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ArcTitan
Legal asks for a leaver’s mail from two years ago. The mailbox was deleted months back — ArcTitan keeps a searchable copy of every Microsoft 365 and Exchange email in TitanHQ’s cloud, with no cap on users or storage, and adds legal hold, Outlook access and retention changes that need a Data Guardian’s approval.
Buy through TechBag
Same software. Better outcome — at a lower cost.
How it’s rated
Full scoreboard ↓Quick answer
The TitanHQ platform family
This page covers ArcTitan — TitanHQ’s cloud email archive, sold standalone or in the Comply and Complete bundles. The rest:
Quick facts
30-second orientation- Product
- A cloud archive for Microsoft 365 and Exchange mail, with eDiscovery and legal-hold search
- Maker
- TitanHQ (Copperfasten Technologies, Galway), part of CyberSentriq since June 2025; CEO Myles Bray
- Throughput
- Over 200 emails a second by TitanHQ’s figure, with unlimited users and storage
- Price
- Not published; an online quote or an MSP quote in USD, EUR, GBP, CAD or AUD
- Bundles
- Sold standalone, or inside Comply (Microsoft 365 and Entra backup plus archiving) and Complete
- Retention
- Periods set by the admin; a change request needs Data Guardian approval
- Erasure
- Right-to-be-forgotten deletion, which TitanHQ ties to HIPAA, SOX, SEC, FINRA and GDPR
- Analysts
- No Gartner Magic Quadrant placement for TitanHQ in any market
- India
- No archive region or Indian office published; partners Evanti Tech and Pace Infotech
- In India via
- TechBag — mailbox sizing, retention design, quote in INR with GST
Understand email archiving before you buy it
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is an email archive?
A separate, searchable copy of every message, kept under retention rules even after a mailbox is deleted.
Mailbox retention and manual exports vs ArcTitan — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | Mailbox retention and manual exports | ArcTitan |
|---|---|---|
| Mail of someone who left | Gone when the licence is reclaimed | Still in the archive, under retention |
| A request from legal | Admins export mailboxes one by one | One archive search, then legal hold |
| Who can shorten retention | Any admin with the right role | An admin, with Data Guardian approval |
| Growing mail volume | Bigger mailbox plans and quotas | Unlimited users and storage, quoted |
| An erasure request | A manual hunt through mailboxes | Right-to-be-forgotten in the archive |
| What it is NOT | — | A backup, a chat archive, or a listed price |
The cheapest test is one team: archive its mail for a month, then run a mock legal request and time the search and the hold.
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Store
Mail from Microsoft 365 or Exchange is kept in TitanHQ’s cloud, outside the mailbox, with no limit on users or storage and a claimed saving of up to 80% in space.
Retention
The administrator sets how long archived mail is held; changing a retention period goes through a request that a Data Guardian must approve before it applies.
Discovery
Search runs across the whole archive for eDiscovery, and legal-hold search keeps the messages a dispute or audit needs from being removed under normal rules.
Access
Users reach archived mail through Outlook integration, while partners in TitanHQ’s MSP Partner Program run the archive for their client businesses.
A cloud archive outside the mailbox — retention set by the admin, changes signed off by a Data Guardian, mail found by search.
Six capabilities. Capture, govern, discover.
ArcTitan keeps every Microsoft 365 or Exchange email in a separate cloud archive, under retention rules a second person must approve to change.
Over 200 emails a second
TitanHQ rates ArcTitan above 200 emails per second, which it pitches as enough headroom for busy Exchange and Microsoft 365 tenants.
No cap on users or storage
Archive any number of mailboxes without a storage ceiling; TitanHQ also claims up to 80% less space than keeping the same mail natively.
A second key on retention
Admins set retention periods, but a change request waits for Data Guardian approval, so one account cannot quietly shorten the record.
Right to be forgotten
Remove a person’s archived mail on request; TitanHQ links the feature to HIPAA, SOX, SEC, FINRA and GDPR obligations.
Search with legal hold
Search the full archive for an investigation and place matching messages on legal hold, so they survive the normal retention clock.
Old mail from Outlook
Outlook integration lets staff open archived messages from the client they already use, instead of filing a request with IT.
Watch ArcTitan in action
TitanHQ’s ArcTitan overview, its comparison with what Exchange Online keeps natively, and an MSP webinar on selling archiving. All from TitanHQ’s official channel, now @CyberSentriq.
ArcTitan - Email Archiving
TitanHQ’s own walk-through of what ArcTitan archives and how the archive is searched.
