- BFSIBanking, Financial Services & Insurance
- HealthcareComing soon
- ManufacturingComing soon
- Retail & E-CommerceComing soon
TitanHQ Microsoft 365 Backup
Microsoft keeps the service running. Getting back a purged mailbox or a deleted policy is your job — TitanHQ Microsoft 365 Backup copies mail, SharePoint, OneDrive, Teams and OneNote off-site, immutable and malware-scanned, and keeps Entra ID users, roles and conditional access policies without Microsoft’s 30-day limit.
Buy through TechBag
Same software. Better outcome — at a lower cost.
How it’s rated
Full scoreboard ↓Quick answer
The TitanHQ platform family
This page covers TitanHQ Microsoft 365 Backup — Exchange, SharePoint, OneDrive, Teams and OneNote, with Entra ID Backup folded in. The rest:
Quick facts
30-second orientation- Product
- Cloud backup of Microsoft 365 mail, files, Teams and OneNote, with Entra ID objects folded in
- Maker
- TitanHQ (Copperfasten Technologies, Galway), part of CyberSentriq; CEO Myles Bray since June 2026
- Engine
- Redstor’s backup and recovery technology, joined to TitanHQ by the June 2025 merger
- Price
- Not published; storage-based, no upfront fee, retention included; five currencies offered, rupees not among them
- Scope
- Exchange, SharePoint, OneDrive, Teams and OneNote; no Google Workspace or Salesforce
- Entra ID
- Users, groups, role assignments, admin units, conditional access and Intune compliance policies
- Retention
- Unlimited for Entra ID objects, against Microsoft’s 30 days; retention carries no extra charge
- Recovery
- Critical files back in seconds, by TitanHQ’s account, while the full restore runs in the background
- India
- No India storage region listed; sold here via distributor Evanti Tech and the MSP Pace Infotech
- In India via
- TechBag — storage region in writing, quote in INR with GST, first restore test
Understand Microsoft 365 backup before you buy it
Most product pages skip this. We start here — so you buy a capability, not a buzzword.
What is Microsoft 365 backup?
An independent copy of mail, files, Teams and the directory, held outside the tenant so it survives a purge or an attack.
The recycle bin and retention policies vs TitanHQ Microsoft 365 Backup — the honest table
What consolidation actually replaces, dimension by dimension.
| Dimension | The recycle bin and retention policies | TitanHQ Microsoft 365 Backup |
|---|---|---|
| A purged mailbox | Gone once the recycle bin empties | Restored from an off-site, immutable copy |
| Deleted Entra ID objects | Recoverable for Microsoft’s 30 days | Kept without limit, changes tracked |
| A broken conditional access rule | Rebuilt from screenshots and memory | Policy restored from the backup |
| Ransomware in OneDrive | Version history, if it survived | Scanned copies outside the tenant |
| A large recovery | Item by item, while users wait | Critical files first, the rest behind |
| What it is NOT | — | Google or Salesforce backup, or an India region |
The cheapest test is one tenant on the free trial: restore a purged mailbox, a SharePoint site and a deleted conditional access policy, and time each.
The five pieces of the platform
Vendors love diagrams; buyers need to know what they’re actually operating. Here’s the whole platform, demystified.
Tenant
Exchange mailboxes, SharePoint sites, OneDrive accounts, Teams and OneNote are copied out of the tenant, past the reach of Microsoft’s recycle bin.
Directory
Users, groups, role assignments, admin units, conditional access and Intune device-compliance policies are captured, with changes tracked between backups.
Store
Copies are immutable, off-site and spread across regions, encrypted from backup to recovery, with new or changed files scanned for malware.
Console
A multi-tenant, cloud-first console on Redstor’s engine returns critical files first, in seconds by TitanHQ’s account, then finishes the rest.
Microsoft 365 workloads and Entra ID objects copied off-site — immutable, malware-scanned, restored critical files first.
Nine capabilities. Capture, identity, recover.
