | The same agent and policy on macOS 10.15+ |
| What it is NOT | — | A password vault, session recorder or Linux tool |
The cheapest test is the free trial: remove admin from ten users for two weeks and count the requests, approvals and complaints.
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Agent
The same Heimdal agent that carries the other modules runs on Windows 10/11, Windows Server 2016 to 2025 and macOS 10.15+, and applies the temporary admin rights you grant.
Roles
Rules decide which users or groups may request elevation, so a developer team and a front-office team can live under different allowances instead of one blanket admin policy.
Approval
A request lands with an administrator, who approves or denies it in the Heimdal dashboard or on a phone; once the window closes the user is back to standard rights.
Platform
Policy sits in a Heimdal tenant hosted in Europe, the US or the UK, beside any other Heimdal modules you license, with a REST API for pulling data into other tools.
One agent on Windows and Mac — admin rights granted by role for a set window, approved in the dashboard or on a phone.
Six capabilities. Elevate, approve, extend.
Heimdal PEDM takes standing admin away and hands it back only for the task, the role and the time a request covers.
Admin rights with an end time
Users get local admin rights only for the period a request covers, then drop back to standard, so no account keeps standing privilege.
Allowances set by role
Elevation rules follow roles, so a finance clerk and a build engineer can be held to different allowances under one policy.
Approve from a phone
An admin away from the desk can approve or deny a pending request on a mobile device rather than waiting to reach the dashboard.
One queue for every request
Requests from Windows and Mac users land in the same Heimdal dashboard that runs the rest of the estate’s modules.
Cloud-only devices included
Since dashboard 5.2.2, PEDM supports machines joined only to Microsoft Entra ID, with no on-premises domain controller behind them.
Pairs with Application Control
Heimdal’s Application Control, licensed apart, can sit beside PEDM to decide which software runs at all, not only who runs it as admin.
Watch Heimdal PEDM in action
Three official Heimdal videos: a 2025 PEDM demo, a 2024 least-privilege explainer and a 2022 case for endpoint privilege management.
Heimdal PEDM Demo | Secure Admin Access & Compliance
Heimdal’s own walkthrough of a request for elevated rights, from the user’s prompt to the admin’s decision.
The Principle of Least Privilege Explained Simple
A short primer on why accounts should carry only the rights their work needs, the idea PEDM puts into practice.
7 Benefits of Endpoint Privilege Management. Why Your Company Needs EPM.
An older Heimdal case for endpoint privilege management; the arguments hold, though the product has moved on.
Want a live, India-context walkthrough for your environment?
Book a guided demo →Standing admin rights are the easiest door malware finds. Heimdal PEDM opens it only for the task, then shuts it.
Here’s what genuinely sets it apart — and exactly where it stops.
Admin rights that expire on their own
Most estates hand out local admin once and never take it back. With PEDM users stay standard, ask when an installer or driver needs more, and get rights by role for a limited window. When it ends, so does the privilege, and with it the standing admin account malware rides in on.
Approvals that do not wait for a desk
Elevation projects stall at the approval step: users wait, then lobby for admin back. Heimdal lets an administrator approve or deny from the dashboard or a phone, so a request raised in a branch at 7 p.m. need not sit until morning. Name your approvers first.
Mac and Entra-only devices are covered
The product page talks about Windows, but Heimdal’s compatibility matrix and a macOS article put Macs in scope too. Since dashboard 5.2.2 it also handles devices joined only to Microsoft Entra ID, which matters for laptops that never see an on-premises domain controller.
Where it stops
It is not a vault: no passwords stored, no sessions recorded; that is Heimdal PASM. There is no Linux agent and no published price, and tenant data lives in Europe, the US or the UK, not India. TechBag found no analyst placement; see per-application rule depth in a demo.
The numbers behind the platform
What your Heimdal PEDM rollout looks like
Find who holds admin today
List every user with local admin on Windows and Mac devices, and note the installers and drivers they actually run.
Draft the role allowances
Group users by role, decide which may request elevation and for how long, and name who approves out of hours.
Pilot on one team
Deploy the agent to one team, remove their standing admin, and route their requests to the dashboard and phone.
Widen to Macs and Entra devices
Add macOS machines and Entra-only laptops, then compare request volume and approval times with the first team.
Remove admin estate-wide
Strip local admin from the rest of the fleet, keep a break-glass account, and review roles against real requests.
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“We took admin away from 300 laptops in a month. Installer requests now come to my phone and most are cleared within minutes.”
“Our auditors kept flagging local admin on branch PCs. Time-limited rights by role closed that finding before the next review.”
“Design studio Macs were the worry. The macOS agent handled our font and plug-in installs once we had set the roles properly.”
“Fresh Entra-only laptops worked from day one, which mattered because half our staff never touch the office domain.”
“Plan who approves at night. In week one, requests queued because only one admin had the mobile approval set up.”
“It does the job, but we had to ask for a quote to learn the price, and our data sits in Europe rather than India.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the endpoint privilege management market — tap any vendor to see why it sits where it does.
TechBag Endpoint Privilege Grid
Execution strength vs product vision — the classic market map, minus the paywall.
Quote-only, per device a year; one module of a wider platform.
OS Breadth × Elevation Control
The grid nobody publishes — how many operating systems the agent covers vs how finely it decides what gets elevated and who approves it.