Decoding Email Archiving: ArcTitan vs. Exchange Online - A Masterclass Comparison
TitanHQ sets its archive against what Exchange Online keeps natively; treat it as the vendor’s side of the case.
Maximizing Profit with Email Archiving | TitanHQ Webinar
Aimed at MSPs: how partners package archiving for client businesses as a recurring service.
Want a live, India-context walkthrough for your environment?
Book a guided demo →Mailboxes get deleted, migrated and trimmed. ArcTitan keeps the record outside them.
Here’s what genuinely sets it apart — and exactly where it stops.
Capacity you do not have to budget for
TitanHQ sells ArcTitan with unlimited users and storage, and rates it at more than 200 emails a second. For a growing company or an MSP adding clients, the archive does not force a storage upgrade conversation every year, and TitanHQ claims mail takes up to 80% less space once archived.
Retention that one admin cannot rewrite alone
Retention periods are the admin’s to set, yet a change goes through a request that a Data Guardian approves. That separation matters when an auditor asks who could have shortened the record. Erasure runs the other way: a right-to-be-forgotten request removes one person’s mail, which TitanHQ maps to GDPR and four US rules.
Built to be resold by an MSP
ArcTitan comes through TitanHQ’s MSP Partner Program, sits in the Comply bundle beside Microsoft 365 and Entra ID backup, and in Complete with the whole suite. CyberSentriq’s June 2026 count is circa 4,000 MSP and VAR partners, who between them look after 125,000 SMBs; one, Fox Computer Solutions, has run ArcTitan since 2015.
Where it stops
There is no public price and no rupee quote. TitanHQ names Microsoft 365 and Exchange, not Google Workspace, and claims no Teams or chat capture. It publishes no archive region and has no Indian office. It is an archive, not a backup, and TitanHQ has no analyst placement to lean on.
The numbers behind the platform
What your ArcTitan rollout looks like
Write down the retention you owe
List how long contracts, regulators and your own policy say mail must be kept, by department, before choosing any period.
Confirm sources and region
Check every mail system is Microsoft 365 or Exchange, and get TitanHQ’s archive storage region in writing for Indian data.
Archive a pilot group
Point one team at ArcTitan, watch mail arrive at your real peak volume, and open archived messages from Outlook.
Run a mock legal request
Search for one person’s mail over a set period, place it on legal hold, and time how long the search and hold took.
Set Data Guardians and roll out
Name who approves retention changes, agree how erasure requests are logged, then archive every remaining mailbox.
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“A former employee’s mailbox was long deleted when the dispute arrived. The archive still had every thread, and legal hold froze it.”
“We bill clients a flat archive fee. Unlimited storage means our margin does not shrink as their mail grows each year.”
“Data Guardian approval on retention changes was what our auditor wanted to see; one admin can no longer cut the period.”
“Good for Exchange and Microsoft 365. Our two Google Workspace subsidiaries needed a different answer, so check that first.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the email archiving market — tap any vendor to see why it sits where it does.
TechBag Email Archiving Grid
Execution strength vs product vision — the classic market map, minus the paywall.
Quote-only; sold standalone or in TitanHQ bundles through MSPs.
Channel Breadth × Retention Control
The grid nobody publishes — how many mail systems and channels an archive captures vs how tightly retention, holds and erasure are governed.
Mail only; Data Guardian sign-off, legal hold, erasure.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
ArcTitan vs the email archiving field
Against Mimecast Cloud Archive, Proofpoint Archive, N-able Mail Assure, Barracuda Cloud Archiving and MailStore Server — on sources, scale, retention, legal hold, price, India and exit.