TitanHQ Microsoft 365 Backup keeps a copy of the tenant, and its directory, outside Microsoft’s reach.
Mailboxes outside the tenant
Exchange Online mailboxes are copied to storage TitanHQ runs off-site, so a purged mailbox or a lapsed retention window is not final.
Sites and personal drives
SharePoint sites and OneDrive accounts are backed up beside mail, so files lost to a bad sync or to encryption can be rolled back.
Past mail and files
Teams and OneNote are named in the same backup scope, so team data and shared notebooks are not left to Microsoft’s retention alone.
Users, groups and roles
Entra ID Backup captures users, groups, role assignments and administrative units, so objects a compromised admin deletes can be put back.
Conditional access and Intune
Conditional access policies and Intune device-compliance policies are in scope: the settings that decide who signs in, and from what.
No 30-day cliff for the directory
TitanHQ keeps Entra ID backups with unlimited retention, where Microsoft’s own period is 30 days, and tracks what changed between runs.
Critical files first
The files people need now come back in seconds, by TitanHQ’s account, while the full recovery keeps running in the background.
Large restores at no extra cost
Large-scale recoveries and migrations are included rather than charged per job, according to TitanHQ’s Microsoft 365 Backup page.
Restore from checked copies
New or changed backup files are scanned for malware, and copies are immutable and encrypted, lowering the odds of restoring an infection.
Retention keeps data from deletion; it doesn’t bring it back. TitanHQ keeps an off-site copy of the tenant and its directory.
Here’s what genuinely sets it apart — and exactly where it stops.
The directory rides in the same backup
Directory backup is often a separate product. TitanHQ sells Microsoft 365 and Entra ID backup as one pricing line, covering users, groups, roles, admin units, conditional access and Intune policies, kept with unlimited retention, not Microsoft’s 30 days.
Made for MSPs running many small tenants
The console is multi-tenant, and the product sits in the same TitanHQ range as SpamTitan and PhishTitan, so an MSP can sell mail filtering and backup together in the Protect, Shield or Complete bundles, under one MSP Partner Program.
Billed on data, with retention and big restores included
TitanHQ meters on stored data, with no upfront fee, and says retention, large recoveries and migrations cost nothing extra. Tenants keeping many leavers’ mailboxes stop paying a seat for each, though the bill grows with the data instead.
Where it stops
No price is published and there is no rupee quote. TitanHQ lists no storage regions, and Redstor’s documentation names none in India. Google Workspace and Salesforce are not covered, backup frequency is unstated, and there is no product video or analyst rating.
The numbers behind the platform
What your TitanHQ Microsoft 365 Backup rollout looks like
Count the data, not just the users
Size each tenant’s mailboxes, sites and OneDrive data, since storage drives the quote, and list leavers you must retain.
Settle where the copies live
Ask TitanHQ in writing which region holds an Indian tenant’s copies, and check that against your DPDP and sector rules.
Connect one tenant
Start a free trial on one tenant, back up Microsoft 365 and Entra ID, and confirm Teams and OneNote appear in the copy.
Restore the hard things
Bring back a purged mailbox, a SharePoint site and a deleted conditional access policy, and time each against your target.
Bundle and roll out
Decide whether backup joins SpamTitan in a Protect, Shield or Complete bundle, then extend it to every client tenant.
The review scoreboard
Modelled on Gartner Peer Insights structure. *Counts and breakdowns are illustrative pending verified review collection.
Quick poll — what’s driving your evaluation?
Talk to an advisor“A technician deleted a conditional access policy during a tidy-up. We put it back from the Entra backup instead of from memory.”
“We already filtered mail for these clients with SpamTitan, so backup became one more line on the same quote, not a new vendor.”
“Ransomware encrypted a shared OneDrive folder. The files finance needed came back first; the rest finished that night.”
“We keep former staff mailboxes for years. Paying for stored data rather than a seat per leaver suited that pattern better.”
