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Matrix42 IT Asset Management
Your asset list lives in a spreadsheet, and the contracts behind it sit in someone’s inbox. Neither tells you what is on the network today — Matrix42 IT Asset Management keeps hardware, software and VMs in one live inventory, with status, configuration history and contracts on every record — and FireScope dependency mapping as an add-on.
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The Matrix42 platform family
This page covers Matrix42 IT Asset Management — inventory, asset records, contracts and discovery. The rest:
Quick facts
30-second orientation- Product
- Inventory, asset records, contracts and discovery for hardware, software and VMs
- Maker
- Matrix42 GmbH, Frankfurt am Main; owned by Corten Capital, CEO Niilo Fredrikson
- Modules
- Inventory, Asset Management, Contract Management, Discovery & Dependency
- Add-ons
- Discovery & Dependency Mapping (FireScope SDDM) and Premium Services
- Discovery engine
- FireScope SDDM, with its own release train; release notes run to v4.8.18
- Price
- Quote-only, like every Matrix42 point product; a 30-day free trial per product
- Deployment
- Matrix42 Cloud (hosted in-country in Europe), private cloud or on-premises
- Customer
- Habau Group is the named ITAM customer on matrix42.com
- India
- No India office, partner or region; private cloud or on-prem keeps data local
- In India via
- TechBag — asset scoping, quote in INR with GST, pilot of discovery on one site
Understand IT asset management before you buy it
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is IT asset management?
A record of every device and VM you own, with its history and contracts, kept current rather than counted once a year.
A yearly spreadsheet count vs Matrix42 IT Asset Management — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | A spreadsheet counted once a year | Matrix42 IT Asset Management |
|---|---|---|
| Knowing what you own | A yearly count in a spreadsheet | A live inventory of hardware, software and VMs |
| An asset’s past | Whatever the last engineer remembers | Status and configuration history on each record |
| Contracts behind assets | PDFs in a procurement mailbox | Contracts linked to the devices they cover |
| Unknown devices | Found during an incident | Flagged by the discovery add-on |
| Change impact | Ask around before touching a server | FireScope dependency maps, if you buy the add-on |
| What it is NOT | — | Licence compliance, which is the separate SAM product |
The cheapest test is the 30-day trial: inventory one site, compare it with your spreadsheet, and count what nobody had recorded.
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Inventory
Matrix42 describes the inventory as real-time across physical hardware, installed software and virtual machines, so the asset list reflects the estate rather than last quarter’s audit.
Records
Every asset carries a status and a configuration history, so the record shows where a device stands today and what was changed on it along the way, with dates.
Contracts
Contract Management keeps the agreements behind your hardware and software beside the assets they cover, so a renewal is read against the devices it actually pays for.
Discovery
A paid add-on built on FireScope captures the landscape automatically, maps dependencies between systems and flags devices that should not be on the network at all.
One record per asset — inventory, history and contracts in the product, FireScope dependency maps as an add-on.
Nine capabilities. Discover, track, govern.
Matrix42 IT Asset Management puts inventory, asset history and contracts on one record, with FireScope mapping on top.
Hardware seen as it changes
Physical devices are inventoried continuously, so new laptops, swapped disks and missing machines appear without a manual count.
What is installed, where
Installed software is part of the same inventory, giving the licence team a raw count before Software Asset Management weighs it.
Spot what should not be there
The Discovery & Dependency module maps the landscape and is pitched at detecting devices that have no business on your network.
A status for every asset
Each record holds the asset’s current status, so stock, issued and retired kit can be told apart without a separate tracker.
Configuration over time
A configuration history per asset shows what changed and when, which helps when a fault or audit question points back months.
VMs on the same list
Virtual machines are inventoried beside physical kit, so a host and the guests it runs can be counted in a single asset view.
Renewals tied to devices
Contracts sit next to the assets they pay for, so the cost behind a device and its end date can be checked from one record.
Know what a change breaks
FireScope dependency maps show which systems lean on a server, so change and outage reviews start from real links, not memory.
Run it where data must sit
Pick Matrix42’s in-country European cloud, a private cloud in a data centre you choose, or an on-prem install you run yourself.
Watch Matrix42 IT Asset Management in action
Three Matrix42 videos from 2021 and 2022: why inventory needs persistent data, discovery and dependency mapping in practice, and a German FireScope product film. All from Matrix42’s official channel.
Inventory alone is never enough - the importance of persistent data to your CMDB and SAM
Why a one-off scan is not an asset record, and how persistent data feeds the CMDB and licence work.
