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Heimdal XDR
Your DNS filter, antivirus and patch tool each raise their own alerts. Nobody should have to triage them in five places — Heimdal XDR reads every Heimdal module you license through one Threat-hunting and Action Center, ranking devices by risk and putting a one-click fix beside each alert.
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How it’s rated
Full scoreboard ↓Quick answer
The Heimdal platform family
This page covers Heimdal XDR — with the Threat-hunting and Action Center and ITDR folded in. The rest:
Quick facts
30-second orientation- Product
- Detection and response across Heimdal’s modules, run from the Threat-hunting & Action Center
- Maker
- Heimdal, Copenhagen, founded 2014; acquired by Marlin Equity Partners in 2020; CEO Jesper Frederiksen
- Sold as
- Its own line on Heimdal’s pricing calculator, with the Action Center priced as a separate line
- Price
- Not published; quoted per device a year, and the calculator shows units only
- Engine
- Extended Threat Protection (XTP), which Heimdal maps to MITRE ATT&CK
- Identity
- Microsoft 365 sign-in anomalies, plus ITDR for takeover, BEC and mailbox-rule changes
- Platforms
- Action Center agent on Windows only; antivirus and ransomware modules also on macOS; no Linux
- Analysts
- No Gartner, Forrester or IDC placement; 4.8/5 is a Gartner Peer Insights review score
- India
- Tenant data in Europe, the US or the UK; the Mumbai office handles sales and support
- In India via
- TechBag — module scoping, quote in INR with GST, a triage pilot on Windows devices
Understand XDR before you buy one
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is XDR?
Extended detection and response joins alerts from several security layers into one view, so one attack reads as one incident.
A console per tool and alerts by email vs one Action Center — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | A console per tool, alerts by email | Heimdal XDR |
|---|---|---|
| Where alerts live | One console per security tool | One Action Center across Heimdal modules |
| What to look at first | Whichever alert arrived last | Devices ranked by a risk score |
| Context on a detection | A file name and a hash | A MITRE ATT&CK technique and a device risk score |
| Fixing what you found | Open another product to act | One-click remediation beside the alert |
| Microsoft 365 accounts | Sign-in logs nobody reads | Login anomalies and ITDR in the same view |
| What it is NOT | — | A SIEM, a Linux agent or an India-hosted tenant |
The cheapest test is Heimdal’s free trial: put fifty Windows devices behind the Action Center and count how many alerts you actually act on.
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Agent
The same agent carries whichever modules you license — antivirus, ransomware encryption protection, DNS filtering, patching — and each one feeds telemetry upward.
TAC
Heimdal’s XTP engine weighs events from every module against MITRE ATT&CK and rolls them into a risk score per device; the agent side of this runs on Windows only.
Identity
Login Anomaly Detection flags odd Microsoft 365 sign-ins, and ITDR looks for account takeover, privilege abuse, BEC and mailbox rules that quietly forward mail.
Tenant
Remediation runs from the Action Center in the Heimdal dashboard; the tenant is stored in Europe, the US or the UK, and a REST API exposes it to other tools.
One agent per device feeds the Action Center — every device risk-scored, every fix one click, the tenant held in Europe, US or UK.
Nine capabilities. Detect, investigate, respond.
Heimdal XDR turns separate Heimdal modules into one ranked queue of risky devices.
Detections tied to ATT&CK
Extended Threat Protection labels what it sees with MITRE ATT&CK techniques, so an alert says which stage of an attack it belongs to.
Lookups as evidence
With DNS Security – Endpoint, VectorN Detection reads traffic patterns for attack indicators and TTPC names the process behind a lookup.
Odd Microsoft 365 logins
Login Anomaly Detection watches Microsoft 365 user accounts and raises sign-ins that look out of place, next to the device alerts.
One number per device
The Action Center monitors the whole estate and gives every device a risk score, so triage starts with the machines most likely to hurt.
Endpoint to mailbox
Heimdal describes XDR as spanning network, endpoint, vulnerability, privileged access, email and UEM — the modules you own decide the reach.
Identity attacks in view
ITDR covers account takeover, privilege abuse, business email compromise, suspicious sign-ins and mailbox-rule changes in the same console.
Fix it in one click
Each finding carries a remediation action you can run in one click from the Action Center, without opening a second product to act.
Tickets where IT works
A REST API and the ConnectWise RMM, Autotask PSA and HaloPSA links on Heimdal’s product pages move Heimdal findings into the queue your team already reads.
A SOC can take over
If nobody can watch the console at night, Heimdal sells a managed tier as its own line item that runs on this same detection stack.
Watch Heimdal XDR in action
The XDR console end to end, the endpoint bundle beneath it, and the Action Center as Heimdal first introduced it.