“OneNote notebooks and Teams were covered from the first day, which our old mail-only backup tool never managed.”
“Our auditor asked where the copies sit. It took a ticket to find out, and the answer was not India. Ask before you sign.”
Where everyone sits — the grids
Analyst firms bury this view behind paywalls, and G2 retired its Grid. So here’s TechBag’s synthesis of the SaaS backup market — tap any vendor to see why it sits where it does.
TechBag SaaS Backup Grid
Execution strength vs product vision — the classic market map, minus the paywall.
Quoted on stored data; Redstor engine since 2025.
Workload Breadth × Price & Region Clarity
The grid nobody publishes — how many SaaS workloads and directory objects a product backs up vs how much it tells you up front about price, storage terms and an Indian region.
M365 with OneNote and Entra ID; no price, no India region.
Positions are TechBag’s illustrative synthesis of public review-platform data and vendor documentation — not a reproduction of any analyst graphic. Verify before relying on it.
TitanHQ Microsoft 365 Backup vs the MSP SaaS backup field
Against Datto SaaS Protection, Axcient x360Cloud, Acronis Cyber Protect Cloud, Veeam Data Cloud for M365 and Barracuda Cloud-to-Cloud Backup — on coverage, Entra ID, price, storage, frequency, security and India.
| Dimension | TitanHQ Microsoft 365 Backup | Datto SaaS Protection | Axcient x360Cloud | Acronis Cyber Protect Cloud | Veeam Data Cloud for M365 | Barracuda Cloud-to-Cloud Backup |
|---|---|---|---|---|---|---|
| What it is | M365 + Entra for MSPs | Kaseya SaaS backup | ConnectWise MSP backup | Part of an MSP suite | Veeam-hosted service | M365 SaaS backup |
| Deployment | TitanHQ cloud only | Kaseya cloud only | Axcient cloud on S3 | Acronis or Microsoft | Veeam’s Azure only | Barracuda cloud only |
| Coverage | M365 incl. OneNote | M365 + Google | M365 + Google | M365 + Google | Microsoft 365 only | Microsoft 365 only |
| Entra ID | Same pricing line | Separate licence | Not in this product | Not documented | Advanced plan | Included free |
| Pricing model | Storage-based | Per licence, committed | Per seat, pooled | Per seat or per GB | Per user, volume bands | Flat per user |
| Published entry price | Not published | Not published | Not published | $2.60/seat (2023) | From $2.63/user/month | $3.40/user/month |
| Storage and retention | Retention included | Fair use, infinite | 100 GB/seat, 10 years | Unlimited for M365 | Unlimited storage | Unlimited, both |
| Backup frequency | Not stated | Up to 3 a day | 1 a day guaranteed | Daily, up to 6 | Not on the price page | Not on our record |
| Security depth | Immutable, scanned | SOC 2, single site | No purge, MFA | Governance by default | Outside the tenant | Immutable, air-gapped |
| Integrations | TitanHQ bundles | Datto RMM, Autotask | PSA tickets | RMM and PSA built in | Marketplace, resellers | Beside Barracuda Backup |
| India storage region | None listed | No Asian region | US, Canada, Europe | Mumbai since 2021 | Azure Central India | India DC since 2022 |
| Support and trial | Partner-led, 24-hour | Through your MSP | 14-day trial | Via service provider | 24x7 in every plan | Bengaluru entity |
| Lock-in and exit | No lock-in, says vendor | Export before leaving | PST, HTML, JSON | Tied to the MSP stack | Self-hosted fallback | Barracuda-held copies |
| Best fit | TitanHQ email MSPs | Kaseya-stack MSPs | Mixed-suite MSPs | Acronis-stack MSPs | M365 with a list price | Flat price, India DC |
Which approach fits you?
Honest fit signals — because the fastest way to lose your trust is to pretend one product wins every scenario.