Windows and macOS; role-based, time-boxed rights, mobile approval.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Heimdal PEDM vs the endpoint privilege field
Against CyberArk, BeyondTrust, ARCON and Securden endpoint privilege products and Intune EPM — on platforms, elevation model, approvals, price, vault scope and India.
| Dimension | Heimdal Privilege Elevation and Delegation Management | CyberArk Endpoint Privilege Manager | BeyondTrust Endpoint Privilege Management | ARCON Endpoint Privilege Management | Securden Endpoint Privilege Manager | Microsoft Intune Endpoint Privilege Management |
|---|---|---|---|---|---|---|
| What it is | Time-boxed admin rights | PEDM, now under Idira | Ex-Avecto Defendpoint | India-built PEDM | PEDM beside the vault | Intune add-on capability |
| Deployment | Hosted tenant + agent | SaaS only | SaaS or self-hosted | On-prem or SaaS | On-prem or cloud | Intune cloud only |
| OS coverage | Windows and macOS | Windows and Mac | Windows, Mac, Unix | Windows-centric | Windows plus macOS | Windows only |
| Elevation model | Temporary admin window | Per app and per task | Policy per application | Rule and role based | Per-application JIT | Five rule types |
| Approval workflow | Dashboard or mobile | Works offline too | Justification prompts | Rule-gated access | Policy-based rules | Support-approved |
| Application control | Separate licence | Built into the product | Allow, block, contain | Elevated-app control | Allow-listing included | Deny rules, child limits |
| Pricing model | Per device a year | Per endpoint a year | Per endpoint, quoted | Per endpoint, INR | Per endpoint, all-in | Per user a month |
| Published entry price | Not published | Quote only | No public list | INR quote only | Quote | $3/user/month |
| Included vs add-on | Own line item | Separate SKU | Apart from the vault | Beside ARCON PAM | Beside Unified PAM | In E5 from July 2026 |
| Credential vault | None; see PASM | No vault | Vault sold apart | Not a vault | Endpoint only | Nothing vaulted |
| Integrations | Entra, REST API | Idira platform | Pathfinder platform | ARCON platform | Securden platform | Native Entra, Intune |
| India data location | EU, US or UK only | India DC for SaaS | Region unverified | Your own servers | On-prem option | India local geo |
| Lock-in and exit | Rules live in Heimdal | Policies don’t port | Templates stay behind | Pairs with ARCON PAM | Pairs with the vault | Tied to Intune |
| Best fit | Heimdal platform users | CyberArk vault owners | Mixed OS incl. Unix | ARCON PAM estates | Mid-market on Securden | Windows on M365 E5 |
Which approach fits you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose Heimdal PEDM if…
- ✓You want users off standing local admin, with rights granted by role for a limited window and approved from a phone
- ✓Your fleet mixes Windows and Macs, including laptops joined only to Microsoft Entra ID
- ✓You already run other Heimdal modules and would rather add a line item than a second agent and console
Compare alternatives if…
- ✓Linux or Unix servers need the same controls — BeyondTrust covers them; Heimdal PEDM has no Linux agent
- ✓You want a price before the first call — Microsoft publishes $3 a user a month for Intune EPM
- ✓Elevation data must stay in India — ARCON and Securden run on-premises, and Intune offers an India geography
Do not expect…
- ✓A password vault or recorded admin sessions; that is the separately sold Heimdal PASM
- ✓A published price, or a tenant region in India
- ✓An analyst placement for this product; TechBag found none
Heimdal Privilege Elevation and Delegation Management is one of 29 privileged access management products TechBag carries. The Privileged Access Management guide narrows them to a shortlist and shows the reasoning. →
What does standing local admin cost you to support?
Drag the sliders (Windows and Mac devices; IT-support hour cost). Estimates model support time spent on install tickets, desk visits and clean-ups after users misuse standing admin, at an assumed 1.5 hours per device a year, with 70% of it removed by role-based, time-limited elevation approved remotely. Both figures are assumptions. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.
Three ways to consume it
Quote only. Heimdal’s pricing calculator lists Privilege Elevation and Delegation Management as its own line item, licensed per device per year, but publishes no figure; a free trial is offered. Application Control and PASM are separate lines. TechBag counts your Windows and Mac devices first, then quotes in INR with GST.
PEDM on its own
Best when standing local admin is the audit finding
- Quote only; per device a year
- Windows and macOS agents
- Free trial before you commit
+ Platform add-ons
Best for a broader rollout
- Scoped to your estate
- Add-on modules as needed
- Phased, right-sized deployment
PEDM with Application Control
Best when unknown software must be blocked too
- Two separate per-device line items
- Application Control is Windows-only
- One Heimdal dashboard for both
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your requirements and current tools — we’ll model it against what you spend today.
The 8 questions to ask every vendor
Take this into your next vendor call — including ours.
How many users hold local admin today, and on which Windows and macOS devices? That count sets the licence.
Is any device Linux? Heimdal PEDM covers Windows and macOS only, so plan a different control there.
Which roles may request elevation, for how long, and who approves each one, including at night?
Are laptops domain-joined, hybrid or Entra-only? Check your dashboard is on 5.2.2 or later for Entra-only.
Do you also need to block unknown software? That is Heimdal Application Control, a separate line item.
Was the audit finding about server or network credentials? Then you need PASM or another vault, not PEDM.
Is a tenant in Europe, the US or the UK acceptable to your auditors, given Heimdal has no India region?
Does the quote state per-device units, term and modules? Ask for INR with GST and a trial before signing.
Questions buyers ask
Ready to evaluate Heimdal PEDM?
Count who holds local admin today, or let a TechBag advisor scope a pilot that takes admin away from one team and routes its requests to a phone.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.