Heimdal XDR Demo – Unified & Multi Layered Cybersecurity
A walk through the XDR console and how the separate Heimdal layers report into it.
Heimdal Endpoint Detection & Response (EDR) - Product Demo
The endpoint bundle that sits under XDR, shown module by module from the dashboard.
Heimdal® Threat-hunting & Action Center. Leverage the Power of Unity
Heimdal’s introduction to the Action Center, the risk-scoring console at the heart of XDR.
Want a live, India-context walkthrough for your environment?
Book a guided demo →Every security tool raises its own alerts. Heimdal XDR ranks them in one Action Center.
What it genuinely adds — and exactly where it stops short.
One console for tools you may already run
Heimdal sells DNS filtering, antivirus, ransomware protection, patching, privilege management and email security as separate lines. XDR is the layer that reads all of them at once, so the findings those modules raise are triaged in one place instead of in five separate consoles.
Triage by risk, then act where you looked
The Threat-hunting & Action Center scores every device, tags detections with MITRE ATT&CK techniques through its XTP engine, and puts the remedy beside the alert. For a small IT team that is the point: the same person who spots the problem can run the fix from that console without switching products.
Identity signals without a separate SIEM
Microsoft 365 sign-in anomalies and ITDR detections for account takeover, BEC and forwarding rules land in the same view as endpoint events. Heimdal says ITDR needs no separate SIEM or SOAR; treat that as its claim, and check how ITDR is licensed, because it has no price line.
Where it stops
The Action Center agent is Windows-only and nothing runs on Linux. Telemetry from other vendors’ tools is not documented as an input. There is no price list and no analyst placement, only a Peer Insights review score. Tenant data cannot be kept in India; the regions are Europe, the US and the UK.
The numbers behind the platform
What your Heimdal XDR rollout looks like
Count the modules you own
List which Heimdal lines already run and on how many Windows, macOS and Linux devices; XDR only sees what is licensed.
Get both lines on one quote
Ask for XDR and the Action Center priced together per device, and get ITDR’s status written into the same quote.
Pilot on a Windows group
Turn on the Action Center for fifty Windows devices, link Microsoft 365 for sign-in monitoring and watch the risk ranking.
Work a full week of alerts
Count alerts raised, alerts read and fixes applied from the Action Center, then decide who owns triage out of hours.
Wire it into your queue
Connect the REST API or your PSA, set log exports for CERT-In’s 180 days, and decide whether the managed tier is needed.
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“We had Heimdal DNS and patching already. Adding XDR meant the riskiest laptops finally came up in one ranked list each morning.”
“The Action Center’s one-click fix saved our two-person team from logging into three consoles for every alert last quarter.”
“Login anomaly alerts caught a partner’s mailbox signing in from abroad at 3 a.m. before any invoice went out.”
“Our Mac designers get antivirus, but the Action Center agent is Windows-only, so their risk scores tell us less.”
“Ask how ITDR is licensed before you sign. It was not a line on the quote, and we had to get it confirmed in writing.”
“ATT&CK tags on each detection helped our auditor follow the chain of an incident without a separate SIEM report.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the endpoint XDR market — tap any vendor to see why it sits where it does.
TechBag Endpoint XDR Grid
Execution strength vs product vision — the classic market map, minus the paywall.
Quoted per device a year; the Action Center is a second line.
Stack Breadth × Response Depth
The grid nobody publishes — how many security layers report into one vendor’s console vs how deep its hunting and recovery go.
DNS, AV, patch, PAM and email in one view; Windows-only TAC.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Heimdal XDR vs the endpoint XDR field
Against CrowdStrike Falcon Insight XDR, Coro Endpoint and EDR, Bitdefender GravityZone EDR / XDR, ESET PROTECT Elite and Seqrite XDR — on telemetry, OS coverage, identity, price, managed options and India.