Choose TitanHQ Microsoft 365 Backup if…
- ✓Your MSP already runs SpamTitan or PhishTitan for you and can add Microsoft 365 and Entra ID backup to the same bundle
- ✓Conditional access and Intune compliance policies must be restorable, not only mail and files
- ✓You keep many leavers’ mailboxes for years and would rather pay for stored data than for a seat per former employee
Compare alternatives if…
- ✓The copies must sit in India — Barracuda, Veeam Data Cloud and Acronis all document an Indian location
- ✓You need Google Workspace too — Datto, Axcient and Acronis cover both suites from one console
- ✓You want to budget from a public price — Veeam Data Cloud and Barracuda publish per-user list rates
Do not expect…
- ✓A published price, a rupee quote, or a documented backup frequency
- ✓Google Workspace, Salesforce or Dynamics 365 coverage
- ✓An analyst placement or a product demo video for the backup line
TitanHQ Microsoft 365 Backup is one of 20 saas backup products TechBag carries. The SaaS Backup guide narrows them to a shortlist and shows the reasoning. →
What does recovering Microsoft 365 by hand cost you?
Drag the sliders (Microsoft 365 users; IT-hour cost). Estimates model IT time spent recovering purged mail and files item by item, rebuilding deleted Entra ID objects and policies by hand and answering retention requests, at an assumed 1.5 hours per user a year, with 70% of it removed by an off-site backup with self-service restores. Both figures are assumptions. Illustrative.
Loaded cost = salary + overheads per productive hour. Illustrative only — your TechBag quote models your actual environment and modules.
Three ways to consume it
Not published. TitanHQ’s pricing page sells “Backup & Recovery for Microsoft 365 and Entra ID” as one line, with Contact Sales and Get a Quote, in USD, EUR, GBP, CAD or AUD and no rupee option. The model is storage-based, with no upfront fee, no lock-in and retention included; large-scale recoveries and migrations carry no extra charge. It is also sold inside the Protect, Comply, Shield and Complete bundles. TechBag sizes each tenant’s stored data, gets the quote, then prices it in INR with GST.
Microsoft 365 and Entra ID Backup
Best for one tenant or a standalone purchase
- Quoted on stored data, no upfront fee
- Retention included at no extra charge
- Entra ID on the same pricing line
+ Platform add-ons
Best for a broader rollout
- Scoped to your estate
- Add-on modules as needed
- Phased, right-sized deployment
Inside a TitanHQ bundle
Best for MSPs selling email security too
- Protect: SpamTitan, PhishTitan and backup
- Comply: backup plus ArcTitan archiving
- Shield and Complete add training and more
Buy it for less — TechBag pricing beats list
Whatever the list prices above, TechBag negotiates a significantly better deal — with GST-compliant INR invoicing and local support. Ask us for your discounted quote.
Get an India-ready quote
Tell us your requirements and current tools — we’ll model it against what you spend today.
The 8 questions to ask every vendor
Take this into your next vendor call — including ours.
How much data sits in mailboxes, SharePoint and OneDrive per tenant? Storage, not seats, sets this quote.
Which region will hold an Indian tenant’s copies? TitanHQ lists none; get the answer in the contract.
Is everything you need Microsoft 365? Google Workspace and Salesforce are not covered by this product.
Are users, groups, roles, admin units and conditional access policies all in the quote you received?
How often is each workload backed up? It is not published, so ask for the schedule and the restore point gap.
Have you restored a mailbox, a site and an Entra policy in the trial, and timed how long each one took?
Would a Protect, Comply, Shield or Complete bundle with SpamTitan or ArcTitan cost less than buying it alone?
If you leave, in what format can the history be exported, and how long is it kept after the contract ends?
Questions buyers ask
Ready to evaluate TitanHQ Microsoft 365 Backup?
Size each tenant’s stored data first, or let a TechBag advisor confirm the storage region in writing, compare the bundles and quote in INR with GST.
Stats, ratings, review counts and pricing are illustrative and sourced from public materials; verify before purchase.