Matrix42 Enterprise Service Management: Best Practice with Secure Discovery and Dependency Mapping
The FireScope-based discovery add-on in practice, mapping services and their dependencies.
Matrix42 Produktvideo FireScope
A short German-language product film introducing FireScope, the engine behind the discovery add-on.
Want a live, India-context walkthrough for your environment?
Book a guided demo →Asset lists go stale the week after the audit. Matrix42 keeps inventory, history and contracts on one live record.
Here’s what genuinely sets it apart — and exactly where it stops.
Inventory, records and contracts in one product
Matrix42 sells ITAM as its own point product: a real-time inventory of hardware, software and VMs, asset records with status and configuration history, contract management and discovery. What a device costs and what happened to it sit on one record, not in a spreadsheet and an inbox.
Dependency mapping from FireScope
The Discovery & Dependency Mapping add-on is FireScope SDDM, which keeps its own release notes, up to v4.8.18. It captures the landscape automatically and maps which systems depend on which: what a change board needs before it approves work on a shared server.
Three ways to host it
Matrix42 Cloud runs with a provider in the customer’s own country across its European markets; Private Cloud lets you pick the data centre while Matrix42 runs the software; on-prem you operate it yourself. For Indian data that must stay local, only the last two work.
Where it stops
No published price, dependency mapping costs extra, and licence work needs the separate Software Asset Management product. Matrix42 has no India office, partner or region, and support keeps European hours. No analyst ranks it for ITAM; its 2026 Gartner placement is for ITSM.
The numbers behind the platform
What your Matrix42 IT Asset Management rollout looks like
Count what you think you own
Pull purchase records, contract files and the existing spreadsheet, and decide which sites and asset classes to pilot.
Choose where it will run
Pick Matrix42 Cloud, a private cloud or on-prem; for data that must stay in India, only the last two will do.
Inventory one site
Run the inventory on a pilot site, compare it with the spreadsheet, and list the devices nobody had recorded.
Load the contracts
Attach the support and lease contracts to their assets, then list every renewal due in the next two quarters.
Add mapping if it pays
If change reviews need dependency maps, trial the FireScope add-on on one service before you widen the licence.
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“Support contracts now sit on each server record, so the renewal review no longer starts with a hunt through old purchase orders.”
“FireScope found two switches nobody had documented and a test server still wired into production. That alone justified the add-on.”
“Configuration history settled an argument about when a database server’s memory was changed. The record had the date.”
“Budget for discovery separately. Our first quote covered inventory only, and dependency maps were a second conversation.”
“Hosts and their VMs finally appear in one asset list, which made the hardware refresh plan far easier to argue for.”
“Solid product, but support answers in European office hours, and our late-evening cut-over had to wait for the morning.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the IT asset management market — tap any vendor to see why it sits where it does.
TechBag IT Asset Management Grid
Execution strength vs product vision — the classic market map, minus the paywall.
Quote-only point product; 30-day trial; discovery mapping extra.
Hosting Choice × Asset Lifecycle Depth
The grid nobody publishes — where the asset data can live, your own data centre included, vs how much of an asset’s life the product records.
Cloud, private cloud or on-prem; contracts and history in, mapping as add-on.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
Matrix42 IT Asset Management vs the asset and discovery field
Set beside ServiceNow ITAM, Ivanti Neurons for ITAM, Ivanti Neurons for Discovery, BMC Helix Discovery and Freshservice — on deployment, discovery, contracts, price, add-ons, the CMDB and India.