| Dimension | ArcTitan | Mimecast Cloud Archive | Proofpoint Archive | N-able Mail Assure | Barracuda Cloud Archiving | MailStore Server |
|---|---|---|---|---|---|---|
| What it is | Cloud mail archive | Archive on a platform | Compliance archive | Filter with archive | Tier of a suite | Archive software |
| Deployment | TitanHQ cloud | Mimecast cloud | Managed SaaS on AWS | N-able cloud | Barracuda cloud | Your Windows Server |
| Sources covered | M365 and Exchange | Email and Teams | Email to voice | Any major mail host | Exchange and M365 | M365, Google, IMAP |
| Scale and storage | Unlimited, 200+/s | Not published | Not published | Unlimited storage | Unlimited per user | Up to 2,000 users |
| Retention control | Data Guardian sign-off | Up to 99 years | Immutable, WORM | Policy-based | Policy-based | Rules you configure |
| Search and legal hold | eDiscovery + hold | Cases and holds | Person-based holds | Search and export | Multi-level search | Hold blocks deletion |
| Compliance and privacy | Erasure on request | Continuity in outage | SEC 17a-4, SOC 2 | Encrypted archive | Audit trails, roles | AES256, GDPR cert |
| Pricing model | Quote, or bundle | Per user or storage | Enterprise quote | MSP quote | Per user, by plan | Per user, one-off |
| Published entry price | Not published | Not published | Not published | Not published | Suite $3–12/user/mo | From $259 + VAT |
| Included vs add-on | Own product | Add to Mimecast | Family of modules | Included | Premium Plus only | Year one included |
| India storage region | Not published | Confirm in writing | US, Canada, EU listed | Get it in writing | Not listed | Your own server |
| Support and MSP fit | MSP programme | Direct or partner | 24/7 monitored SaaS | Built for MSPs | Partner-led | You run it |
| Lock-in and exit | Exit not published | Export exists | Self-service export | Search and export | Tied to the plan | Data on your disk |
| Best fit | MSP-run M365 archives | Mimecast email shops | Regulated enterprises | N-able MSPs | Barracuda suite buyers | Keep it in-house |
Which approach fits you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose ArcTitan if…
- ✓Your mail runs on Microsoft 365 or Exchange and you want a cloud archive with no user or storage ceiling
- ✓Your MSP already sells TitanHQ backup or mail security and can put archiving in the Comply or Complete bundle
- ✓An auditor wants retention changes approved by a second person, and erasure requests handled in the archive
Compare alternatives if…
- ✓You must archive Teams, voice or social as well as mail — Mimecast and Proofpoint both capture more channels
- ✓You want the archive on hardware you hold in India — MailStore Server runs on your own Windows server
- ✓You want archiving folded into filtering you already run — N-able Mail Assure includes it
Do not expect…
- ✓A published ArcTitan price or a quote in rupees from TitanHQ itself
- ✓Google Workspace mail or Teams chats in the archive, by TitanHQ’s own description
- ✓A documented archive region in India, or an analyst ranking for TitanHQ
TechBag has no email archiving guide yet, so ArcTitan sits outside the category guides. Browse all products to compare it with the rest of the catalogue. →
What does finding old email by hand cost you?
Drag the sliders (mailboxes archived; IT staff-hour cost). Estimates model staff time spent exporting old mailboxes, answering legal and audit requests and managing mailbox quotas at an assumed 1.5 hours per mailbox a year, with 70% of it removed by one searchable archive. Both figures are assumptions. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.
Three ways to consume it
Quote only. TitanHQ publishes no ArcTitan price: its pricing page sells it as a standalone product through a quick online quote or a partner, in US dollars, euros, pounds, Canadian or Australian dollars, with no rupee option. It also comes inside the Comply bundle (Microsoft 365 and Entra ID backup plus archiving) and the Complete bundle (email security, backup, awareness training, archiving and DNS filtering). TechBag counts your mailboxes and retention needs first, then quotes in INR with GST.
ArcTitan standalone
Best for adding an archive beside existing mail tools
- Quoted; no public price
- Unlimited users and storage
- Microsoft 365 and Exchange mail
+ Platform add-ons
Best for a broader rollout
- Scoped to your estate
- Add-on modules as needed
- Phased, right-sized deployment
Comply or Complete bundle
Best for MSPs selling backup and archive together
- Comply: M365 and Entra ID backup plus archiving
- Complete adds email security, SAT and DNS filtering
- Quoted per bundle
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your requirements and current tools — we’ll model it against what you spend today.
The 8 questions to ask every vendor
Take this into your next vendor call — including ours.
Is every mailbox on Microsoft 365 or Exchange? Google Workspace mail is not among the sources TitanHQ names.
Which periods do your contracts and regulators require, and does any department need a longer one than the rest?
Who will approve retention changes, and is that person outside the admin team that raises the requests?
How will a right-to-be-forgotten request be checked against a legal hold before any archived mail is deleted?
Has TitanHQ stated in writing where archived mail is stored, given that no Indian archive region is published?
Do Teams chats or other channels need keeping as well? ArcTitan’s description covers email only.
How does a full archive come back to you at the end of the term, in which format, and at what cost?
Standalone or a bundle: is Comply or Complete cheaper once backup is counted? Ask for INR with GST.
Questions buyers ask
Ready to evaluate ArcTitan?
Write down the retention you owe first, or let a TechBag advisor confirm your mail sources, get the archive region from TitanHQ in writing and price standalone against the bundles.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.