| Dimension | Heimdal XDR | CrowdStrike Falcon Insight XDR | Coro Endpoint & EDR | Bitdefender GravityZone EDR / XDR | ESET PROTECT Elite | Seqrite XDR |
|---|---|---|---|---|---|---|
| What it is | XDR over Heimdal modules | EDR grown into XDR | Coro’s endpoint module | EDR tier, XDR on top | Top PROTECT tier | Quick Heal’s XDR |
| Deployment | Heimdal-hosted dashboard | Cloud only | Cloud only | Cloud or on-prem | Cloud or on-prem | Cloud or on-prem |
| Telemetry layers | Heimdal’s own stack | Identity, cloud, data | Coro’s own modules | Native XDR sensors | Endpoint, mail, cloud | Seqrite stack first |
| OS coverage | Windows-only TAC | Linux included | Linux scan only | Linux included | Linux plus mobile | Linux, no mobile |
| Identity signals | M365 + ITDR, unpriced | Identity in XDR | Not documented | ITDR folded into XDR | MFA, not ITDR | Not documented |
| Hunting and response | Risk score, one-click | Hunting reference | Isolate, kill, reboot | Guided investigation | Inspect console | Correlation, one view |
| Ransomware recovery | No file rollback | Isolate, no rollback | CryptoGuard restore | Ransomware Mitigation | Ransomware Remediation | Restore from backup |
| Pricing model | Per device / year | Per device / year | Per user / month | Per device / year | Per device, 25 minimum | Per endpoint / year |
| Published entry price | Not published | $184.99 / device / yr | List withdrawn | ~$95.89 first year | Quote only | Quote only |
| Included vs add-on | Modules bought apart | XDR at no extra cost | Modules added singly | Full XDR in Enterprise | Patch and MFA bundled | Builds on EPP and EDR |
| Managed option | Separate MXDR line | Falcon Complete | Managed SOC option | Bitdefender MDR | ESET MDR | Seqrite MDR |
| India data region | EU, US or UK only | Announced, not live | Not documented | Not documented | Not documented | India DCs or on-prem |
| Scale documented | Vendor-wide claim only | Far above 2,000 | Unverified past 2,000 | Far above 2,000 | Far above 2,000 | Unverified past 2,000 |
| Best fit | Heimdal-stack SMBs | Teams that hunt | Lean SMB, one agent | Value-led EDR to XDR | ESET estates, on-prem | India-resident XDR |
Which approach fits you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose Heimdal XDR if…
- ✓You already license two or more Heimdal modules and want their alerts ranked in one Action Center instead of read one by one
- ✓A small IT team, mostly on Windows, needs the remedy beside the alert, run in one click from the same screen
- ✓Microsoft 365 sign-ins and mailbox rules belong in the same triage view as endpoint detections
Compare alternatives if…
- ✓Analysts will hunt across months of raw telemetry — CrowdStrike Insight and ESET Inspect are built for that work
- ✓Tenant data must sit in India — Seqrite’s Indian data centres or an on-prem ESET or GravityZone console answer it
- ✓Ransomware-encrypted files must come back from the agent — Bitdefender and ESET both document a restore
Do not expect…
- ✓An Action Center agent for macOS or Linux servers
- ✓Ingestion of other vendors’ EDR or firewall logs as a documented feature
- ✓A list price, or any Gartner or Forrester placement for this product
Heimdal XDR is one of 47 endpoint protection products TechBag carries. The Endpoint Protection guide narrows them to a shortlist and shows the reasoning. →
What does triage across separate consoles cost you?
Drag the sliders (endpoints; IT-staff hour cost). Estimates model time spent reading alerts in separate security consoles and switching tools to fix them at an assumed 1.5 hours per endpoint a year, with 70% of it removed by one risk-ranked Action Center. Both figures are assumptions. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.
Three ways to consume it
Not published: Heimdal’s calculator lists XDR and the Action Center as separate lines, each per device a year, and shows units rather than prices. ITDR has no line of its own, and the managed tier is quoted apart. A UK reseller’s G-Cloud schedule is not a list price. TechBag gets every line itemised and quotes in INR with GST.
Heimdal XDR
Best for teams that will run triage in-house
- Quoted per device a year; no list price
- The Action Center is a second line on the quote
- Confirm how ITDR is licensed, in writing
+ Platform add-ons
Best for a broader rollout
- Scoped to your estate
- Add-on modules as needed
- Phased, right-sized deployment
Heimdal Managed XDR
Best when nobody can watch the console
- Heimdal’s 24x7 SOC on the same stack
- Its own calculator line, also quoted
- You choose whether the SOC acts or notifies
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your requirements and current tools — we’ll model it against what you spend today.
The 8 questions to ask every vendor
Take this into your next vendor call — including ours.
Which Heimdal modules will feed XDR? It reads only what you license, so list DNS, antivirus, patching and email.
Does the quote price both XDR and the Threat-hunting & Action Center, per device a year, for the same count?
How many devices are Windows? The Action Center agent is Windows-only; macOS gets modules, Linux nothing.
Is ITDR included, and in writing? It has a product page but no line of its own on Heimdal’s calculator.
Must XDR read another vendor’s EDR, firewall or SIEM? Ingesting third-party telemetry is not documented.
Is Europe, the US or the UK acceptable for tenant data? No Indian region exists; check it against your policy.
How will you keep 180 days of logs for CERT-In? Plan exports through CSV or the REST API from day one.
Who reads the Action Center at night? If nobody, price the managed tier now rather than after an incident.
Questions buyers ask
Ready to evaluate Heimdal XDR?
Count the Heimdal modules you already run first, or let a TechBag advisor scope a Windows pilot with Microsoft 365 sign-ins linked.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.