| Dimension | Matrix42 IT Asset Management | ServiceNow ITAM | Ivanti Neurons for ITAM | Ivanti Neurons for Discovery | BMC Helix Discovery | Freshservice |
|---|---|---|---|---|---|---|
| What it is | ITAM point product | ITAM on the Now Platform | In every Ivanti package | Discovery data feed | Scanner for Helix CMDB | ITSM with asset tracking |
| Deployment | Cloud, private, on-prem | SaaS only | Cloud, on-prem, hybrid | Cloud, on-prem, hybrid | SaaS or containers | SaaS only |
| Discovery coverage | Inventory; mapping extra | Via ITOM, licensed apart | Discovery in packages | Discover and reconcile | Scans kit and services | Included at higher tiers |
| Dependency mapping | FireScope SDDM add-on | Deep, through Discovery | Through the CI Map | Via the CMDB CI Map | Core capability | Lighter config depth |
| Contracts and lifecycle | Contract module included | Procure to disposal | Vendors to stock | Feeds contract data | Scanner, not lifecycle | Assets from Growth |
| Pricing model | Quote per point product | Quote, separate licence | Inside the package | Package or standalone | Separate SKU, two tiers | Per agent, per month |
| Published entry price | Not published | Not published | Not published | Not published | From $50,000 | $49 per agent/month |
| Included vs add-on | Mapping is extra | Discovery is extra | Spend Intelligence apart | Scope to confirm | Not in the entitlements | Gated by tier |
| Software licences | Separate SAM product | HAM, SAM and SaaS spend | Spend tool sold apart | Usage and licence data | Not a SAM tool | Not recorded |
| CMDB and process registry | PinkVERIFY: Enterprise | Native Now Platform CMDB | PinkVERIFY: 14 areas | Feeds that toolset | PinkVERIFY: 18 areas | CMDB in tier |
| Gartner ITSM MQ 2026 | Niche Player (ITSM) | Leader | Niche Player | Niche Player (Ivanti) | Leader (BMC Helix) | Leader (Freshworks) |
| India data storage | No region; host it | Mumbai, Bengaluru DCs | US, AU, Germany only | On-prem is the route | OCI Mumbai | India hosting |
| Presence in India | None; EU office hours | Hyderabad R&D | India offices | India offices | India service location | India-built (Chennai) |
| Best fit | European-style estates | ServiceNow shops | Ivanti package buyers | Ivanti data quality | BMC CMDB owners | Mid-market ITSM buyers |
Which approach fits you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose Matrix42 ITAM if…
- ✓You want inventory, asset history and contract tracking in one product, and already run Matrix42 for service or endpoint work
- ✓Dependency maps matter for change approvals, and you are ready to license the FireScope discovery add-on to get them
- ✓Asset data must stay in your own data centre or a private cloud you choose, with the vendor still running the software
Compare alternatives if…
- ✓You need a price before the first call — BMC publishes a Discovery entry figure and Freshservice lists its asset tier
- ✓Indian cloud hosting is required — BMC documents Mumbai, and TechBag’s ITSM guide records ServiceNow data centres here
- ✓Licence compliance is the real goal — ServiceNow ITAM folds software assets in, while Matrix42 sells SAM separately
Do not expect…
- ✓Automatic dependency mapping in the base ITAM licence — FireScope SDDM is an add-on
- ✓An analyst ranking for Matrix42’s asset product, or a published ITAM price
- ✓An Indian office, partner or cloud region behind the product
TechBag has no IT asset management guide yet, so Matrix42 IT Asset Management sits outside the category guides. Browse all products to compare it with the rest of the catalogue. →
What does keeping the asset list by hand cost you?
Drag the sliders (IT assets tracked; IT-admin hour cost). Estimates model staff time spent counting devices, reconciling spreadsheets and chasing contract dates at an assumed 1.5 hours per asset a year, with 70% of it removed by a live inventory and contracts on each record. Both figures are assumptions. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.
Three ways to consume it
Not published: Matrix42 sells IT Asset Management by quote request, like each of its point products, and its pricing FAQ offers a 30-day free trial of every product. Discovery & Dependency Mapping (FireScope) and Premium Services are add-ons, and licence compliance is the separate Software Asset Management product. TechBag scopes your asset classes and sites first, then gets the quote itemised in INR with GST.
IT Asset Management
Best for inventory, records and contracts
- Quote-only point product
- Inventory of hardware, software and VMs
- 30-day free trial
+ Platform add-ons
Best for a broader rollout
- Scoped to your estate
- Add-on modules as needed
- Phased, right-sized deployment
Discovery & Dependency Mapping
Best when change reviews need maps
- Add-on, built on FireScope SDDM
- Maps dependencies between systems
- Quoted as its own line
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your requirements and current tools — we’ll model it against what you spend today.
The 8 questions to ask every vendor
Take this into your next vendor call — including ours.
Which asset classes are in — laptops, servers, network kit, VMs — and how many of each will the quote cover?
Is Discovery & Dependency Mapping in the quote, or only the inventory? Ask for the FireScope add-on as its own line.
Which hosting suits your asset data: the vendor’s European cloud, a private cloud you contract, or your own servers?
If asset data must stay in India, is the private-cloud data centre or on-prem site named in the contract?
Which Matrix42 platform does your quote run on, Core/Professional or Enterprise, and does it match your service desk?
Do you also need licence compliance? That is Software Asset Management, a separate point product to price.
On-prem, can you take two mandatory major releases a year to stay inside the 12-month support window?
Who answers outside 8am–5pm European time? Ask whether Premium Services covers your Indian working day.
Questions buyers ask
Ready to evaluate Matrix42 IT Asset Management?
Count your assets and contracts first, or let a TechBag advisor run the 30-day trial on one site and price the discovery add-on separately.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.